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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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2856
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OLX India reviews & complaints page 116

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B
Feb 23, 2020
Resolved
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Resolved

I have been duped by this ayaz ahmad (Mob:[protected] / [protected]) for rs 5000 this morning as i gave an ad in olx for a sofa set this man agreed to pay without haggling and told me he's paying via upi now my bank has limited payment upto 5000 but instead of paying 5000 got deducted from my account. I want to file a complaint for this please look in to the matter as soon as possible. I am attaching the id he gave in this regard to gain confidence.
Apr 2, 2020
Complaint marked as Resolved 
Verified Support
Feb 24, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    P
    piaagarwal
    Feb 22, 2020
    Resolved
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    Resolved

    Address: Hyderabad, Telangana, 500089

    I have a call recording of two persons who called and are frauds and called as a army officer vikas patel and saying that he is sending money from army machine so i need to scan that bar code. His real name is shakil khan and in his recording he said he had fraud to more than 100 people. I am attaching the call recording every one please listen to it and be aware of these fake call and requesting our police department to take the necessary action.
    His number is [protected] and [protected]
    Mar 26, 2020
    Complaint marked as Resolved 
    Verified Support
    Feb 24, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
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      S
      Sourish bhadra
      Feb 22, 2020
      Resolved
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      Resolved

      Address: Barajaguli,dighapara west beng, Jaguli ,kalibazar,dighapara ne, 741221

      Dear olx,
      This incident happened with me just today i was using olx i own a samsung galaxy note 10 which is barely 1 month old black colour so i was searching for note 10 or note 10 plus with different colour i saw this ad he gave me his whatsapp number then i spoke to him he sent me some photos of his phone atlast he was telling me he would send his phone by parcel and i have to parcel my phone to him then he said it's an army courier so i doubted as army couriers are cheaper than other but he said it will cost 1500 so i have to paytm him the amount later on he send me the number and his ifsc code i had a doubt as he said he is from maharashtra cannt and the bill he sent me was showing telengana some name of south people but i saw some complaints and fraud like this in consumercomplains.in showing a name srikant and after that i asked for his id then i was just shocked he sent me the id of srikant i got very much tempted and abused him i am uploading pictures too and giving his number
      +[protected] be aware of these frauds my name is sourish bhadra my instagram i'd is @sourish_bhadra if anyone needs any details kindly contact
      Mar 26, 2020
      Complaint marked as Resolved 
      Verified Support
      Feb 24, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
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        R
        rajtiwari121
        Feb 22, 2020
        Resolved
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        Resolved

        Address: I-135 WORLD BANK BARRA, KANPUR, 208027

        :[protected]
        :-calling no-[protected] / whatsapp no-[protected]
        :-actually i want to sale my "home theatre". After posting ad i got a call from brijesh singh[protected] for the "home theatre" which i want to sale he is interested in payment and then he asked for the transaction process that which app you use for transaction. I said "phone pay" for the payment. He send me qr code for the transaction and asked me to check the balance which he paid me for the "home theatre". After scanning the qr code my account debited wiith 3200 rs. Now please tell me how i get my money back.
        Regards,
        Rahul kumar tiwari.
        Ph no - [protected]
        Apr 2, 2020
        Complaint marked as Resolved 
        Verified Support
        Feb 24, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          B
          Bhanuprakash158
          Feb 20, 2020
          Resolved
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          Resolved

