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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
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OLX India reviews & complaints page 111

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G
Gajendra_singh
May 19, 2020
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Address: AMBERNATH THANE-421501

Today's i have i stalled OLX app in my mobile and after 5 mins i have a call that we are ready to buy product and we will pay amount thru google pay.
But this was a fraud call and they have debited Rs 70000 from my account.

Amount taken from my account is one question and another one i would ask how authentic is OLX app
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    M
    Mayur Kitkule
    May 19, 2020
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    Address: Wani, dist yavatmal maharashtra

    I was decived by a person named ratan singh dhanghar who asked me to pay online 56600rs slowly in instalment for mobile phone I saw online on OLX and I did, now he has blocked my no now.
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      D
      Ddependra
      May 17, 2020
      Resolved
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      Resolved

      Address: Thirod Nagaur Rajasthan 341026

      Dear sir kal maine ek mobile sell karne ka liye facebook market par ek ads dala tha tha uska ek ladke ne reply kiya or bola ki me army me sarvice karta hu or mere bhai ka liye ek mobile purchase karna h isliye usne bola ki the online payment karega isliye maine apna phonepe namber de diya to or mere mobile ka socdha 11000 me huaa tha usko muje 11000rupee ka payment kana tha to usne muje ek qr code bheja or usne bola scan kro or aapko pament mil jayega to maine aisa karne par mere account se 10150rupee debit ho gya
      Please sir help me
      Maine ek solior hone ka karan maine visvas kar liya
      Please fraud ko paklo or ek solior ki chevi mat kharab mat hone do
      Aug 6, 2021
      Complaint marked as Resolved 
      Verified Support
      May 18, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Greetings from Team OLX!

      We completely understand your situation and apologize for the inconvenience caused.

      Would request you to elaborate on your concern so that we can assist you accordingly.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
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        B
        Being Garhwali
        May 17, 2020
        Resolved
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        Resolved

        Sir 16/05/2020 ko mene olx pe ad dekha bullet classic 350 ka us bnde se chat ki tp usne whatsapp no. Diya or fir usne bike ki pics di or usne mujhe uska cisf ka id care dikhaya
        Usne mujhse registration or bike delievery k 5100 rupees mange,. Baad me ek or gps chsrge krke 9999 rupees mange bolaki deal se paise utne kat jaynge firr raste me jo courier wala jo mujhe cisf se bol rha tha usne call kiya or bola security amount dena hoga 16800 rupees quki me ek non army person hu
        Mene wapis seller ko call kiya usne bola
        Ki confrenc pe baat krao
        Or usne baat ki or bola ki haa aap bhej do deal se minus ho jayga niche us bnde ki whatsapp dp gadi k rc or mene kitta transiction kiya wo
        Aug 14, 2021
        Complaint marked as Resolved 
        Verified Support
        May 18, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

        - Your registered phone number on OLX
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the suspect.
        - Chat/message history with the suspect.
        - Contact number/email address of the suspect.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        Awaiting reply from you!
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          Z
          zahid akther
          May 17, 2020
          Resolved
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          Resolved

          Address: bangalore domlur army camp

          I contact to the person and done the deal till 5500 he said that it has delivery charge i should only pay online then i paid 520 advance and he gave me his proof i'd aadhar and canteen card by online he took my 13, 620 rs and he did not gave me mobile also i have full proof of him he is from indian army and he is in domlur his name is vikas pls return my money i am an middle class
          Aug 11, 2021
          Complaint marked as Resolved 
          Verified Support
          May 18, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
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            S
            Sapthagiri Dhondaley
            May 16, 2020
            Resolved
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            Resolved

            Address: No 22 Rukhmaji Lane Balepete Cross Bangalore, Near Chaitanya Lodge, Near Chaitanya Lodge

            I had seen ad in olx bangalore from a army officer domlur branch stating that he will be selling mobile for 8000/- negotiation amount. I agreed and he informed to pay delivery charges of rs 1150/- i agreed and paid through phone pe.. Again he informed me to pay 2999/- towards security charges then again i paid through phone pe.. Again he informed me to pay 3000/- gmail amount which i paid again.. But i did not receive any mobile... I was been fraud with total amount of rs 7149/-so please i request the olx team to look into this matter and resolve.
            Aug 6, 2021
            Complaint marked as Resolved 
            Verified Support
            May 18, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              J
              Janif18
              May 16, 2020
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              My account of my phone number has been banned for a few months for no literal reason. All ive been doing is posting ads that to only once or twice in a month, nothing else and not just 1 i have 3 accounts of my phone number being banned whereas i just use one account to post ads. How is that justifiable? Dear olx i really love using your app and i want to get back on your platform so please resolve this issue as soon as possible.
              Thank you.
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                R
                Rajat22
                May 15, 2020
                Resolved
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                Resolved

