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OLX India Complaints & Reviews

www.olx.in

3.3

Updated: May 26, 2026

Complaints 4715

Resolved

2856

Unresolved

1859

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 13

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Hi team,
My account on olx is getting suspended for no apparent reason. I believe the intent behind using this app is to sale/purchase used or new products and services.
It's so disheartening to see all the engagements with buyers and sellers got lost. Not sure if there's a bot taking decisions to ban people based on keywords but i haven't breached any policy or community guidelines. If inquiring about a product results in banning then what's the point.
Account email which got suspended - [protected]@gmail.com

Kindly resolve this.
Thanks

Feb 9, 2026

Complaint marked as Resolved

Verified Support

Jun 03, 2023

OLX India Customer Care's response Dear OLX user,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.

Verified Support

Jun 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: olx.in

M using olx since 2015. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the # is going on olx.
Even cant able to call customer care too.
My1st olx linked no.- [protected]
My 2nd olx linked no.- [protected]

My both accounts showing suspended since morning.
Why?
Please remove this suspend, otherwise i cant able to sell my product.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

Jun 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I entered my mobile number yesterday (30/05/23) at around 11 pm to check a listing for a used car. Today (31/05/23), since 09:56 AM till 01:29 PM I have received 9 calls from 9 different numbers all belonging to OLX. Even after telling them I don't want to be called and disturbed.

This is the call log.
[protected] - 09:56 AM
[protected] - 10:17 AM
[protected] - 10:49 AM
[protected] - 11:19 AM
[protected] - 11:50 AM
[protected] - 12:21 PM
[protected] - 12:52 PM
[protected] - 12:58 PM
[protected] - 12:58 PM

This is just harassment. Please take a look.
I have already blocked these 9 numbers, but they keep calling from a different numbers.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

Jun 01, 2023

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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Website: www.olx.in

Hi olx,

my account has been banned on 30 May 23 for no apparent reason.
upon contacting, I am told that it is banned for sharing another phone number in chat.

Its not correct. Being a matured and responsible individual, I am using Olx for more than 7 years and I understand a fair way of transacting through such portals.

Suggest you go through the chat logs and Request to kindly reactivate my account. my ph no is [protected]

Feb 9, 2026

Complaint marked as Resolved

Verified Support

Jun 01, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Hello,

After a long time I tried opening my olx account as soon as I posted my ad.. it show suspended. Banned for no reason.

This is how olx work or what.
Many forgery comes now a days where people ask for scan money by sending QR code i have even reported those to olx, such people need real suspension. Whereas we face these issue.

I own this account so long having good reputation but still it's banned..
Pls unbannedy account.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

Jun 01, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Saraswati apartment Kranti-Nagar porvorim

My regular was suspended without any reason.. I tried making multiple more accounts, and after the completion of the process account and then in a while it was suspended Without any reason... Subsequently all the new accounts were suspended similarly. Kindly rectify my issue.
Umar.shaikh.[protected]@gmail.com
[protected]@gmail.com
[protected]
[protected]

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 30, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Verified Support

May 31, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Verified Support

May 31, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Hi Team,

I have tried every possible way to connect with Olx india, have written many mails but not received any reply.

I have sold my car Kia Selto in April 2022 and even till today 28th May 2023 it has not been transferred to the new owner.

Why Olx is so careless and who will be responsible if any mishappening done with the car . I am in Germany and can't take follow up every day or come to Olx office.

Car number:
GJ18 BM 2179
Owner: Gaurav Sharma
Mail: gaurav.[protected]@gmail.com

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 29, 2023

OLX India Customer Care's response Dear Gaurav,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.

Verified Support

May 30, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

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Address: gurgaon

Website: www.olx.in

I got calls from fraud buyers thrice on May 26th Friday. Instead of them paying me they were using a way in Paytm where money was going to them from my account linked to Paytm.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 29, 2023

OLX India Customer Care's response Dear Amit,

Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.

Verified Support

May 30, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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My account has been suspended by the olx.in please remove this ban atleast they should have given me a warning before banning my account but they didnot have given the warning please i am requesting olx.in to remove my account ban as soon as possible my email is [protected]@proton.me

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 26, 2023

OLX India Customer Care's response Dear OLX user,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.

Verified Support

May 27, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have created an olx account and posted an ad today. now it says the account is suspended while logging in. reactivate my account asap

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 27, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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O

omar12

May 25, 2023

accounts registerd under my family members' phone numbers has faced this same issue. do resolve it.

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I am using olx since many years. Today when i posted ad, suddenly after few mins i saw they suspended my account. Still i login from my second no. But same situation there too. That account too suspended. What the is going on olx.
Even cant able to call customer care too.
My both accounts showing suspended from last week.

Why?
Please remove this suspend...

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 25, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Mumbai

Why is all my family / friend numbers getting suspended without even posting any ad, did you block my IP ? I am a user since 2016 and all my ads are genuine and I dont even post that many ads hardly 5-6 in these many years. On what basis are you suspending my account ? is there any technical issue from your end ? pls send me a mail and I will share you all contact no which are blocked, unblock them, this is really frustrating.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 24, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was using OLX account through my mobile number and with my email id. I haven't done any sales or purchase recently and I haven't done anything that is against the company's policy. But still my account is suspended for no reason. Kindly unlock my account.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 24, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was browsing product on my devices and certainly received pop-up that my olx account has been banned.
If that's the case with everyone browsing products than why don't you fix this.
My account Email: [protected]@gmail.com

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 24, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Hello,

After a long time I tried opening my olx account as soon as I posted my ad.. it show suspended. Banned for no reason.

This is how olx work or what.
Many forgery comes now a days where people ask for scan money by sending QR code i have even reported those to olx, such people need real suspension. Whereas we face these issue.

I own this account so long having good reputation but still it's banned..
Pls unbannedy account.
Ac I'd. [protected]

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 24, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My 3 account has been suspended with out for no reason and i created new account but that account also suspended i don't know what happened today total 3 account has suspended please help me out

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 24, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 375, Sri Nilayam, KUDLU MAIN road, KUDLU, Bangalore 560068

My family account 3 nos suspended.
Reason not known.
I kept one paid add from my number.
I stay in pin 560068 and my property for rent in Pin 560100.
Add enquiries started, by that time my account is suspended.
C.K.Venugopal [protected]
V.Rajarajeshwari [protected]
Aswath laxman Venugopal [protected]
All three accounts suspended.
We are very long time users of olx and genuine sales and service provider.
Please check my past records and request you to kindly activate my accounts.

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 23, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have lost Rs 55000 saying army officer

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 21, 2023

OLX India Customer Care's response Dear OLX user,

Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.

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My account has been suspended for no reason Ph no [protected]

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 23, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account has been suspended for no reason
Ph no [protected]

Feb 9, 2026

Complaint marked as Resolved

Verified Support

May 22, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Verified Support

May 22, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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