          Address: 560072

          Hello team,

          I visited olx site in this morning to purchase a maruthi omni van, i found one with 80000 rupees 2011 model, i filled my details and got contact details of the seller by name krishna kumar. I contacted him, he told he works in cisf (Central armed reserve force) and he work in kempegowda international airport, he also sent his fake i'd which i have attached.
          He sent pics of van & rc copy, he told he is getting transferred so he wants to sell his van.
          He told me to send id proof to get entry pass into the airport as it will be restricted area. I told i want check van in personally visit. He called me then then the final cost was fixed for 55, 000 after that they told the car will come from military vehicle because he is an army person and he sent some id proof and address then he told to pay as advance as 3100. When i did google pay it was mentioning name some muslim name as nisar ahmad (Mob no: +91 [protected]). I was getting calls from different numbers it was showing all assam numbers in my true caller.
          We were on the way to airport, he called and told me to spend my current location and told me his driver will get car to this location only and told us to wait.in the bill he had mentioned as gps cost 11999 rupees. Then someone called he is manager and he told to transfer 11999/- so that vehicle gps tracking go ended.
          We told i will not pay until vehicle is in front o[censored]s. He told they will refunded if we don't like vehicle. But till now is there no vehicle was arrived and like this i got fraud by this please suggest me what to do next and people please don't transfer amount its completely fraud.
          Mar 24, 2020
          Complaint marked as Resolved 
          Verified Support
          Feb 20, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!
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            S
            saink
            from Numaligarh, Assam
            Feb 19, 2020
            Resolved
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            Resolved

            I was eager to buy a product (Bike) from olx thus contacted sudip kumar ghosh. The contact was done on 15th feb 2020. After finalization of the deal with him to buy the royal enfield (Redditch red) paid a sum total of rs 107000 on[protected]. Later in evening i recieved from olx that the user is suspicious. Please look into it as i want a refund of the amount. Olx should provide proper verified customer. Also to mention that to initiate purchase the olx chat box was used.
            Mar 22, 2020
            Complaint marked as Resolved 
            Feb 19, 2020
            Updated by saink
            The seller named Mr. Sudip Kumar Ghosh and the delivery guy as framed named Mr. Ravi Kumar both indetified themselves as Army personnal and also provided PayTM accounts for transfer.
            Verified Support
            Feb 20, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              B
              BhartiBansal
              Feb 19, 2020
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014

              My name bharti bansal, i posted one add for cooler on behalf of my friend on her olx account. We wanted to sell cooler with price 3500. Olx fraud person called for buying the cooler. He agreed to buy at price 3200 and without verified cooler the ask to pay first. He said "i am a army merchant person and i can gave u money only through qr merchant id". So he demanded for g-pay no. And send qr code to scan first. Then i will put otp from my side and then i will put otp from my side after i put otp from my side he said timeout and session failed. This repeated for 3 times

              1.) first transaction i lost 3200
              2.) second transaction i lost 4999
              3.) third transaction i lost 11, 699

              Fraud name : vinay kamal mangwani (As per truecaller details)
              Fraud contact no. :[protected]

              Please take appropriate actions
              Mar 22, 2020
              Complaint marked as Resolved 
              Verified Support
              Feb 19, 2020
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting OLX!
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                A
                Alkamitb
                Feb 19, 2020
                Resolved
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                Resolved

                Am anjali my ad regarding pet sale. On bhatiaanjli. I got forged, rs.45000.00 by olx india website customer +91-[protected]. He took my money from paytm qr insread of deposit he deducted.
                I lodged a complain in pratap nagar police station jaipur. He introduced hisself as an indian army officer. I am sending some ids which he has given. Kindly look into this matter. N help me or others. Thanks
                Mar 21, 2020
                Complaint marked as Resolved 
                Verified Support
                Feb 19, 2020
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
                Helpful
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                  A
                  Abhi@2018
                  Feb 18, 2020
                  Resolved
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                  Resolved

