Ola — ola is charging me for a ride which doesn't even show in their record

Address:

Lucknow, Uttar Pradesh, 226001

Ola money] re:
Shabarish kr (Ompp dispute)

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

Hi please find the screenshots of the mail i have got from ola

Regards
Harpreet

Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)

2 attachments

Sanjay varghese (Ompp dispute)
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)

To: ompp dispute
The money is going out of the ola balance i have in the app not from my bank account

Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Has been updated. To add additional comments, reply to this email.

Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)

Harpreet hora
Hi sanjay,

I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.

Regards
Harpreet

Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola

Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

Chhaya panchmukhi (Ompp dispute)
Sat, apr 13, 2019 at 11:19 am
Reply-to: ompp dispute
To: null
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Chhaya panchmukhi (Ompp ed)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. Please be informed that system takes ola money postpaid as a default payment method if the payment method is not selected.

Please be informed that the ola cabs booking with the crn [protected] & [protected] were paid from ola money postpaid. Ola money wallet balance was not deducted for the same booking. This service was activated based on your acceptance. We request you to clear the due amount as soon as possible.

You can clear the ola money postpaid due by using your funds in your ola money wallet. Kindly follow the steps given below to clear the outstanding:

1. Select ola menu option

2. Go to payment option

3. Select ola money postpaid option

4. Clear the ola money postpaid dues

5. Clear ola money postpaid with ola money balance

We would request you to revert with the booking reference id or the crn number of the ride where you have paid the driver in cash so that we can validate the same.

We value your business with us, kindly write to us for further queries.

Regards,
Team ola money

Null
Apr 13, 12:22 ist
Hi sanjay,
I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.
Regards
Harpreet


Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola
Regards
Harpreet
Attachment (S)
Screenshot_[protected]-06. Png
Screenshot_[protected]-83. Png


Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

Harpreet hora
Sat, apr 13, 2019 at 3:50 pm
To: ompp dispute
Since ever i am using ola have cleared all my bills and every time i take a ride i add o
La money in advance.
How ever the last ride i took on ola was on march 17 (Ever since i am using uber coz of better services)

Please check the images attached along with this mail and let me know where is that amount which is due?
There is only 1 amount of 338 on march 7th and that too shows cleared due for 7-8 march

If you still insist, i would pay the amount (Which i think is not valid) and remove the app from my phone
Let me know how can i get the balance ola money back to my credit card

Thanks for all frequent messed up experience with ola
Please take it as a feedback that uber is highly professional and more clear with all sorts of issues

Harpreet

On sat, apr 13, 2019 at 11:19 am chhaya panchmukhi (Ompp dispute) wrote:
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Chhaya panchmukhi (Ompp ed)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. Please be informed that system takes ola money postpaid as a default payment method if the payment method is not selected.

Please be informed that the ola cabs booking with the crn [protected] & [protected] were paid from ola money postpaid. Ola money wallet balance was not deducted for the same booking. This service was activated based on your acceptance. We request you to clear the due amount as soon as possible.

You can clear the ola money postpaid due by using your funds in your ola money wallet. Kindly follow the steps given below to clear the outstanding:

1. Select ola menu option

2. Go to payment option

3. Select ola money postpaid option

4. Clear the ola money postpaid dues

5. Clear ola money postpaid with ola money balance

We would request you to revert with the booking reference id or the crn number of the ride where you have paid the driver in cash so that we can validate the same.

We value your business with us, kindly write to us for further queries.

Regards,
Team ola money

Null
Apr 13, 12:22 ist
Hi sanjay,
I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.
Regards
Harpreet


Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola
Regards
Harpreet
Attachment (S)
Screenshot_[protected]-06. Png
Screenshot_[protected]-83. Png


Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

2 attachments

Screenshot_[protected]-94 (1). Png
169k

Screenshot_[protected]-52 (1). Png
335k

Sanjay varghese (Overflow tickets)
Sun, apr 14, 2019 at 5:42 am
Reply-to: overflow tickets
To: null
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Sanjay varghese (Overflow tickets)
Apr 14, 07:12 ist
Hello,

Greetings for the day!.

Thank you for writing to us. We have forwarded the details to the concerned team and they are working on it right now.

Please be assured that, our team will do everything necessary to get this addressed at the earliest.

If you have any other queries, please respond to this email or please reach us by using the 'call us' option from the support section in the app, we will be glad to assist you.

