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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 108

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V
Vishal sagar ddsk
from Mohali, Punjab
May 28, 2020
Resolved
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Resolved

Address: Chandigarh

I have purchased olx package
I was not told we have limited adds
I purchased it in february
After that lockdown
And now i reopened business and started posting adds but they say i have exist my limits and i was not told about it earlier when i gave 35000 rs to olx for business package
Now they can’t justify how i have used my all adds
I m facing problems in using olx
Pls resolve my issue as soon as possible i have paid for service that i can’t use
Aug 6, 2021
Complaint marked as Resolved 
Verified Support
May 29, 2020
OLX India Customer Care's response
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

Thanks,
Team OLX
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    R
    Rohit3212
    May 28, 2020
    Resolved
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    Resolved

    Indian army courier fraud

    Address: Noida

    Myself rohit i saw an air conditioner at olx price was 15k so i called that guy. He told me to transfer courier charges which was 1650rs and he sent some photos of adhar card, army canteen card, pan card, driving license etc. So i transferred money because we all believe in indian army. After transfering 1650rs they sent me courier receipt and said it will transfer within 5hrs. After few hours they told me to transfer remaining money which...
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    A
    anshu Sheikh
    from Kolkata, West Bengal
    May 27, 2020
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    Address: Delhi
    Website: Olx

    Dear olx
    My name is jawed and i am from kolkata west bengal its been 2 year ago i got cheated by srikhant kumar by 46000 rupees and you haven’t taken any action from my side i have already submitted my complaint letter to your company but i got no response from olx i still have the proofs with me with screenshots and whatsapp chat now i wanted justice from olx
    So kindly read my complaint letter and give me justice
    Thanking you
    Name - jawed akhtar
    State - west bengal
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      H
      Harsha.a chintu
      May 27, 2020
      Resolved
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      Resolved

      Address: No. 62 1st A cross 1st main kaveripura kamakshipalya bengaluru-560079

      I'm harsha, i have requested new connection and paid the amount also
      Next day engineering team came and checked for box near me and they said they want to install new junction box and i asked
      About time to install it, they said they will install within 2-3 days but today is 7th day. I just keep on calling customer care they keep on saying they will install within 1 day but still i haven't got connection.
      This is the worst thing.
      Sep 3, 2021
      Complaint marked as Resolved 
      Verified Support
      May 29, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        P
        Pratap Karasala
        May 25, 2020
        Resolved
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        Resolved

        Address: IICT EMPLOYEES COLONY , Plot No 5, Opposite Srinavasa Hills Colony.

        I am pratap karasala i was using olx from last 7-8 years on[protected] i have seen alto car ap28dx1180 i want to buy the car so i have messaged him then he told me that send me 3100 for charges he told that he would send this car in indian army transport services after that told again to send 11400, i transfered them, again he asked amount of 12, 500 i forwarded 5000rs i didnot received any car and no communication
        If we are asking him to send the money he was not yet sending money.
        Aug 13, 2021
        Complaint marked as Resolved 
        Verified Support
        May 25, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
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          C
          Chowkidar Tarun Gupta
          May 24, 2020
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          Address: [email protected]

          I have posted one 2bkh add from my number [protected] yesterday but even after payment of 499 my add is still not active. Please help.
          Thanks
          Tarun gupta
          [protected]
          May 24, 2020
          Updated by Chowkidar Tarun Gupta
          Please help
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            M
            MUNEEB SIRZ SCHOOL OF MATHEMATICS
            May 23, 2020
            Resolved
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            Resolved

            Esteemed sir
            Sir yesterday i saw add on fb about selling royal enfield bike and i make contact with the fruarder who told me that i am from jammu air port and told that i am working as assistant sub inspector. He contact me and has looted an amount of rs 2.25lakhs. More over he said that i will courier my bike via army, postal service department to u. After some time he told on phone that i am in transport office making receipt of transport charges. I unfortunately credit his account bearing account number[protected] ifsc pytm0123456 via jk mpay. Sir it is my handfold request to your good self kindly investigate the matter that will be your most kindness and oblige
            I will also attach some documents about the fruard person
            May 23, 2020
            Complaint marked as Resolved 
            Esteemed sir Sir yesterday I saw add on fb about selling royal Enfield bike(olx) and i make contact with the fruarder who told me that i am from jammu air port and told that I am working as assistant sub inspector .He contact me and has looted an amount of Rs 2.25lakhs. More over he said that I will courier my bike via Army, postal service department to u .After some time he told on phone that I am in transport office making receipt of transport charges .I unfortunately credit his account bearing Account number 919001620890 IFSC PYTM0123456 via jk mpay. Sir it is my handfold request to your good self kindly investigate the matter that will be your most kindness and oblige I will also attach some documents about the fruard person
            Verified Support
            May 25, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              R
              RITIK KAMBOJ
              May 22, 2020
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              Parvander kumar singh is to be fake indian army person name ratan singh dhanker on olx his phone pe mobile number is [protected]
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                N
                Nagarjuna B G
                May 22, 2020
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                Address: Bangalore
                Website: OLX

