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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 11

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N
Nilesh Kothari
from Delhi, Delhi
Apr 30, 2023
May 2, 2023
This thread was updated on May 2, 2023
Resolved
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Olx has suddenly banned my both accounts with numbers [protected] and [protected] today and did not provide any reasons.

Moreover there is no contact details online for olx.

Request to take up with them to reactivate my accounts
Feb 6, 2026
Complaint marked as Resolved 
Verified Support
May 02, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Verified Support
May 02, 2023
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    শুভম কৌশিক
    Apr 28, 2023
    May 2, 2023
    This thread was updated on May 2, 2023
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    Address: India

    My mom's number [protected] was banned by OLX for no valid reason. I opened the app for her and posted something she desired to sell. But the next time I tried opening the app it shows UNABLE TO LOGGING IN AS YOUR ACCOUNT WAS BANNED. Please resolve this issue. My mom stays alone so if she wants to buy or sell something on cheap rates she should get that privilege. Don't block someone without any cause. I know hundred of fraud guys out there looting others in the name of personal loans or data entry jobs. Do something about that instead. As I said, number is [protected]. Previously they blocked my own number too as I showed in the screenshot
    Feb 6, 2026
    Complaint marked as Resolved 
    Verified Support
    May 02, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      K
      kaone3105
      Apr 27, 2023
      Apr 28, 2023
      This thread was updated on Apr 28, 2023
      Resolved
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      I joined 2 days ago and done nothing but just surfing and now it is banned my Email is [protected]@gamil.com
      Feb 6, 2026
      Complaint marked as Resolved 
      Verified Support
      Apr 28, 2023
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        L
        lingu28
        from chennai, Tamil Nadu
        Apr 27, 2023
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        Address: 724 vinayagar kovil street anna nagar chennai 55

        Dear sir in olx customer name rakesh kumar he said scooty for 14500. We teansver the amount now they cheated me. Sir so please do the need full.
        Co no. [protected]. He said what ever you compliant we don't problem
        I trust olx only but the person cheated me
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          R
          Rajkr3
          Apr 27, 2023
          Apr 28, 2023
          This thread was updated on Apr 28, 2023
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          I don't know why olx suspended my account for no reason without any notice or information. I want my account back asap [protected]
          Feb 6, 2026
          Complaint marked as Resolved 
          Verified Support
          Apr 28, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            L
            lingu28
            from chennai, Tamil Nadu
            Apr 26, 2023
            Apr 28, 2023
            This thread was updated on Apr 28, 2023
            Resolved
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            We saw add in olx for sccoty pep. We found one coustomer number. the person spoked w from pallavaram army so we dont send vechile so please send the payment we book the material we paid 14500. but we want cheat the amount please help us i am housewife its my saving for bike more than 3 years
            Feb 6, 2026
            Complaint marked as Resolved 
            Verified Support
            Apr 28, 2023
            OLX India Customer Care's response
            Dear OLX User,

            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

            Thanks,
            Team OLX
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              R
              rajeshsao91
              from Bhilai, Chhattisgarh
              Apr 25, 2023
              Apr 27, 2023
              This thread was updated on Apr 27, 2023
              Resolved
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              Resolved

              I have Buy 999 package for my ad, but accidentally I have to change the location.
              and now I have reset the location same at the time of Buy the package
              until the featured product is not active in my ad
              I have sent the mail regarding this but didn't resolve my query and
              ticket id
              OLX India Re: Ticket id 28805338
              Feb 6, 2026
              Complaint marked as Resolved 
              Verified Support
              Apr 26, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you.
              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

              Thanks,
              Team OLX
              Verified Support
              Apr 26, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you.
              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

              Thanks,
              Team OLX
              Verified Support
              Apr 27, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you.
              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

              Thanks,
              Team OLX
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                A
                AjayDhyani
                Apr 25, 2023
                Apr 25, 2023
                This thread was updated on Apr 25, 2023
                Resolved
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                Website: www.olxautos.in

