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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2855
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OLX India reviews & complaints page 113

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B
Bhanuprakash777
Feb 25, 2020
Resolved
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Resolved

Address: Namma Bengaluru, 560072

Hello team,

I visited olx site in this morning to purchase a maruthi omni van, i found one with 80000 rupees 2011 model, i filled my details and got contact details of the seller by name krishna kumar. I contacted him, he told he works in cisf (Central armed reserve force) and he work in kempegowda international airport, he also sent his fake i'd which i have attached.
He sent pics of van & rc copy, he told he is getting transferred so he wants to sell his van.
He told me to send id proof to get entry pass into the airport as it will be restricted area. I told i want check van in personally visit. He called me then then the final cost was fixed for 55, 000 after that they told the car will come from military vehicle because he is an army person and he sent some id proof and address then he told to pay as advance as 3100. When i did google pay it was mentioning name some muslim name as nisar ahmad (Mob no: +91 [protected]). I was getting calls from different numbers it was showing all assam numbers in my true caller.
We were on the way to airport, he called and told me to spend my current location and told me his driver will get car to this location only and told us to wait.in the bill he had mentioned as gps cost 11999 rupees. Then someone called he is manager and he told to transfer 11999/- so that vehicle gps tracking go ended.
We told i will not pay until vehicle is in front o[censored]s. He told they will refunded if we don't like vehicle. But till now is there no vehicle was arrived and like this i got fraud by this please suggest me what to do next and people please don't transfer amount its completely fraud.
Mar 28, 2020
Complaint marked as Resolved 
Verified Support
Feb 26, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    A
    aditi_h
    from Pune, Maharashtra
    Feb 25, 2020
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    We saw an ad on olx which was selling second hand car. This ad was from a to z auction house, chembur.
    We trusted olx which must have vetified their seller and visited the site, checked the car physically and paid a tokem amount of 1 lakh by (75k) online transfer and 25k by cash. After chasing them for a few weeks, they asked for more money and only they can proceed with the legals to get the car on our name.
    We further transfered 70k on the name of a to z enterprises again. Its been more than 2 months, we have not recieved any car related papers nor any money back from them even after confirming cancelation from our side.
    We have been visiting their office almost every other week and they send us back by giving false hopes.

    Olx india, we trusted your site and paid money to them but this is a case of forgery clearly from you and that a to z auction house
    Mar 2, 2020
    Complaint marked as Resolved 
    Verified Support
    Feb 26, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    Feb 27, 2020
    Updated by aditi_h
    I am getting a call from karthik saying he is from consumer forum.he is asking me to give transaction proofs for my above complaints. On asking him for a proof that he is from consumer forum or not, he is misbehaving with me

    Feb 27, 2020
    Updated by aditi_h
    He messaged me in the inbox of consumer forum.

    Feb 27, 2020
    Updated by aditi_h
    @olx india customer support ...please could you help me correctly with email addres i need to give you details on as i can see it as protected. I am not going to add my details in the comments as i have seen fraud calls already coming to me for the same
    Verified Support
    Feb 29, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
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      girirajgupta
      from Gandhinagar, Gujarat
      Feb 25, 2020
      Resolved
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      Resolved

