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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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2856
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OLX India reviews & complaints page 119

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N
neelvora
from Bengaluru, Karnataka
Jan 2, 2020
Resolved
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Resolved

Address: 560003

OLX has suddenly banned my account without any reason. My email is [protected]@gmail.com.

When I called them, all they told me is that I must have violated their posting guidelines but no specific reason. I really dont think I have violated any policies since Ad was posted few days ago.

When I tried searching forums, it seems lot o[censored]sers are facing similar issues where their account is getting suspended/banned without any reason

Pretty sorry state of how they handle customer. Best part is that customer support team wants a feedback on how they managed the query :)
Feb 3, 2020
Complaint marked as Resolved 
Verified Support
Jan 03, 2020
OLX India Customer Care's response
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

Thanks,
Team OLX
I have booked oneplus 7pro mobile. But you have delivered wrong product (i phone mobile). Even bill also mention oneplus 7pro mobile. I have called so many times but not responding. Its too delay to settlement.

Kindly take necessary action
OLX India Customer Care's response, Jan 6, 2020
Verified Support
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [email protected].

Awaiting reply from you!
Once again, feeling aggrieved of my complaint, they banned my new account, although I have not violated any rule and I was maintaining only one / single account.
[protected] is my no on which i have made account.
OLX India Customer Care's response, Jan 6, 2020
Verified Support
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

Thanks,
Team OLX
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    R
    Rp singh dhata
    Jan 2, 2020
    Resolved
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    Resolved

    Address: Village Shihari Post Baraipur Fatehpur Uttar Pradesh, Barabanki, Uttar Pradesh, 212656

    Dear Sir/Mam,

    I would like to inform you that yesterday i.e. 01/01/2020 I want to purchase a vehicle which is car in OLX website and I was transferred 1.2 Lac through Paytm and Bhim Appp and next day I felt that this gay is fraud and I well known that I'm getting trapped. Now what should I do for recover my amount. Please help me. All image are attached for your reference.

    Regards
    Rudra Pratap singh
    [protected]
    Feb 3, 2020
    Complaint marked as Resolved 
    Verified Support
    Jan 03, 2020
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      S
      sumitra2405
      Jan 1, 2020
      Resolved
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      Resolved

      Website: Olx

      A fellow named Sanjay Singh approached me for the add i had posted. He sent me barcode scanner of paytm and askd me to scan saying I will get the amount in my account. I being unaware of all these I accepted the offer, which resulted in 23k debited from my account. I Feel OLX is not at all a safe platform. We the consumers are being used by such frauds. Also, he had sent me the snap of his adhaar card, pan card and canteen card saying he is from CISF.

      Team, please take action on such people.
      Feb 12, 2020
      Complaint marked as Resolved 
      Jan 01, 2020
      Updated by sumitra2405
      Phone number which he gave is [protected] claiming he is from CISF
      Verified Support
      Jan 03, 2020
      OLX India Customer Care's response
      Dear OLX User,

      Greetings from Team OLX!

      We would be more than happy to help you.

      Would request you to elaborate on your concern so that we can assist you accordingly.

      It would be great if you could share the contact details of the person that you are referring to.

      In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

      We look forward to serve you better.
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        A
        Asha Shitole
        Jan 1, 2020
        Resolved
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        Resolved

        Address: Flat No:403, Trimurti Apt , Wakad, Pune, 411057

        Hi Team,

        I have placed order for Nikon DSLR Camera mentioned AD ID [protected]
        and the seller had asked for Rs 1000/- initially for advance booking and I had transferred money to his shared account details.
        Then the seller send me the Blue dart courier receipt and once I was confirmed that he has dispatched my courier then only I transferred amount of Rs 25500/-
        and now again he is asking money for insurance of product and when I inquired why this is required then he started abusing me and he told me he is not going to deliver any of the goods that I have booked and he also told that no one can do nothing of him if I complain regarding him
        Feb 3, 2020
        Complaint marked as Resolved 
        Verified Support
        Jan 03, 2020
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
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          S
          Sreedevi666
          Jan 1, 2020
          Resolved
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          Resolved

          Sir/ Madam,

          On 31/12/2019, Tuesday I had applied for an job at Olx.

