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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
1858
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OLX India reviews & complaints page 112

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S
Surbhi Sardiwal
Mar 12, 2020
Resolved
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Resolved

Address: Mumbai City, Maharashtra

I have been robbed of today 12/03/2020 while selling on olx. The fraudsters names are rajeev bhatia from gujrat who called n insisted to pay through google pay where he played the whole fraud n robbed me, n the money was transferred to an a/c named aanil sharma from rajasthan (Hdfc bank). I have launched a complaint in police station n is affirmative for the cooperation from olx. Kindly take immediate action as it is with regards to my loss & the company's reliability n image.
Apr 14, 2020
Complaint marked as Resolved 
Mar 13, 2020
Updated by Surbhi Sardiwal
The Google pay number of the fraudster Rajeev Bhatia is - [protected]
And the a/c in which the money was transferred to is
[protected]@okhdfcbank
Verified Support
Mar 13, 2020
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

Would request you to elaborate on your concern so that we can assist you accordingly.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.
I am seeing in advertising in olx add he's tell him I am army person first payment then send my car in parcels service but not receiving any one
Kingslin Jebaraj Ndr's reply, Mar 14, 2020
I want to money or refund
OLX India Customer Care's response, Mar 16, 2020
Verified Support
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

Awaiting reply from you!
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    P
    prabhanath
    from Powai, Maharashtra
    Mar 12, 2020
    Resolved
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    Resolved

    Request #5972083


    Surbhi (Olx india)

    Feb 28, 16:27 ist

    Dear nath,

    Greetings from team olx!

    We have gone through the details and found that the featured ad service was removed because you have changed the location.

    Please note: featured ad service is location specific and if a user changes the location it would be removed.

    Regardless, we willbe happy to apply the featured ad service on your ad as exception fro 15 days.

    Kindly post the ad under the location malavalli rural (Location for which pack was oriogically purchased) and inform us, so that we can apply the servce on the ad.

    Awaiting your response.

    If you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.
    Regards,
    Surbhi

    This was the pathetic response they offered after swindling 1000 rupees while the ad was showing inappropriate value than the amount i quoted.
    Apr 16, 2020
    Complaint marked as Resolved 
    Verified Support
    Mar 13, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Our support team will provide you with a proper resolution on the same. Please share the ad id with us on [protected]@olx.in

    Thanks,
    Team OLX
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      J
      jainpushpendra79
      Mar 10, 2020
      Resolved
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      Resolved

      Dear sir,
      I would like to make a complaint against above cited subject. Sir, today, i had an unknown call from [protected] and the name of caller on true caller displayed as vikas patel. He said that want to purchase some household items that was posted on olx by me. So, he asked my paytm no. That was my phone number therefore i told him. After few minutes, i got message that my axis bank a/c (No. [protected]) debited with rs. 35998 in two transaction (First of rs. 19998.90 and second of rs. 15990.90). Then, i called on the caller no. But he gave no response. So, that fraud i am very shocked and get in mental stress. Therefore, i request to you kindly do the needful in this matter and revert back the said amount in my account at your earliest.
      I am enclosing the bank statement with this mail for your needful.
      Thanking you

      Dr. Pushpendra kumar jain
      Dean
      Iimt college of pharmacy, greater noida (U. P.)
      Mobile: [protected]
      Apr 27, 2020
      Complaint marked as Resolved 
      Verified Support
      Mar 11, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
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        B
        Brisk
        Mar 8, 2020
        Resolved
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        Resolved

        Address: 560094
        Website: www.olx.in

        I posted an adv to sell my old computer table at price of 3500 on 14th feb. I received message from one buyer wherein he asked me to initiate google payment link. During the entire process of scan and pay, he took out 138000 (One lac thirty eight thousand rs) from my google linked account. He posed himself as man from indian defence and for my belief he provided me his identity card, military canteen card etc.

        I approached police station also but so far i havent had any luck in recovering my money.
        Apr 9, 2020
        Complaint marked as Resolved 
        Verified Support
        Mar 09, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Greetings from Team OLX!

        We completely understand your situation and apologize for the inconvenience caused.

        Would request you to elaborate on your concern so that we can assist you accordingly.

        It would be great if you could share the contact details of the person that you are referring to.

        In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

        We look forward to serve you better.
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          H
          Hari6677
          Mar 8, 2020
          Resolved
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          Resolved

          I have been using olx for a long time but recently due to no substantial reason all my no. Are getting ban ed from olx. I tried my no. My dad's and my mom's and eveytime a new account was made after an hour later it gets banned. This situation has been both frustrating and harmful for my resources, i have been trying to sell my bike for 3 months now thanks to this ban issue, i am not able to do so.
          Apr 9, 2020
          Complaint marked as Resolved 
          Verified Support
          Mar 09, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

          Thanks,
          Team OLX
          The scooty seller is fraud They cheat buyer with low price and tell as C ISF Jawan. BEWARE THE MOB NO [protected]. [protected].[protected]. SANJAY SING. I have been cheated like बैंक phishing. This group should not be registered in OLx. MY CASE SCOOTY DIO FROM HINDMOTOR. Ohoo... Dengeraous I have hypnotised and lost 40000 /-
          OLX India Customer Care's response, Mar 11, 2020
          Verified Support
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
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            F
            Faizan K
            Mar 7, 2020
            Resolved
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            Resolved

            Address: Andharahalli
            Website: [email protected]

            A person named puttappa talagaddi from haveri. From olx we got his royal enfield 350cc motorcycle with registration number ka 27 el 5425. He took us from 5100 through phonepay online app. And after payment he made a demand of 15000+ for deliver.. So we requested us him to repay the 5100 but he abused us verbally saying not to repay 5100 and told us to complaint.
            Apr 9, 2020
            Complaint marked as Resolved 
            Mar 07, 2020
            Updated by Faizan K
            Punishment
            Mar 07, 2020
            Updated by Faizan K
            Froud
            Verified Support
            Mar 09, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Hi,
            My account with my personal mobile no. [protected] on Olx got blocked due to unknown reason by olx system. Olx is asking to get Mumbai police cyber cell to drop email and creating unnecessary inconvinience to me.

            Please reactivate my account

            Thanks Regards
            Bhavesh
            Olx of india has banded my account without any reason of my number [protected] even the account of my email address has been block without any reason that the reason I had stopping the app I was genuine customer of them I had even call on Ther Olx helping the man over there explain me process
            My olx account suspended for few days please activate my account
            He is still in olx with another add
            Please take action

            I've found this on #OLX. What do you think? Urgently sale me bike and fully condition www.olx.in/item/urgently-sale-me-bike-and-fully-condition-iid-[protected]
            Sir take immediately action
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              A
              amitjl19
              Mar 6, 2020
              Resolved
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              Resolved

              paid amount for featured ads but only wants me to pay more

              Address: 492001

              I have made payment of rs. 2518/- (Package of three featured ads), olx wants me to pay more or they will not publish my ads under featured ads.

              I asked them to refund me my money but they have denied to refund me my money. They have also denied to publish my three ads as featured ads.

              They want me to pay more money or otherwise they would not be doing my work.

              This is total unethical and fraud...
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              ꧁༒•Droid Cheat•༒꧂
              Mar 5, 2020
              Resolved
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              Resolved

              Address: A-8/21, First Floorvasant Vihar New Delhi New Delhi District Delhi India - 110057, 110057
              Website: www.olx.com

              Dear sir, i saw a bolero car on the olx sir call the given number then he said me first transport fee will paid 52000rs the i paid the money. Then he again tell me you send me 42000rs for the gps tracker which is in car then i send the 42000rs then he tell me the payment was failed you send me 42750rs the i again send the money. Then he tell me you send me 85000rs for the army office then again i send the money sir he has totally fraud and sir he has cheat me for 290000rs totally. Sir please help me and contact me this number [protected].
              +1 videos
              Apr 5, 2020
              Complaint marked as Resolved 
              Verified Support
              Mar 05, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                C
                CHETAN PARMAR d
                Mar 4, 2020
                Resolved
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                Resolved

                Address: Near Naroda railway crossing Naroda, Ahmedabad, Gujarat, 382330

                I observed a post from a person called monika who had posted his ad for his activa sale in old. When enquired, he said he is from Indian Army. Shared his army canteen card, driving license in the name of monika. He advised me to share my Aadhar card copy which I did and told me to deposit 1100INR via google pay. The Google pay account also bore the name Indian Army. When I searched his profile in the internet, I realized that he is a cheat and already cheated many people. He called me from the number [protected]. I lost my 1100INR as he cheated and not returning back. Also I am worried as my Aadhar card copy is with him which he can misuse. Please help to identify and nab this culprit.
                Apr 5, 2020
                Complaint marked as Resolved 
                Verified Support
                Mar 05, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  S
                  Srihari Durairajan
                  Mar 4, 2020
                  Resolved
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                  Resolved

