[Resolved] Olx — army fraud through olx

Mandeep54325

from Delhi, Delhi

Address:	New Delhi, Delhi, 110007
Website:	Olx.com

Selling mobile on olx one plus 6 saying it cost 40000...after discount through csd canteen costing 32000...he is selling phone at 16000 ...deal is done...showing fake army card ...army canteen card ...and adhaar card...as id proof...said he is on dusty is is not able to come if you pay he will courier you...shown a fake courier slip which i believed to be true..i got caught in the trap he never delivered the parcel and again asked for money saying to pay full before delivering the product..i have already lost 25000 rupees..plz take strict action against olx for not able to stop fake advertisement ...ask olx to put notification about these army fraud.this is scam of more than 1 crore ..more than 10000 people got harmed from it...lost there valuable money...pleases resolve the issue as possible .
Thankyou

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Feb 14, 2019

Complaint marked as Resolved

Verified Support

Jan 14, 2019

OLX India Customer Care's response Dear Mandeep,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.

- Transaction receipt if any, in context to advance payment.

- Ad id through which you have contacted the seller.

- Chat/message history with the seller.

- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX