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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
1858
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OLX India reviews & complaints page 116

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A
Apoorvatn
Jan 11, 2020
Resolved
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Resolved

Address: Bangalore, Karnataka

11-01-20
A girl named kushi had told to pay 3000 rs for deposit and she told me that saturday would be salary date. She had given me 50 pages of sheets to write and i completed the work and submitted her back. She told saturday you ll get your salary but when saturday came i didn't receive my money. She didn't receive my calls and she didn't reply to my msgs. Again after two days she msged me she told your payment ll become tomorrow and again i believed her and waited but i didn't receive payment again. She didn't pick my calls and didn't reply to my msgs. So i told i'll not work near you refund me my money she told you have to wait for three days and three days are over i haven't got my money back. She has cheated me.
Feb 18, 2020
Complaint marked as Resolved 
Verified Support
Jan 14, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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    M
    max2017
    Jan 11, 2020
    Resolved
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    Resolved

    indian army aircraftman fraud on furniture deal - name - katreddy syamkumar

    Address: VISAKHAPATNAM, Visakhapatnam, Andhra Pradesh, 530021

    In olx user the name called as katreddy syam kumar working as indian army aircraftman confirmed that 20, 000 deal for the furniture. He told that he is working in indian army not possible to meet and not allow other people in army premises. He ask me to pay 5, 000 advance and through phonepe and balance can be pay after receiving the goods this is initial deal, but next day he ask me to pay 11, 550 for indian army sleeping charges to deliver...
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    S
    sid71842
    Jan 11, 2020
    Resolved
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    Resolved

    I am using olx since last 3 years, but my account was recently been suspended for no reason by olx. When i opened new account using another email id, they suspend it again multiple times without any reason. Please let me use at least one account so i can use your service to buy used items from other users & if you dont want old users just close your website
    Feb 18, 2020
    Complaint marked as Resolved 
    Verified Support
    Jan 12, 2020
    OLX India Customer Care's response
    Dear OLX User,

    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

    Thanks,
    Team OLX
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      R
      Rohit coudhary
      Jan 9, 2020
      Resolved
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      Resolved

      Address: MVM church nangl road h.p

      Mene parle g ki ad dekhi to unko mene job ke liye apni gmail or num diya or phir unhone meko call karne koo bolaa orr phir mene call kii to unho nee mujhse detail mangi or mene sari detail di phir unhone mera ek enterview liya phone pe hi orr phir inter view me parle g ke related hii question kiye or mujhe bola aap selected ho or aapko ekk store keeper ki job dii or phir unhone kha ki aapko 2100 security pay krni padegi or phir uske baad aapka bank me khata khulbaya jayega jisme 5000apka or 5000 company ka rahega orr jab aapka khata khul jayega to aap 5000 niklba skte hee to mene kha okk bo bhi kiya phir unhone kha ki aapki job store keepar ki hee to aapko company ki tarf se leptop or iped milega jiski security aapko pay krni padegi 11000 bo bhi pay kiya phir uske baad curier baala aade raste. Me aata hee orr bolta he kii mee tabhi aauga jbb aap 2800 ka curuer charge pay krte ho par aaj tkk bo nhii aayaa
      Jan 9, 2020
      Complaint marked as Resolved 
      [1/8, 2:57 PM] 072368 96943 [1/8, 2:57 PM] 099900 34204 [1/8, 2:59 PM 083758 07612 [1/8, 3:00 PM 095060 68773 Number s unkee
      Verified Support
      Jan 10, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the suspect.
      - Chat/message history with the suspect.
      - Contact number/email address of the suspect.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
      Jan 16, 2020
      Updated by Rohit coudhary
      [protected] my olx registered num

      Jan 16, 2020
      Updated by Rohit coudhary
      Transation ki pic

      Jan 16, 2020
      Updated by Rohit coudhary
      Merra appointment leter or security forleptop and teb

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        G
        Gaurav Bhaduka
        Jan 8, 2020
        Resolved
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        Resolved

        Address: Jaipur, Rajasthan, 302017

        I have visited OLX site in this morning to purchase a car in that airline services named was added some photos of car and prized sell for Rs.1, 50, 000 and then I contacted him he called me then then the final cost was fixed for 1, 50, 000 after that they told the car will come from airline transport vehicle because I am army person and he sent some ID proof and address then he told to pay as advance as 3150 and next order I paid till 15999 and 19999 which In that 39, 150 will be refunded after Meikle reaching you like that all the process was done but till now is there no vehicle was arrived and like this I got fraud by this please suggest me what to do next. His contact number [protected]
        Feb 11, 2020
        Complaint marked as Resolved 
        Verified Support
        Jan 10, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          S
          Seshadri Nagarajulu
          Jan 7, 2020
          Resolved
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          Resolved

