[Resolved] Ola Money — refund the amount asap

Sukirtiv

Address:

560055

Hi,

I did payment to happy easy go using ola money. The amount was debited from my ola money account. That is failed wit error 400.

Can you please do a full refund asap, i need to book a few tickets. It's urgent.

Attached screenshot for reference.
Below is the url when it's failed:

https://om.olacabs.com/credit-app/payment-status?receipt=eyJib2R5IjoiMW1wdzJxMXR1S1FhWlNGODhaVWhqe...⇄

Below is the complaint number but no response from ola money :
To track your request, your ticket id is[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 12, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Feb 16, 2020

Updated by Sukirtiv Mobile Number: [protected]
Email: [protected]@gmail.com, [protected]@gmail.com

Feb 16, 2020

Updated by Sukirtiv OLA Money for the above payment:

Transaction ID: f7ls-omfu-yo1r

Verified Support

Mar 04, 2020

Ola Money Customer Care's response Hi Sukirti, kindly note that we have addressed your concern on the Ticket #2499842. Kindly reach out to us at [protected]@olacabs.com 24/7 with any query, we will be happy to assist you.