                  Address: Chandmari bakshipura, Bahraich, Uttar Pradesh, 271801

                  सर मेरा नाम अभिनव मिश्रा है मैं उत्तर प्रदेश के बहराइच जिले से बोल रहा हूं सर सर्वे दे ओ एल एक्स पर एक ऐड देखी जिसमें लिखा था कि महिंद्रा एंड महिंद्रा कंपनी में जॉब के लिए मैंने अप्लाई किया जॉब जॉब का वादा करके उन्होंने कहा था कि सारा पैसा सिक्योरिटी के लिए दे रहे हैं सर सिक्योरिटी के लिए सारा पैसा दिया मैंने ₹15000 इन लोगों को दिया भावना शर्मा नाम की लड़की ने मुझसे वादा किया था कि आप को जॉब मिल जाएगी ऑल इंडिया पर जॉब का फर्जीवाड़ा काफी समय से चल रहा है सर मैं परेशान हूं बताइए मैं क्या करूं सर मेरी आर्थिक स्थिति एकदम नहीं सही है कृपया करके मेरा ओएलएक्स कंपनी को बंद करवा दे यह ना जाने कितने लोगों का जॉब के नाम पर कितने लोगों को ठगी है कृपया करके इस कंपनी के खिलाफ सख्त से सख्त कार्रवाई करें
                  Mar 25, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 19, 2020
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  I have bought iphone from olx the person has given fake bill and the phone is locked sim is not working
                  And now the person has switched off mobile and he is not responding
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                    B
                    biplab1986
                    Feb 16, 2020
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                    Address: 713211

                    Dear sir/madam,
                    I am biplab mondal, my icici savings a/c no is[protected]. On 6th december, 2019 i got forged, rs.24000.00 by olx india website customer +91-[protected]. Icici customer care took a complaint (Sr[protected] over phone. I also summitted dispute form on 7th dec, 2019 to my nearest icici branch.
                    I lodged a complain in mumbai cyber crime branch and a lodged a fir at dadar police station. I also mailed the complain copies to icici customer care.
                    After so many time (72 days) i am not getting any positive reply from any department.
                    Here i am attaching all the transition details, cyber crime branch letter and fir copy below.
                    Please overview my problem, its my humble request to you.

                    Regards,
                    Biplab mondal
                    +91-[protected]
                    Biplab. [protected]@yahoo.com
                    Verified Support
                    Feb 17, 2020
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                    Addressing your concern is our priority and we will always give you the best possible service.

                    Thank you for contacting OLX!
                    Feb 17, 2020
                    Updated by biplab1986
                    Dear Olx India,

                    I already lodge a FIR on 11th December, 2019 (documents already attached) in Dadar police station, Mumbai and also reported this matter to your customer care service, from 6th Dec, 73 days gone no result.

                    Regards,
                    Biplab Mondal
                    Feb 19, 2020
                    Updated by biplab1986
                    Today, I received a call from [protected] (Mr.Rajveer Kumar) at 5:34pm.After conversation he told that I will be refunded my forged amount within 24 hours, and I have to pay 18% for legal agreement and regarding that he mailed me which I attached below.

                    He forced me that I have to pay asap, and by today only, but when I requested him to give me time upto tomorrow, he replied its not possible and he closed my consumer complaint. He also WhatsApp me.

                    Two days ago I received a call from [protected].
                    I have a doubt above the two phone nos, please confirm me whether they are real or fake.If they are fake then how they got all the details about me which I provided on your website?
                    And if Mr.Rajveer Kumar is real then why he forced me to pay immediately, he advised to me that I can use google pay also that time I've doubt.

                    Feb 19, 2020
                    Updated by biplab1986
                    Dear Sir,
                    Mr.Rajveer Kumar ([protected]) send me the bank details where I have to pay 18% through WhatsApp which I attached.
                    Please take necessary action and please help me.

                    Regards,

                    Dear Team,

                    I have given my old microwave for sale in OLX and the person using the above number contacted me yesterday and send the QR code to access my bank account. Please try to address this person and arrest them ASAP so that we can use the OLX app without any hesitation.
                    OLX India Customer Care's response, Feb 17, 2020
                    Verified Support
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    Would request you to elaborate on your concern so that we can assist you accordingly.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                    We look forward to serve you better.
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                      K
                      Kari Kishor
                      Feb 15, 2020
                      Resolved
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                      Resolved