                  Address: 560077

                  I observed a post from a person called vikas patel who had posted his ad for his bike sale in old. When enquired, he said he is from indian army. Shared his army canteen card, driving license in the name of vikas patel. He advised me to share my aadhar card copy which i did and told me to deposit 1000inr via google pay. The google pay account also bore the name indian army. When i searched his profile in the internet, i realized that he is a cheat and already cheated many people. He called me from the number [protected]. I lost my 1000inr as he cheated and not returning back. Also i am worried as my aadhar card copy is with him which he can misuse. Please help to identify and nab this culprit.
                  Apr 8, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
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                    S
                    Sajidparvez
                    Mar 4, 2020
                    Resolved
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                    Resolved

                    I posted a feature ad for an ayurvedic product fat melter worth rs. 749 on 1st march 2020.
                    That post has been rejected on same day by olx but i didn't get refund. As i shown policy of olx for refund that for a rejected ad i can ad a new product but my all products are ayurvedic so i m unable to ad any product thats why i want refund... I don't want to ad anything... Please refund my money as soon as possible...
                    Apr 4, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Our support team will provide you with a proper resolution on the same. Please share the ad id with us on [protected]@olx.in

                    Thanks,
                    Team OLX
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                      T
                      Tarun Mukati
                      Mar 2, 2020
                      Resolved
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                      Resolved

                      I want to sell fridge on olx so I upload fridge related information on OLX and
                      my mobile number also by means of calling unknown call come to me and
                      ask about fridge he told me he gave payment through Google pay .QR
                      code is send by fraudster by means of WhatsApp and by fraud money is
                      deducted from My account after scanning QR code by me.
                      Apr 5, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Greetings from Team OLX!

                      We completely understand your situation and apologize for the inconvenience caused.

                      Would request you to elaborate on your concern so that we can assist you accordingly.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
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                        L
                        Lõkèsh Røyãl Éñfíéld Lõvêr
                        Feb 29, 2020
                        Resolved
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                        Resolved

                        Address: 1-1c, aretamma colony Puttur Chittoor district, Chittoor, Andhra Pradesh, 517583

                        I seen a olx jobs,
                        I seen every job in olx they making people fraud and they are not posting everything fraud i am not saying about olx i am saying about peoples who posting jobs in olx when i applied in olx they said send me your resume and documents i sent to them that after few minutes they saying you are selected your documents on table of office to confirm your seat just pay (So many companies) from 650- 5000 rupees dont trust this type of conpanies who asking you to pay deposit amount beacause its totally fraud who dont need to pay any amount before joining company if you are paying means just go inthrough google and search about it contact to companies custimer care number also dont trust olx data entry jobs its also paid job now once think about every time i[censored] got any email from any company just gothrough the company and contact to customer care.

                        Now i lost 2700 rupees this fraud companies
                        Please try to help me how to complaint on them to get my money back please help me
                        I taken this amount from my friends.
                        Apr 2, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 01, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
                        OlX D Id No-1)[protected], -bhatkal
                        2)[protected], -belur
                        3)[protected], -Hoskote,
                        all these are same vehicle-maruthi Suzuki ertiga No KA05MM3447, they are taking transport advance RS 3100, then, fraud sahil kumarar telling that vehicle is in army parcel, our guy will contact you,
                        OLX India Customer Care's response, Mar 4, 2020
                        Verified Support
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
                        This is a kind information to everyone I have that guy in my WhatsApp named shirkant who works in army cannt I am sending his number
                        +[protected] I cant remember why I spoke but I can remember it was about Samsung galaxy s8plus
                        OLX India Customer Care's response, Mar 4, 2020
                        Verified Support
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          S
                          Soudapuramraju
                          Feb 28, 2020
                          Resolved
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                          Resolved

                          Address: nitya enclave near jalpally house no.73, Hyderabad, Andhra Pradesh, 500005

                          The price it is 20k i have put...
                          Someone call me and says i will send money just enter bhim password... I said ok... And he sent me first 5rupees... And i agreed the money will come...
                          Second time i entered 2000rupess is withdrawal by fraud and mobile switch off...
                          Fraud mobile no:- ([protected])
                          Please take an action...
                          And he is told im an army...
                          And he send photos which i have posted below
                          Apr 2, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 01, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!
                          Helpful
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                            V
                            Vishal_bhasin
                            Feb 28, 2020
                            Resolved
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                            Resolved

                            Address: 560102

                            Indian army quikr fraud mantosh yadav.. Same thing happened with me today. He posted honda dio and i contacted him, he mentioned he is from indian army cargo bangalore. He asked me for 3120 rs for deliver chek out from. Bangalore airport cargo department, i have asked him for shared some security in return he shared his aadhaar card, i found it genuine so i paid him 3120 rupee, after few minutes he asked me for more money of 5120 for additional security process to get any vechicle out from cargo department, i have checked in google and i found he already have done this fraud with many. [protected], [protected] numbers are used by him and [protected] where he asked you to google pay or paytm.. Please stay away and not to transfer any money before meeting
                            Apr 3, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 01, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
                            Why are you banned my account i am from india my olx registered mobile number+91 [protected] or email;[protected]@gmail.com plzz immediately open my olx.in account
                            Mali08's reply, Feb 25, 2020
                            Plzz immediately open my olx account
                            OLX India Customer Care's response, Mar 4, 2020
                            Verified Support
                            Dear OLX User,

