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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
Resolved
2856
Unresolved
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OLX India reviews & complaints page 11

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M
Manufsuej
from Pune, Maharashtra
Jul 16, 2023
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Someone have a posted an i phone 13 for sell from Kota Rajasthan on OLX and they are giving my contact details. The person is pretending to be me. I am getting a lot of calls and it's disturbing
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    S
    Sajidrj02
    from ALWAR, Rajasthan
    Jul 14, 2023
    Resolved
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    Resolved

    Address: 21/391 MAIN ROAD DAUDPUR

    Olx banned my account without any reason i opened my account in morning and in just one hour i got banned even i didn't breached any rules or regulations i was just going to post ad of my car but before it they banned it and now I am unable to do anything in it. Many people told me its the best platform to sell or purchase anything but in my pov its the worst. Banning account without any reason . If i did something wrong then let me know first there should be another platform like olx to sell purchase anything because not olx is getting very unprofessional
    Feb 6, 2026
    Complaint marked as Resolved 
    Verified Support
    Jul 15, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      RVipin28
      from Kochi, Kerala
      Jul 14, 2023
      Resolved
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      Resolved

      Hello, this is Vipin i recently tried to open my account in OLX but had a received a message that your account has been suspended. I have not posted as seller or bought anything from OLX user.
      Iam in new state and looking for rooms/flat for rent. Kindly Activate my back so that i can use it.
      Feb 6, 2026
      Complaint marked as Resolved 
      Verified Support
      Jul 15, 2023
      OLX India Customer Care's response
      Dear OLX User,
      We would like to confirm that "your account linked with [protected] is Unbanned" and you will be able to access the account right away without any interruption.
      Thanks,
      Team OLX
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        D
        D Marimuthu
        Jul 13, 2023
        Resolved
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        Resolved

        Address: MALLEESWARAR KOIL STREET MYLAPORE

        I want to boost my ad i am unable to do this pls help me
        reg
        marimuthu
        [protected]
        Feb 6, 2026
        Complaint marked as Resolved 
        Verified Support
        Jul 13, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We would like to extend our apologies for the unpleasant experience.
        For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

        Thanks,
        Team OLX
        Verified Support
        Jul 14, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you.
        Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
        For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

        Thanks,
        Team OLX
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          N
          Nirmalkumar S V
          Jul 13, 2023
          Resolved
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          Resolved

          I am unable to log in to my olx account. When I tried. It shows that my account is banned. I contacted customer care and they are telling me that I have shared an unregistered number in chat. But I did not use my account for a long time.

          I want to access the account. They have suspended the account for an unwanted reason. This is not fair. The customer care executives are very rude and not helping at any cost.
          Feb 6, 2026
          Complaint marked as Resolved 
          Verified Support
          Jul 13, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Verified Support
          Jul 14, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            D
            Devanath K
            Jul 13, 2023
            Resolved
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            Resolved

            My account was banned after I have posted a add about a land sale and no reason was provided and now both my gmail and phone numbers are suspended without any reason. When i click help on old the page will error out. Page not found. Olx doesn't want people to sell stuff on their page
            Feb 6, 2026
            Complaint marked as Resolved 
            Verified Support
            Jul 13, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              T
              Tora67
              Jul 12, 2023
              Resolved
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              Resolved

              Please help me my all accounts on olx are suspended
              Why it is happening always please unban my account
              Feb 6, 2026
              Complaint marked as Resolved 
              Verified Support
              Jul 13, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Jul 13, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Jul 13, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Jul 14, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Verified Support
              Jul 14, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                ayanalam597
                from Delhi, Delhi
                Jul 12, 2023
                Resolved
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                Resolved

                Olx india suspended my account for no reason. Whenever I try to login my account, it says your account is suspended. I don't know why. Please try to resolve this.
                Feb 6, 2026
                Complaint marked as Resolved 
                Verified Support
                Jul 12, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Verified Support
                Jul 14, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  B
                  Burhanemr
                  from Palakkad, Kerala
                  Jul 11, 2023
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                  Address: Fort House Apartment, Zamistanpur Hyderabad

                  Today I faced the online scam issue.
                  I ordered an iphone 6s pluse from satbir singh through OLX india app.
                  He said you need to pay advance then i will send the phone then you can send balance amount. I hesitated at first - but he seduced me with some messages.
                  As it is i paid 2500 in advance.
                  He told me will diliver within 24 hourse then he sent some photos of mobile packing, corier office, corier bill etc..
                  On next day afternoon i got a message of delivery OTP through ADD message.
                  At the time he chat with me on whatsapp.
                  ' Delivery boy have reached your area.
                  You need to clear your payment first then he will be in your doorstep '.
                  As a fooler i ### up with his words 🤧.
                  I paid balance 2500 in google pay.
                  Then i went back to whatsapp chat.
                  The whatsapp doble tick has not showing.
                  I called him but mobile is switched off.
                  At the end i realized he is a ### scammer.
                  People like this should be brought to justice.
                  I pray that no poor person like me will have this situation and I don't jump into the online scam anymore, I see this as a lesson I've learned in my life going forward.
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                    P
                    Pranav Ma
                    from Pune, Maharashtra
                    Jul 10, 2023
                    Resolved
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                    Resolved