          So A women had called me and asked me to update a form regarding our details and then for this they would charges for Rs.10/- and as I proceed for the payment, after the completion of the form they deducted Rs.1900/- from my account.

          Then I just gave a call back and asked her about this, she said bcoz of some techinichal issues its happend like that so we will refund the money back, for that she asked me some other card details including CVV number.

          Later I got a call from bank and those people informed me that my debit card has been hacked by hackers. And then I have done Futher move and I just contacted with the branch and blocked the card.

          Phone number and link details of that people has been mentioned here below:

          Mob: [protected]
          Name : Riya sharma (She introduced her name as Riya Sharma. I do not no its fake or correct)
          Web site link : http://shineperfectjob.com/ ( online application and payment link)

          So this is my request to just make sure that such things doesn't happen to any other person in future.

          Thanks & Regards
          Sreedevi
          Feb 4, 2020
          Complaint marked as Resolved 
          Verified Support
          Jan 03, 2020
          OLX India Customer Care's response
          Dear OLX User,

          Greetings from Team OLX!

          We would be more than happy to help you.

          Would request you to elaborate on your concern so that we can assist you accordingly.

          It would be great if you could share the contact details of the person that you are referring to.

          In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          We look forward to serve you better.
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            D
            dona maria george
            Dec 31, 2019
            Resolved
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            Resolved

            While selling my gym bike in olx, i received a call from manjeet dilharan from guwahati. He agreed to buy the bike for 4500 and proceed to pay online via google pay. He send me bar code and asked me to type upi pin. But money was lost from my account. He said he will send back the amount and tried with five and ten rupees which was successful. Again he send bar code and i lost money. Total 9000was lost
            Feb 3, 2020
            Complaint marked as Resolved 
            Verified Support
            Jan 02, 2020
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from Team OLX!

            We would be more than happy to help you.

            Would request you to elaborate on your concern so that we can assist you accordingly.

            It would be great if you could share the contact details of the person that you are referring to.

            In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            We look forward to serve you better.
            [protected]
            Harsha Harsja's reply, Dec 29, 2019
            #2556, kantharaj urs Road k.G.koppl, mysore-570014
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              D
              dargily
              from Bengaluru, Karnataka
              Dec 30, 2019
              Resolved
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              Resolved

              Hi,

              I have ordered the laptop for 7000 (Paid through gpay) rs and still same has been not received.

              Customer is not at all picking the call and her id is showing inactive in olx.

              Her id - dr mansi kannan
              Number - [protected]
              Ad id - [protected]

              Please assist to find this contact and do the needful to resolve this issue. Otherwise i am looking to give complaint in police station as well.

              My contact - [protected], name - dargily
              Feb 5, 2020
              Complaint marked as Resolved 
              Verified Support
              Dec 30, 2019
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Transaction receipt if any, in context to advance payment.
              - Chat/message history with the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
              Dear sir/madam,

              Dear sir I'm olx customer some one using fake ID then related car..., asking advance payment pls check and clear this related problem
              [protected] one member
              [protected] second number
              Please check more fake ids
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                J
                jagadeesan N
                from Jayamkondacholapuram, Tamil Nadu
                Dec 29, 2019
                Resolved
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                Resolved

                Address: Aviyur, 626106

                I am cheated 53800 rupee from olx ad person ad id [protected].
                In olx there is so many fraud persons there cheated like this please take necessary action on this.
                I spoken to aperson from olx chat and he give me a number, i spoke to that person he told that i am in army i give bike for you 32000 but he ask to put money in bank account, but he doesn't give the vehicle, please take necessary action on this ad person.
                Feb 5, 2020
                Complaint marked as Resolved 
                Dec 29, 2019
                Updated by jagadeesan N
                I am cheated from olx ad id[protected] person

                Verified Support
                Dec 30, 2019
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing the concern with us.

