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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
1858
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OLX India reviews & complaints page 119

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L
Lemba Laishram
from Bellary, Karnataka
Dec 5, 2019
Resolved
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Resolved

Confirmed on 28 k for the honda bike dio. As he told he is in army so not possible to meet. He told he would send in my address next day and told me to pay 3k for the parcel to be delivered. Next day he called me and asked to pay half the amount for delivery. So i paid as i believe in indian army. Few moments later he called me again to pay the full amount to make the complete challan. I confused little and i paid the same. Again few moments later he told due to late payment fine has been imposed. This time i came to know that this is fraud.
I don't know what to do. Shall i complain to police. How can they be punished how can i get refund?
Jan 5, 2020
Complaint marked as Resolved 
Verified Support
Dec 05, 2019
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
Olx India — Banned My Account for No Reason.
Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site .
OLX India Customer Care's response, Dec 6, 2019
Verified Support
Dear OLX User,

We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

Thanks,
Team OLX
How my accont my banned
Mohammadasjadpalakolllu's reply, Dec 4, 2019
Plz sir my account banned open
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    M
    Masum 1
    from Mumbai, Maharashtra
    Dec 3, 2019
    Resolved
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    Resolved

    Sahil kumar, santosh kendre named person took 32500rs. From me on the naam of scooty by introducing himself as army person. And to make me believe so they send me there id proof also. I didn't get the scooty nor my money back. There contact nos. Are [protected] and [protected] through which they were calling me.. They are fraud. All though i have lodged a complaint against them in police station bt i know that nothing is going to happen they are fraud and they are not afraid of anyone.
    Jan 5, 2020
    Complaint marked as Resolved 
    Verified Support
    Dec 05, 2019
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the seller.
    - Chat/message history with the seller.
    - Contact number/email address of the seller.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
    Why blocked my account nothing any reason by possible for in block
    OLX India Customer Care's response, Dec 5, 2019
    Verified Support
    Dear OLX user,

    We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

    Thanks,
    Team OLX
    Pse activate my olx account i change my ad update two or three times and after that i face this time issue and not resolve this issue so kindly resolve this issue.
    OLX India Customer Care's response, Dec 5, 2019
    Verified Support
    Dear OLX user,

    We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

    Thanks,
    Team OLX
    Sanjay singh saying an army man fooling people by asking to pay courier charges

    Fooled me and I have lost 55000

    Need help from government to refund by 55000
    OLX India Customer Care's response, Dec 5, 2019
    Verified Support
    Dear OLX user,

    We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

    Thanks,
    Team OLX
    +[protected] this guy's calling every one to Mumbai international airport and saying I have Activa iam working in Army he is asking for online payment he is thugs people I checked with airport security they are saying every day he fraud with new people pls. Attention with this guy
    OLX India Customer Care's response, Dec 6, 2019
    Verified Support
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
    My id got banned for no reason i just posted ad for my ipad ...i found olx to b good for selling n buying 2nd hand items but sorry for this time it's not doing good
    OLX India Customer Care's response, Dec 6, 2019
    Verified Support
    Dear Bishal,

    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

    Thanks,
    Team OLX
    I was looking for a car to purchase.
    I don't know OLX has been suspended my account without notifying or giving any prior reason.
    account linked to [protected]@gmail.com
    OLX India Customer Care's response, Dec 6, 2019
    Verified Support
    Dear OLX User,

    We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [email protected].

    Thanks,
    Team OLX
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      I
      Irfan Khoja
      from Mumbai, Maharashtra
      Dec 2, 2019
      Resolved
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      Resolved