                    Address: online
                    Website: OLX.Com

                    From.
                    Pranav M
                    Mob :9960XXXXXX

                    Sub: Online Fraud Victim of OLX site

                    Respected Sir,
                    I have make a request to purchase a Activa 5G DLX MH12RX3037 through the online site OLX ( www.olx.com) on[protected] from a person named Indrabhan Patil. He says we workes for indian Army and shared his ID card .After deal initiation he ask for RS 1150 as security deposit and says vehicle will be come by Army transport services and shares invoice with me. In morning got call from army driver asking to pay RS 9300 as need for service charge and vehicle is in transit ( near to my location). Again we ask RS 9000 plus RS 300 as we wants in split. i had paid all money. Again he asking to pay 15450 for GST charges which i denied to pay. I have transferred money from my ICICI bank account bearing number ([protected]) Rs.( 1150 + 9300+9000+[protected] to their bank account on the same day promising that will courier the product within the 50 mins itself. After reaching the money to her bank account he blocked my phone & WhatsApp account. I tried to contact him through another phone number & he also blocked all my numbers.
                    His intention is cheat me by taking cash. He is exact online fraud. I made myself an enquiry with the my ICICI Bank and raised service request, . Also reached HDFC bank but no satisfactory response from them. So I humbly request you to take it as my complaint and do the favour to get back my money.

                    The money I transferred to the Account:
                    Amount: 19750l-
                    Bank: HDFC Bank (IFSC HDFC0004225)
                    Account number: [protected]
                    Name: Indrabhan Patil, Ashok
                    Branch: Jaipur

                    I am here by attaching pictures & details of the person.
                    ID card of the person:
                    Contact number & UPI of the person: [protected]@paytm
                    paytm : [protected]
                    [protected] Indrabhan Patil
                    [protected] Ashok

                    Thanking You,
                    Yours Faithfully.
                    Pranav M
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 11, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                    For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                    Thanks,
                    Team OLX
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                      U
                      user2040
                      from Indore, Madhya Pradesh
                      Jul 10, 2023
                      Resolved
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                      Resolved

                      Olx using strategy and banned people account without any reason because they dont wanna give 1 free add so they banned accound and indirectly force them to buy subscription.
                      my mobile number is
                      [protected]
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 11, 2023
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        from Indore, Madhya Pradesh
                        Jul 9, 2023
                        Resolved
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                        Resolved

                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                        Feb 9, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 10, 2023
                        OLX India Customer Care's response
                        Dear OLX User,
                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.
                        Team OLX
                        Thanks,
                        Verified Support
                        Jul 10, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        My number is
                        [protected]
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                          J
                          Joel Bankapur
                          Jul 9, 2023
                          Resolved
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                          Resolved

                          Dear team, I have no idea why my account is blocked on your website. I’ve been given no reason for blocking my account. I’m ok with the blocking of my account but at least give a reason for the same.
                          Feb 9, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 10, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            saradhi1103
                            from Tadipatri, Andhra Pradesh
                            Jul 3, 2023
                            Resolved
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                            Resolved

                            Website: Olx.com

                            My olx account is suspended.
                            Why that happened i don't know.
                            I found some fake listing in olx, that listing is holesale business but that business is not located and available that city, they contact is physical location they only virtual business on olx, they requested contact whatsapp message and asking payment phone pay, UPI payments. No physical contact for inspect their selling product and items. Also they are listing their products available more city's around 100km as one person who have search for products their near location.
                            Feb 9, 2026
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 05, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to why an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              R
                              Riya padole Sharma
                              Jul 3, 2023
                              Resolved
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                              Resolved

                              I am searching for home furniture on olx and suddenly after 2 to 3 day the account gets suspended and whatever I have saved in my saved items everything is deleted it has happened 4 times with me where in I am not even selling any thing I am just finding out or searching for my requirements.
                              Feb 9, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              Jul 03, 2023
                              OLX India Customer Care's response
                              Dear OLX user,

                              We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                              olx activate your all account ?
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                                A
                                Aafii
                                from Mumbai, Maharashtra
                                Jun 27, 2023
                                Resolved
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                                Resolved

                                Address: Mumbai 421601

                                Dear sir/mam,

                                My olx account is getting suspended without any reason, why don't olx team contact & investigate things before suspending anybody's account. This is 2nd time im facing this issue. Kindly resolve this issue asap as i'm in urjent need of this app for searching property. Below are my 2 contact no which is been suspended by olx team without any reason.

                                [protected],
                                [protected]

                                Thanks & Regards,
                                Afrin khan.
                                Feb 9, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 28, 2023
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  B
                                  Biplav78
                                  Jun 26, 2023
                                  Resolved
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                                  Resolved

                                  Address: Sikkim

                                  Earlier I had sold my zoom processor using my account. Later when i tried to sell my scooty, my account was shown as suspicious and later suspended.
                                  Contact Number: [protected]
                                  alternative number [protected]
                                  Name: Biplav Pradhan

                                  email :[protected]@gmail.com
                                  Feb 9, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jun 27, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    A
                                    Arun98gj
                                    from Kochi, Kerala
                                    Jun 26, 2023
                                    Resolved
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                                    Resolved

                                    Address: India

                                    These people are banning my accounts for no proper reason... My email id is [protected]@gmail.com
                                    Phone :683106
                                    Feb 9, 2026
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jun 26, 2023
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      V
                                      vijendra shrivastav
                                      from Mul, Maharashtra
                                      Jun 22, 2023
                                      Resolved
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                                      Resolved

                                      My account [protected]@gmail has been suspended for no reason I am been a long time member for olx. Please unlock my account.
                                      Feb 9, 2026
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jun 22, 2023
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        A
                                        Anki12597
                                        Jun 21, 2023
                                        Resolved
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                                        Resolved

                                        My account is banned by olx. I was contacted by a person for my ad and he was trying to fraud me. On denying he reported my account and now it is banned.

                                        This kind of service is highly unexpected from the company. They should have banned that account instead of mine.

                                        Please look into this and let me know the next steps. I have already sold stuff on olx so please remove my ban as soon as possible.
                                        Feb 9, 2026
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 22, 2023
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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