[Resolved] Olx — 420

Vanse

from Sikka, Gujarat

Address:	Lucknow, Uttar Pradesh, 226004
Website:	OLX

Dear sir,
I have made payment by paytm on 30/05/2018 and the seller says that he need some money to courier the product thats why i have send him 100 and 200 rupees by paytm and the seller name is cisf officer srikanth and i read some complaints about him today so please help me to return my money back. I am attaching the payment proof images.

+2 photos

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Jul 3, 2018

Complaint marked as Resolved

Verified Support

Jun 01, 2018

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX

Jun 02, 2018

Updated by Vanse If I tell you that you are not able to join a person or group of people, then you can also contact the person or group name or logo. I have not been able to do any such thing since I was able to do my book, but I have told you that I have no idea how to send a message to Shirikanth.

Jun 02, 2018

Updated by Vanse sorry sir this msg is worng