                Hi team, on 16th may at 10:17pm, i saw a post in olx about honda dio sale for rs 23, 500/- (Reg no : ka02jf1549 black colour) so i requested the seller to share the contact number to know more details and to purchase the bike. I got the contact details (+[protected] and started texting him in whatsapp, seller informed me that he is a army sepoy, his name is vikas and staying in devanahalli military camp, his purpose of selling bike is that he has to move to jammu and kashmir for some purpose and shared vehicle details with his army id card and dl. Later on 17th may around 8.50am we finalized the price for rs 20000/- and i was also informed that seller is not allowed to leave the camp and also no outsiders are allowed inside the camp. Hence i was have to transfer rs 3150/ (Refund able)- to army account through phone pe barcode and vehicle will be delivered to my location in 1hour through army courier service. After sometime i got call from courier team ([protected]) that i have to pay rs 11150/- to get the deivery, which i paid at 11.43am but once again i got call stating that i was supposed to make 2 transactions that is rs 11100/- and rs 50/- gst charges as army accounts are very strict and has to make exact payments and amount received previously would be refunded at the time of vehicle delivery. When i refused to make the payment they said me that if i wont make the payment, bike will not be delivered and previous amount would get struck. Hence i had no other options i trusted them and paid the amount 2 transactions again at 12.11pm. But i did not get the delivery. Again i was informed to make rs 17000/- or else all the payment done previously would not return. Same proces carried again and over all amount of rs 57950/- was transferred to account. At the end i got call stating that i have wasted there time from morning hence i have to make payment rs 8200/- as late deliver payment or else vehicle would not be delivered and difference amount will not be returned. But when i asked to show the bike, they ignored and said to that they cannot show the bike until they get the late delivery charges, hence i informed the seller to return all the amount and keep the bike as i could not make any more payment. Seller got angry and said no amount will be refunded and also vehicle will not be delivered and disconnected the call. Totally i have lost rs 57950/-. Seller has removed the add posted in olx, i am sharing all required documents, please look into this and help me to get back the amount.

                I got cheated in the name of indian army service, please take necessary strict actions against them and help other people to not to get into this type of scams.
                May 23, 2020
                Updated by Nagarjuna B G
                Today Again i received call from number
                [protected] stating that he is from Consumer complaints, Rajkot location. They are working on our case and as processing fee i should pay them Rs 1675/- via Paytm ( Which has not been paid ). They have even sent email for the same. Please some one take some actions.
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
                Dear Team,

                My registered number in olx is [protected]. Posted Adds have been removed on 17th May. I have shared the screenshot please look into it. Suspect contact number is [protected] /[protected].
                OLX India Customer Care's response, May 25, 2020
                Verified Support
                Dear Nagarjuna,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  M
                  Manish01011987
                  May 21, 2020
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                  fraud call and shared my otp — concerned

                  Address: NA
                  Website: NA

                  I received a call from a number ([protected]) asking the otp from me and asked if i wish to continue my jio sim. After that, i received an otp from olx and person on the phone asked me to share the otp. I shared the otp and disconnected. I am a bit concerned as i can see that this is a fraud case. There are several videos and news on google, for the same. I will surely report this to the nearest police station and help me solve this issue....
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                  G
                  Gajendra_singh
                  May 19, 2020
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                  Address: AMBERNATH THANE-421501

                  Today's i have i stalled OLX app in my mobile and after 5 mins i have a call that we are ready to buy product and we will pay amount thru google pay.
                  But this was a fraud call and they have debited Rs 70000 from my account.

                  Amount taken from my account is one question and another one i would ask how authentic is OLX app
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                    M
                    Mayur Kitkule
                    May 19, 2020
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                    Address: Wani, dist yavatmal maharashtra

                    I was decived by a person named ratan singh dhanghar who asked me to pay online 56600rs slowly in instalment for mobile phone I saw online on OLX and I did, now he has blocked my no now.
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                      D
                      Ddependra
                      May 17, 2020
                      Resolved
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                      Resolved

                      Address: Thirod Nagaur Rajasthan 341026

                      Dear sir kal maine ek mobile sell karne ka liye facebook market par ek ads dala tha tha uska ek ladke ne reply kiya or bola ki me army me sarvice karta hu or mere bhai ka liye ek mobile purchase karna h isliye usne bola ki the online payment karega isliye maine apna phonepe namber de diya to or mere mobile ka socdha 11000 me huaa tha usko muje 11000rupee ka payment kana tha to usne muje ek qr code bheja or usne bola scan kro or aapko pament mil jayega to maine aisa karne par mere account se 10150rupee debit ho gya
                      Please sir help me
                      Maine ek solior hone ka karan maine visvas kar liya
                      Please fraud ko paklo or ek solior ki chevi mat kharab mat hone do
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Verified Support
                      May 18, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Greetings from Team OLX!

                      We completely understand your situation and apologize for the inconvenience caused.

