[Resolved] Olx — I got fraud call from olx

raginijani

from Bengaluru, Karnataka

Oct 19, 2021

Address:

bangalore, btm layout

I added some item in olx, I got one call from Urmila verma old furniture shop J P nagar bangalore. He called me : [protected] and whatsapp me : [protected]. given me some QR code to do scan and pay via paytm. He was telling he is doing me payment through scan machine thats why first I need to pay amount and he will pay my amount plus item amount. and his agent will come and collect the item from my location. I paid 1150 rs via paytm now he is telling me you should inform me before paying. Now he is calling me again and again and asking to do scan for 3200 so that he will pay me back total amount. really I never expect from olx such kind of people are doing fraud. Please take a action.

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Nov 21, 2021

Complaint marked as Resolved

Verified Support

Oct 20, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!