      Address: Law Garden, Ahmedabad, Gujarat, 380009

      I have seen an advertisement on OLX for IPhone 5 SE 32 GB in 5500
      I have called that guy named "Mohan Kumar" on True Caller it was showing "MOHAN KUMAR CISF" spoke with that person he said I will courier you the phone from Indian Army Military Courier Service, I don't need to pay any money now but when I send you the receipt you have to pay me the courier charges, I agreed and said ok, Then I have received the receipt on whatsapp for 440, so I have transferred 500, after an hour I have received call from Mohan Kumar he asked me to transfer 2000 as he needed in emergency, I thought the courier was on the way so I transferred the amount, in the evening I have received a call from the delivery man whose number was also mentioned on receipt and checked on true caller it was showing me "RAHUL SHARMA COURIER BOY MILITARY COURIER SERVICE" I thought it was genuine he asked me to send 3999 as a half insurance verification amount so that he receive the delivery message so he can deliver the same I called Mohan Kumar and he said let me talk to the courier service and after 10 min I received call again stating yes you have to do its army procedure which he wasn't aware, I said ok and transferred 3999 through Google pay to "RATAN SINGH INDIAN ARMY" after 10 Min Rahul Sharma the delivery man called and asked you have to pay 3999 more you have to pay the whole insurance amount for the verification, I again confirmed with Mohan Kumar and again he replied I will ask and get back to you and after few minutes I have received call from Mohan Kumar saying yes you have to do that and I again transferred the same amount, to “RATAN SINGH INDIAN ARMY” and then I thought now my mobile is 10 minutes away from me I wasn’t aware that this a scam going on after 10 minutes I have received call again from Rahul Sharma stating that I have did a big mistake the Insurance verification amount was 7999 so you have to transfer 4000” there I thought that this is a scam I tried to request Mohan Kumar to return back my money or to do something by his side he said don’t worry just wait for 40 days you will get back your money”
      I know on olx there is warning not to transfer any funds before having the product, but I never thought that any one will be scamming in the name on INDIAN army
      I am just posting this so that people can know that not to transfer any amount to anyone in the name of INDIAN ARMY not to get scammed like I got
      Please beware of this numbers given below:
      MOHAN KUMAR CISF - [protected]
      RAHUL SHARMA COURIER BOY MILITARY COURIER SERVICE - [protected]
      RATAN SINGH INDIAN ARMY - [protected]
      Jan 5, 2020
      Complaint marked as Resolved 
      Verified Support
      Dec 05, 2019
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!
      OLX banned my regular using account for no reason, big time unprofessional service. almost had sold my bike.
      OLX India Customer Care's response, Dec 5, 2019
      Verified Support
      Dear OLX user,

      We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

      Thanks,
      Team OLX
      Sir i want to purchase a car a person posted his car details Ap37 CE 7866 in the disguise of army showing his adhar card form 23 of car on his name Dammu Suresh deal is done for 180000 and he said i have loaded car on army cargo sent the receipt for 5150. Thinking genuine i paid by phone pe next day he said send 15999 for gps charges after half an hour I got call from number sainik surksha as identified by true caller saying pay 20700 as gps charges and GST ihave sent to bank account number [protected] IFSC code HDFC0003642 HE said as it not credited send once again i send 20700 once again. After few hours he rang me and said pay 31999 as late fee i will deliver car in 50 minutes now'I came to as fraud please guide me
      Sir i want to purchase a car a person posted his car details Ap37 CE 7866 in the disguise of army showing his adhar card form 23 of car on his name Dammu Suresh deal is done for 180000 and he said i have loaded car on army cargo sent the receipt for 5150. Thinking genuine i paid by phone pe next day he said send 15999 for gps charges after half an hour I got call from number sainik surksha as identified by true caller saying pay 20700 as gps charges and GST ihave sent to bank account number [protected] IFSC code HDFC0003642 HE said as it not credited send once again i send 20700 once again. After few hours he rang me and said pay 31999 as late fee i will deliver car in 50 minutes now'I came to as fraud please guide me
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        S
        Sukirti Tiwari
        from Mumbai, Maharashtra
        Dec 2, 2019
        Resolved
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        Resolved

