[Resolved] Olx — I want my money back

Pavan397

Address:	Sheela Nagar,Gavara Jaggayyapalem,Visakhapatnam,530012,AP
Website:	Olx.com

I have seen a mobile on Olx and, I have contacted him through whatsapp (number given at Olx website).then he asked me to pay 5000 for that phone...he said first you should pay 1300 and remaining amount to be pay at the delivery time...then I trusted him and paid 1300 through the phonepe...to him.after that he said your location is not COD so you need to pay remaining amount...then I have paid 4000 total I have paid 5300 for phone but he could not send phone, not refunded my money...

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Aug 14, 2021

Complaint marked as Resolved

Verified Support

Nov 25, 2020

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.