          One of my account was blocked. No warnings nothing. Till date i don't have an idea why was it banned. I continued with my other phone number. Even that's blocked when i referred the first phone number. Insane. Why will i use this app? I am a buyer looking for some products. Hope this is not a military site, where secrecy is o[censored]tmost importance
          Lol.
          Feb 8, 2020
          Complaint marked as Resolved 
          Verified Support
          Jan 08, 2020
          OLX India Customer Care's response
          Dear OLX User,

          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

          Thanks,
          Team OLX
          My id is banned, plzz my id unbanned
          id:[protected]@gmail.com
          [protected]
          my prasonl 2 id plzz unbanned my id
          OLX India Customer Care's response, Jan 10, 2020
          Verified Support
          Dear OLX User,

          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

          Thanks,
          Team OLX
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            P
            Pratik Kapatkar
            Jan 7, 2020
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            fraud by the olx user named shrikant ubale

            Address: Pune, Maharashtra, 411038

            I became a victim on 4 Jan 2020 by a olx user named thomas. I was selling office chairs for 30000 and he saw my phone no from olx and called me . We had done the deal for 20000. Then he told ne that have you ever used a swipe machin payment method. As i was not aware about it so i said no and he contacted me on whatsapp and sent a QR code with 1 rupee.. he told me to scan the qr in your phone pe and you will get 1 rupee... It is just for...
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            G
            Guru Arya
            Jan 7, 2020
            Resolved
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            Resolved

            I saw a iphone se on olx, it was priced about 6000.I called Him and he told he will give it for 4000. He sent photos of phone. I got doubt on him. He told he is from Indian army and he had profile of Indian army man.when I said I believe you, he told send me parcel amount, I will send phone..after checking phone send money.i told my friend to send him 200 rupees.Then he sent some photos of Indian army parcel department(I don’t know whether it is or not) and he told me to pay 1800.when I asked why should I pay now he told 50% I have to pay.So he told some how manage to pay 1000 rupees.i asked my friend to pay 1000 rupees. He told it will reach by 6 pm. Then one of my friend told and sent this link. So I started to google I got same photos of army man with same name in
            YouTube also.So I got to know he is a fraud.His actual name is Mohan Kumar.
            This is his number[protected]. Please do something sir.I want my money back.his google pay number is [protected]
            Feb 8, 2020
            Complaint marked as Resolved 
            Verified Support
            Jan 08, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
            Make fraud by using different militant peoples name & identity and also use name of Airport authority of India. I send contact no. and advertisement no. and photos attached in this complaint box.
            Contact no.- [protected], [protected]
            Profile link - https://www.olx.in/profile/[protected]
            OLX India Customer Care's response, Jan 10, 2020
            Verified Support
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
            My olx account has been suspended without any reason...
            I'm searching a mobile phone on olx and than I'm trying to contact to seller but after some time I checked my account and I saw I has been suspended so now how can I recover it... please help me
            OLX India Customer Care's response, Jan 10, 2020
            Verified Support
            Dear OLX User,

            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

            Thanks,
            Team OLX
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              G
              Game Starts Now
              from Mumbai, Maharashtra
              Jan 7, 2020
              Resolved
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              Resolved

              Address: Banga Road, near ICICI atm, Kapurthala, Punjab, 144411

              He is fraud, he told that he is sending parcel pay the money,
              Now after I paid 17, 775 Rs which is more than amount of mobile, He refused to send and now not picking up phone..
              I saw already one complaint on this site about him. I paid money through paytm. And done multiplt transactions on different numbers.
              Took my money please help me to get back

              Police do something please
              Feb 7, 2020
              Complaint marked as Resolved 
              Verified Support
              Jan 07, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
              This guy has used the abusive language during in reply to my offered price.
              OLX India Customer Care's response, Jan 10, 2020
              Verified Support
              Dear OLX User,

              We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

              Thanks,
              Team OLX
              My 2 id banned
              plzzz my 2 id unbanned
              1:- [protected]@gmail.com
              2:-[protected]
              my prasonl id is unbanned
              plzz plzz plzzz plzzzz
              OLX India Customer Care's response, Jan 10, 2020
              Verified Support
              Dear OLX User,

              We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

              Thanks,
              Team OLX
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                B
                birubiru
                Jan 6, 2020
                Resolved
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                Resolved

                Olx has suspended my olx account which i had created with a mobile number.
                There is no any proper reason of suspending me.
                I do not think that i had violated their terms and conditions.

                They have banned my mobile number.

                I contacted the customer care number but the person did not tell me the exact reason of banning my number.