        Address: Indore, Madhya Pradesh, 452012

        I myself kirti suffered from a fraud done by a guy name was vikas patel, jai kishan he said that he is working in cisf posted on indore airport has being transferred to essar now so want to sell the whole furniture, so i contacted him he started taking the payment in google pay (1050+4100+4100+7000+5750= 22000/-) this much i have paid & got nothing... Even he is asking for 5100/- more when i said i don't have this much of amount then he started abusing me and behaving with me, i m a college student belongs from a middle class family i know how i have arranged that amount.. I have just made the payment by trusting on his profession that he is from army but i got cheated.. I don't know now how to arrange this amount and give it back to my parents.. Please do something against these guys they are faking all o[censored]s. These are the no. By which i got the calls vikas-[protected], jai kishan - [protected], google pay - [protected], phonepay - [protected]..
        Jan 5, 2020
        Complaint marked as Resolved 
        Verified Support
        Dec 04, 2019
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!
        Dear consumer care, I am using Redmi Y2 nd there's an app named OLX suspended my account without any reason. Kindly take the strict action as soon as possible.
        OLX India Customer Care's response, Dec 4, 2019
        Verified Support
        Dear OLX user,

        We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

        Thanks,
        Team OLX
        My account is suspsnded with no information
        OLX India Customer Care's response, Dec 4, 2019
        Verified Support
        Dear OLX user,

        We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

        Thanks,
        Team OLX
        Why my olx account suspended, plz reactivate my account.
        I made my olx account by registering my mobile number +91 [protected].
        OLX India Customer Care's response, Dec 4, 2019
        Verified Support
        Dear OLX user,

        We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

        Thanks,
        Team OLX
        Helpful
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          T
          Trisha Ray
          from Kolkata, West Bengal
          Dec 1, 2019
          Resolved
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          Address: 700055

          We have been cheated by a buyer (He wanted to buy the dinning table of which we posted an ad) who claimed to work in indian army. His name is sohan. He tricked us into a scam and rs 24, 900 was debited from our account. He kept on sending qr codes and asked us to transfer which would be refunded by him. But there was no refund and now he's making excuses and not returning the money. As we don't have any contact details apart from the phone number, we are unable to take any stern action. Kindly help. My email address is: [protected]@gmail.com
          Jan 4, 2020
          Complaint marked as Resolved 
          Verified Support
          Dec 04, 2019
          OLX India Customer Care's response
          Dear OLX User,

          Greetings from Team OLX!

          We would be more than happy to help you.

          Would request you to elaborate on your concern so that we can assist you accordingly.

          It would be great if you could share the contact details of the person that you are referring to.

          In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          We look forward to serve you better.
          Today i was trying to login my olx account and a pop up appears your account has been suspended, I am wondering why OLX India has suspended my account linked with the email zeeshan.[protected]@gmail.com,
          I guess this site helps us to buy and sell things, i didn't breach any of their policy then why this kind o[censored]nprofessional behavior
          OLX India Customer Care's response, Dec 4, 2019
          Verified Support
          Dear OLX user,

          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

          Thanks,
          Team OLX
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            D
            Dhari Lal Goenka
            from Kolkata, West Bengal
            Dec 1, 2019
            Resolved
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            Resolved

            Today i offered one garment for sale. I immediately recvd a call from [protected] whatsapp [protected]. The lady buyer asked my phonepay number and told to scan the qr code sent by her.

            I refused to scan the same and requested to make the deal in cash or bank transfer if she likes the product, but she denied to take the product in cash or bank transfer.

            I assume it as new type of scam or mischievous cause.

            Beware of this please
            Thanks a lot to maan ashatbhuja who saved me
            Jan 5, 2020
            Complaint marked as Resolved 
            Verified Support
            Dec 04, 2019
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

            Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!
            Dear Sir

            I am regular /Genuine user of OLX since 2017 –purchased and sold minimum 30-35 items
            Yesterday I seen your team had blocked my login id as user suspended

            I am nowhere involved with any commercial use of this app, enjoying the app very finely

            kindly arrange a call back, for re-activating my account ” Urgently “
            OLX India Customer Care's response, Dec 4, 2019
            Verified Support
            Dear OLX user,

            We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

            Thanks,
            Team OLX
            Why my phone number [protected], [protected] suspended with out any reason
            OLX India Customer Care's response, Dec 4, 2019
            Verified Support
            Dear OLX user,

            We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

            Thanks,
            Team OLX
            My account found is suspended by OLX without any reason, I was just checking to buy Mobile from Olx and chatting with one of the seller post which it got suspected without any reason
            OLX India Customer Care's response, Dec 4, 2019
            Verified Support
            Dear OLX user,

            We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [email protected] with complete details.