      Address: 1078 Swastik Society, Sector 27, Gandhinagar, Gujarat, 382028

      This is giriraj gupta mobile no. [protected] post an ad for sale of old godrej make refrigerator on 21.02.2020 at 9:30 am from gandhinagar gujarat pin code no. 382028. Around 10:00 am i received a call from mobile no. [protected] (Rudra panchal as per true caller name) after negotiation he agreed to buy at rs.4500/- and asked me for transfer of money through google pay. Initially he sent me a qr code for rs.5 to process to receive amount, i had processed as per his advise and seen that amount debited in my account. Immediately i informed him the same and he told me that after debit transaction a credit transaction of rs. 10 is there in account. By verifying i confirmed that net amount rs.5 received in my account (Sbi savinng account no. [protected]). Now he sent me another qr code of rs.4500 which i scan and processed in the similar way and amount debited in my account he told me that after debiting i will receive amount as earlier.in second time when i received qr code he advised me that his amount is blocked and after processing only i will get amount and in this way two time rs.4500 debited in my account at 10:15 am and at 10:18 am. On 21.02.2020.
      Meanwhile i understood that something is wrong and i have not further scanned qr code received from him for rs.9000 and rs.499. Qr codes received for payment are attached here for your ready reference.
      I have observed no. Fraud calls received when i post ad for sale of any item. There is no security measure to safe us for such frauds. I have provided all the information through mail also but no positive response and also filed complain to get the money back - it is totally harassment and unwanted issues please help to get the money back
      Sep 9, 2020
      Complaint marked as Resolved 
      no action, no support for on line transaction and such frauds
      Verified Support
      Feb 25, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
      Feb 26, 2020
      Updated by girirajgupta
      already filed complain online on cyber crime portal on 21.02.2020 and acknowledgement no. [protected] request to you help me to get the money back in my account on top most priority and also ensure such thing will not repeat with any one in future.
      Sep 09, 2020
      Updated by girirajgupta
      till date no action, no one supporting in this case to me
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        J
        Javaid Wanii
        Feb 25, 2020
        Resolved
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        Resolved

        Address: Jalandhar, 144008

        I saw a car with his contact no.in olx. It is the contact no. Of rakesh kumar. He cheated me that he is an indian army and the alto k10 bearing no. Pb05ad 4098 which belongs to him is selling. We discussed about the price at 90000. On the same day, he asked me to pay rs 4150 for home delivery charges, id-proof documents. So l paid. Then he send me the card and i think it was true. I asks if he is a fraud person. He said, how should i do that kind of behaviour that's not good for anyone. Ok then next morning a guy called in name of army delivery postman he asks me to pay rs 11999 for gps and i'll get you car by this morning at 10:30a. M.
        After that both start convensing me to do payment. When i told that i can't pay anything more from now, rakesh kumar start pressurizing me and told me i'll put a case on you.
        Please find deatils of fraud gays as specified in provided docs:
        Request for immediate action to be taken in this regard as there are many others who have faced the same/similar problem and loss of money.
        Please take necessary action against them and please return back my money. I have their call recordings too.
        Name of the fraudster:rakesh kumar
        Mobile no:[protected]/[protected]
        This no is still active
        Mar 30, 2020
        Complaint marked as Resolved 
        Verified Support
        Feb 25, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          R
          ramavath srikanth
          Feb 24, 2020
          Resolved
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          Resolved

          Address: RACHANAKONDA, LB NAGAR, HYDERABAD, Hyderabad, Andhra Pradesh
          Website: olx

          I am from kurnool, andhara pradesh, india. I am choosed a second hand scooty. Address in ad aruna nagar ad id [protected]. We are cheated me mobile calls and whatsapp messages. We are told a india army officer my post is transfer another so i am selling this scooty. We are sent me all duplicate id proofs and rc. Finally i am cheatd 45000/- in olx app duplicate id proofs. Please seggest me and help me. I am a student. I am think a cheap cost of bike but cheated bigg amount.
          Mar 28, 2020
          Complaint marked as Resolved 
          Verified Support
          Feb 25, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
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            A
            Arfanul Haque
            Feb 24, 2020
            Resolved
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            Resolved

