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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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OLX India reviews & complaints page 118

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ਕੁਲਵਿੰਦਰ ਸਿੰਘ
from Kapurthala, Punjab
Dec 20, 2019
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Address: Green city phase -1 rajpura, Patiala, Punjab, 140401

Sir, i have searched online a bullet was of 55000, so we had a conversation with a whatsapp number, he sent the photo rc, bullet packing, loading pics but after that he was saying that the army man is in the bullet, he also talked to a senior if he was also in the army with the postman, then after that he said that the cement will take ₹ 5300, he will come to you refund 5000rs and ₹ 300 will cut you but what he slipped. All fraud
Frauders contact no [protected]/[protected]
My contact no [protected]
Jan 20, 2020
Complaint marked as Resolved 
Verified Support
Dec 20, 2019
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
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    R
    rtn@123
    from Pune, Maharashtra
    Dec 20, 2019
    Resolved
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    My account is suspended with no reason.
    I have no idea about reason
    Help line no. Is continue busy
    Please tell them to call me
    & please activate my account.
    .
    Please sort it asap

    Account id : [protected]   replace all
    Jan 22, 2020
    Complaint marked as Resolved 
    Verified Support
    Dec 20, 2019
    OLX India Customer Care's response
    Dear OLX User,

    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

    Thanks,
    Team OLX
    Mai ek phone le rha tha olx se to mene seller se baat ke to usne ujse kha ke phle kuch payment kro phr tumko phone mil jay ga or aise kr ke usne mere se 16000 rupees le liye or ab phone nhi de rha hai
    ye uske detail hai
    AD ID [protected]
    https://www.olx.in/profile/[protected]
    [protected]

    help me
    cantact me [protected]
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      A
      Aayush puru
      from Noida, Uttar Pradesh
      Dec 19, 2019
      Resolved
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      Address: Vikas Kumar indian army Rajnath patel 111/14 water tank huzur rewa Madhya Pradesh 486001, Rewa, Madhya Pradesh, 486001

      Sir i need a urgent help o[censored]rs. Someone has done fraud with me by pretending an army member named vikas patel. He has posted an ad in olx of tvs jupiter UP 16 BP 2724. I have contacted him ([protected]) for buying that scooty and he said that he has been posted to army camp, lucknow. Then he said me to send 1550 rs firstly for parcel of delivery. Then he send me the bill of Indian army nd told that parcel has been dispatched. After 1 hour he again called me and asked for 5199 rs and then again 5199 rs nd then he called again and said that the army courier service has reached barol bt u have to send 7199 rs and u will get all the money back when u will get ur item delivered. Then after reaching to 30km away from my address he called me again and then said That u have to send 11199 rs to get ur item and when u will get that item u will be refunded the total amount. i then said him that i have no money left then he harrassed me that u have to give otherwise u will not get the item and submitted money back. Please take a serious action against him and please help me . I belong to poor family and i need my money back very urgently. I have paid total of 17694rs to him.
      Jan 20, 2020
      Complaint marked as Resolved 
      Dec 19, 2019
      Updated by Aayush puru
      And 1550 rs for the parcel which he took at starting total 19000
      Dec 19, 2019
      Updated by Aayush puru
      Please please help me in getting my money back
      Verified Support
      Dec 20, 2019
      OLX India Customer Care's response
      Dear Aayush,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

      - Your registered phone number on OLX
      - Transaction receipt if any, in context to advance payment.
      - Ad id through which you have contacted the seller.
      - Chat/message history with the seller.
      - Contact number/email address of the seller.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      Awaiting reply from you!
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        A
        Adityasngh
        from Vasai-Virar, Maharashtra
        Dec 19, 2019
        Resolved
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        why my account suspended. what's going on

        M using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
        Even cant able to call customer care too.
        My1st olx linked no.- [protected]
        My 2nd olx linked no.- [protected]

        My both accounts showing suspended since morning.
        Why?
        Please...
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        32 found this helpful
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        S
        saundhekar
        from Jabalpur, Madhya Pradesh
        Dec 19, 2019
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        Address: omr chennai, 600041