                      Address: L B NAGAR KRISHNARAYAPURAM, Visakhapatnam, Andhra Pradesh, 530047

                      I've found this on #olx. What do you think? Bike sale urgent www.olx.in/item/bike-sale-urgent-iid-[protected], but this add is fake, actual owner in visakhapatnam, the amount was paid to the party, and concerned owner of the scooter already register the complaint at local police station gajuwaka, on 07.01.2020, cyber crime. Vehicle no ap39a8337 sold person contact number [protected]
                      Mar 25, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 17, 2020
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
                      Fraud of money
                      His fake of money return not my money return not me
                      He is fake should go to the Police Station
                      Helpful
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                        D
                        dilli daniel
                        Feb 14, 2020
                        Resolved
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                        Resolved

                        Address: 12,b mgr nagar THIRUKKALUKUNDRAM my address 603109

                        He showed me old r15 he said the rate is 55000, and before one day he said me to pay 5000 for army gate pass i said i want to meet he said army official only courier then after one day he given parcel service mobile he called me and ask me to pay some security reason army act and he compail me to pay 3 way 16550 and then 16000 and then 16900 and then after that he ask me to pay 5000 for extra security i knew he is fraud then i went local police station no response his mobile number still active please take action sir i'm poor family background my money lost[protected] this is parmeel kumar mobile number still active please trace him and recover my amount please sir
                        Mar 21, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 15, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!

                        Dear Team,

                        Greetings from Team OLX!

                        Thanks for contacting us.

                        It brings us great pleasure that you wish to have OLX associated with your event! We are here to help you with
                        Verified Support
                        Feb 15, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
                        Feb 15, 2020
                        Updated by dilli daniel
                        Suspect number [protected] he cheated me 60000 please recover my amount total 3 transaction made

                        Feb 15, 2020
                        Updated by dilli daniel
                        Second transaction

                        Feb 15, 2020
                        Updated by dilli daniel
                        For 3 Rd transaction

                        Feb 15, 2020
                        Updated by dilli daniel
                        Last transaction please recover my money his name is parmeel Kumar I don't know it's real name but number is real please recover my money

                        Feb 15, 2020
                        Updated by dilli daniel
                        It's for gate pass

                        Feb 15, 2020
                        Updated by dilli daniel
                        My registered number is [protected] my number if anything u got from suspect call me
                        Verified Support
                        Feb 17, 2020
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          thiyagusri
                          Feb 14, 2020
                          Resolved
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                          Address: Annai Nagar, 635109

                          I am thyagarajan, resident of hosur, tamilnadu, i have made 35149 rupees payments using (Upi) phonepay to [protected] in order to purchase bike using olx india website, after making the payments i have not received any consignment against payment
                          Following are the payments
                          1. Rs 5150, transaction id : p2002090935111147176676, date :[protected]
                          2. Rs 9000, transaction id : p2002091430514536718801, date :[protected]
                          3. Rs 11999, transaction id : p2002091501575957176260, date :[protected]
                          4. Rs 8999, transaction id : p2002091521339190358601, date :[protected]

                          Request to take this complaint into consideration and solve the issue..
                          Mar 20, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 14, 2020
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
                          hello sir i am ashish send me your mobile number then i call you
                          OLX India Customer Care's response, Feb 14, 2020
                          Verified Support
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

                          Thanks,
                          Team OLX
                          There is guy named Tarun Rai, saying is from Indian army. His contact no.[protected].

                          I have already transferred nearly 35k to their account. Till I have not received anything
                          OLX India Customer Care's response, Feb 15, 2020
                          Verified Support
                          Dear OLX User,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                          As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                          Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!
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                            D
                            dilli daniel
                            Feb 14, 2020
                            Resolved
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                            Address: 12b mgr nagar, Kanchipuram, Tamil Nadu
                            Website: Olx

                            Parmeel kumar shown in old r15 bike 60000 i paid he is not delivery he in before he showed me army parcel service bill he said me to pay 16650 first then some security reasons he said me to pay full amount and i paid then after that he said me to pay security amount as per the army rule then i paid that also and then he asked more than 21250 and i understood he is fake that's why u complaining against him his mobile number still active what the police people doing he still cheating the poor one why we need police hate all police people why u can't do them anything i hate police why cyber crime still active that people's cheating one his number is [protected] first track and trace the #
                            Mar 25, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2020
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
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                              D
                              Dean Decon
                              Feb 12, 2020
                              Resolved
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                              Resolved

                              Address: A-8/21, First Floorvasant Vihar New Delhi, 110057

                              I recently created the account in other to post my device which i wanted to put for sell, i have follow every steps and give proper information to create the account, fine the account was created and i was able to post two ad, which i got a buyer for one the product i posted,

                              So i decided to login my olx account on my computer, and i was logged out completely, why? For what reason, i have not violate any guild and policies of olx so why was logged out and got banned.?