Regards,
Team ola money

Null
Apr 13, 17:20 ist
Since ever i am using ola have cleared all my bills and every time i take a ride i add o
La money in advance.
How ever the last ride i took on ola was on march 17 (Ever since i am using uber coz of better services)
Please check the images attached along with this mail and let me know where is that amount which is due?
There is only 1 amount of 338 on march 7th and that too shows cleared due for 7-8 march
If you still insist, i would pay the amount (Which i think is not valid) and remove the app from my phone
Let me know how can i get the balance ola money back to my credit card
Thanks for all frequent messed up experience with ola
Please take it as a feedback that uber is highly professional and more clear with all sorts of issues
Harpreet
Attachment (S)
Screenshot_[protected]-94 (1). Png
Screenshot_[protected]-52 (1). Png


Chhaya panchmukhi (Overflow tickets)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. Please be informed that system takes ola money postpaid as a default payment method if the payment method is not selected.

Please be informed that the ola cabs booking with the crn [protected] & [protected] were paid from ola money postpaid. Ola money wallet balance was not deducted for the same booking. This service was activated based on your acceptance. We request you to clear the due amount as soon as possible.

You can clear the ola money postpaid due by using your funds in your ola money wallet. Kindly follow the steps given below to clear the outstanding:

1. Select ola menu option

2. Go to payment option

3. Select ola money postpaid option

4. Clear the ola money postpaid dues

5. Clear ola money postpaid with ola money balance

We would request you to revert with the booking reference id or the crn number of the ride where you have paid the driver in cash so that we can validate the same.

We value your business with us, kindly write to us for further queries.

Regards,
Team ola money

Null
Apr 13, 12:22 ist
Hi sanjay,
I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.
Regards
Harpreet


Sanjay varghese (Overflow tickets)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Overflow tickets)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola
Regards
Harpreet
Attachment (S)
Screenshot_[protected]-06. Png
Screenshot_[protected]-83. Png


Shabarish kr (Overflow tickets)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from overflow tickets. Delivered by zendesk
[09lqzd-w6op]

Harpreet hora
Wed, apr 17, 2019 at 10:53 am
To: ompp dispute
Any update on this one?

On sat, apr 13, 2019 at 3:50 pm harpreet hora wrote:
Since ever i am using ola have cleared all my bills and every time i take a ride i add o
La money in advance.
How ever the last ride i took on ola was on march 17 (Ever since i am using uber coz of better services)

Please check the images attached along with this mail and let me know where is that amount which is due?
There is only 1 amount of 338 on march 7th and that too shows cleared due for 7-8 march

If you still insist, i would pay the amount (Which i think is not valid) and remove the app from my phone
Let me know how can i get the balance ola money back to my credit card

Thanks for all frequent messed up experience with ola
Please take it as a feedback that uber is highly professional and more clear with all sorts of issues

Harpreet

On sat, apr 13, 2019 at 11:19 am chhaya panchmukhi (Ompp dispute) wrote:
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Chhaya panchmukhi (Ompp ed)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. Please be informed that system takes ola money postpaid as a default payment method if the payment method is not selected.

Please be informed that the ola cabs booking with the crn [protected] & [protected] were paid from ola money postpaid. Ola money wallet balance was not deducted for the same booking. This service was activated based on your acceptance. We request you to clear the due amount as soon as possible.

You can clear the ola money postpaid due by using your funds in your ola money wallet. Kindly follow the steps given below to clear the outstanding:

1. Select ola menu option

2. Go to payment option

3. Select ola money postpaid option

4. Clear the ola money postpaid dues

5. Clear ola money postpaid with ola money balance

We would request you to revert with the booking reference id or the crn number of the ride where you have paid the driver in cash so that we can validate the same.

We value your business with us, kindly write to us for further queries.

Regards,
Team ola money

Null
Apr 13, 12:22 ist
Hi sanjay,
I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.
Regards
Harpreet


Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola
Regards
Harpreet
Attachment (S)
Screenshot_[protected]-06. Png
Screenshot_[protected]-83. Png


Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

Harpreet hora
Sun, apr 21, 2019 at 11:05 am
To: ompp dispute
Am constantly getting msgs from ola to make the payments for the money which is not even due … check the history, there was no ride for those particular dates, due to ridiculous services i am not even using ola till there is a diehard need
Though the amount is not too big but since i am not liable to pay i shall go to the consumer forum if this doesn't stops

Harpreet

On wed, apr 17, 2019 at 10:53 am harpreet hora wrote:
Any update on this one?

On sat, apr 13, 2019 at 3:50 pm harpreet hora wrote:
Since ever i am using ola have cleared all my bills and every time i take a ride i add o
La money in advance.
How ever the last ride i took on ola was on march 17 (Ever since i am using uber coz of better services)

Please check the images attached along with this mail and let me know where is that amount which is due?
There is only 1 amount of 338 on march 7th and that too shows cleared due for 7-8 march

If you still insist, i would pay the amount (Which i think is not valid) and remove the app from my phone
Let me know how can i get the balance ola money back to my credit card

Thanks for all frequent messed up experience with ola
Please take it as a feedback that uber is highly professional and more clear with all sorts of issues

Harpreet

On sat, apr 13, 2019 at 11:19 am chhaya panchmukhi (Ompp dispute) wrote:
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Chhaya panchmukhi (Ompp ed)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. Please be informed that system takes ola money postpaid as a default payment method if the payment method is not selected.

