[Resolved]  Ola Money — refund not credited my account

Address:517501

Sir
My name is m. R. Madhusudhana rao
My mobile no.[protected]
My main id : madhusudhana. [protected]@gmail.com
My request ticket id : 2279694 and 2284566

I paid an rs.401.17 to medlife on 11-12-19 through your ola money, after that i was cancelled my order. The medlife was refunded amount to ola money on[protected]. But so far u r not credited my account.
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Mar 8, 2020
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Ola Money Customer Care's response
Hi Madhusudhana, please note that we have processed the refund for your unsuccessful transaction for the amount of Rs.401.17/- on 2nd Jan 2020, at 02:54 pm to your Ola Money wallet. Request you to check your Ola Money account for the same.
Complaint comments 

Comments

Hi,
In attempt to transfer Rs. 999/- to ola wallet, the amount got debited from my account but did not get credited in ola wallet.

Later I tried with Rs.599/- and it was successful.
Kindly assist to rectify the failure of transfer of Rs.999/-

Regards,
Aniket.

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