                Hi Team,

                I sold my Maruti Wagonr (DL9CW9154) to OLX Autos on 28th of July 2022. During that time it was told to me that within 6 months of maximum time period, RC transfer process will be completed. If channel partner is unable to sold the car within this time period then RC will be either transfer to the channel partner name or will be transfer to the OLX Autos company name. Now, its been around 9 months the RC is still in my name. I am continuously taking a follow ups with OLX Auto team but I am not getting any positive response. I will never recommend anyone to take services from OLX Autos as their after sale service is very poor. Can you please advise me that, what should be my next step against OLX Autos, what kind of legal action I can take against OLX Autos in this case.

                Thanks & Regards,
                Ajay
                Feb 6, 2026
                Complaint marked as Resolved 
                Verified Support
                Apr 25, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                Email - [protected]@olxautos.com
                Number - +91 [protected]

                Warm Regards,
                Team OLX
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                  J
                  Jubin Pancholi
                  Apr 25, 2023
                  Apr 25, 2023
                  This thread was updated on Apr 25, 2023
                  Resolved
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                  Resolved

                  I am trying to sell my PlayStation 5, because I am moving out of the country due to new job offer and trying to post it on OLX. I am giving all the detailed description, setting price according to market, not violating any guidelines but my ad getting rejected with giving any proper reason.

                  Either give me a proper clarification as to why my ads getting rejected or approve it.
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 25, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you.
                  Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                  For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                  Thanks,
                  Team OLX
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                    D
                    dg yu
                    Apr 25, 2023
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                    I wish to buy access 125 scooter i contact a owner he said he is a army, pay amount 40500 home delivery through army post cheat me lost my 40500 rupees please help me date 24/4/2023
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                      T
                      TheBestSamaritan
                      from New Delhi, Delhi
                      Apr 25, 2023
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                      I WAS SCAMMED OF 100, 000 RS. Please help me get my money back.

                      I am attaching all the images emails and chats i had with the scammer

                      Please Please Please help me !!! All my money was scammed away from me. My mother is in ICU and i have no father. I neither have money for treatment for my mother nor for food so I can feed my little brother and sister. They will die!!!
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                        M
                        MohitDhali
                        Apr 23, 2023
                        Apr 24, 2023
                        This thread was updated on Apr 24, 2023
                        Resolved
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                        Resolved

                        Website: www.olx.in/en-in

                        I didn't do anything suspicious I was obeying there rules don't know why i am banned, didn't contact me
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 24, 2023
                        OLX India Customer Care's response
                        Dear OLX User,
                        Your account has been banned due to sharing another mobile number in chat then the one registered with us
                        which does not comply with our Terms o[censored]se.
                        Due to the which, we are afraid we are unable to reactivate your account.
                        We always request that all the Users manage their accounts in a true and fair manner, thus ensuring that their conduct does not impact the interest of the public intentionally or unintentionally.
                        Thanks,
                        Team OLX
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                          L
                          Lu2297
                          Apr 22, 2023
                          Apr 23, 2023
                          This thread was updated on Apr 23, 2023
                          Resolved
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                          Resolved

                          Website: www.olx.in/en-in

                          An interested buyer of some furniture asked me to send him 1 rupee though a QR code and I called him a scam, a fraud and dangerous.
                          You guys blocked my account after that? Lol
                          Should have blocked the person trying to do a very very very common scam going on right now.
                          Feb 6, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 23, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Helpful
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                            S
                            Siddharth tamrakar
                            from Chhatarpur, Madhya Pradesh
                            Apr 22, 2023
                            Apr 23, 2023
                            This thread was updated on Apr 23, 2023
                            Resolved
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                            Resolved