                We completely understand your situation and apologize for the inconvenience caused.

                We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                Addressing your concern is our priority and we will always give you the best possible service.

                Thank you for contacting OLX!
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                  P
                  Praveen Pai
                  from Udupi, Karnataka
                  Dec 28, 2019
                  Resolved
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                  Resolved

                  I posted an ad in olx as i wanted to sell racks. Within few minutes a person called me saying he wanted to buy it. He did not take any action in olx instead directly called me. I sent him images of other racks in whatsapp which i wanted to sell and was about to post in olx before i received his call. He told he will buy all of them which would cost 40, 000. He agreed to my price immediately without any bargain. He told he will pay me immediately but i told him to pay only when a person of his comes to collect. He claimed to be in military by sending photos of aadhar card and said that he would be busy after some time till night and cannot contact. I agreed with him and said him to do the payment now. He sent a link to me and said if i pay through that link money will be deposited to my account. I acted as if i followed all his steps and recorded his call. I came to know i would loose around 1000. So what i want to say is that if these things keep happening customers feel insecure to post ads on olx.
                  Ad id:[protected]
                  Jan 29, 2020
                  Complaint marked as Resolved 
                  Dec 28, 2019
                  Updated by Praveen Pai
                  10, 000 and not 1000
                  Verified Support
                  Dec 29, 2019
                  OLX India Customer Care's response
                  Dear Praveen,

                  Greetings from Team OLX!

                  We would be more than happy to help you.

                  Would request you to elaborate on your concern so that we can assist you accordingly.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serve you better.
                  You have banned my 2 account why what was the reason i want reason what fraud i have done plz i want my both accounts will back safe plz request agr apko banne hi krna to bnaya hi ku hai bnd kr diejie is3
                  I posted add in OLX to sell sofa. Immediately i got a call from one person called Manish Pawar his no is [protected]. He want to buy product but he don't want to transfer amt onlline. Later on i checked on true calling his correct name is Nitish Ramdas Google fraud.
                  Can u pls check urengtly . My mobile [protected]
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                    R
                    rameshbabu.cheerla
                    from Bengaluru, Karnataka
                    Dec 28, 2019
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560076

                    I have seen honda active scooter on olx and thought to buy. This guys has sent us pics and said he was posted in bangalore. He said we will send bike through their indian army courier and asked us to pay 3150 we paid. Next 2 hours they said u have to pay rs. 8850 to release bike or to login for clearance. Like wise we paid some around s.25000 and these people now again they have called and said we want 10k on 25-dec-2019.

                    Now they have switched off their no.

                    People involved in the grounds
                    1. Patel
                    2. Rajveer singh

                    I did this by google pay and fraud guys google pay number is [protected]

                    Fraud guys contact numbers are,
                    1. [protected]
                    2. [protected]
                    3. [protected]

                    I thinks information will suffice to find out the culprit.

                    I request indian army to find out the person if they such kind of person immediately terminate them.. Otherwise i will escalate this issue to pm.

                    Regards
                    Ramesh babu cheerla
                    Jan 30, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 30, 2019
                    OLX India Customer Care's response
                    Dear OLX User,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                    Addressing your concern is our priority and we will always give you the best possible service.

                    Thank you for contacting OLX!
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                      G
                      Gowmara
                      from Kangayam, Tamil Nadu
                      Dec 28, 2019
                      Resolved
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                      Resolved

                      Olx banned my account without informing me for no reason. They don't have any valid reason for banning my account. Better go with quikr. I will inform all my friends in fb, twitter to quit olx. I am in middle of transaction with seller. I already sent money to him. Since olx banned my account, i am unable to contact seller. Get lost olx. You will be surely treated a lesson by government
                      Jan 29, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 28, 2019
                      OLX India Customer Care's response
                      Dear OLX User,