Please be informed that the ola cabs booking with the crn [protected] & [protected] were paid from ola money postpaid. Ola money wallet balance was not deducted for the same booking. This service was activated based on your acceptance. We request you to clear the due amount as soon as possible.

You can clear the ola money postpaid due by using your funds in your ola money wallet. Kindly follow the steps given below to clear the outstanding:

1. Select ola menu option

2. Go to payment option

3. Select ola money postpaid option

4. Clear the ola money postpaid dues

5. Clear ola money postpaid with ola money balance

We would request you to revert with the booking reference id or the crn number of the ride where you have paid the driver in cash so that we can validate the same.

We value your business with us, kindly write to us for further queries.

Regards,
Team ola money

Null
Apr 13, 12:22 ist
Hi sanjay,
I cant see that the bill was generated and it was paid in cash to the driver, please check with the driver as to why was it not updated from his end.
And do look at my history i always make payments through ola money.
Regards
Harpreet


Sanjay varghese (Ompp ed)
Apr 12, 14:58 ist
Dear customer,

Thank you for writing to us.

Upon checking the details we see that the amount was utilized towards the ola cabs rides. For further clarification we request you to check the ride details in ola cabs application.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,

Team ola money

Null
Apr 12, 13:04 ist
The money is going out of the ola balance i have in the app not from my bank account


Sanjay varghese (Ompp ed)
Apr 12, 12:31 ist
Dear customer,

Thank you for writing to us.

We request you to share the screenshot of the bank debit sms or the email confirmation so that we can check and do the needful.

We value your business and kindly write to us at [protected]@zipcash.in for any further assistance.

Regards,
Team ola money

Null
Apr 12, 12:02 ist
Hi please find the screenshits of the mail i have got from ola
Regards
Harpreet
Attachment (S)
Screenshot_[protected]-06. Png
Screenshot_[protected]-83. Png


Shabarish kr (Ompp ed)
Apr 12, 11:55 ist
Hello harpreet,

Greetings for the day!

Thank you for writing to us.

We regret to inform you that there is no transaction we have found as per our record, hence we would request you to revert with the e-mail notification received from the bank for the transaction initiated towards ola money wallet.

Awaiting your reply.

Regards,

Team ola money

Null
Apr 11, 22:47 ist
I am getting mails from ola to pay this amount and thus is already paid. Ola is charging me rs 6 each day and deducting it from my ola money as a late fee.
Please look into it (Amount 338)
This email is a service from ompp ed. Delivered by zendesk
[09lqzd-w6op]

Harpreet hora
Tue, apr 23, 2019 at 10:48 am
To: ompp dispute
Can ola stop this nonsense & let me know how can i pull my ola money back to my credit card

Harpreet

On sun, apr 21, 2019 at 11:05 am harpreet hora wrote:
Am constantly getting msgs from ola to make the payments for the money which is not even due … check the history, there was no ride for those particular dates, due to ridiculous services i am not even using ola till there is a diehard need
Though the amount is not too big but since i am not liable to pay i shall go to the consumer forum if this doesn't stops

Harpreet

On wed, apr 17, 2019 at 10:53 am harpreet hora wrote:
Any update on this one?

On sat, apr 13, 2019 at 3:50 pm harpreet hora wrote:
Since ever i am using ola have cleared all my bills and every time i take a ride i add o
La money in advance.
How ever the last ride i took on ola was on march 17 (Ever since i am using uber coz of better services)

Please check the images attached along with this mail and let me know where is that amount which is due?
There is only 1 amount of 338 on march 7th and that too shows cleared due for 7-8 march

If you still insist, i would pay the amount (Which i think is not valid) and remove the app from my phone
Let me know how can i get the balance ola money back to my credit card

Thanks for all frequent messed up experience with ola
Please take it as a feedback that uber is highly professional and more clear with all sorts of issues

Harpreet

On sat, apr 13, 2019 at 11:19 am chhaya panchmukhi (Ompp dispute) wrote:
#- please type your reply above this line -#
Your request[protected] has been updated. To add additional comments, reply to this email.

Chhaya panchmukhi (Ompp ed)
Apr 13, 12:49 ist
Hello harpreet,

Greetings for the day!

We certainly understand your concern regarding ola money postpaid outstanding and we regret the inconvenience caused to you.

We regret to inform you that the payment method should be selected during the time of booking and it cannot be changed during the ride time. P