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OLX India reviews & complaints page 12

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J
jhn.mrnd
Apr 10, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Address: India

I John Silvion Miranda thereafter called the user handed over my Maruti Alto K10 VXI AMT HR26CW7325 vehicle to “Sobek Auto India Private Limited (OlX Auto ) thereafter called the dealer against the purchase of the said vehicle.

The OLX car purchase dealer took possession of the said vehicle on 27 Oct 2022 and handed a possession letter dated 27th Oct 2022 ( Time 9.00pm) .

It had been assured by the OLX car purchasers that the transfer of R.C of said Car would be executed promptly after taking possession in the RTO records, however, till date transfer of ownership of said Car has not been affected by your company even after a lapse of almost 6 months.

Whereas, in the possession Letter dated 27 Oct 2022 in regard to Said Car No. HR26CW7325 issued by you/your Company, therein it has been specifically mentioned that “Sobek Auto India Private Limited( Olx Autos) will be responsible for any damage, loss or liability after haven taken physical delivery of the vehicle and till it’s transfer is effected in the RTO records”.

In view of contents as mentioned in the said possession letter, you/your company is liable for any consequence w.e.f. 27 Oct 2022 till its transfer is effected in the RTO records. At present the Insurance is due for renewal and the Insurance company has been sending me reminders in this regard. It is your sole responsibility to make such payments or any other liability that may arise due to prolonged delay in the transfer.

Kindly make payments that arise due to delays from your end send me an update on the present status of the said vehicle and ensure the transfer without futher delays.

Awaiting your prompt action and response in this regard.

John S Miranda
Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

[protected]@olxautos.com
[protected]

Warm Regards,
Team OLX
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    M
    Manu4325
    from Bareilly, Uttar Pradesh
    Apr 9, 2023
    Apr 11, 2023
    This thread was updated on Apr 11, 2023
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    Website: Olx.com

    Dear OLX,

    I had opened my OLX account with my verified mobile number [protected] and email [protected]@gmail.com. I had posted my Car for sale and while interacting with a customer a sudden message appeared that your account is banned. There was no reason told. Being a responsible citizen, ibring to your notice that while i had uploaded my post foe srlling my car..i was spammed by OLX calls and when i refused to entettain them the account was banned. Kindly restore the account [protected] immediately unless you donot want people to sell items on your platform
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      B
      Bhaskar Swamy
      from Chennai, Tamil Nadu
      Apr 9, 2023
      Apr 11, 2023
      This thread was updated on Apr 11, 2023
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      Address: 3, 2nd Canal Cross Street, The Banyan, Apt 1-B, Gandhinagar, Adyar, Chennai

      I took business package for 10 ads and paid Rs.1649. I loaded my ads and only accepted 8 ads. Two pending approval.

      Kindly let know the reason.
      Order ID: ATIN26404505
      Dear OLX User,

      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

      Thanks,
      Team OLX
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        A
        Ashwit Karkera
        from Yellapur, Karnataka
        Apr 9, 2023
        Apr 11, 2023
        This thread was updated on Apr 11, 2023
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        I have sold my car in 2017. Made a mistake by posting add on olx that time. From 2017 onwards at least two calls i get till date (2023) from olx. I made sure that I removed add, I requested olx customer care, olx agency callers to remove my number from the database. But those dumb nonhuman people kept on harassing me and my privacy every now and then. Am so depressed and worried. I had to change my number across all financial institutions of my interest. I don’t know what should I do as next step to stop these calls. I will definitely complain wherever possible but no hope.
        These third party agencies are the worst ones from north. It’s irritating to hear their background sound and spoils the day.
        To make sure they are still associated with olx in real, I did a test. I now agreed with them that yes I want to sell the car I sold in 2017.( because I don’t have any car now). Around 4 people called me for verification then They immediately transferred case to real olx care. Olx again took all details and then arranged an inspection. Right now a inspection guy is waiting for me from last 1 hour near the address I gave, for inspecting my illusionist car. Point here is the third party agency is still works with olx officially but they don’t delete your number saying it’s already marked.
        One last chance to olx. Otherwise I will keep spreading this idea of wasting your time and money too to compromise on my suffering. I’m sorry to the inspection person.
        Dear OLX User,

