[Resolved]  Olx — Fraud by cisf constable via olx

Website:Olx

Through olx, i made a deal for purchasing of mobile phone with an individual named bablu kumar who claimed to be an csif constable. We have to deal of rs 8500. Out of which half payment will be made before delivery of the product ans another half after receiving the product.
He send me all his details such as aadhar card, and his csif constable id and paytm payment bank account details.
Before delivery of the product i made him payment of rs. 200 and he said after receiving the product and checking tge product you can pay me another half amount.
Than in evening around 6 p. M, a courier boy called me and say that my courier is ready but before receiving the courier i have to give him confirmation through seller.
Than i called mr. Bablu for giving the confirmation so that i can receive my courier but he told me first pay remaining half amount tha only delivery boy will come to deliver your product. Without prior payment delivery boy will not come and you will not get your product.
I told him that we have deal that half remaining payment will be done after receiving and checking the product than he denied and start abusing me and refused to give me the product without full payment.
When i told him i want my money back and don't want your product he started abusing very badly and refuse to give a single rupee.
Name of the person – bablu kumar
Contact no. – +91 [protected]
Paytm payment bank account no. – [protected]
I have his id proof and screenshot of chats too
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Aug 14, 2021
Complaint marked as Resolved 
Verified Support
May 18, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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