                            Website: Olx india

                            I bought second hand phone from olx india. I buy oppo reno 6 pro 5g . Ye mobile indian army ke officer ka hai aisa usne mujhe btaya tha or 1000 advance and 7500 delievery ke time pay karne bola tha, then usne 1 din ke baad mujhe call kiya to bola ki 7500₹ jo baaki the wo bhi pay kara do to delievery man delievery karde, mene trust karke pure paise online pay kar diye uske paas total mere 8500 rupay pahuch gaye. Phir wo kuch der baad call karke bolta hai ki 8120 rupay penalti ke jma kara do to mene apna old mobile bech kar isko ek baar 3000 phir 5120 rupay jama kara diye total 8120 rupay bhi pay ho chuke the phir wo banda bolta hai ki tumne 12 pm ke baad paise bheje hai or 2 term me paise bheje to paise ek term me bhejne the to wo kehta hai kii 8120 dubara bhejo to tumahe pehle wale (jo 2 term me jama kiye the) 8120 rupay or jo abhi jma karoge 8120 rupay usme se 20₹ charge cut jaiga or baaka 16220₹ tumhe return aa jaige, ab mere paas bilkul bhi paise nahi the to mene paise dene se mana kar diya, to wo bolta hai ki theek hai 3 month 10 days after aapke paise return aa jaige lekin ab mujhe yakeen ho gya hai ki ye fraud hai or mera 8500+8120= 16620 ₹ scam kar liya fraud wale praveen singh ka phone number [protected] and deliverey man praveen kumar phone number [protected] please take action please 🙏
                            May 25, 2023
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 23, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavor to make OLX a safer platform for our users.
                            For the safety of our users, we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,
                            Team OLX
                            Helpful
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                              R
                              Ramzan kutty
                              from Powai, Maharashtra
                              Apr 22, 2023
                              Apr 22, 2023
                              This thread was updated on Apr 22, 2023
                              Resolved
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                              Resolved

                              Please unblock my account my registered mobile number is [protected]. I really don't understand why this happens.
                              Feb 6, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 22, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                sai vys
                                from Trivandrum, Kerala
                                Apr 20, 2023
                                Apr 21, 2023
                                This thread was updated on Apr 21, 2023
                                Resolved
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                                Resolved

                                Address: A-8/21, First Floorvasant Vihar, New Delhi. New Delhi District Delhi, India – 110057
                                Website: olx.in

                                My account got suspended for no reason, the customer service are bunch of [censored]es. no response whatsoever. i want my account un blocked as soon as possible
                                Feb 6, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 21, 2023
                                OLX India Customer Care's response
                                Dear OLX User,
                                Helpful
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                                  Anitha.ec
                                  from Tadipatri, Andhra Pradesh
                                  Apr 18, 2023
                                  Resolved
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                                  Resolved

                                  Address: Tadipatri, Andhra Pradesh, India

                                  Anitha12.[protected]@gmail.com
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Apr 19, 2023
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Aditya sabu
                                    Apr 17, 2023
                                    Resolved
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                                    Resolved

                                    My olx account got suspended without any reason as i was in contact with a potential buyer and when i try to log in it show the account has been banned. I have contact olx but no response because I need this fixed quickly as i was in middle of a sale. Please unban my account as soon as possible
                                    Feb 6, 2026
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 17, 2023
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Verified Support
                                    Apr 18, 2023
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Verified Support
                                    Apr 19, 2023
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Aditya sabu
                                      Apr 17, 2023
                                      Resolved
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                                      Resolved

                                      My olx account got suspended without any reason all of a sudden. I was in contact with a potential buyer when the account got suspended without any reason and when i am trying to log back in its show the account is banned. I need a immediate response as I was in the middle of a sale. Please unban my account
                                      Feb 6, 2026
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 17, 2023
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Verified Support
                                      Apr 18, 2023
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        S
                                        se8hi
                                        Apr 16, 2023
                                        Resolved
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                                        Resolved

                                        Someone shared my phone number in a bike ad and I'm receiving continuous calls. Can you please help remove the add / remove my number?
                                        Feb 6, 2026
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 17, 2023
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you.
                                        Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                        For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                        Thanks,
                                        Team OLX
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