            Thanks,
            Team OLX
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              K
              Kumar Devendra Arya
              from Bengaluru, Karnataka
              Nov 30, 2019
              Resolved
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              Address: 560037

              I had posted old items bed and washing machine on olx india for sale. I got a call from sanjay singh : [protected] called himself army man and shown his interest in buying both items at agreed price of 6k but he told payment he do using phonepe voucher of 6000 rps. The voucher he received from army so eventually i agreed to accept. Although i never used phonepe app earlier hence same person requested to download and help him. After i agreed to accept payment using vouchers he himself called and asked to scan vouchers of 5 rs first. I scanned and got 5 rps credit in my account then this guy sent me a voucher of 4990 and asked to scan again this time i noticed money debited from account hence i didn't proceeded further to scan next voucher of 1000 rps. I had a lesson that this guy done fraud of 4990 using phonepe app on[protected] @11:35 pm.
              Jan 5, 2020
              Complaint marked as Resolved 
              Verified Support
              Dec 04, 2019
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

              Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

              Addressing your concern is our priority and we will always give you the best possible service.

              Thank you for contacting OLX!
              My money is lost 4000 cyaber crime
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                S
                sabari32
                from Chirala, Andhra Pradesh
                Nov 29, 2019
                Resolved
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                Resolved

                Address: 7-12, ramakrishnapuram, Prakasam, Andhra Pradesh, 523155

                He make a call for my laptop and he said he will buy...
                And "he send me to a person if he said ok i will buy from you"
                Later on he take money from that person who i met and now i ask him for my laptop and he said i already paid to balaji
                I think his mother and father is no more and he made all these things for his jalsa.. S
                Finally i understand he is alone he just make some contacts and he will do like this... And late he lift my call and he said i did this intentionally i got shocked.

                He said he will pay money tomorrow and you can take laptop tomorrow like this.
                Jan 6, 2020
                Complaint marked as Resolved 
                Verified Support
                Dec 04, 2019
                OLX India Customer Care's response
                Dear OLX User,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                Awaiting reply from you!
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                  E
                  Eric DCosta
                  from Mumbai, Maharashtra
                  Nov 29, 2019
                  Resolved
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                  Resolved

                  account suspended without reason.

                  Address: B M Glorietta, Borewell Road, Nallurhalli, Whitefield, Bangalore, 560066
                  Website: OLX.IN

                  I have been a subscriber with olx for many years, having bought and sold products through their website numerous times.
                  I have assisted their fraud team to identify fraud cases and have had some accounts blocked.in spite of this, without any notification, my account was suspended today. As a result, i'm at risk of losing almost rs 57000 as i had offers from three buyers for a phone, three watches and a laptop.
                  It's very frustrating...
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                  V
                  vishal2468
                  from Delhi, Delhi
                  Nov 29, 2019
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 742102

                  I, bogola prasad chatterjee of post-cossimbazar (Birlar more), ps-berhampore, dist-murshidabad, west bengal-742102 (Mobile-[protected]/[protected] proposed through olx to purchase an enfield bullet 350 no. Up15cl9396 owner - mr rahul (Working in indian army) s/o suresh pal, house7, 0, vill-iklota, modipuram, meerat, up-250110. His adhaar card no.[protected]. Mr. Rahul contacted me so many times and taken us in confidence and finally i have paid rs.1, 33, 000/- to shri ram vilas vide account no.[protected], ifsc code pytm0123456 as advised by rahul. Later i understood that i have frauded by them. I have believed them only because of olx.

                  Therefore, it is requested that necessary action may kindly be taken to get the money refund and steps may be taken against them as defame the name of reputed company like olx by defrauding the amount of nidy people of this country. All the documents which were sent by them are being sent herewith for ready reference.
                  Jan 5, 2020
                  Complaint marked as Resolved 
                  Verified Support
                  Dec 04, 2019
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                  Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                  Addressing your concern is our priority and we will always give you the best possible service.

                  Thank you for contacting OLX!
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                    A
                    Amitava1983
                    from Delhi, Delhi
                    Nov 29, 2019
                    Resolved
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                    Resolved

                    All my ads are old.. They are activated for months... Suddenly today my account is suspended... Olx helpline not existed anymore...[protected].

