[Resolved] Olx India — asus h81 motherboard and intel g3258 processor

Antraj

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600044

I have purchased asus h81 motherboard and intel g3258 processor from the seller user id is : justin bj contact number is +91 [protected] on[protected] sum of rs.3400/-. After received the mother board is processor slot pins damaged and unable service the mother board and i have called that person but he did not attend my phone and switched off and the fake user deleted his olx selling field and deleted chat everything from the user data field. I request to olx customer support please take necessary action and arrest the fake user immediately.

Note: the user name :justin bj, his another post name :nokia lumia 730 without display and back panel, and olx view ad id: [protected]
This is for your reference.

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May 6, 2018

Complaint marked as Resolved

Verified Support

Apr 05, 2018

OLX India Customer Care's response Dear Antraj,

Thank you for sharing the concern with us.

We have forwarded the details to our concern team so that they can take appropriate action on the same.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX