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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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OLX India reviews & complaints page 103

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M
mahak chahal
from Delhi, Delhi
Jul 5, 2020
Resolved
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Resolved

The person posted an ad on olx and said that he wanted to sell an iphone an he is an army man (Srikant) and can't met face to face and he can send the parcel after receiving half the amount. He had asked me about 340 courier charges and 1660 as rest of the amount.

Then after 1 hour the courier boy asked me verify the parcel by giving 3120 in which he will refund me 3000, otherwise he is not going to give the parcel. And now he blocked me on watsapp and calling.

Please help me receiving hard earned money..

Details of the accused:
Phone number:[protected]
Phone number of the delivery boy: [protected]
Phone pe number: [protected]
Aug 15, 2021
Complaint marked as Resolved 
Verified Support
Jul 06, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    Chandrakant Sarang
    Jul 5, 2020
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    I am chandrakant sarang from bangalore. I am presently residing in srinidhi layout. Visited olx, and i saw a ad of activa. I messaged him, then he replied with a number told me to whatsapp.. I asked him that i will come to see the vehicle condition and. He told they won't allow us there. They will send u the vehicle to home address then u can see and purchase. He told me that he is an army person and told us, selling his scooter is because he got transfered to delhi. So i didn't ask any further details. He gave me false commitment about the delivery of the vehicle. He told me to pay 3000 for transport charges. After paying he told we should pay even the gst charges. He told me that he will delivery the vehicle after the payment. After doing the payment he blocked my number, please help me in getting my money back and take necessary action against this person. All the transaction made with pics is attached for your reference. Kindly provide speedy resolution.
    Verified Support
    Jul 06, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    Jul 13, 2020
    Updated by Chandrakant Sarang
    Dear Sir,

    This is reference to the complaint we raised one week back. Please find the details below.

    Registered phone number-[protected].

    Transaction receipt if any, in context to advance payment - Documents Attached
    Ad id through which you have contacted the suspect. - sarang.c.[protected]@gmail.com
    Chat/message history with the suspect. - Proof attached
    Contact number/email address of the suspect. +91 [protected], [protected],

    After raising the complaint I received the call from this number +91 [protected] saying that his from crime branch New Delhi. As discussed with him he was saying that they have taken the action against the suspect account and blocked his account asked me to share my card details, so that he can transfer the amount, But I feel even this is the fraud call, So Please take action

    Appreciate your revert at the earliest

    Requested you to refund the money ASAP.

    Thanks and Regards,
    Chandrakant sarang,
    +91 [protected]

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      V
      Vetsho souk
      Jul 4, 2020
      Resolved
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      Resolved

      Address: Nagaland Dimapur walford bank colony
      Website: Olx

      My account always baned for no reason
      I'm not fraudbuser
      I am geniun
      I gave phone number email i'd
      If i'm fraud investigate and take action
      But i'm using olx for selling n buying things
      I am geniun customer
      And i am really sad for this issue
      Please help me fix back my account.
      Thankyou
      Aug 7, 2021
      Complaint marked as Resolved 
      Verified Support
      Jul 06, 2020
      OLX India Customer Care's response
      Dear OLX User,

      We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

      Thanks,
      Team OLX
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        V
        Vetsho souk
        Jul 4, 2020
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        Address: Walford Colony

        My account has been baned for no reason
        Everytime i open new account they always baned me for no reason.
        More than 10 account has been baned
        I have posted 2 add on olx
        There are many fraud on olx
        But i am genuin user using olx for home use
        Please help me to recovery my account.
        Account email - [protected]@gmail.com
        Phone number-[protected]
        Thankyou
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          A
          Anil_Maverick
          Jul 4, 2020
          Resolved
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          Resolved

          One person by name Sachin Singh Balian is running a scam on OLX quickr and other similar sites.

          Modus operandi:

          Selling Hyundai I20 Active with registration number KA01 MQ 1078.

          He claims to be in army or cisf and says he has got his posting and wants to sell his car urgently and he cannot meet in person as he is on duty and have to leave tomorrow itself for his posting, but can arrange to send the car to you from ARMY TRANSPORT. You can check it and if you don't like you return the car no issues. He sends you the RC copy and his id card pic on WhatsApp.
          (You start feeling that he is genuine) Now the fraud starts.

          There is nothing like ARMY TRANSPORT. He has created a UPI id on that name and also a fake receipt book in that name. He then starts with some story saying you need to pay (Rs.5000/- or whatever) for the ARMY TRANSPORT so that someone will come and deliver the car to you.

          Once you pay the money you will not hear from him..

          A$$ Holes are using the name of army to con the people.