                    I don't understand why suddenly is this happening... This is my old account... Never face such problems... This is humiliation... Want justice.
                    Mobile [protected]
                    Amitava. Chandra.[protected]@gmail.com..

                    Pls fix this issue asap
                    Jan 4, 2020
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 04, 2019
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greetings from Team OLX!

                    Thank you for taking out the time to write to us.

                    Please accept our sincere apologies for the inconvenience caused.

                    We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                    We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                    Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                    You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                    Thank you for your patience and support.

                    Have a great day ahead.
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                      L
                      Later0000
                      from Idukki, Kerala
                      Nov 29, 2019
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu

                      I had account in olx. I have created this account only to sell my flat. I have posted my ad with olx on 21st november 2019. My advertisement was active till 28th november midnight. After that it was banned for no reason. I got shocked as i didn't misused the site or i don't have any commercial motive. I tried to contact customer care but it is always buy. And per minute call rate is 9 rupees. Even i tried to post ad from other number still faced same issue kindly help me my number: [protected]
                      Jan 5, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 04, 2019
                      OLX India Customer Care's response
                      Dear OLX User,

                      Greetings from Team OLX!

                      Thank you for taking out the time to write to us.

                      Please accept our sincere apologies for the inconvenience caused.

                      We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                      We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                      Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                      You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                      Thank you for your patience and support.

                      Have a great day ahead.
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                        P
                        praveenpk001
                        from Patna, Bihar
                        Nov 29, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, 800016
                        Website: olx.in

                        I want to buy old iphone, so i create an olx account and chat with approx 10 iphone sellers, i need to chat with more people because not most people were didn't want to write on paper with revenue ticket that they are selling iphone to me, but i want to follow procedure, so i talked many iphone sellers, but i don't know why olx blocked/suspended my account. My account mobile. No. Is[[protected]], name rahul kumar. Please look into this matter.
                        Thanking you
                        Jan 4, 2020
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 04, 2019
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from Team OLX!

                        Thank you for taking out the time to write to us.

                        Please accept our sincere apologies for the inconvenience caused.

                        We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                        We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                        Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                        You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                        Thank you for your patience and support.

                        Have a great day ahead.
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                          R
                          rtn@123
                          from Pune, Maharashtra
                          Nov 29, 2019
                          Resolved
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                          Resolved

                          I send few job application on olx.in.
                          But after some time my account is suspended with no reason.
                          I have no idea about reason
                          Help line no. Is continue busy
                          Please tell them to call me
                          & please activate my account
                          I send few job application on olx.in.
                          But after some time my account is suspended with no reason.
                          I have no idea about reason
                          Help line no. Is continue busy
                          Please tell them to call me
                          & please activate my account
                          Please sort it asap
                          Dec 11, 2019
                          Complaint marked as Resolved 
                          I registered complaint on consumer forum, After that Reply by OLX Activate Account soon Account is Activated now
                          Verified Support
                          Dec 04, 2019
                          OLX India Customer Care's response
                          Dear OLX user,

                          We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                          Thanks,
                          Team OLX
                          My account has suspended due to no reason i posted some ad but they thought its against norm. But it was nothing. So can u please activate my suspended account.
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                            C
                            Chinus
                            from Mumbai, Maharashtra
                            Nov 29, 2019
                            Resolved
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                            Resolved

                            My olx account is banned for no reason and without any notification i am just trying to sell my clothes what's wrong in it. I did nothing wrong if they have any problem regarding my account at least they should inform me about the problem. How can they be so rude. I want register a complaint against them otherwise they have to tell me about my issue.
                            Jan 4, 2020
                            Complaint marked as Resolved 
                            Verified Support
                            Dec 04, 2019
                            OLX India Customer Care's response
                            Dear OLX user,

                            We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

                            Thanks,
                            Team OLX
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                              D
                              DrSanjit Kaulavkar
                              from Delhi, Delhi
                              Nov 29, 2019
                              Resolved
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                              Resolved

                              Address: Kagal, Kolhapur, Maharashtra, 416216aoes

                              I was about the upgrade my property related ad... I paid money for monthly plan rs 999... N all of a sudden everything vanished.. They received my payment n next second they banned my account?.. How is it fair?? U guys do whatever u want... Many times ads got deleted aftr payment.. What the hell is happening?? I have other electronics;mobile related ads too... Most of them are paid ads... I want my account back at any cost
                              Jan 5, 2020
                              Complaint marked as Resolved 
                              Verified Support
                              Dec 04, 2019
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from Team OLX!