                      We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                      Thanks,
                      Team OLX
                      I sent mail to them, no reply. Please remove the ban
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                        D
                        dipen lathia
                        from Ahmedabad, Gujarat
                        Dec 28, 2019
                        Resolved
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                        Resolved

                        Address: Irshad V Iliyas,Sea way nujoom Floor A Near Akshay cenre,Near Veli Ground,Fort Kochi,Ernakulam dist.Kerala

                        I had bought a watch from mr. Irshad v iliyas who lives in fort kochi kerela. I transfered the money to his account after which he couriered the watch to me. After receiving the watch i noticed that the watch was not in fully working condition. I complained about this to the seller who asked me to get it repaired locally and he would pay the repairing cost. I got the watch checked but it repairing was costly so i contacted mr. Iliyas who said plz return the watch and he vl refund the money. I have sent the watch to him. He has confirmed that he has received the watch but now he is not refunding my money. His email id is [protected]@gmail.com and he works in hdfc bank cochin. Please help me out
                        Jan 31, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 28, 2019
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          S
                          saundhekar
                          from Jabalpur, Madhya Pradesh
                          Dec 26, 2019
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                          Address: 13flat no A-4 elegant elegant emperor subramania s, Chennai, Tamil Nadu, 600041

                          I have sold my eon car on 8th dec'19 at chennai omr branch as per agreement olx has to pay me 1, 60, 000 but till date only 1, 50, 000 only paid to me balance 10000 not paid to me. Now your representative is giving all kind of excuses and not ready to pay balance amont. Also as per your commitment rc transfer as not done.
                          All documents are with me plz contact me on [protected] for any clarification.

                          Sunil
                          Verified Support
                          Dec 28, 2019
                          OLX India Customer Care's response
                          Dear OLX User,

                          We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                          Thanks,
                          Team OLX
                          Jan 02, 2020
                          Updated by saundhekar
                          Already shared but sofar no resolution
                          I had sold my eon TN-07 BU 7679 car on 8th dec'19 at Chennai OMR branch as per agreement OLX agreed to pay me 1, 60, 000 but till date only 1, 50, 000 only transferred to me balance 10, 000 not paid to me. Now your representative Mr. Mullai (mobile no- [protected]) is not providing me any response regarding my balance amount payment.
                          I don't know how much follow-up I have do for my balance amount.
                          It is clear case of fraud from your side if I will not get any response from your side in one week of time I am going to file case in consumer forum.
                          All documents are with me plz contact me on for any clarification.

                          Sunil Aundhekar
                          [protected]
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                            R
                            Rahulgaur123
                            from Mumbai, Maharashtra
                            Dec 26, 2019
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400071

                            My account with Gmail id [protected]@gmail.com got suspended without any reason. I am a genuine customer, I have been using olx for buying and selling old goods frequently. They have banned me without any reason. If they don't want people to buy and sell then why the hell they advertise it so much. They create trouble for genuine buyer/sellers and allow fraudster to do the fraud
                            Feb 2, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 28, 2019
                            OLX India Customer Care's response
                            Dear OLX User,

                            We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                            Thanks,
                            Team OLX
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                              D
                              Devendra0705
                              Dec 26, 2019
                              Resolved
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                              Resolved

                              Address: F-28 ,sector-8, Paytm Building, Gautam Buddh Nagar, Uttar Pradesh, 201301

                              Seller send damaged item as mentioned in the description item condition is mint and fully function, after receiving the item i seen item is total damaged and non functional.

                              1) screen is broken
                              2) volume and brightness buttons are non functional.

                              And i offer to seller send this item back to him as ask for refund then he start not picking my calls and stop communication.

                              Seller no. :- [protected]

                              Total amount paid = rs.500 + rs.70 = rs.570
                              Ad id [protected]

                              Add description :-
                              "casio" lcd pocket colour television (Lcd tv), model no. Tv-470

                              Post location :-
                              Vardhman nagar, mumbai, maharashtra dec 07
                              Jan 30, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 28, 2019
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing the concern with us.

                              We completely understand your situation and apologize for the inconvenience caused.