        I have sold my hyundai eon car to olx cash my car in chennai on 8th dec'19, as per agreement olx has to pay 1, 60, 000 for the car but till date they have transferred only 1, 50, 000 in my account. 10, 000 is pending at there end and now these guys are making excuses for not paying my remaining money. Also till date vehicle is on my name and they have not initiated rc transfer activity. Request your advice and support in this matter.
        Verified Support
        Dec 19, 2019
        OLX India Customer Care's response
        Dear OLX User,

        We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

        Thanks,
        Team OLX
        Dec 26, 2019
        Updated by saundhekar
        Mobile number-[protected]
        Dec 26, 2019
        Updated by saundhekar
        No resolution receive from olc
        No response pure case of cheating
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          M
          Malarkodi
          from Chengalpattu, Tamil Nadu
          Dec 19, 2019
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          Address: Chennai, Chennai, Tamil Nadu, 600083

          In general, all the e - commerce sites in the world have been under severe criticism for irregularities, frauds, cheats etc; and olx.in too are not spared.
          Many complaints are registered against the olx.in in the recent days. The site serves as a free trading platform for the buyers and sellers, that has been taken advantage by the anti - social elements, cheats, beguilers and people with fradulent motives. All the sellers & buyers are not genuine. There are imposters who have encroached the site with deceitful designs. Many sellers do not want any questions from the buyers about the item they have advertised for sale. They want the buyers to believe what they say. Almost, all the sellers do not give a complete description of the items and whatever little information they give are evasive. A buyer has a right to field questions about the subject items to a seller and the seller has to respond to their queries, pleasingly, clearing off all the doubts about the items. It is the sellers' responsibility to please the buyers with genuine informations. If they are not ready to answer the buyers, then they should not use the site for trading. They should not take the buyers for fools. It is not necessary for the buyers to buy the items they refer to. No sellers should expect the buyers to buy their items. Both buyers & sellers are at risk on olx.in, as there is no stringent measures to control the both. Utmost caution is to be exercised by both. Olx. Chennai has become notorious. Many under pseudo names like ' classics' rule the site with assumed authority. They dictate with unpleasant terms on the buyers, which is ridiculous. Such sellers should be banned from the site immediately. There should be no lenience or consideration for them. Though olx.in are taking measures to identify such sellers with fradulent motives and removing them from the site, their action is not proportionate to the growth of the deceitful invaders on the site. Olx.in should look into the matter immediately to curb the activities of the impostors. Otherwise, the site will fall in the hands o[censored]nscrupulous, anti - social elements.
          Verified Support
          Dec 20, 2019
          OLX India Customer Care's response
          Dear OLX User,

          Our specialized team would like to immediately address your concern. Please share the below details with us on [protected]@olx.in: -
          AD Id on which you contacted the user
          Contact details of the suspicious user
          Proof of fraud (like payment screenshots, delivery receipt, etc.)

          Thanks,
          Team OLX
          Dec 21, 2019
          Updated by Malarkodi
          This complaint is mainly about the irresponsive sellers like one in pseudo ' Classics' based at Pudupakkam, Chennai and the AD I D is [protected].His mobile No:[protected].
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            A
            Ankit_A2
            from Delhi, Delhi
            Dec 18, 2019
            Resolved
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            Address: New Delhi, Delhi, 110093

            What the hell you guys are doing at customer support? Banning anyone’s account gor no reason? The same thing has happened with my brother and my friends for more than one time. Even when i try to make a new account with a new number, they just ban it right away. Even without logging in.
            I don’t need a stupid apology from you. Just unban my accounts and improve your employees sitting in that cubicle.

            First account is associated with my number [protected]
            Second is +[protected]
            Third is [protected]
            This on was banned even without logging in.
            Recover my account asap
            Jan 20, 2020
            Complaint marked as Resolved 
            Verified Support
            Dec 20, 2019
            OLX India Customer Care's response
            Dear Ankit,

            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

            Thanks,
            Team OLX
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              S
              Sunil Murarka
              from Mumbai, Maharashtra
              Dec 18, 2019
              Resolved
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              Address: Mumbai City, Maharashtra

              Today on 18th December 2019 i become victim of online fraud which have used OLX platform for initiating lead and doing fraud.

              Fraud persons has posted very cheap price for latest version of honda activa. I have asked for RC book and person identity which was shared to me in 5 minutes. I have verified RC book with RTO website where details were found to be correct.