                Website: Olx

                Through olx, i made a deal for purchasing of mobile phone with an individual named bablu kumar who claimed to be an csif constable. We have to deal of rs 8500. Out of which half payment will be made before delivery of the product ans another half after receiving the product.
                He send me all his details such as aadhar card, and his csif constable id and paytm payment bank account details.
                Before delivery of the product i made him payment of rs. 200 and he said after receiving the product and checking tge product you can pay me another half amount.
                Than in evening around 6 p. M, a courier boy called me and say that my courier is ready but before receiving the courier i have to give him confirmation through seller.
                Than i called mr. Bablu for giving the confirmation so that i can receive my courier but he told me first pay remaining half amount tha only delivery boy will come to deliver your product. Without prior payment delivery boy will not come and you will not get your product.
                I told him that we have deal that half remaining payment will be done after receiving and checking the product than he denied and start abusing me and refused to give me the product without full payment.
                When i told him i want my money back and don't want your product he started abusing very badly and refuse to give a single rupee.
                Name of the person – bablu kumar
                Contact no. – +91 [protected]
                Paytm payment bank account no. – [protected]
                I have his id proof and screenshot of chats too
                Aug 14, 2021
                Complaint marked as Resolved 
                Verified Support
                May 18, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  V
                  velupula yashwanth
                  May 15, 2020
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                  I'm a user of olx. Has posted two ads for selling my oneplus2 mobile and my bike. I don't know for what reason my account got blocked. I wanna sell them due to a shortage of money in this covid-19 situation. It is so embarrassing that these olx people have banned my account. I've received several offers. So i request to take relevant action and get my account restored so that i can sell my things and get money to run my family in this situation.

                  Resolving this issue is highly appreciated.

                  My id:- [protected]@gmail.com
                  Another id:- [protected].
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                    H
                    Hkwheels
                    May 15, 2020
                    Resolved
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                    Resolved

                    Hi olx team,

                    I hiren one of your user or customer from last 2 years and in december 2019 i had purchased 3 months package for advertisement of cars which has ended on 25th march 2020 and the lockdown has been started on 21st march 2020, so the services have been therefore discontinued after 25th march 2020
                    As per the covid19 guideline by the government during this lockdown any services cannot be discontinued in between until further announcement, hence i request you to activate my services back as normal. So i can continue posting my add on your olx platform

                    Also i look forward to hearing from you as soon as possible to resolve this problem, awaiting for your response
                    I have already attended all the documents thank you
                    My login id is [protected]

                    Sincerely,
                    Hiren gala
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    May 15, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    We have a specialized team that will be able to assist you on priority. Just drop an email mentioning your registered number on OLX at [protected]@olx.in.

                    Thanks,
                    Team OLX
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                      N
                      Nanagram
                      May 14, 2020
                      Resolved
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                      Resolved

                      Hello i saw a add on olx for iphone se model mobile by person name shrikant singh. He give his contact number.
                      After having chat he says he is from indian army and provide the mobile details pics, and his adhar card.

                      After that he insisted me to pay 520 for army parcel and postman will deliver it to my current location.

                      After making me lot of convince in name of indian army and soldiers.
                      I payed him 520 as the requested account is also saying army transport.

                      After that he said it will deliver by evening. After that a guy called in name of army delivery post man and asked me to pay the remaining money before to get delivered.

                      Like me he has cheated many people.
                      Indian army and olx india should need to take an action on this soon.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      May 14, 2020
                      Updated by Nanagram
                      His mobile number is given in receipt.
                      He gave me an another number to pay him.
                      His one number is [protected] and another number is [protected] on which he said to pay.
                      Verified Support
                      May 15, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        P
                        pratham chhabra
                        May 14, 2020
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                        Hello,
                        I am a user of old from last many year, but don't know why few days back my account got banned, if you really don't want to do anything, why are you advertising sell it or buy and all.
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                          S
                          Shri Vani
                          May 13, 2020
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                          I had put an ad for rs. 149 regarding the sale of face mask. But it is been rejected even if there is not any fraud message or fraud ads. This was happening many times and facing the problems like this much more times. More over my debited amout was not been credited till now. I just want to raise a complaint regarding this why my ad was rejected.
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                            N
                            nmajgaonkar
                            from Delhi, Delhi
                            May 11, 2020
                            Resolved
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                            Resolved

                            Address: OLX

                            There was an ad for a cellphone on olx. I reached to the seller and this is where everything messes up. Seller name was mars mobile and some praveen kumar was talking to me on phone as well as whatsapp. Mobile number: +91 85955 53099

                            He showed me all the proofs as well as his gst number :07bzjpk8027q2zl which i searched on the gst government website and found this name to be relevant. After all the proofs i paid him 79000 via upi and he was very friendly almost until the last day. He said he is shipping the phone to me via fedex. When asked for tracking number he said he will provide me once the package was dispatched.