                              I want this resolve as soon as possible.
                              Mar 16, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 13, 2020
                              OLX India Customer Care's response
                              Dear OLX User,

                              We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                              Thanks,
                              Team OLX
                              Got fake mobile .. 576, West End Colony, Vasant Enclave, Vasant Vihar, New Delhi, Delhi 110057
                              From this address
                              Phone number is [protected]
                              OLX India Customer Care's response, Feb 15, 2020
                              Verified Support
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                              Awaiting reply from you!
                              I am megha from indore and i have posted a advst of woolen Jacket in your website and there are 2 persons who were sent their interest through sms but i am unable to connect them..
                              Please resolve this
                              OLX India Customer Care's response, Feb 15, 2020
                              Verified Support
                              Dear OLX User,

                              Sorry for any inadvertent inconvenience caused. Please send us an email on [email protected] with the detail of the issue faced while using the app and our representative will appropriately look into this matter for you.

                              Thanks,
                              Team OLX
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                                S
                                Swo0sh
                                Feb 11, 2020
                                Resolved
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                                Resolved

                                Address: 500028

                                Hello olx
                                My account has been banned for no reason
                                I have just posted my laptop ad and then next day i was banned. This way all my 5 accounts on olx has been banned. What is the reason for this. I have been posting ads since 2017 and i was getting genuine customers. But olx has banned my account now i am facing difficulties in selling items.
                                I am very unhappy about this situation are you forcing your customers to not post ads.
                                Plz look after this olx many of the customers are dissapointed for this very reason.
                                Mar 14, 2020
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 11, 2020
                                OLX India Customer Care's response
                                Dear OLX User,

                                We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                                Thanks,
                                Team OLX
                                Indian air force me badri prasad gangrade k name se bike btayi gyi. indore airport par bike delvier krne ki bola or delivery charge le liye gye fir late fee k name se or paise magne chahe [protected], [protected], [protected] delivery nhi ki gyi ...
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                                  ashpak7860
                                  Feb 11, 2020
                                  Resolved
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                                  Resolved

                                  Address: flat no B18/101 R EUPHORIA PH-2 CHS LTD, 411048

                                  Date of the incident 09.02.2020 time 05:30
                                  Client number [protected] k & [protected] praveen kumar
                                  Full description of the incident: paytm fraud against olx client to buy my household item.
                                  I would like to refund the amount of rs 70, 000/- from olx because due to them this fraud occurs. I file a complaint in pune police cybercrime. So please refund my amount
                                  Mar 13, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 11, 2020
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Greetings from Team OLX!

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  Would request you to elaborate on your concern so that we can assist you accordingly.

                                  It would be great if you could share the contact details of the person that you are referring to.

                                  In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  We look forward to serve you better.
                                  Fraud by anil metha
                                  Addhar no[protected]
                                  Army id 4204723P
                                  OLX India Customer Care's response, Feb 13, 2020
                                  Verified Support
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                                  Awaiting reply from you!
                                  Indian army ke document hai iske paas aur ye ek camera ki deal me scams kar raha hai ye bande ne mere paas se 1000 rupay online liye aur jab mene mana kiya to product yaani camera ko bhej ne se mana kar ne laga jab ki hamari deal 13000 me hui aur product receive karne ke baad payment ki baat hui thi.
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                                    K
                                    Kamran007
                                    Feb 10, 2020
                                    Resolved
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                                    Address: 110051