                            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

                            Thanks,
                            Team OLX
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                              S
                              sainadh reddy
                              Feb 27, 2020
                              Resolved
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                              Resolved

                              Address: Hyderabad, Telangana

                              I bought a headphones from a person which is 13000 he told me he bought it from flipkart 2 months ago he provided me a digital bill and i bought it from him. I felt something wrong and and called flipkart they said there is no purchase with that product id, i called my headphones company they said it is out of warranty, after knowing this i tried to call him but he blocked me
                              Apr 1, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 01, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                A
                                ash ashi
                                from Mumbai, Maharashtra
                                Feb 27, 2020
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                                There are many people on olx who are listing again and again on olx with different names and different mobile numbers on icloud services, Many peoples are still re-registering on olx even 40+times account suspensions/blocking. These people is having a large hardware setup to generate using different mobile numbers using many unauthorized mobile registration/number generation setups.

                                Olx sellers who never gives his mobile number via olx chat is a fraud. He is not giving the number via olx is, previously his account was removed by olx many times.

                                People like Pankaj Dingankar Ashu mahajan also using 100+ mobile numbers to scam people .
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the suspect.
                                - Chat/message history with the suspect.
                                - Contact number/email address of the suspect.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  B
                                  Brijrag
                                  from Noida, Uttar Pradesh
                                  Feb 26, 2020
                                  Resolved
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                                  Resolved

                                  Address: Rohini, New Delhi, Delhi

                                  I posted the washing machine for sale on 25th feb 2020 for sale. One of olx vendor called me 26th feb 2020. Asked for machine & said for payment... He took 6k from my phonepe wallet. Now he is not reversing the payment. It's a fraud took happened... Ols is equal responsible for this fraud.

                                  It's should not be happened with any customer in future... It is core duty of olx. This should be fixed or refunded my 6k money.
                                  Mar 31, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 29, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Greetings from Team OLX!

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  Would request you to elaborate on your concern so that we can assist you accordingly.

                                  It would be great if you could share the contact details of the person that you are referring to.

                                  In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  We look forward to serve you better.
                                  Took money from me 13000 by telling to join indigo airlines near our airport. . Am in a poor family plz help me. ..i have their ph nmbr. . Nw is on olx. . [protected]
                                  Olx has banned my account . Then i made another . They also banned my that account with in 1hr . After that i made another account . They banned my that account also. Without any reason they banned my multiple accounts. I was so disappointed from them . They are doing this wrongly
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                                    D
                                    Dishant Girdhar
                                    Feb 26, 2020
                                    Resolved
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                                    Resolved

                                    Myself dishant from delhi when i upload my add within few minutes he call me and said i saw ur add i want to send u money in ur paytm give me ur paytm no. My friend near dwarka he will come in ur home and take ur asset which u posted in ur add.
                                    Then he send me paytm scan qr code and told me he's giving me advance money, when i scan qr code in paytm it shows that he want payment of rs.10, 000 i will pay now him 10, 000. Suddenly my wallet have only rs.20 that's why i can't send him money.
                                    Otherwise he will deduct my all paytm wallet money.
                                    His contact no.
                                    What's app no. [protected] (Rajeev raj)
                                    Call from this no.- [protected] (Mukesh kumar)
                                    Apr 4, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 29, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
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                                      N
                                      narendra avuthu
                                      Feb 26, 2020
                                      Resolved
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                                      Resolved

                                      Address: Gannavaram airport, Krishna, Andhra Pradesh, 520010
                                      Website: Olx

                                      Hai my name is narendra from Vijayawada Andhra Pradesh
                                      [protected]

                                      I saw a add in olx about lg smart tv
                                      His name is katreddy syam kumar who place the add
                                      He ask me to deposit 500/- and again for postal service 3150/- again somebody called to me and said I am from Indian army transport service for clearance he ask me to send 6350/-... the total amount of 10000/- i transferred...again he asked me transfer 7550/- for clearance in army courier ...after ..lot of conversation I thought it was fraud ...it is happen 26 feb 2020 today itself he still responding my calls.. please help me to ragard this.
                                      His number(Shyam kumar)
                                      [protected]
                                      Apr 4, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 29, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX!
                                      Helpful
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