            Address: 492001

            Through an add on your platform i saw a car to buy. When called, he told that he is in nagpur as he has been transferredâ  in nagpur airportâ  from. Raipur. He called me and i went on 22nd of february. After reaching there, he whatsapped me a google pay number and told me to transfer rs.3020/- in the name. Of gate pass for vehicle. When i refused to transfer and told him to meet first. He refused to meet and startedâ â  abusing me.â  it shows that these # are using such a transparentâ  platform toâ  make moneyâ  illegally.â 
            I am sending the snapshot of the add along with my conversation with him through whatsapp.
            I, therefore, request you. To. Take. Severe action against these fraudulent.
            Regards
            M. A. Haqueraipur[protected]
            Mar 26, 2020
            Complaint marked as Resolved 
            Verified Support
            Feb 24, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
            Hi,
            I saw a advertisement in the olx for iphone x . He asked me to pay amount of 2000 and i paid 1500 through Google play.After that i found it is fraud advertisement and he is cheating the people. So plz some action on this person.I have all the documents what he sent to me and also Google pay send receipt
            Krishnavardhan's reply, Feb 20, 2020
            I want my money back and do some action on OLX regarding these type of fraud advertisement . They even not care about the who is posting the minimum security and guarantee of the advertisements. there are more peoples who will suffer these type of issues and still it is present in the olx. There is no use of taking the action after lost the money
            Krishnavardhan's reply, Feb 20, 2020
            I also submitted my company proofs. He said he will send the device through courier to the given address address.
            Krishnavardhan's reply, Feb 20, 2020
            This the proofs what I have given
            OLX India Customer Care's response, Feb 26, 2020
            Verified Support
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

            Awaiting reply from you!
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              D
              deep_949
              Feb 24, 2020
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014

              Olx are so unprofessional they have banned my multiple account for no reason (As i have remember i have share only my alternate number with buyers for not sharing my personal number to avoid unnecessary traffic) why they advertise so heavily if they do not want people to sell on their site i just posted some house old items and aquarium stuff to sell and there is no any kindly of miss use from my end.
              Below is mu email for further communication.
              [protected]@rediffmail.com
              Mar 27, 2020
              Complaint marked as Resolved 
              Verified Support
              Feb 24, 2020
              OLX India Customer Care's response
              Dear OLX User,

              We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

              Thanks,
              Team OLX
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                H
                Harsh Akhiyania
                Feb 24, 2020
                Resolved
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                Resolved

                Address: Paldi, Ahmedabad, Gujarat, 380007
                Website: Olx

                Yesterday i installed olx app and i show one profile iphone x in just 18000 /- so i msg this person. And after he ask me for mobile number. After he ask me 1000 rs advance pay and i send 1000 rs paytm. After he ask me send me 2000 rs for courier charge and army safety for all courier packing. Then i send 2000 rs paytm. And today morning this men call me courier received our ahmedabad office so send me 5000 rs more. This time i denide for send money because i know this men is fraud. I watch all videos army men olx fraud. And this army gang fraud with lots of indian. And most important topic i watch one fraud call recording in youtube same this person talk with me.
                Fraud amout - 3000 rs, i request you indian government and consumer complain team plaese do action. Thank you
                Mar 26, 2020
                Complaint marked as Resolved 
                Verified Support
                Feb 24, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the suspect.
                - Chat/message history with the suspect.
                - Contact number/email address of the suspect.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  V
                  Feb 24, 2020
                  Resolved
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                  Resolved

                  This person with cell [protected] is a fraud and cheated me through olx as a buyer. He took rs. 10000 from my account via upi transfer. Later he copied my what's app profile pic and updated it as his on above mentioned number. I am attaching here my upi transfer screenshot details. Please help me to catch this person and helps other from such frauds.
                  Apr 5, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 24, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
                  I tried selling few things on olx, transaction was made through google pay. I was given a QR code and asked to scan the QR code, after consecutive QR code scanning a total amount of 50000 was debited from my account.
                  Attaching the image of the person who did scam. He provided me this image.
                  OLX India Customer Care's response, Feb 24, 2020
                  Verified Support
                  Dear OLX User,

                  Greetings from Team OLX!

                  We completely understand your situation and apologize for the inconvenience caused.

                  Would request you to elaborate on your concern so that we can assist you accordingly.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                  We look forward to serve you better.
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                    T
                    TO乂IC Gaming
                    Feb 24, 2020
                    Resolved
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                    Resolved

                    iphone x fraud by indian army guy

                    Hello olx india for giving us a good deals and hello indian army you are the protection for our nation and but here there is no protection for the innocent people in many ways like fraud and today here the fake indian army guy has cheated me that he is selling his phone and delivery by the indian army courier service and scammed my money he first asked to pay the delivery charges so i payed 790rs then later he told me to pay 50% of amount...
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                    TO乂IC Gaming
                    Feb 23, 2020
                    Resolved
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                    Resolved

                    Hello indian army you are the protection for our nation and but here there is no protection for the innocent people in many ways like fraud and today here the fake indian army guy has cheated me that he is selling his phone and delivery by the indian army courier service and scammed my money he first asked to pay the delivery charges so i payed 790rs then later he told me to pay 50% of amount to receive the product so i payed 7000rs. The army guy number:[protected] scammer number:[protected] courier boy number:[protected]. Please help me it's my college money please refund me indian army. Thank you please help me i need my money back please sir.
                    Mar 26, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 24, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                    Addressing your concern is our priority and we will always give you the best possible service.