              After we finalised deal price, he along with his 2 other partners convinced me to transfer Rs.6300 for transportation and RC transfer work. I have done mistake by transferring funds through Paytm. Again i got call to transfer balance amount so they can deliver. At this point i have understood that it is trap.

              They have not stopped and threatened me that they have my address and aadhar card details and they will see me soon. I have filed FIR police complain with Mira Road where i stay to protect self from unknown people.

              it very big scam. all 3 people have shared with me more than 12 photos at different stages to convince that all is well.

              I am disappointed that professional companies like OLX platform are used by criminals to extort money from society.

              I have done my duty by lodging complain with OLX, PAYTM and Police. But how this people can get caught not sure ? and will they stop ?? are India ready to using online platform for buy and sell ? is OLX and PAYTM doing enough ? we are asked KYC everytime and what about KYC of these people??

              Only cyber cell complain is pending which i am planning to do by taking day off from office soon.

              thanks for patience reading.
              Jan 20, 2020
              Complaint marked as Resolved 
              Verified Support
              Dec 20, 2019
              OLX India Customer Care's response
              Dear Sunil,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the seller.
              - Chat/message history with the seller.
              - Contact number/email address of the seller.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                M
                mana123
                from Mumbai, Maharashtra
                Dec 15, 2019
                Resolved
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                एक sofa cum bed ka olx पे ad डाला था, जिसको एक आदमी जिसका मोबाइल नंबर [protected] है देखा था तो उसने मुझे फोन किया कि आप ये घड़ी किसी को मत दीजिएगा हम तुरंत आपको 8100 रूपए bhim upi से भेज रहे है तो मैंने कहा ठीक h पैसे दो और sofa मै आपको से दूंगा तो उसने कहा कि आप अपना upi का नंबर दीजिए मैं उसमें अभी 8100 भेज देता हूं ऐसा बोलके उसने मुझे सिर्फ 5 रुपए भेजे तो मैंने कहा कि बाकी पैसे भेजे तो इसपर उसने मुझको एक क्यू आर कोड भेजा जो upi से ही generate होता है और बोला कि इसको स्कैन करोगे तो 8100 रूपए तुम्हारे अकाउंट में चले जाएंगे और जब मैंने स्कैन किया तो मेरे ही अकाउंट से 8100 रुपए cut गए इसपर मैं घबरा गया और उसको फोन कर के सारी बात बताई तो उसने मुझको फिर से 16000 rs स्कैन करने को बोला और कहा कि जल्दी स्कैन करो तुम्हारे rs. 24000 rs वापस आ जाएंगे तो मैंने फिर से स्कैन किया और दोबारा मेरे अकाउंट से 16000 रुपए cut गए aisa 2 bar hua mera total 50000 cut ho gya उसके बाद मैंने उससे फोन करने की कोशिश तो वो फोन ही नहीं उठा रहा था और थोड़ी देर बाद उसने अपना फोन ऑफ कर दिया ।

                Plz help me to recover my money

                I hv all proof of them
                Jan 22, 2020
                Complaint marked as Resolved 
                Dec 16, 2019
                Updated by mana123
                [protected] this is tht fraud no.
                phone ringing but he not pickup..
                his name Akram ali, lakshya jain (he giv wrong name)
                Dec 16, 2019
                Updated by mana123
                they upi ids [protected]@myicici and
                [protected]@myicici

                plz plz plz plz help me out to recover my 50000/-

                Dec 16, 2019
                Updated by mana123
                his whatsapp no. with profile picture