        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

        Thanks,
        Team OLX
        Ashwit Karkera's [Complaint's author] reply, Apr 16, 2023
        Hi, what is [protected]@olx.in ? please provide correct email id
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          S
          Sri@12345
          from Coimbatore, Tamil Nadu
          Apr 7, 2023
          Apr 8, 2023
          This thread was updated on Apr 8, 2023
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          Address: Coimbatore, India
          Website: OLX.in

          Hi,

          This is regarding the sale of my vehicle to OLX Autos (India) on 16th March'23.

          As confirmed by OLX autos sales team, I am supposed to receive a voucher coupon considering the price my vehicle got sold and taken over by OLX.

          I am been following up for close to 3 weeks not, with zero response from OLX. They seem to be only interested in taking over vehicles and conveniently ignored other assurance.

          Can you/someone pl. assist in escalating this to the right contact at OLX India.

          With Regards,
          SS
          Dear OLX User,

          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

          Email - [protected]@olxautos.com
          Number - +91 [protected]

          Warm Regards,
          Team OLX
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            M
            mohamedabrer
            Apr 5, 2023
            Apr 6, 2023
            This thread was updated on Apr 6, 2023
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            I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. My mobile number:[protected]
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              M
              mohamedabrer
              Apr 5, 2023
              Apr 6, 2023
              This thread was updated on Apr 6, 2023
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              I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined.
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                Karan Capoor
                Apr 3, 2023
                Apr 5, 2023
                This thread was updated on Apr 5, 2023
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                Team,

                i went on olx and posted my advertisment and while posting OLX gave me option of featured advertisment for 30 days for 3 ads and i bought the package for 1999 INR.

                my first advertisment posted as featured successfully . but when i tried my second and third advertisment the bulk package didnt applied. when i reached olx over email i got no response, when i talk to the support center i was told we are sorry you have activated the package and it is limitied to just that sub category from your first advertisment. They just said sorry and not even bought excalation manager on call when requested.

                i am attaching screenshots of their advertisment which a user see while making a purchase . Not a single word mention here that this will allow you to post only in this category/sub category.

                i dont want my money back just make my other two advertisment featured

                Location: Bengaluru
                Date of Activation: 03 April 2023 12:33
                Date of Expiry: 03 May 2023 12:33
                Order ID: 26289432
                Dear OLX User,

                We apologize for any inconvenience this may have caused you.
                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                Thanks,
                Team OLX
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                  K
                  Krishnakumar Navaneethan
                  from Chennai, Tamil Nadu
                  Apr 3, 2023
                  Apr 5, 2023
                  This thread was updated on Apr 5, 2023
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                  I am getting frequent calls from OLX Auto enquiring my interest in selling my car. When I have told them several times not call me as i am not interested in selling the car. Despite my request, they make this annoying calls regularly.

                  I have updated my DND option with Airtel. Even after i update this, i am getting this calls.

                  Can we take any legal action against this company?
                  Dear OLX User,

                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                  Email - [protected]@olxautos.com
                  Number - +91 [protected]

                  Warm Regards,
                  Team OLX
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                    A
                    Azhar32
                    Apr 3, 2023
                    Apr 5, 2023
                    This thread was updated on Apr 5, 2023
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                    Website: OLX. Com

                    I sold a smart phone last year, explained everything to the buyer n offered a reasonable price for the product as the charger of the product was damaged I lowered the price of the actual amount but after successfully selling the product soon my account suddenly got banned n when I confronted the buyer about it he told me that he reported me because of the damaged charger which I already have told him about n even lowered the price due to this n those olx team they simply banned my account without any reasonable proof n so I humbly request OLX to kindly ban people when only they have reasonable proof n not to ban they user blindly. I hope this being some sense in ur brain cells.
                    +1 photos
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      D
                      Davis VG
                      from Bengaluru, Karnataka
                      Mar 30, 2023
                      Apr 1, 2023
                      This thread was updated on Apr 1, 2023
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                      Advertiser Contact

