OLX India Complaints & Reviews

I have been using OLX and have paid 349 rs to post an AD and it went live. Right after 15 minutes, AD got removed and I was not able to login to my OLX account and it stated account banned.
I emailed the OLX support team and I have been keep on getting the standard template as a reply such as ' Account banned due to suspicious activity', 'Account banned due to breach of terms o[censored]se'. When I am responding them every time to explain me what is the actual breach o[censored]se, they still respond only with their standard email template - ' breach of terms o[censored]se'. I emailed them 4 times and each time I am getting the same response.
This kind of customer support is really frustrating as they are not in a position to make the customer understand it.
I am raising this issue against OLX for not keeping up their standard and have hired dump peoples in their customer executive team who are not understanding our concerns.
A compliant should be raised against OLX for not handling this in an effective way
Note : Account got banned after they got my money. What is their technical team doing before that ? There is no breach o[censored]se before I made payment or what ?

Sir,
Need help. I need a seller no -Chowdary (AD ID:[protected]) from Hyderabad. Seller is very polite and we are negotiating on his laptop and now we are ready to pay his asked price but before we are agree the price, the add was removed. initially we only informed him about our offered price can not Strech more.

Now we are ready to take it.
Otherwise share our details to seller, so that he will call us and complete the sale.
Product : Asus tm420ua-ec195w vivobook flip with 14 inch display, amd ryzen 7-5700u, 16gb ram, 512 gb ssd
kalyana chakravarthy (Chakry) -- [protected] & [protected] from Hyderabad.

My both account has been suspended without disclosing any reason with Registered number [protected] and [protected], kindly resolve the issue it is very difficult to contact olx executive since there is no official contact details on app?.

My account([protected]) was suspended for no reason. please reactivate my account as soon as possible.

I purchased a package on Olx to post 3 Car Ads on Feb 15th 2023.It was not mentioned anywhere that the Ads has to be used within 30 days from the date of purchase or that I can only post the Ads from the location I select when posting the Ad.
I stay in bangalore and I purchased the Ad when I was in Kochi and when making the purchase there was only one area that asked me to enter a location just under the section that asks the category of the package I want, but it did not mention that I can only post the Ads that I am about to purchase from the location that I am going to enter. The question was to only enter a location.

My Name is Dharampal Singh owner of car UP80BW1486.
I sold car on OLX Auto in the month of Aug'22. In spite of regular follow-up RC transfer pending even after 240 days. Registered many complaints to customer care but no one is responding. It's really a bad experience I faced ever. Please look into it and resolve ASAP.

Dharampal Singh
Contact No. [protected]

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell phone number is [protected]

My car was sold to Olx autos on 6th September 2022. They hold an amount of Rs 12000 from total amount that was to be given during RC transfer. The maximum TAT for RC transfer was 180days but more than 200days have passed, no confirmation have been given by Olx autos regarding RC transfer and holdback money. Neither their deal representative Puneet Trivedi is responding nor their customer care is helping.

My account suspended with out inform to me
Please verify and activate
[protected]

I have been using OLX for more than 5 years, but i haven't logging in for sometimes and now when I tried logging in is shows suspended. I was using my account with [protected] as mobile number.

I have been using OLX for more than 5 years, but i haven't logging in for sometimes and now when I tried logging in is shows suspended. I was using [protected]@gmail.com as my account with [protected] as support mobile number.

I have been using my OLX account, chatting with sellers at a due care, meanwhile i encountered many fake persons too there are. But last night OLX suspended my account just for sharing my phone number.

I was using OLX account through my mobile number [protected] and with my email id ompragash.[protected]@gmail.com. I haven't done any sales or purchase recently and I haven't done anything that is against the company's policy. But still my account is suspended for no reason. Kindly unlock my account.

