Verified Support
Dec 12, 2019
OLX India Customer Care's response Dear Asha,
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the buyer.
- Chat/message history with the buyer.
- Contact number/email address of the buyer.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
Awaiting reply from you!
Dec 13, 2019
Updated by Asha1286 Hi Team,
Please find the below details.
Your registered phone number on OLX -- [protected]
- Transaction receipt if any, in context to advance payment. - attached.
- Ad id through which you have contacted the buyer.
- Contact number/email address of the buyer.[protected] [protected]@YMAIL.COM. OLX user name : pooja but person came to pick the phone told ANIL. but not sure what his name.
- Chat/message history with the buyer --- below the chat history.
OLX User
SATURDAY, 7 DECEMBER
oneplus 7 new phone
₹ 26, 000
I would like to buy this for ₹ 22, 00010:38
No, too less11:41
What's the lowest price you can sell it for?11:49
25, 50011:50
Too high11:51
It’s 3 months old11:51
24k11:52
I will buy today 11:52
not 3 month11:52
2 month11:52
oct 6th11:52
it include screenguard and back cover as well11:53
Will get ur number 11:54
r u fine with 25.5 K ?11:54
r u some bangalore ? wat is the lcoation ?11:54
Yes Bangalore 11:55
from11:55
location ?11:55
Vijaynagar 11:55
U..?11:55
girinagar11:55
r u fine with 25, 500 ?11:55
ur number ?11:56
Ok11:56
phone number ?11:56
[protected]:56
tmr r u availble ?11:57
No11:57
today i m in mysore.. tonite or evg i ll reach bangalore11:57
today evg ?11:57
I want to buy today 11:57
Okay 11:57
if i reach today by 8:00 PM i will call u.. u have to come near mysore road..11:59
i will send the location..11:59
do u have google pay ?11:59
yes..12:00
U have number u can cal me 12:01
Thank u12:01
ok..12:01
hello12:04
ur number is switch off ?12:04
hello13:26
r u not availble on above number ?13:27
pls confirm..13:27
MONDAY, 9 DECEMBER
Verified Support
Dec 17, 2019
OLX India Customer Care's response Dear OLX User,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Dec 24, 2019
Updated by Asha1286 Better you close OLX online business. You are providing platform for fraud people.
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].
Awaiting reply from you!