                Kindly resolve this issue.
                Feb 24, 2020
                Complaint marked as Resolved 
                Verified Support
                Jan 07, 2020
                OLX India Customer Care's response
                Dear OLX User,

                We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                Thanks,
                Team OLX
                Purchased a second hand ac, from bestway appliance co. Fraudulent company, cheated like anything. Worst experience. Need replacement
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                  M
                  Mauyresh MD
                  Jan 6, 2020
                  Resolved
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                  Resolved

                  Address: Delhi, Pune, Maharashtra

                  I was order i phone x mobile from express marketing but they deliver me duplicate other mobile and i paid the amount before getting product. They were said that if the product is duplicate or any ther issue during delivery they will refund the amount in 24 hrs but now they are not refunding amount. There employee also talk with me in bad words and said that he dont refund. So please take action on them and requst you to help me for refunding. Please.
                  Jan 6, 2020
                  Complaint marked as Resolved 
                  The employee of the company call me.I have their num also.That is9319624506. And7303452725 is the number on the delivery box.
                  Verified Support
                  Jan 07, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
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                    S
                    Salah Al din
                    Jan 3, 2020
                    Resolved
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                    Resolved

                    Address: Sundar Kamla Nagar Kings Circle Sion, 119, Mumbai City, Maharashtra, 400019

                    This guy contacted me saying he was intrested buying guitar from me and he told me to give paytm or google transfer but i did not had any account so i gave my friends number and told him u might receive payment in ur ac so he trap my friend by saying send me some money first then i will send double the money back hence we lost 5200rs and [protected] this is his number
                    Feb 9, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 06, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                    Addressing your concern is our priority and we will always give you the best possible service.

                    Thank you for contacting OLX!
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                      H
                      Harish Wade
                      Jan 3, 2020
                      Resolved
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                      Resolved

                      Address: Wadgoasheri pune, Pune, Maharashtra, 411014

                      He was cheated me in olx. I want this freeze so i will pay 3000 by swiping machine.. And he told me the swiping machine send u one scanner.. Plz scan and my amount will create ur account..
                      I will scan scanner.. And suddenly deducted my account 11000.. This customer whatsup dp is india army.. So i trusted him but.. He cheated me.
                      This customer unverified i'd in olx and he cheated other customers..
                      Feb 6, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 06, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Greetings from Team OLX!

                      We would be more than happy to help you.

                      Would request you to elaborate on your concern so that we can assist you accordingly.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
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                        B
                        Barave
                        Jan 2, 2020
                        Resolved
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                        Resolved

                        I posted an ad for sell of steel cupboard. I received a call from so called Rahul (Mob No [protected]) I insisted for cash payment. In spite of this he asked me to accept payment through UPI Paytm and instantly sent a QR code on WhatsApp asking me to scan it to receive payment. I refused to do so. He was insisting that he had sent Rs 2000 and said that press the pay button. He further said that if I do not do so he would lodge a complaint with police. I have told him not to phone or send any message on my no. I have posted similar message on OLX and also on his WhatsApp. It appears that this so called Rahul is suspicious buyer. This incident is brought to your notice for necessary action.
                        Feb 3, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 03, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
                        Furad give money for nam this indian army bhoot bade furad hai indian army ka nam leke karte hai
                        OLX India Customer Care's response, Jan 6, 2020
                        Verified Support
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                        Awaiting reply from you!
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                          K
                          Knowledge Stands you
                          Jan 2, 2020
                          Resolved
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                          Resolved

                          Address: Nangloi, New Delhi, Delhi, 110005

                          My account has been banned without any reason I was login or registered with my no. Plz remove banned
                          My email already banned they I try with my no. Now my no. Also banned after I was try with my moms no. After some time it also banned without any reason and after I try with my brother email they banned me why without reason it’s happed
                          I want to ask u if someone report about u coz iam not ready for selling my product it’s mean u can banned me
                          Feb 3, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 03, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                          Thanks,
                          Team OLX
                          Suddenly account suspended, right after striking a typed agreement with a buyer
                          OLX India Customer Care's response, Jan 6, 2020
                          Verified Support
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

                          Thanks,
                          Team OLX
                          One of your employee is involved in animal cruelty and actively involved in relocating sterilized dogs which is illegal as per supreme court law..I want to make a written complain to your MD so need proper contact details ...I have all the relevant proofs of his deed.he is working in olxcashmycar
                          Urmimala Das
                          [protected]
                          OLX India Customer Care's response, Jan 6, 2020
                          Verified Support
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

                          Thanks,
                          Team OLX
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                            N
                            neelvora
                            from Bengaluru, Karnataka
                            Jan 2, 2020
                            Resolved
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                            Resolved

                            Address: 560003

                            OLX has suddenly banned my account without any reason. My email is [protected]@gmail.com.

                            When I called them, all they told me is that I must have violated their posting guidelines but no specific reason. I really dont think I have violated any policies since Ad was posted few days ago.