                Dec 17, 2019
                Updated by mana123
                Dear sir/ mam, this fraud happened with me on 15/12/2019. i had post on olx for selling of my old sofa cum bed n teapoy which prices 8000 n 1000 i puted. some one with named Akram ali urf kahnaiya kumar(fake name fake prifile) approach to me and shown interest for buying sofa and agreed to transfer money.
                ( 7500 for sofa +600 teapoy) in my account.he askd me to share the details of google pay for transfering fund and initiated the transaction of rs. 5, for which some QR code was supposed to be scanned whuch i did and rs. 5 got transfered in my bank account and then immediate fraudulently he fraudulently debit 8100k from SBI bank account in 3 time, then 16000k and last 9999k (total 50299k) for which i didn't received any otp..as a funds got debited i asked him and he agreed to return the funds back and he ask for some other account to transfer fund, as we have not shared any other account no. and ask him to transfer my fund back in my same account, he started abusing me like anyting there where a contact no. through which he was contacting, i attech his no. n upi ids ... [protected] Kanhaiya kumar...upi ids which credit my hard money 1. [protected]@myicici( name LAKSHYA JAIN), 2. [protected]@myicici( name AKRAM ALI)...i would urge to immediate report his profile as a froud and do investigation for my complaint and plz help me to getting my funds back
                Verified Support
                Dec 17, 2019
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
                Vikas Kumar Pankaj Kumar and Shrikaant claim to be in Indian Army and Cisf, These people transfer money to people by showing them mobiles on olx India. Please trace these people and punish them.
                OLX India Customer Care's response, Dec 17, 2019
                Verified Support
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

                Awaiting reply from you!
                Register Contact No. Olx [protected]
                My contact No. [protected]
                Hello
                17/12/019
                ashish saini
                sahibabad ghazibad
                utter pradesh
                mere sath olx pr 16033 rupees ka fraud hua hai or usne
                [protected] ye uska mobile no hai pleae help to refund my money

                plese help me
                [protected]
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                  9
                  9708855181
                  from Noida, Uttar Pradesh
                  Dec 14, 2019
                  Resolved
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                  Resolved

                  Address: Patna, Bihar

                  एक पुरानी घड़ी olx पे ad डाला था, जिसको एक आदमी जिसका मोबाइल नंबर [protected] है देखा था तो उसने मुझे फोन किया कि आप ये घड़ी किसी को मत दीजिएगा हम तुरंत आपको 2000 रूपए bhim upi से भेज रहे है तो मैंने कहा ठीक h पैसे दो और घड़ी मै आपको से दूंगा तो उसने कहा कि आप अपना upi का नंबर दीजिए मैं उसमें अभी 2000 भेज देता हूं ऐसा बोलके उसने मुझे सिर्फ 5 रुपए भेजे तो मैंने कहा कि बाकी पैसे भेजे तो इसपर उसने मुझको एक क्यू आर कोड भेजा जो upi से ही generate होता है और बोला कि इसको स्कैन करोगे तो 2000 रूपए तुम्हारे अकाउंट में चले जाएंगे और जब मैंने स्कैन किया तो मेरे ही अकाउंट से 2000 रुपए कर गए इसपर मैं घबरा गया और उसको फोन कर के सारी बात बताई तो उसने मुझको फिर से स्कैन करने को बोला और कहा कि जल्दी स्कैन करो तुम्हारे 2000 रूप वापस आ जाएंगे तो मैंने फिर से स्कैन किया और दोबारा मेरे अकाउंट से 2000 रुपए कर गए उसके बाद मैंने उससे फोन करने की कोशिश तो वो फोन ही नहीं उठा रहा था और थोड़ी देर बाद उसने अपना फोन ऑफ कर दिया ।
                  Jan 17, 2020
                  Complaint marked as Resolved 
                  Dec 14, 2019
                  Updated by 9708855181
                  मैंने एक पुरानी घड़ी olx पे ad डाला था, जिसको एक आदमी जिसका मोबाइल नंबर [protected] है देखा था तो उसने मुझे फोन किया कि आप ये घड़ी किसी को मत दीजिएगा हम तुरंत आपको 2000 रूपए Bhim upi से भेज रहे है तो मैंने कहा ठीक h पैसे दो और घड़ी मै आपको से दूंगा तो उसने कहा कि आप अपना upi का नंबर दीजिए मैं उसमें अभी 2000 भेज देता हूं ऐसा बोलके उसने मुझे सिर्फ 5 रुपए भेजे तो मैंने कहा कि बाकी पैसे भेजे तो इसपर उसने मुझको एक क्यू आर कोड भेजा जो upi से ही generate होता है और बोला कि इसको स्कैन करोगे तो 2000 रूपए तुम्हारे अकाउंट में चले जाएंगे और जब मैंने स्कैन किया तो मेरे ही अकाउंट से 2000 रुपए कर गए इसपर मैं घबरा गया और उसको फोन कर के सारी बात बताई तो उसने मुझको फिर से स्कैन करने को बोला और कहा कि जल्दी स्कैन करो तुम्हारे 2000 रूप वापस आ जाएंगे तो मैंने फिर से स्कैन किया और दोबारा मेरे अकाउंट से 2000 रुपए कर गए उसके बाद मैंने उससे फोन करने की कोशिश तो वो फोन ही नहीं उठा रहा था और थोड़ी देर बाद उसने अपना फोन ऑफ कर दिया ।

