Comments
Dear OLX User,
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.
We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would require more information to assist you appropriately
Please find below the list of required information -
1) Kindly share the pertinent Ad Id / phone number or email Id/ that you are referring to.
2) You may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer and we do not participate or interfere in negotiations during transactions.
We would also suggest you contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent. We look forward to your response.
Hope the provided information helps.
For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
Thank you for your patience and support.
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!