                            After 3 days when asked he said fedex has messed up with pan number hence the package was still in delhi and he sent me a screenshot of the same so i thought it could be a genuine mistake due to covid 19 and less staffing.

                            On 7 day he said fedex is messing up so he only suggested me to send an email to him stating i want to cancel the order and he will initiate refund.

                            I sent him an email and he called me stating the refund will be initiated the next day.

                            I called him the next day and he said the refund will be done max by 4pm

                            When i called him at 4pm his phone was switched off hence i checked his ad on olx. That was blocked stating suspicious seller.

                            I have raised a complain with olx and now they want me to go to the police which i did by logging an online complain with cybercrime department.

                            Why is olx so casual about their sellers as well as buyers fraud? Why are they not doing something about it? I read so many fraud cases after what happened to me but olx keeps telling the victims to log complain instead they should be verifying the sellers or buyers too to avoid fraud

                            What do i do now? I have lost rs 79000
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            May 11, 2020
                            Updated by nmajgaonkar
                            I have all the screenshots and WhatsApp communication as proofs including the transaction ids which belong to Canara Bank
                            Verified Support
                            May 12, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
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                              Swiftcar
                              May 9, 2020
                              Resolved
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                              Resolved

                              Address: Pune Maharashtra

                              Hello i saw a add on olx for swift zxi for rs.50, 000 person name sanjay singh from lohgaon pune army campus. He give his contact number.
                              After having chat he says he is from indian army and provide the car details pics, rc of car, his adhar card and canteen card details etc.
                              After that he insisted me to pay 5000 and for army parcel and postman will deliver it to my current location.

                              After making me lot of convince in name of indian army and soldiers.
                              I payed him 5000 and 15000 for resaving code as he say as the requested account is also saying army transport. Total amount of loss is rs.20000.

                              After that he said it will deliver by evening. After that a guy called in name of army delivery post man and asked me to pay the remaining money before to get delivered.
                              After that both start convensing me to do payment.

                              Please find deatils of fraud as
                              Specified in provided docs:
                              Mobile number of sanjay singh [protected]
                              Please verify this i am student and i invest this money please return it. We pay through google pay and his google pay id is [protected]

                              Please do something as soon as possible due to lockdown we are helpless now.

                              Contact me on [protected] or mail me on [protected]@gmail.com
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              May 11, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                              Addressing your concern is our priority and we will always give you the best possible service.

                              Thank you for contacting OLX!
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                                V
                                vinuKiran
                                May 8, 2020
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                                Address: bangalore

                                Hi OLX team, i need your help to find a way to update multiple phone numbers as we post adds for multiple locations across india . WE have designate spocs across india who's phone details needs to addded . But when i tried to post an add for mumbai it is taking my number only . Advise how do i change the same .
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                                  D
                                  deepak_kha
                                  May 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: 12th cross,Pillanna Gardan. 2nd stage venkateshpuram Banglore

                                  Date: 07/04/2020
                                  Client number: [protected]
                                  Warranty period: 3 years
                                  I bought refrigerator throuh olx. At the time when they deliver the fridge they said please don't start fridge before 24 hours. I tried to start my fridge next day but the fridge was not working, then i contact to the person who deliver me this fridge. But still 30 days gone away he's not picking the call.
                                  We want to exchange the damaged product and give the new one.
                                  Aug 15, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  May 04, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    J
                                    Jerryjakes
                                    May 3, 2020
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                                    Address: Address A-8/21, First Floorvasant Vihar New Delhi New Delhi District Delhi India - 110057

                                    Hii sir my account is banned for no reason, seriously I don't know what happened, even I didn't posted anything to cheat people, when I contacted with customer care team of olx they simply rejected my compliant, please do the needful to re activate my account, number-[protected], email [protected]@gmail.com, thank you
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                                      Jerryjakes
                                      May 3, 2020
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                                      Hi sir, my olx account was banned for no reason, i didn't posted anything to cheat people or something like that, but olx team has banned me, pls resolve this issue, my email id is [protected]@gmail.com
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                                        M
                                        Mahmud Al Hassan
                                        May 1, 2020
                                        Resolved
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                                        Resolved

                                        Address: Lakhipur, Goalpara, Assam
                                        Website: It's olx

                                        This guy named manjeet singh has stolen my 40000 rupees from google pay upi. This guy addressed himself as a indian army but in actual this is one of the most wanted criminal in india in my opinion. I'm a poor man and seeking help from this site that please kindly arrest this criminal and return the money that he had stolen or fraudulent from many peoples. We will be thankful to you
                                        Jun 1, 2020
                                        Complaint marked as Resolved 
                                        Verified Support
                                        May 01, 2020
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        Greetings from Team OLX!

                                        We completely understand your situation and apologize for the inconvenience caused.

                                        Would request you to elaborate on your concern so that we can assist you accordingly.

                                        It would be great if you could share the contact details of the person that you are referring to.

                                        In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        We look forward to serve you better.
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