My account was suspended by Olx after two days of paying for feature ads. I contacted the support team for the reason and they informed me that I had shared my unregistered number in the chat. After enabling my account, I logged in but my feature add was not displayed. After using the feature add only two days, I contacted the team again, but was told they could not enable the feature add since my account was suspended, so my money has been lost.

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a laptop to sell email id is [protected]@gmail.com

My olx account got suspended for no reason..i paid premium pack of 700 for posting AD..i got 3 spam calls and i blocked the contact..after few minutes my account got suspended... please help me...i want to sell few furniture items because I am going to different location...

Dear Sir, one of the persons Mr. Anil Kumar who says that he is a CISF person did a fraud of 45, 600 rupees with me in the name of CISF.

This person has posted too many ads on OLX to sell his Maruti Swift Dzire 2017 Model registration number DL1CAD0144 with different different names below are the ads ids with names and locations
[protected] Anil Kumar Vivek Vihar
[protected] Anil Kumar Ashok Nagar
[protected] Arshad Ali Lajpat Ngar
[protected] Anil Kumar Lajpat Nagar
[protected] Anil Kumar Lajpat Nagar
[protected] Singh Ritik Dlli Haat

I contacted this person Mr. Anil Kumar on 19th Feb regarding purchase of his old car and we had agreed on a deal 1, 50000 rupees. Mr. Anil said to methat this car is in Government transport hence i need to send 3, 150 rupees and one of my ID proof to him in advance so that he can deliver at my address and he shared teh below account details with me
Account Holder Name : Rakesh Bairwa
Phone Pay number : [protected]
i also transferred 3, 150 rupees on the same number Then Mr. Anil called me and said we have received your amount. I will make you talk with one of my seniors. Please speak to him once. Then after 10-15 minutes Mr. Anil called me again and and make me talk with Mr. Raksh Bairwa from his own number where Mr. Rakesh Bairwa said the as this car is being sent through government parcel then it is our responsibility to provide road accident insurance to our soldiers who are coming at your address to deliver the car hence you need to send 7, 300 rupees more on same number then i spoke to Mr. Anil and said if the car is on your name why are you asking me to transfer the amount in different account thenMr. Anil Said sir as i have given my Car to government transport then they will be selling this car and all the amount would be transferred to government transport account ( Mr. Raksh Bairwa). Please send this amount and all the amount you are paying would be deducted from our deal amount of 1, 50000 rupees and to give security on this Mr. Anil sent me his ID card and the same has been attached in this email. I trusted him just because he sent me the id card of the Indian Army and sent 7, 300 rupees more on the same number of Mr. Rakesh Bairwa. After making tat payment Mr. Anil called me and said sir car has been dispatched and samewould be delivered at 04:20 PM at your location on same day 19thFeb'23.However, around 03:45 i got call from Rahul ( delivery boy ) andhe said sir as this parcel is speed post then you need to make a payment of 16, 500 rupees more then one mail would be generated from our government transport to deliver this car else i will not be able to deliver this car i am at Noida and picking one the scooty till the time please make the payment. I again called Mr. Anil and discussed about the same then Mr. Anil said yes sir please pay this 16, 500 rupees more on same account will adjust this also in our deal amount on 1, 50000 when i made this payment also the Mr. Raul ( delivery boy ) called me and said sir you have made a wrong payment you need to pay this 16, 500 rupees in two transactions 16, 000 and 500 each.I again called Mr. Anil and told the samethen Mr. Anil also told me the same yes you need to make this payment in 2 transactions please make payment again then i toldMr. Anil for now i don't have more money to pay please reversethis 16, 500 rupees i will make the payment again in 2 transactions then he said as this amount has been transferred to merchant account cannot be transferred back you need to make payment again then i denied to make further payment as i was gettu=ing feeling that i am being fraud by these people. Then Mr. nil called meagai and said ok you make the payment of 8, 500 rupees i am carrying cash of 8, 0000 rupees and going to office to deliver the car at your address then i made payment of 8, 500 also the again he said sir this payment should be made from your account only. I again sent him 8, 000 rupees more then he said ok now everything is fine car would be delivered at your location in next 1 hour but after 0 minutes i agai got call from delivery boy Rahul and he said sir you need to make a payment of 21, 500 more for GST hen only ca can be delier at your location i again called mr. Anil and spoke about this M. Anil said yes sir please make this payment also if you don't like the dar the oly 450 rupees would be deducted from your total payment and rest would be refunded at the same time but i did not make this payment i did not have money the i spoke to Mr. Anil to get refund of my money then Mr. Anil said sir you need to pay 2, 150 as government transport file charges then only this payment can be refunded. I made that payment of 2, 150 rupees after tha Mr. Anil called me and said again you have made a wrong payment when I asked how then he said you need to make this payment also in two transactions 2000 and 50 each. But I refused to make this payment again and he is not refunding my money.