                    Thank you for contacting OLX!
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                      A
                      Abhishek Reddy Tamalampudi
                      Feb 23, 2020
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 530026

                      This person says he works in navy and he cannot meet in person and asks to pay the amount of 5000 first, so that he can send the items. However he doesn't send the item rather he would ask for full payment. He will try to convince you in all possible ways. I got out of the fraud as i saw a consumer complaint on this person in the similar manner. Kindly take care about these kind of frauds in olx and quikr, don't pay without even seeing the item or person.
                      Mar 27, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 24, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        K
                        khan usma
                        Feb 23, 2020
                        Resolved
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                        Resolved

                        Address: hapud, Banda, Uttar Pradesh, 210001

                        Sir maine aapke commerce site olx pe ek bike jiska no. Up37 k 0940 hai hamne payment bhi paid kiya but selleor ne hame bike delivered nahi karaya aur ab apna no bhi off kiye hai no hai [protected], jis coriour se mall delivered hona tha usne bhi hamse 37000 rs liye aur mall delivered bhi nahi kiya
                        Plz resolve my problem and returned my ballence or delivered my goods
                        Mar 26, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 24, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          Feb 23, 2020
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                          I have been duped by this ayaz ahmad (Mob:[protected] / [protected]) for rs 5000 this morning as i gave an ad in olx for a sofa set this man agreed to pay without haggling and told me he's paying via upi now my bank has limited payment upto 5000 but instead of paying 5000 got deducted from my account. I want to file a complaint for this please look in to the matter as soon as possible. I am attaching the id he gave in this regard to gain confidence.
                          Apr 2, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 24, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!
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                            piaagarwal
                            Feb 22, 2020
                            Resolved
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                            Address: Hyderabad, Telangana, 500089

                            I have a call recording of two persons who called and are frauds and called as a army officer vikas patel and saying that he is sending money from army machine so i need to scan that bar code. His real name is shakil khan and in his recording he said he had fraud to more than 100 people. I am attaching the call recording every one please listen to it and be aware of these fake call and requesting our police department to take the necessary action.
                            His number is [protected] and [protected]
                            Mar 26, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 24, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
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                              S
                              Sourish bhadra
                              Feb 22, 2020
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                              Address: Barajaguli,dighapara west beng, Jaguli ,kalibazar,dighapara ne, 741221

                              Dear olx,
                              This incident happened with me just today i was using olx i own a samsung galaxy note 10 which is barely 1 month old black colour so i was searching for note 10 or note 10 plus with different colour i saw this ad he gave me his whatsapp number then i spoke to him he sent me some photos of his phone atlast he was telling me he would send his phone by parcel and i have to parcel my phone to him then he said it's an army courier so i doubted as army couriers are cheaper than other but he said it will cost 1500 so i have to paytm him the amount later on he send me the number and his ifsc code i had a doubt as he said he is from maharashtra cannt and the bill he sent me was showing telengana some name of south people but i saw some complaints and fraud like this in consumercomplains.in showing a name srikant and after that i asked for his id then i was just shocked he sent me the id of srikant i got very much tempted and abused him i am uploading pictures too and giving his number
                              +[protected] be aware of these frauds my name is sourish bhadra my instagram i'd is @sourish_bhadra if anyone needs any details kindly contact
                              Mar 26, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 24, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                              Addressing your concern is our priority and we will always give you the best possible service.