          Stay away guys.

          Some of the mobile numbers used by him
          +[protected], [protected]
          Aug 13, 2021
          Complaint marked as Resolved 
          Verified Support
          Jul 07, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
          I just got in touch with the fraud sachin Singh balian. His account is still active and still continuing to cheat with his fake hyundai I 20 add. Thank you anil for posting this up. You saved my time. Team OLX do something with these kinda persons.
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            S
            Resolved
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            Resolved

            Address: Delhi

            Hi.i am sonu yadav I saw a mobile phone on OLX the cost of mobile phones is 25000/-.the name of the person is Babloo kumar from uttrakhand .he in cisf and posted in new delhi.after payment he told that requires of 10000/- again for insurance.but after payment he cheated me.and didn't get any response for mobile phone.i have already file the complaint against him in delhi cyber crime.but in ur side pls investigation this matter on ur level.regardsonu yadav.
            Aug 15, 2021
            Complaint marked as Resolved 
            Verified Support
            Jul 07, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              C
              Chandrakant Sarang
              Jul 3, 2020
              Resolved
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              Resolved

              misusing the money and indian army name

              I am chandrakant sarang from bangalore. I am presently residing in srinidhi layout. I wanted to buy second hand vehicle. So i choose olx website. After choosing the vehicle i consulted the concerned person. He told me that he is an army person and told us, selling his scooter cause his transfer. So i didn't ask any further details. He gave me false commitment about the delivery of the vehicle. He told me that he will delivery the vehicle...
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              C
              Crafty
              Jul 3, 2020
              Resolved
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              Resolved

              I visited olx, and i saw a ad of maruti suzuki omni. I messaged him, then he replied with a number told me to whatsapp.. I asked shall i come to see the car condition n all. He told they won't allow us there. They will send u the car to home address then u can trail and purchase. He told u have to pay 3100 for transport charges. I told i don't have that much in account. He told no problem pay 1000 it will be enough... After i sent him he told u have to pay full amount of transport, then he will send u the receipt.
              I have added the receipt pic which he sent me, after some time gprs problem send me 14990, then only car will come to your location, then that driver called me he said even iam army officer trust me ur cash will be in safe hands, no need to worry to just transfer the amount i didn't do that he said (Me apni wardi ki kasam khake kehatu me ajaunga) i didn't not transfer more cash i got doubt on them... Then i called the person and said him i'm not interested in purchasing of car, he told u wasted a army officers time he is waiting from many hours in car, he told he will file a case against me for wasting army officers time and all.. Then he told ur amount might refunded in 45days.. N cutted the call... I will upload of the pictures he sent me... Plzz caught those culprit..🙏🙏
              Aug 5, 2021
              Complaint marked as Resolved 
              Verified Support
              Jul 04, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                D
                dpmoh39
                from Delhi, Delhi
                Jul 3, 2020
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                Address: M-001, SUSILA APARTMENT, SHASTRINAGAR, NAYAPALLI, BHUBANESWAR, ODISHA

                I want to sell my washing machine by olx. So when i am logging in it goes inside after filling up all the details it asked my mobile no. When i give my mobile no then i received a opt & after entering the otp it shows me oops this mobile no is already used by mohapatra...
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                  H
                  Hemanth25
                  from VIJAYAWADA, Andhra Pradesh
                  Jul 3, 2020
                  Resolved
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                  Resolved

                  Address: #11-19-22,Pulabhavi Street,Kothapeta, Vijayawada-520001
                  Website: OLX

                  Indian army — fraud done of rs.5000 by mr. Jai kishan serving as sepoy in jaisalmer army

                  India
                  Hemanth kumar patnala

                  I was in search of bmw bicycle on olx. I saw a add of cycle which was 5 month old being offered at 9000. On contacting him through chat i was offered to contact on [protected]. The deal was resumed on 5000. He requested me to pay 2500 in advance and remaining 2500 on delivery. He forwarded me all the bills of iphone, his addhar card, liquor card, to prove that he is genuine person. I also trusted him. He shared pics of the courier slip also that he had send the courier through overnite courier. I made 2 transactions from my google pay of yesterday evening i received a call from [protected] that my courier is ready to deliver, plz clear your pendency for delivery of the parcel. I simultaneously sent him 2500/- from my account. But then again i received a call to pay 2160 as on courier slip according to the delivery boy it was listed payment pending. After a bg argument (I have the recordings) jai kisan insisited me to pay 2160 more which he will return within ten min. And the delivery of parcel will be done to me. Picking the phone, the whats app no. Of the delivery boy is also attached as he is also attached in the fraud. Pics of his whats app is also attached, he seems to a serving offical in indian army too. All the transaction made with pics is attached for your kind consideration. Kindly provide speedy resolution. Else im coming to jaislemr by weekend to seek justice
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Jul 03, 2020
                  Updated by Hemanth25
                  Additional proofs it may be help you for searching. please respond sir/Madam.