Just 2 days ago my wife also called Mr. Anil from my phone to get a refund then he shared different account details and again asking for 2, 150 rupees anddi not tell her also that payment needs to be made in two transactions.

Account holder name : Kishan Lal Bairwa
UPI ID [protected]@paytm

All three Mr. Anil, Rakesh Bairwa and Rahul did a fraud of 45, 600 rupees with me and posted more ads on OLX to make fraud with other people also.

Dear sir this person is doing fraud with people on OLX in the name of India army i would request you to please take necessary against against all these three people
Anil kumar ( Ph : [protected])
Rakesh Bairwa ( Ph : [protected])
Rahul Delivery boy ( Ph : [protected])
OLX Ads IDs
[protected] Anil Kumar Vivek Vihar
[protected] Anil Kumar Ashok Nagar
[protected] Arshad Ali Lajpat Ngar
[protected] Anil Kumar Lajpat Nagar
[protected] Anil Kumar Lajpat Nagar
[protected] Singh Ritik Dlli Haat

Thanks & Regards,

Rahul Chauhan
[protected]

Dear Sir, one of the persons Mr. Anil Kumar who says that he is a CISF person did a fraud of 45, 600 rupees with me in the name of CISF.

This person has posted too many ads on OLX to sell his Maruti Swift Dzire 2017 Model registration number DL1CAD0144 with different different names below are the ads ids with names and locations
[protected] Anil Kumar Vivek Vihar
[protected] Anil Kumar Ashok Nagar
[protected] Arshad Ali Lajpat Ngar
[protected] Anil Kumar Lajpat Nagar
[protected] Anil Kumar Lajpat Nagar
[protected] Singh Ritik Dlli Haat

