[Resolved] Olx — fraud cause

dev30

from Gurgaon, Haryana

Address:

110085

3rd of june i loss 3000 of this guy posted an iphone 6s advertisement on olx via this number :[protected] he is a fraud and using a fake identity of so called vikram waghmare and stating himself as a jat regiment indain army officer its a shame that a fraudster is using an indain army person identity.
He told me that he works at the security department in igi airport terminal gate no. 2
He asked me to send rs.10000 via paytm so that he can send someone outside the airport so that i can check the phone and pay the rest.
He started the reason for this procedure that he is not allowed to come out of the airport with any product and someone from the airport will meet me and give me the phone as a parcel package but for this you will have give some amount for it than i can clear all the document and when i send him 3000. He called me again to inform that send 9000 more because i have already dispatch the bill around 12000. How can i get my money back. Please help.

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Jul 30, 2018

Complaint marked as Resolved

Verified Support

Jun 29, 2018

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX.

Thank you for sharing the concern with us.

I completely understand your situation and apologize for the inconvenience caused.

I wish to inform you that, we have already blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!