                  Verified Support
                  Dec 17, 2019
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
                  Hello sir, my olx account([protected]) has been suspended. I don't know reason. Please help me for login. Tomorrow I need to buy one car. I have customer number at chat box. Please help me.
                  Thank you
                  I have login with many id's on olx but all id's were banned and suspended without any reason
                  Pls unban my id
                  1) [protected]
                  2) [protected]@gmail.com
                  3) [protected]@gmail.com
                  4) [protected]@gmail.com
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                    K
                    Kishor Shethiya
                    from Mumbai, Maharashtra
                    Dec 14, 2019
                    Resolved
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                    Resolved

                    activa bike fraud case

                    Hi i am kishor shethiya. Yesterday (13/02/2019) i have checked the offer for activa bike on olx india app and i messaged the seller at 9.16 am. He asked for my contact number and i gave my contact number. He told me that his name is aashish kumar working in cisf at mumbai international airport. He will transport the bike after making the payment. He took payment in installments. 1st installment he had taken saying that bike is ready for the...
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                    M
                    Mahroof VP
                    from Chennai, Tamil Nadu
                    Dec 13, 2019
                    Resolved
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                    Resolved

                    I was searching part time job then i knew about the swastik enterprises part time job on olx. Then i applied they asked me 2000 rs for the registration fee i sent money through google pay after that they sent me a application form i filled that i sent back to him. We used to communicate through whatsapp after that he didn't respond me properly. Then i knew he was cheating me. Many time i tried to call him in whatsapp but he didn't pick the call. Please take serious action on this.
                    Yours faithfully
                    Mahroof
                    Jan 22, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 17, 2019
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
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                      M
                      Mahroof VP
                      from Chennai, Tamil Nadu
                      Dec 13, 2019
                      Resolved
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                      Resolved

                      I was searching part time job then i enquired on olx and i applied the swastik enterprises part time job later i knew that he was cheating. He asked me the address and also registration fee 2000 i gave that money to him. All the communication through whatsapp after that he didn't communicate with me. I tried to contact him through whatsapp but he didn't respond properly. Please take serious action on this.
                      Yours faithfully
                      Mahroof
                      Jan 19, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 17, 2019
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
                      On OLX there is a one gang active who post fake ad regarding bike .. like Duke 200 for 27000 or 35000 rupees... And they demand for token and they said we are making registration... And send us more money and they also ask for documents and they will miss use your document
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                        A
                        Asha1286
                        from Bengaluru, Karnataka
                        Dec 12, 2019
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                        Hi team,

                        I had posted an ad in olx for selling the phone. One of the olx user messaged me and agreed to buy the phone from me. So came down to my place took phone and did online neft transaction to my account and showed the message of the transaction credited to my account. But he didn't do the transaction instead he called some one and that person performed the transaction and forward the message and screenshot. Olx account user name was pooja (Female) and person who came was male and told his name is anil but really don't know what actually name of the person. He told my sister is the user she is purchasing the phone. I cam on her behalf to collection the phone.
                        We waited for some time and saw no amount was credited to account called bank customer care and they as it non working day it will take 24hrs to get reflected. So we some how trusted that person and took contact number and that person left.
                        We waited for next day till evening and amount was not credited and tried calling that number it was switched off. We were continuous trying to contact the person, later he picked the call and responded as money should be credited if not i will come down to your place and give money. Again we trusted that person and waited till night but again his phone was switch off and no response. Till now his phone is switch off.