                              Thank you for taking out the time to write to us.

                              Please accept our sincere apologies for the inconvenience caused.

                              We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                              We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                              Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                              You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                              Thank you for your patience and support.

                              Have a great day ahead.
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                                G
                                Gayatri Franklin
                                from Karnal, Haryana
                                Nov 29, 2019
                                Resolved
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                                Resolved

                                Address: Panchkula, Haryana, 134109

                                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. I had pur my phone twice and both the times my account was banned. I even messaged the customer service but no reply. I was browsing from my olx website and suddenly i got logged out. When i try to login, it says my account is banned. I don't understand the reason. I used olx frist time and was going close a deal when my account got banned. I made the account with real name and it was mobile verified too. Please look into the matter.
                                Jan 5, 2020
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 04, 2019
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greetings from Team OLX!

                                Thank you for taking out the time to write to us.

                                Please accept our sincere apologies for the inconvenience caused.

                                We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                                We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                                Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                                You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                                Thank you for your patience and support.

                                Have a great day ahead.
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                                  D
                                  DHARMESH SHAH
                                  from Mumbai, Maharashtra
                                  Nov 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  I am regular n genuine user of olx
                                  Mobile no [protected]

                                  Today morning it flashes my account is suspended without any reason

                                  If you visit my place, i can show you 80% of household things taken through olx

                                  Kindly re-activate account urgently

                                  My cycle add is under discussion with 2-3 persons, if you suspend this account

                                  This account like this, it will be a big problem
                                  Jan 4, 2020
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 04, 2019
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Greetings from Team OLX!

                                  Thank you for taking out the time to write to us.

                                  Please accept our sincere apologies for the inconvenience caused.

                                  We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                                  We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                                  Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                                  You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                                  Thank you for your patience and support.

                                  Have a great day ahead.
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                                    K
                                    krishana K
                                    from Pune, Maharashtra
                                    Nov 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: navi khadaki Yervada city pune, 411006

                                    Mani olx pay ek active scoty ki add dekhi muze o bike pasand yai gai & aaur muze ye phone number diya [protected] diya call karke boli mai indian army se havu mai aabhi pune se nasik transfer ho gai hu mai aapko bike transport kar rahi rahu karke usaa trasprot challan bhija ure muze cash ka fraud kay. Bad mai muze night charg ye o karke 86500 ka uano fraud keya galati mari hai but plz i request you olx seriveses plz help me or muze post man karke [protected] number se call aata tha or usne muze account number
                                    [protected]
                                    Ifsc code
                                    Pytm0123456
                                    Name
                                    Shanti devi bhija tha
                                    Jan 4, 2020
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 04, 2019
                                    OLX India Customer Care's response
                                    Dear Krishana,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                                    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                                    Addressing your concern is our priority and we will always give you the best possible service.

                                    Thank you for contacting OLX!
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                                      A
                                      AnubhavM69
                                      from Kolkata, West Bengal
                                      Nov 28, 2019
                                      Resolved
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                                      Resolved

                                      I was browsing from my olx app and suddenly i got logged out. When i try to login, it says my account is banned. I don't understand the reason. I use olx very often and was gonna close a deal when my account got banned. I made the account with real name and it was mobile verified too. Please look into the matter. My email is [protected]@gmail.com
                                      Jan 5, 2020
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 04, 2019
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Greetings from Team OLX!

                                      Thank you for taking out the time to write to us.

                                      Please accept our sincere apologies for the inconvenience caused.

                                      We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

                                      We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

                                      Please do write back to us if you have any further queries and it will be a pleasure to assist you.

                                      You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

                                      Thank you for your patience and support.

                                      Have a great day ahead.
                                      Helpful
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