                      Ad id no. [protected]

                      office for rent at infantry road, bangalore

                      i am not able to get the contact number of the advertiser...
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                      D
                      Dean Winchester
                      Mar 29, 2023
                      Apr 1, 2023
                      This thread was updated on Apr 1, 2023
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                      I’m wondering why my account with email id [protected]@gmail.com has been banned without a reason. I’ve put an ad yesterday of selling my motorcycle and woke up to see my account has been banned.Please resolve this problem.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Rspanchal
                        Mar 29, 2023
                        Apr 1, 2023
                        This thread was updated on Apr 1, 2023
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                        Address: A8/270 Amar Colony East Gokalpur Delhi

                        Verification code also comes on my number but it is not getting verified. For repeated calls, he asks to send even bread.
                        +1 photos
                        Dear OLX User,
                        Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting:-https://help.olx.in/hc/en-us/articles/[protected]Technical-Issu...
                        In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

                        Thanks,
                        Team OLX
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                          akshaya_05
                          Mar 28, 2023
                          Apr 1, 2023
                          This thread was updated on Apr 1, 2023
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                          My account is suspended without any reason or giving any information.
                          Yesterday I tried to open my olx account registered with my personal contact number that is [protected] and the full KYC is done for that account. I had a fully verified account with all my details. And I found out that my account is suspended. No communication from olx side no email no explanation for why my account is being suspended. No option to raise my complaint.
                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Mar 28, 2023
                            Apr 1, 2023
                            This thread was updated on Apr 1, 2023
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                            Address: Badradri kothagudem palvancha m
                            Website: Olx

                            Sir
                            My olx account has been suspended since 1 month
                            ago please unbanned my olx account.
                            Thank you
                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              Akashkot22
                              from Gurdaspur, Punjab
                              Mar 28, 2023
                              Apr 1, 2023
                              This thread was updated on Apr 1, 2023
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                              Plz unsuspend my account [protected]
                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                shivanandam20
                                from Kundapura, Karnataka
                                Mar 27, 2023
                                Apr 1, 2023
                                This thread was updated on Apr 1, 2023
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                                Address: Hnabinamakki House, Maravanthe, Kundapura taluk udupi dist

                                Respected Sir,

                                OLX india suspended my account without giving any reason, now I am not able to open olx so request to continue or unlock my account.

                                Thanks&Regards,
                                Shivananda.
                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  S.Mohamed Shaleem
                                  Mar 26, 2023
                                  Apr 1, 2023
                                  This thread was updated on Apr 1, 2023
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                                  Address: 209 Thillampatti

                                  What purpose for banned my the OLX account. My account was suspended I don't what the reason recovery my account
                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    AnuvratJ
                                    from Korba, Chhattisgarh
                                    Mar 25, 2023
                                    Apr 1, 2023
                                    This thread was updated on Apr 1, 2023
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                                    Hello, my AD ID - [protected], Coworking & chill point - I'm facing 2 problems.

                                    First, my ad is not showing in the top position even though I've Posted the the ad around 20/03/23 & noone else has posted ad after me & its showing the posting date of 24/02/23. I request you to move my ad in the correct position.

                                    Second, My Profile pic in the ad is showing different from above, but is showing correct inside the profile
                                    +1 photos
                                    Dear OLX User,

                                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to
                                    [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                    Thanks,
                                    Team OLX
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                                      Awaiz Khan
                                      from Bengaluru, Karnataka
                                      Mar 25, 2023
                                      Apr 1, 2023
                                      This thread was updated on Apr 1, 2023
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                                      Address: [email protected]

                                      My account has been banned for no reason at all, I was not using Olx since a long time and now I stared to use it again but I’m not able to login it says my account is banned, I have Neither posted an ad or connected any one on Olx to buy anything in a few years but my account is banned, I don’t know why.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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