I contacted this person Mr. Anil Kumar on 19th Feb regarding purchase of his old car and we had agreed on a deal 1, 50000 rupees. Mr. Anil said to methat this car is in Government transport hence i need to send 3, 150 rupees and one of my ID proof to him in advance so that he can deliver at my address and he shared teh below account details with me
Account Holder Name : Rakesh Bairwa
Phone Pay number : [protected]
i also transferred 3, 150 rupees on the same number Then Mr. Anil called me and said we have received your amount. I will make you talk with one of my seniors. Please speak to him once. Then after 10-15 minutes Mr. Anil called me again and and make me talk with Mr. Raksh Bairwa from his own number where Mr. Rakesh Bairwa said the as this car is being sent through government parcel then it is our responsibility to provide road accident insurance to our soldiers who are coming at your address to deliver the car hence you need to send 7, 300 rupees more on same number then i spoke to Mr. Anil and said if the car is on your name why are you asking me to transfer the amount in different account thenMr. Anil Said sir as i have given my Car to government transport then they will be selling this car and all the amount would be transferred to government transport account ( Mr. Raksh Bairwa). Please send this amount and all the amount you are paying would be deducted from our deal amount of 1, 50000 rupees and to give security on this Mr. Anil sent me his ID card and the same has been attached in this email. I trusted him just because he sent me the id card of the Indian Army and sent 7, 300 rupees more on the same number of Mr. Rakesh Bairwa. After making tat payment Mr. Anil called me and said sir car has been dispatched and samewould be delivered at 04:20 PM at your location on same day 19thFeb'23.However, around 03:45 i got call from Rahul ( delivery boy ) andhe said sir as this parcel is speed post then you need to make a payment of 16, 500 rupees more then one mail would be generated from our government transport to deliver this car else i will not be able to deliver this car i am at Noida and picking one the scooty till the time please make the payment. I again called Mr. Anil and discussed about the same then Mr. Anil said yes sir please pay this 16, 500 rupees more on same account will adjust this also in our deal amount on 1, 50000 when i made this payment also the Mr. Raul ( delivery boy ) called me and said sir you have made a wrong payment you need to pay this 16, 500 rupees in two transactions 16, 000 and 500 each.I again called Mr. Anil and told the samethen Mr. Anil also told me the same yes you need to make this payment in 2 transactions please make payment again then i toldMr. Anil for now i don't have more money to pay please reversethis 16, 500 rupees i will make the payment again in 2 transactions then he said as this amount has been transferred to merchant account cannot be transferred back you need to make payment again then i denied to make further payment as i was gettu=ing feeling that i am being fraud by these people. Then Mr. nil called meagai and said ok you make the payment of 8, 500 rupees i am carrying cash of 8, 0000 rupees and going to office to deliver the car at your address then i made payment of 8, 500 also the again he said sir this payment should be made from your account only. I again sent him 8, 000 rupees more then he said ok now everything is fine car would be delivered at your location in next 1 hour but after 0 minutes i agai got call from delivery boy Rahul and he said sir you need to make a payment of 21, 500 more for GST hen only ca can be delier at your location i again called mr. Anil and spoke about this M. Anil said yes sir please make this payment also if you don't like the dar the oly 450 rupees would be deducted from your total payment and rest would be refunded at the same time but i did not make this payment i did not have money the i spoke to Mr. Anil to get refund of my money then Mr. Anil said sir you need to pay 2, 150 as government transport file charges then only this payment can be refunded. I made that payment of 2, 150 rupees after tha Mr. Anil called me and said again you have made a wrong payment when I asked how then he said you need to make this payment also in two transactions 2000 and 50 each. But I refused to make this payment again and he is not refunding my money.

Just 2 days ago my wife also called Mr. Anil from my phone to get a refund then he shared different account details and again asking for 2, 150 rupees anddi not tell her also that payment needs to be made in two transactions.

Account holder name : Kishan Lal Bairwa
UPI ID [protected]@paytm

All three Mr. Anil, Rakesh Bairwa and Rahul did a fraud of 45, 600 rupees with me and posted more ads on OLX to make fraud with other people also.

Dear sir this person is doing fraud with people on OLX in the name of India army i would request you to please take necessary against against all these three people
Anil kumar ( Ph : [protected])
Rakesh Bairwa ( Ph : [protected])
Rahul Delivery boy ( Ph : [protected])
OLX Ads IDs
[protected] Anil Kumar Vivek Vihar
[protected] Anil Kumar Ashok Nagar
[protected] Arshad Ali Lajpat Ngar
[protected] Anil Kumar Lajpat Nagar
[protected] Anil Kumar Lajpat Nagar
[protected] Singh Ritik Dlli Haat

Attaching MR. Anil's ID card, Photo graph which he sent meandhis Whats App Dp along with all payment proof.
Thanks & Regards,

Rahul Chauhan
[protected]

We have paid to post our house for rent. We have paid INR 999 package for 30 days to post our house for rent.

Now, it is more than 24 hours but still the ad is not active.. We could see the message as " Your Ad is waiting to Go live"

Please Publish my ad as early as possible and count the days from the date of active

Rs.21500 send scammer and not delivered my address