                            When I tried searching forums, it seems lot o[censored]sers are facing similar issues where their account is getting suspended/banned without any reason

                            Pretty sorry state of how they handle customer. Best part is that customer support team wants a feedback on how they managed the query :)
                            Feb 3, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 03, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                            Thanks,
                            Team OLX
                            I have booked oneplus 7pro mobile. But you have delivered wrong product (i phone mobile). Even bill also mention oneplus 7pro mobile. I have called so many times but not responding. Its too delay to settlement.

                            Kindly take necessary action
                            OLX India Customer Care's response, Jan 6, 2020
                            Verified Support
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                            Awaiting reply from you!
                            Once again, feeling aggrieved of my complaint, they banned my new account, although I have not violated any rule and I was maintaining only one / single account.
                            [protected] is my no on which i have made account.
                            OLX India Customer Care's response, Jan 6, 2020
                            Verified Support
                            Dear OLX User,

                            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

                            Thanks,
                            Team OLX
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                              Rp singh dhata
                              Jan 2, 2020
                              Resolved
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                              Resolved

                              Address: Village Shihari Post Baraipur Fatehpur Uttar Pradesh, Barabanki, Uttar Pradesh, 212656

                              Dear Sir/Mam,

                              I would like to inform you that yesterday i.e. 01/01/2020 I want to purchase a vehicle which is car in OLX website and I was transferred 1.2 Lac through Paytm and Bhim Appp and next day I felt that this gay is fraud and I well known that I'm getting trapped. Now what should I do for recover my amount. Please help me. All image are attached for your reference.

                              Regards
                              Rudra Pratap singh
                              [protected]
                              Feb 3, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 03, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                sumitra2405
                                Jan 1, 2020
                                Resolved
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                                Resolved

                                Website: Olx

                                A fellow named Sanjay Singh approached me for the add i had posted. He sent me barcode scanner of paytm and askd me to scan saying I will get the amount in my account. I being unaware of all these I accepted the offer, which resulted in 23k debited from my account. I Feel OLX is not at all a safe platform. We the consumers are being used by such frauds. Also, he had sent me the snap of his adhaar card, pan card and canteen card saying he is from CISF.

                                Team, please take action on such people.
                                Feb 12, 2020
                                Complaint marked as Resolved 
                                Jan 01, 2020
                                Updated by sumitra2405
                                Phone number which he gave is [protected] claiming he is from CISF
                                Verified Support
                                Jan 03, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greetings from Team OLX!

                                We would be more than happy to help you.

                                Would request you to elaborate on your concern so that we can assist you accordingly.

                                It would be great if you could share the contact details of the person that you are referring to.

                                In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serve you better.
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                                  Asha Shitole
                                  Jan 1, 2020
                                  Resolved
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                                  Resolved

                                  Address: Flat No:403, Trimurti Apt , Wakad, Pune, 411057

                                  Hi Team,

                                  I have placed order for Nikon DSLR Camera mentioned AD ID [protected]
                                  and the seller had asked for Rs 1000/- initially for advance booking and I had transferred money to his shared account details.
                                  Then the seller send me the Blue dart courier receipt and once I was confirmed that he has dispatched my courier then only I transferred amount of Rs 25500/-
                                  and now again he is asking money for insurance of product and when I inquired why this is required then he started abusing me and he told me he is not going to deliver any of the goods that I have booked and he also told that no one can do nothing of him if I complain regarding him
                                  Feb 3, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 03, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing the concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!
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                                    Sreedevi666
                                    Jan 1, 2020
                                    Resolved
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                                    Resolved

                                    Sir/ Madam,

                                    On 31/12/2019, Tuesday I had applied for an job at Olx.

                                    So A women had called me and asked me to update a form regarding our details and then for this they would charges for Rs.10/- and as I proceed for the payment, after the completion of the form they deducted Rs.1900/- from my account.

                                    Then I just gave a call back and asked her about this, she said bcoz of some techinichal issues its happend like that so we will refund the money back, for that she asked me some other card details including CVV number.

                                    Later I got a call from bank and those people informed me that my debit card has been hacked by hackers. And then I have done Futher move and I just contacted with the branch and blocked the card.

                                    Phone number and link details of that people has been mentioned here below:

                                    Mob: [protected]
                                    Name : Riya sharma (She introduced her name as Riya Sharma. I do not no its fake or correct)
                                    Web site link : http://shineperfectjob.com/ ( online application and payment link)

                                    So this is my request to just make sure that such things doesn't happen to any other person in future.

                                    Thanks & Regards
                                    Sreedevi
                                    Feb 4, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 03, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greetings from Team OLX!

                                    We would be more than happy to help you.

                                    Would request you to elaborate on your concern so that we can assist you accordingly.

                                    It would be great if you could share the contact details of the person that you are referring to.

                                    In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    We look forward to serve you better.
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