[Resolved] Olx — improper item given | |||
At first they have told me the item is modded but after taking the item i have checked in my home i didn't see any modded thing on that after that they told me that they will return my money but they have'nt did anything yet so i need a help from your side to please return my money as soon as possible from there side the number of that customer is this [protected] Was this information helpful? | |||
Apr 7, 2019 Complaint marked as Resolved Verified Support Mar 01, 2019 OLX India Customer Care's response Dear OLX User, We're sorry for the inconvenience caused to you. We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter. 1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to. 2) Alternatively, you may also share the suspect's contact details used on OLX with us. 3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s). 4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately. As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in. In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response. Regards, Team OLX. | |||
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