                        Phone number : 91 [protected]
                        I have his cctv footage prints.
                        Verified Support
                        Dec 12, 2019
                        OLX India Customer Care's response
                        Dear Asha,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the buyer.
                        - Chat/message history with the buyer.
                        - Contact number/email address of the buyer.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
                        Dec 13, 2019
                        Updated by Asha1286
                        Hi Team,

                        Please find the below details.

                        Your registered phone number on OLX -- [protected]
                        - Transaction receipt if any, in context to advance payment. - attached.
                        - Ad id through which you have contacted the buyer.

                        - Contact number/email address of the buyer.[protected] [protected]@YMAIL.COM. OLX user name : pooja but person came to pick the phone told ANIL. but not sure what his name.

                        - Chat/message history with the buyer --- below the chat history.

                        OLX User
                        SATURDAY, 7 DECEMBER
                        oneplus 7 new phone
                        ₹ 26, 000
                        I would like to buy this for ₹ 22, 00010:38
                        No, too less11:41
                        What's the lowest price you can sell it for?11:49
                        25, 50011:50
                        Too high11:51
                        It’s 3 months old11:51
                        24k11:52
                        I will buy today 11:52
                        not 3 month11:52
                        2 month11:52
                        oct 6th11:52
                        it include screenguard and back cover as well11:53
                        Will get ur number 11:54
                        r u fine with 25.5 K ?11:54
                        r u some bangalore ? wat is the lcoation ?11:54
                        Yes Bangalore 11:55
                        from11:55
                        location ?11:55
                        Vijaynagar 11:55
                        U..?11:55
                        girinagar11:55
                        r u fine with 25, 500 ?11:55
                        ur number ?11:56
                        Ok11:56
                        phone number ?11:56
                        [protected]:56
                        tmr r u availble ?11:57
                        No11:57
                        today i m in mysore.. tonite or evg i ll reach bangalore11:57
                        today evg ?11:57
                        I want to buy today 11:57
                        Okay 11:57
                        if i reach today by 8:00 PM i will call u.. u have to come near mysore road..11:59
                        i will send the location..11:59
                        do u have google pay ?11:59
                        yes..12:00
                        U have number u can cal me 12:01
                        Thank u12:01
                        ok..12:01
                        hello12:04
                        ur number is switch off ?12:04
                        hello13:26
                        r u not availble on above number ?13:27
                        pls confirm..13:27
                        MONDAY, 9 DECEMBER

                        Verified Support
                        Dec 17, 2019
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
                        Dec 24, 2019
                        Updated by Asha1286
                        Better you close OLX online business. You are providing platform for fraud people.
                        Pls Help Me Sir My Money To Return pls
                        [protected] Main Olx Add Guy
                        [protected] This number Money Send 12, 500rs)
                        [protected] Car Driver

                        pls..
                        sir..
                        Help Me..
                        My Contect Numbers
                        [protected]
                        ([protected] Send Google pay Account)
                        OLX India Customer Care's response, Dec 17, 2019
                        Verified Support
                        Dear Mekala,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          D
                          diff_2013
                          from Pune, Maharashtra
                          Dec 11, 2019
                          Resolved
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                          Resolved

                          Website: www.olx.in

                          Olx offers 5 free ads for duration of 60 days which is understandable from their business point of view. They want to make profits and hence it's all right that they restrict the number of free ads for a time duration.

                          What i have been asking them is to provide detailed data about how many ads that i have posted in a category and how many free ads are still left before the free limit is over. Such data under my profile will be very helpful.

                          Despite of repeated requests they don't seem to be interested to implement such a feature. When i call the customer care and ask to talk to senior they do not allow me. When i submit feedback and ask for call back they don't.

                          Olx is good but not that user friendly, sadly.
                          Jan 12, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 12, 2019
                          OLX India Customer Care's response
                          Dear OLX user,

                          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                          Thanks,
                          Team OLX
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                            P
                            Pahujashubham01
                            from Hisar, Haryana
                            Dec 11, 2019
                            Resolved
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                            Resolved

                            Address: Pathron Vali gali, Hisar, Haryana, 125001

                            I saw a mobile phone on olx and contact to the owner of the mobile phone and he told me that he is a army person so i can told about phone and he told me for send 650 rs for dilivery charges of cantt and he take min. Amount 13000 from me and mobile phone can't come 😭 and and he is fraud with me and i have all the proof what he send and i told to olx and he told me that complain to the nearest police station but he can not write the complain
                            Jan 25, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 12, 2019
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
                            Dec 12, 2019
                            Updated by Pahujashubham01
                            My olx register no. [protected]
                            Dec 12, 2019
                            Updated by Pahujashubham01
                            It's details of receipts and I pay by paytm

