[Resolved] Olx — fraud user on olx and took 5000 rs from me

pharshita03

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I got one call from OLX in the morning and took 5000 rs from me as the fraud.

Date of incident: 12 March 2019
Client: OLX
Phone number: [protected]
OLX username: rajk413731

He is calling me frequently and asking about my personal life and all. He is harassing me continuously.

I want immediate action with my money back and the person should not contact me.

Attached is the photo of OLX user and I have raised concern with OLX. No response received from their end.

+1 photos

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Apr 14, 2019

Complaint marked as Resolved

Verified Support

Mar 14, 2019

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.