| Address: New Delhi, Delhi, 742102 |
I, bogola prasad chatterjee of post-cossimbazar (Birlar more), ps-berhampore, dist-murshidabad, west bengal-742102 (Mobile-[protected]/[protected] proposed through olx to purchase an enfield bullet 350 no. Up15cl9396 owner - mr rahul (Working in indian army) s/o suresh pal, house7, 0, vill-iklota, modipuram, meerat, up-250110. His adhaar card no.[protected]. Mr. Rahul contacted me so many times and taken us in confidence and finally i have paid rs.1, 33, 000/- to shri ram vilas vide account no.[protected], ifsc code pytm0123456 as advised by rahul. Later i understood that i have frauded by them. I have believed them only because of olx.
Therefore, it is requested that necessary action may kindly be taken to get the money refund and steps may be taken against them as defame the name of reputed company like olx by defrauding the amount of nidy people of this country. All the documents which were sent by them are being sent herewith for ready reference.
Jan 5, 2020
Complaint marked as Resolved
Verified Support
Dec 04, 2019
OLX India Customer Care's response Dear OLX User,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
I am regular /Genuine user of OLX since 2017 –purchased and sold minimum 30-35 items
Yesterday I seen your team had blocked my login id as user suspended
I am nowhere involved with any commercial use of this app, enjoying the app very finely
kindly arrange a call back, for re-activating my account ” Urgently “
We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.
Thanks,
Team OLX