                      Would request you to elaborate on your concern so that we can assist you accordingly.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
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                        B
                        Being Garhwali
                        May 17, 2020
                        Resolved
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                        Resolved

                        Sir 16/05/2020 ko mene olx pe ad dekha bullet classic 350 ka us bnde se chat ki tp usne whatsapp no. Diya or fir usne bike ki pics di or usne mujhe uska cisf ka id care dikhaya
                        Usne mujhse registration or bike delievery k 5100 rupees mange,. Baad me ek or gps chsrge krke 9999 rupees mange bolaki deal se paise utne kat jaynge firr raste me jo courier wala jo mujhe cisf se bol rha tha usne call kiya or bola security amount dena hoga 16800 rupees quki me ek non army person hu
                        Mene wapis seller ko call kiya usne bola
                        Ki confrenc pe baat krao
                        Or usne baat ki or bola ki haa aap bhej do deal se minus ho jayga niche us bnde ki whatsapp dp gadi k rc or mene kitta transiction kiya wo
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        May 18, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          Z
                          zahid akther
                          May 17, 2020
                          Resolved
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                          Resolved

                          Address: bangalore domlur army camp

                          I contact to the person and done the deal till 5500 he said that it has delivery charge i should only pay online then i paid 520 advance and he gave me his proof i'd aadhar and canteen card by online he took my 13, 620 rs and he did not gave me mobile also i have full proof of him he is from indian army and he is in domlur his name is vikas pls return my money i am an middle class
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          May 18, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
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                            S
                            Sapthagiri Dhondaley
                            May 16, 2020
                            Resolved
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                            Resolved

                            Address: No 22 Rukhmaji Lane Balepete Cross Bangalore, Near Chaitanya Lodge, Near Chaitanya Lodge

                            I had seen ad in olx bangalore from a army officer domlur branch stating that he will be selling mobile for 8000/- negotiation amount. I agreed and he informed to pay delivery charges of rs 1150/- i agreed and paid through phone pe.. Again he informed me to pay 2999/- towards security charges then again i paid through phone pe.. Again he informed me to pay 3000/- gmail amount which i paid again.. But i did not receive any mobile... I was been fraud with total amount of rs 7149/-so please i request the olx team to look into this matter and resolve.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            May 18, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              J
                              Janif18
                              May 16, 2020
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                              My account of my phone number has been banned for a few months for no literal reason. All ive been doing is posting ads that to only once or twice in a month, nothing else and not just 1 i have 3 accounts of my phone number being banned whereas i just use one account to post ads. How is that justifiable? Dear olx i really love using your app and i want to get back on your platform so please resolve this issue as soon as possible.
                              Thank you.
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                                R
                                Rajat22
                                May 15, 2020
                                Resolved
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                                Resolved

                                Website: Olx

                                Through olx, i made a deal for purchasing of mobile phone with an individual named bablu kumar who claimed to be an csif constable. We have to deal of rs 8500. Out of which half payment will be made before delivery of the product ans another half after receiving the product.
                                He send me all his details such as aadhar card, and his csif constable id and paytm payment bank account details.
                                Before delivery of the product i made him payment of rs. 200 and he said after receiving the product and checking tge product you can pay me another half amount.
                                Than in evening around 6 p. M, a courier boy called me and say that my courier is ready but before receiving the courier i have to give him confirmation through seller.
                                Than i called mr. Bablu for giving the confirmation so that i can receive my courier but he told me first pay remaining half amount tha only delivery boy will come to deliver your product. Without prior payment delivery boy will not come and you will not get your product.
                                I told him that we have deal that half remaining payment will be done after receiving and checking the product than he denied and start abusing me and refused to give me the product without full payment.
                                When i told him i want my money back and don't want your product he started abusing very badly and refuse to give a single rupee.
                                Name of the person – bablu kumar
                                Contact no. – +91 [protected]
                                Paytm payment bank account no. – [protected]
                                I have his id proof and screenshot of chats too
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                May 18, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
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                                  V
                                  velupula yashwanth
                                  May 15, 2020
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                                  I'm a user of olx. Has posted two ads for selling my oneplus2 mobile and my bike. I don't know for what reason my account got blocked. I wanna sell them due to a shortage of money in this covid-19 situation. It is so embarrassing that these olx people have banned my account. I've received several offers. So i request to take relevant action and get my account restored so that i can sell my things and get money to run my family in this situation.

                                  Resolving this issue is highly appreciated.

                                  My id:- [protected]@gmail.com
                                  Another id:- [protected].
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                                    H
                                    Hkwheels
                                    May 15, 2020
                                    Resolved
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                                    Resolved

                                    Hi olx team,

                                    I hiren one of your user or customer from last 2 years and in december 2019 i had purchased 3 months package for advertisement of cars which has ended on 25th march 2020 and the lockdown has been started on 21st march 2020, so the services have been therefore discontinued after 25th march 2020
                                    As per the covid19 guideline by the government during this lockdown any services cannot be discontinued in between until further announcement, hence i request you to activate my services back as normal. So i can continue posting my add on your olx platform

                                    Also i look forward to hearing from you as soon as possible to resolve this problem, awaiting for your response
                                    I have already attended all the documents thank you
                                    My login id is [protected]

                                    Sincerely,
                                    Hiren gala
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 15, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

                                    Thanks,
                                    Team OLX
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