                              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                              Addressing your concern is our priority and we will always give you the best possible service.

                              Thank you for contacting OLX!
                              Helpful
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                                C
                                Charan Varma Namburi
                                from Hyderabad, Telangana
                                Dec 26, 2019
                                Resolved
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                                Address: 534201

                                My name is Varma
                                I saw an ad on olx of a broken iphone
                                We had a deal and he just asked me send courier charges of dtdc
                                I did ..
                                he some how managed to take amount of phone saying he is in trouble.
                                I have all the proofs he sent to me including bank statement, transaction details and car number.
                                Local police showed me what they really are .
                                They dont even take my complaint

                                Is there any way to catch them ### ??
                                Jan 28, 2020
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 28, 2019
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                - Your registered phone number on OLX
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the seller.
                                - Chat/message history with the seller.
                                - Contact number/email address of the seller.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                Awaiting reply from you!
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                                  Y
                                  Yedu5555
                                  from Bengaluru, Karnataka
                                  Dec 25, 2019
                                  Resolved
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                                  Resolved

                                  My olx account banned few days ago. And when i send a mail to olx support team they tell that my account banned because i posted ads related budgies and hamsters.in india budgies and hamsters is not banned. These pets are avilable in many licensed pet shops. Then what was the problem with olx. And also they can reject the ad before posting.. And atleast give a warnning... And im posted the ad few months ago they are taking action now... Its very bad... Im using olx for a long time and finally they disappointed me... Please reactivate my account...
                                  Jan 27, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 26, 2019
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                                  Thanks,
                                  Team OLX
                                  They still telling " we can't reactivate your account".every time I request they are just copypasting the reply they are not listening to my questions and not giving a perfect answer just telling we can't reactivate your account...
                                  Please remove my bann.just give me a second chance...
                                  My no:[protected]
                                  Email: [protected]@gmail.com
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                                    G
                                    greekgodzeus25
                                    Dec 25, 2019
                                    Resolved
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                                    Address: 577101

                                    Dont know why olx is banning my account for no reason, i am sick of them, they banned my account for no reason no justification given if you dont want to run your business please close it down rather than troubling innocent customer.

                                    Phone no : [protected]
                                    Email : [protected]@gmail.com

                                    Olx india please dont abuse your customers.

                                    Please have a system in place where you can verify the user genuinely like kyc not unnecessary and unethically banning customers.
                                    Jan 27, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 26, 2019
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in.

                                    Thanks,
                                    Team OLX
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                                      M
                                      Mukundan Menon
                                      Dec 25, 2019
                                      Resolved
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                                      Address: Bangalore, Karnataka

                                      I have paid rs.999/- on 16th december 2019 for an advertisement in olx.in for 30 days ad posting as a featured benefit, the next day i had received an email from olx that “your ad has been rejected” subsequent to the rejection i sent email requesting for reason of rejection of advertisement. But they sent mail reply as

                                      “we would like to inform as per our records, the ad went live due to which we won't be able to process the refund, however we can re-initiate the service for 30 days. “

                                      Subsequent various mail correspondence they are advertising under ‘featured ad’ as a paid member but without fixed period, i. E from time to time removing and placing. On 24th of december my advertisement became active but not any featured benefits, just like free advertisement. Thus i appreciate if they could advertisement as i needed else they can refund the money.

                                      My ad reference no. [protected]
                                      Jan 29, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 26, 2019
                                      OLX India Customer Care's response
                                      Dear Mukundan,

                                      Greetings from Team OLX!

                                      We regret the inconvenience caused to you due to the deactivation of your ad, the issue has happened due to getting duplicate.

                                      However, now we have activated the ad with the featured service.

                                      Please let us know if you need any further help.

                                      Alternatively, if you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.

                                      Hope this information will be helpful to you.