                                    I have bought about 6 items of furniture for my house and also posted a couple of ads of my carrom board and my phone. All of a sudden, when i opened my olx app today, it shows my account is banned. Mentioned no reason for this. I was looking for a good bycycle to give to my younger brother as birthday gift, no i cannot. My question is that ' if they do not want us to buy and sell at their app, then why they advertise it like that? It is not fair.
                                    Mar 14, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 11, 2020
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                                    Thanks,
                                    Team OLX
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                                      M
                                      M Sparky
                                      Feb 9, 2020
                                      Resolved
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                                      Resolved

                                      On 7 feb of this month i saw a advertisement regarding bullet bike worth 75k so i thought to purchase..
                                      I called the person called preetham db.. Which was mentioned im olx app..
                                      So i called him and asked details about bike and all so he said ok! So he asked 1100 for paper works and all so i trusted him as he described himself as cisf constable.. Works in karnataka..
                                      So i trusted on him as he also shared his id..
                                      So i beleived on him..
                                      And i paid him... So he said on 8 feb bike will be transported and he called me on 8th morning that pay 4039 for transport n al... To proceed your purchase of bike... So i thought might he has started the package of bike cause he sended me the pics of the post office and smtg... Nd army officers..
                                      So first i paid only 4k he said no no u must pay 4039 in one transaction so that we can show recipt to our officer.. I siad how is this possible i paid 4k and again it asking 4039 can't u add 39 ₹ as per my side as i paid u 4k.. He said no nk we have rules n all... So i did a video call he didn't lift he said video call is not allowed this that...
                                      I said send my 4k again i'll send you 4039 he was lyk no no it's not possible this that..
                                      He said after delivery of bike u can reduce amount and pay me total amount..
                                      I said no... I don't need bike anymore please pay my money back... He said it will take 24 days for getting your money back... I was lyk i did a online transaction using phone pe how cannot it's possible to send my money back... He refused...
                                      Again he called after an hour he said u need bike or not i said no.. Please give my money back... He was doing drama's this that...
                                      So i said u fraud u cheater i tracing ur call i got to knw ur address saying this he cut the call.. And blocked me on whatsapp and call also..
                                      Now i lost my money... Olx india please help me in getting my money back...
                                      Their phone numbers were
                                      +[protected] preetham db (Says him self as owner of bike)
                                      [protected] hes the person who said he'll bring bike to my address name called (Srikanth)
                                      Their transaction id phone numbers are..
                                      [protected] on this i did (4000)
                                      [protected] on this i did (1100)
                                      Total i lost 5100
                                      Now i want that police will help me regarding this issue..
                                      Please olx india help me..in getting my money back
                                      Mar 13, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 10, 2020
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                      Addressing your concern is our priority and we will always give you the best possible service.

                                      Thank you for contacting OLX!
                                      This is to bring to your notice that I was cheated in UPI fraud and I lost 45000 INR in total from my a/c and 5140 & 10 INR from relativ's a/c in total 50150 INR to purchase a car no WB08A8762, added on your add due to some misunderstanding. Please do needful to get refund the money anb let be faithful on OLX
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                                        WickedPsycho
                                        Feb 9, 2020
                                        Resolved
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                                        Address: Kanakkary, 686632

                                        Olx was. Now suspending consumers without any reasons and my 5 friends olx account also banned. They were now not using olx. I'm contacted customer care also but they couldn't
                                        Forward my call to malayalam (Kerala).
                                        Please unbanned my olx account, if
                                        Do not unbanned then i'm also stop the utilisation of olx. This will affects badly for olx stability also. So please understand the problem.
                                        Mar 12, 2020
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Feb 10, 2020
                                        OLX India Customer Care's response
                                        Dear OLX User,

                                        We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                                        Thanks,
                                        Team OLX
                                        Log in id is [protected]@gmail.com

                                        My account is suspended by OLX. When i checked with them they are sending the generic mail and do not provide any specific reason.
                                        Do't know what was wrong and what the OLX think i can understand from such kind of response
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