[Resolved] Olx — Air conditioner

[Resolved] Olx — Air conditioner

L Luxmi Luck from Ka�ma�rha�ti, West Bengal

I have seen an ad with olx id [protected] for lot of home appliances including an air conditioner. Sellers contact number-[protected], . He asked me to pay security deposit of 3100 and later the whole amount saying it just before delivery. Then again made me to do transaction by asking a single transaction of amount 12k. Again i was asked for money on the name of overcharge. THEY told they are refunding my money but it hot deducted from my account. In total i have lost 95k in process.Other phone number used by delivery boy- [protected], [protected]. Transaction were done on phone number [protected]. I was contacted for refund by numbers...[protected], [protected]. +7 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Verified Support Jan 17, 2021 OLX India Customer Care's response Dear OLX User, We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice. We would like to inform you as per the details shared, we have blocked the mentioned user from our site. The user will not be able to use the account any further on OLX for any purpose. This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint. Please be rest assured, we will provide all the support for the investigation. The legal authorities can write to us at [protected]@olx.in. If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad. We would like to thank you for bringing this issue to our attention. For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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