                            Dec 13, 2019
                            Updated by Pahujashubham01
                            One more transaction

                            Dec 13, 2019
                            Updated by Pahujashubham01
                            No phone call comes
                            Dec 13, 2019
                            Updated by Pahujashubham01
                            Plz resolve fast
                            Verified Support
                            Dec 17, 2019
                            OLX India Customer Care's response
                            Dear OLX User,

                            Thank you for sharing the concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!
                            Helpful
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                              D
                              Datta Kurund
                              from Mumbai, Maharashtra
                              Dec 9, 2019
                              Resolved
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                              Resolved

                              Address: jaybhavni nagar cidco N4, Bulandshahr, Uttar Pradesh, 431001

                              Olx pe ek banda jiska nam manjeet singh hai o mujhe olx pr i phone 6s rose gold colour rs.7000 me bech rahatha usne delivery charge ke rs.1100 ki mag ki badme baki ke bache pese online payment phone pay se mo. [protected] urgent payment karo fir apka phone 1 hours me delivery ho jayega ka, army ka nam leke mujhe fhasaya ...bad me payment ane ke bad payment error bata raha hai system me kehake aur peso ki mang ki... mere total Rs.12142 dub gaye hai badi mehant se pese jama kiye the pr indian army ke nam pe logo ko fasaya ja raha hai..
                              Plz all friends stay alert...
                              Dec 10, 2019
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 11, 2019
                              OLX India Customer Care's response
                              Dear Datta,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                T
                                tkggokul
                                from Mumbai, Maharashtra
                                Dec 6, 2019
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                                Address: 620002

                                I have seen a car advertisement in olx. He said his name is rakesh kumar. And he is working in indian army bangalore. Car amount is 150000. He said he is working in indian army so believed him and also he send his photo with military dress and also adhar card. He said he need 15000 in advance to get the car out of indian army courier department. I paid 5000 through imps he gave paytm account number. After paying 5000 i went to bangalore indian army camp. But they have not allowed me. So i waited for his call and he called me and informed that he need another 15000 to get the car out of indian army camp. I refused to pay. As i think this may be fraud. Next day i contacted him and asked for refund my money. But he didn't gave my money. Big scam is going on in olx in the name of indian army. Please take necessary step to stop this scam in the name of indian army. Name
                                Rakesh kumar. Mobile number : [protected] account number[protected].
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                                  P
                                  Pradumnsinghsola
                                  from Indore, Madhya Pradesh
                                  Dec 6, 2019
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                                  Address: Village bhagora, Indore, Madhya Pradesh, 453441

                                  Mujhe olx per acre pasand a gai thi the iska ko mangwane ke liye unhone mujhe indian army e transport ke naam se a mere ghar home delivery ke liye bola jinhone mujhse 4150 advance payment liya fir mujhe bola ki gadi aapke munh mein a rahi hai uske liye aapko 11300 aur pet karna padenge tu mane ya munh bhi ped kar diya per mujhe abhi tak gadi nahin mili olx main complaint kariye kya result aata hai pata chalega
                                  I saw a mobile phone on olx and contact with the owner of the mobile and he told me he is lives in hisar cantt and told me to send money to me and I send money but mobile phone can't come 😭😫
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                                    S
                                    Sathiyamani
                                    from Mumbai, Maharashtra
                                    Dec 5, 2019
                                    Resolved
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                                    Resolved

                                    car indian army

                                    Address: 1, st' xavier street old kuyavar palayam near st'marys church, 625009

                                    Sir i see 02/12/2019 olx and he put add maruthi alto 800 car number tn11a9160 olx user id his name naveen singh tomar i have this guy aathar card he said i working in indian army i got transfer chennai to lucknow so i go and i sell my car in olx he say prize 120000 and i chat in whatsapp number [protected] i said how can i trusted you not trusted you so give u r photo he sent army office photos and his id he said i sent car in indian army...
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