                                      Thank you for contacting OLX and have a wonderful day ahead!
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                                        R
                                        rajeev_dli
                                        from Patiala, Punjab
                                        Dec 24, 2019
                                        Resolved
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                                        Resolved

                                        Address: SCF 85 phase 7 Mohali Punjab, Mohali, Punjab, 160069

                                        हैलो सर मैं मोहाली पंजाब से हूं एक आर्मी ऑफिसर ने मेरे साथ धोखा किया है उसने olx पर vivo s1 ki ad 7200₹ mein daali thi toh mene us se chat ki olx पर फिर उसने मुझे अपना नंबर दिया तो मैंने उसे फोन किया तो वह बोला के में दिल्ली में अभी तो मैने पूछा के एड तो तुमने यहां के एड्रेस पे डाली है तो वह बोला के वह फोन कोरियर कर देगा तो मैने कहा ठीक है तो उसने मुझे कुछ कोरियर पैकेज के कुछ फोटो भेजें और 700₹ कोरियर चार्ज Google pay se le liya और कहने लगा के जब कोरियर पहुंच जाएगा तो आप upi से पेमेंट कर देना मैने कहा ठीक है तो शाम 4 या 5 बजे कोरियर वाले ने मुझे फोन किया के आपका कोरियर आ गया है तो मैने कहा ले आओ तो वह कहने लगा के जो pyament रह गई है वो कर दीजिए तो आपको कोरियर दे दूंगा में आपके एरिया में ही हूं तो मैने कहा मेरी ऐसे कोई बात नहीं हुई है तो मैंने फोन बेचने वाले को फोन किया तो वह बोला आप पेमेंट कर दो वह आपको फोन दे जाएगा तो मैने 5300₹ और पे कर दिए उसके बाद मैने कोरियर वाले को फोन किया के भाई मैने पेमेंट कर दी है आप आ जाओ तो कहने लगा आप का कोरियर लेट हो गया है जिसके लिए आपको 4150 रुपए और देने होंगे तो मैने कहा लेट आप ने किया है तो कहने लगा आप ने लेट पेमेंट की है इस वजह से आप पे लेट चार्ज लगा है आप 4150 रुपए पे कर दो तो आपको 4100 रुपए वापस मिल जाएंगे और सिर्फ 50 रुपए लेट चार्ज के कटेंगे तो मैने फिर उस फोन बेचने वाले को फोन किया तो बोला आप ये पैसे पे कर दो जिस में से सिर्फ 50 रुपए कटेंगे और 4100 को आपको वापस मिल जाएंगे तो मैने 4150₹ और पे कर दिए उसके बाद मैने उस कोरियर वाले को फोन किया के भाई मैने पेमेंट कर दी है आप आ जाओ तो वह कहने लगा के आपका कोरियर कैंसिल हो गया है अगर आपको renew karwana hai toh aap abhi 5150₹ aur jama karao toh mene aise toh meri koi deal nhi hui hai toh kehne kha agar aap कैंसिल करते हो आपका पार्सल एक महीने के लिए रुक जाएगा तो मैने कहा मेरे पास अब पैसे नहीं है तो कहने लगा अगर आपके पास नहीं तो उसे कहो जिसने कोरियर भेजा है वह जमा करा देगा तो मैने उसे फोन किया तो वह कहने लगा के मेरे पास नहीं है अगर होते तो मैं फोन ही क्यों बेचता और मुझे ही फोर्स करने लगा के आप ही कहीं से ले देके पेमेंट कर दो तो मैने कहा के मेरे पास नहीं है तो उसने अपना फोन बंद कर लिया तो मैने कोरियर वाले को फोन किया तो बोला अगर आप पेमेंट नहीं करेंगे तो में आपका कोरियर नहीं ला सकता और उसने भी अपना फोन बंद कर लिया और मेरे 10150₹ डूब गए है सर प्लीज मेरी मदद कीजिए
                                        Jan 24, 2020
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Dec 24, 2019
                                        OLX India Customer Care's response
                                        Dear Rajeev,

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                        - Your registered phone number on OLX
                                        - Transaction receipt if any, in context to advance payment.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                        Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                        Awaiting reply from you!
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