                              Thank you for contacting OLX!
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                                R
                                rajtiwari121
                                Feb 22, 2020
                                Resolved
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                                Address: I-135 WORLD BANK BARRA, KANPUR, 208027

                                :[protected]
                                :-calling no-[protected] / whatsapp no-[protected]
                                :-actually i want to sale my "home theatre". After posting ad i got a call from brijesh singh[protected] for the "home theatre" which i want to sale he is interested in payment and then he asked for the transaction process that which app you use for transaction. I said "phone pay" for the payment. He send me qr code for the transaction and asked me to check the balance which he paid me for the "home theatre". After scanning the qr code my account debited wiith 3200 rs. Now please tell me how i get my money back.
                                Regards,
                                Rahul kumar tiwari.
                                Ph no - [protected]
                                Apr 2, 2020
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 24, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thank you for contacting OLX!
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                                  Bhanuprakash158
                                  Feb 20, 2020
                                  Resolved
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                                  Address: 560072

                                  Hello team,

                                  I visited olx site in this morning to purchase a maruthi omni van, i found one with 80000 rupees 2011 model, i filled my details and got contact details of the seller by name krishna kumar. I contacted him, he told he works in cisf (Central armed reserve force) and he work in kempegowda international airport, he also sent his fake i'd which i have attached.
                                  He sent pics of van & rc copy, he told he is getting transferred so he wants to sell his van.
                                  He told me to send id proof to get entry pass into the airport as it will be restricted area. I told i want check van in personally visit. He called me then then the final cost was fixed for 55, 000 after that they told the car will come from military vehicle because he is an army person and he sent some id proof and address then he told to pay as advance as 3100. When i did google pay it was mentioning name some muslim name as nisar ahmad (Mob no: +91 [protected]). I was getting calls from different numbers it was showing all assam numbers in my true caller.
                                  We were on the way to airport, he called and told me to spend my current location and told me his driver will get car to this location only and told us to wait.in the bill he had mentioned as gps cost 11999 rupees. Then someone called he is manager and he told to transfer 11999/- so that vehicle gps tracking go ended.
                                  We told i will not pay until vehicle is in front o[censored]s. He told they will refunded if we don't like vehicle. But till now is there no vehicle was arrived and like this i got fraud by this please suggest me what to do next and people please don't transfer amount its completely fraud.
                                  Mar 24, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 20, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
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                                    S
                                    saink
                                    from Numaligarh, Assam
                                    Feb 19, 2020
                                    Resolved
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                                    I was eager to buy a product (Bike) from olx thus contacted sudip kumar ghosh. The contact was done on 15th feb 2020. After finalization of the deal with him to buy the royal enfield (Redditch red) paid a sum total of rs 107000 on[protected]. Later in evening i recieved from olx that the user is suspicious. Please look into it as i want a refund of the amount. Olx should provide proper verified customer. Also to mention that to initiate purchase the olx chat box was used.
                                    Mar 22, 2020
                                    Complaint marked as Resolved 
                                    Feb 19, 2020
                                    Updated by saink
                                    The seller named Mr. Sudip Kumar Ghosh and the delivery guy as framed named Mr. Ravi Kumar both indetified themselves as Army personnal and also provided PayTM accounts for transfer.
                                    Verified Support
                                    Feb 20, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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                                      BhartiBansal
                                      Feb 19, 2020
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                                      Address: Pune, Maharashtra, 411014

                                      My name bharti bansal, i posted one add for cooler on behalf of my friend on her olx account. We wanted to sell cooler with price 3500. Olx fraud person called for buying the cooler. He agreed to buy at price 3200 and without verified cooler the ask to pay first. He said "i am a army merchant person and i can gave u money only through qr merchant id". So he demanded for g-pay no. And send qr code to scan first. Then i will put otp from my side and then i will put otp from my side after i put otp from my side he said timeout and session failed. This repeated for 3 times

                                      1.) first transaction i lost 3200
                                      2.) second transaction i lost 4999
                                      3.) third transaction i lost 11, 699

                                      Fraud name : vinay kamal mangwani (As per truecaller details)
                                      Fraud contact no. :[protected]

                                      Please take appropriate actions
                                      Mar 22, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 19, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX!
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