                  Verified Support
                  Jul 04, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    G
                    God love the world
                    Jul 3, 2020
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                    Address: Dimapur Nagaland

                    I have reported the fraud who try to deal with me, instead of suspending their account, rather it is suspended by account, this is so illogical, please unlock my account.
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                      T
                      TGodzila Gaming
                      Jul 2, 2020
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                      Pradeep chakankar he sent a phot o of redmi note 8 pro on olx i message him on his whatsapp number i said sent ur id he sent me her adhaar card cisf id card then i said where your job he said he work on cisf at biju patnaik airport and he u send 500 for courier charge then u got phone then u complete full payment then i send 500 then he send a pic of courier slip of indian army and said your phone is coming in 24 hours 2months has passed no phone was delieverd than i called him then he abused me and delete account from olx
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                        S
                        Shemin2021
                        Jul 2, 2020
                        Resolved
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                        Resolved

                        Address: SB GROUPS PVT LTD 221 Sgm Plaza, Arya Nagar,Kanpur

                        I have hired a job offer for data entry job from sb groups pvt ltd. They have told me about two plans for work.
                        First one is student plan for that i have to pay 660rs as security. And other is classic plan for that i have to pay 1950rs as security.

                        I have selected studensts plan and they told send the money and start work. After they received money and they told the plan is full and go for classic plan.
                        I have told then send the money back. They told no you have to go for classic plan. Please take action against this company

                        Sb groups pvt ltd
                        221 sgm plaza, arya nagar, kanpur

                        Their contact numbers.
                        [protected]
                        And i have send money to
                        [protected] this number via phonepay
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          A
                          Aravind110790
                          Jul 1, 2020
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                          My account with olx is banned for no reason.
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                            A
                            Arunkumar Dutt
                            Jul 1, 2020
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                            Address: Gandhinagar

                            Pls help me your customer fraud with me..
                            Jul 01, 2020
                            Updated by Arunkumar Dutt
                            Pls Urgent solved my complain..verna i complain your company in Grahak suraksha..

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                              Aman_2198
                              Jul 1, 2020
                              Resolved
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                              Resolved

                              My account has been suspended for no reason. Account details :-
                              Phone - [protected]
                              Email id - aman. Shaw.[protected]@gmail.com
                              Please revoke the suspension of my account and don’t ban my account without any reason.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 02, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

                              Thanks,
                              Team OLX
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                                R
                                ravinaidu@24
                                Jun 30, 2020
                                Resolved
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                                Resolved

                                second hand two wheeler activa 5g

                                Website: Olx

                                Hello sir/madam,
                                My name is ravi kantilal naidu i reside in tardeo mumbai central i had booked activa 5g of model 2018 on 29/06/2020 of second hand by olx owner name is mr. Pradeep kamble the deal was done on rs 18000/- he was reside in pune so he tell me to transfer in his bank a/c no.[protected] paytm payment bank of the sum of rs 2100 as delivery charges & final amt of rs 16000/- after delivery the scooter but he ask for more...
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                                Khanooja
                                Jun 30, 2020
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                                My rent a room ad getting rejected again and again i paid 499 for featured ad for 7 days pl refund my amount
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                                  E
                                  Esha Bhattarai
                                  Jun 30, 2020
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                                  Website: Olx.in

                                  Esha here, i brought phone from olx and the owner didn’t told me that the phone was being repaired and also the battery isn’t original and had problem with motherboard as well and then i had to repair it on my own and when i contacted the owner regarding money return he denied please help me out.
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                                    À
                                    अम्बुज कुमार श्रीवास्तव
                                    Jun 29, 2020
                                    Resolved
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                                    Resolved

                                    Address: Lucknow Airport Indian Army

                                    My Name Is Ambuj Kumar Srivastav I saw a post Yesterday in OLX as i am looking for a used Bike, Number UP51AU 4279 someone said they are from Indian Army and told Name Shubham Gupta they showed soo much patriotism in the phone call. I trusted and gave 3150 as transport charges initially as they insist. Later asked me to pay 6999 before delivery today, i said i will pay full amount after delivery, they dint agree then i checked online and got to know this is scam. I enquired and they blocked my number every where. This is cheating. This is Totally Fraud
                                    Please Help For Destroyed their scam
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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