[Resolved]  Ola Money — ola money transfer to bank from wallet

Address:635305

, i transferred money from my ola money account ([protected]) to my indian bank account on dec 21 mrng 12 am. Rs.149 was the amount. Once done, the transaction shown pending. But after sometime, it was seem to be successful. But the amount is not reflected in my bank account. My ola money account also does not have that amount. Please check into the issue and refund my money quickly.
My mail id [protected]@gmail.com
Successful msg in ola is attached below... Still the amount is not reflected in my bank
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Jan 30, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2017
Ola Money Customer Care's response
Hello Abhinesh,

Greetings for the day!

We regret for the inconvenience caused to you.

We are checking our resources and working on said issue to resolve it at the earliest.

We request you to kindly provide us additional 2 business days time for the same. You may have our assurance that your issue will be resolved on high priority.

We are taking your feedback on this issue and we will pass the same to the concerned management and technical team to work on it so that in near future you do not face any kind of issues.

We value your business, kindly write to us for any assistance.

Regards,

Team Ola Money
Complaint comments 

Comments

Hi team,

I am unable to transfer Ola money to my bank account from last one week i m trying.

Can you please check the issue and solve the issue as soon as possible.

My mail id : [protected]@gmail.com

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