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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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2588
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OLX India reviews & complaints page 136

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A
ArYan Kùmár
from Noida, Uttar Pradesh
May 22, 2019
Resolved
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fraud job in delhi metro,vishal mega mart

Address: Dwarka sector 10, New Delhi, Delhi
Website: Delhi metro jobs,Vishal mega Mart s

मैंने olx पर बोहत सारी जॉब के विज्ञापन देखे मैंने बहुत सारे लोगों को कॉल भी किया यहां वहां भेजकर बस परेशान करते है जॉब कहीं और करनी होती है और interview कही और बहुत लोग जॉब से पहले सिक्योरिटी...
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H
Hqrsha vardan
from Mumbai, Maharashtra
May 22, 2019
Resolved
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Website: [email protected]

Indian army — fraud person in olx in the name of indian army named chethan prabhuji bhade.

Submit a complaint
I saw an advertisement on olx and thought of buying a pulsar 200 rs bike. A person who told his name as chethan prabhuji bhade his mob - ([protected]). Told him as an indian army officer and asked me to pay the money via google pay to number [protected] so that he can get the bike released from office. To prove his identity - he sent me his aadhar card, csd canteen identity card, and his other pics (Attached). Considering the authenticity, i transferred him initial 5200/- via paytm. Then he said bike will be delivered to home within 24 hours, then the next day the delivery person named as khaleem khan (Phone - [[protected]]) called me and he said to deposit money (7200+50) then again after one hour he call me n asking money (11500) after one hour again calling sir you have to pay (15000) then you will get the vehicle even i payed again asking me money 30000 that also i payed i than again asking me money this time i get angry why you asking me money always now this time i said without seeing the bike i wont pay the money, then they talked so rashly and forced me to pay the money. By this time, i realized that i am being fooled by this guy and i told him that i am going to file a complaint against him
Jul 14, 2019
Complaint marked as Resolved 
Verified Support
Jun 06, 2019
OLX India Customer Care's response
Dear OLX user,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX
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    S
    sanjay sanz
    from Mumbai, Maharashtra
    May 22, 2019
    Resolved
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    Address: vsk world unit no.198 1 st floor raghuleel mall poisar kandivali west mumbai mh 400067, Mumbai City, Maharashtra

    I've ordered i phone 7plus bt i've received someother buildup iphone, i've paid 200 advance and 8, 300 cod after receiving the wrong product i've called them there are not response me properly i'm having there pan, phone number, google pat number, address.
    The received phone also not yet getting on, they are said there is 7 days replacement but they're not ready to take my calls
    +3 photos
    Jul 13, 2019
    Complaint marked as Resolved 
    Verified Support
    Jun 05, 2019
    OLX India Customer Care's response
    Dear OLX User,

    Greeting From Team OLX!

    We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

    Thanks,
    Team OLX
    Verified Support
    Jun 05, 2019
    OLX India Customer Care's response
    Dear OLX User,

    Greeting From Team OLX!

    We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

    Thanks,
    Team OLX
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      S
      Sanjay Mahesh
      from Noida, Uttar Pradesh
      May 22, 2019
      Resolved
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      Today i became victim of cyber crime. Wanted to sell an item on olx, however in stead of receiving rs. 3500/-, money got transferred to the buyer.

      Now buyer again tried to transfer 7000/- to us, however this time again, the money thru google pay was transferred to pay tm a/c of another mobile

      Thus i lost rs. 10, 500/-.

      I hv lodged the fir at noida.

      Also i hv the phone numbers and e mail id of the fraudster. It needs to be investigated at your end and help me in recovering my money.
      Jul 15, 2019
      Complaint marked as Resolved 
      Verified Support
      Jun 06, 2019
      OLX India Customer Care's response
      Dear OLX user,

      We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

      Thanks,
      Team OLX
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        T
        Tyagi G Arjun
        from Mumbai, Maharashtra
        May 21, 2019
        Resolved
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        Resolved

        The tayler whitehead... A fake usa military man who trying to make me fool by buying my rare coin but he does not know that indians are father of these #... He thought i m fool but i saw this reviews of olx users at last moment... Thanx to you... He offers me 3.5 crore and wants 10000 as transferring tax charges... But at last i expose him... Thank god...
        +2 photos
        Jul 7, 2019
        Complaint marked as Resolved 
        Verified Support
        Jun 05, 2019
        OLX India Customer Care's response
        Dear OLX User,

        Greeting From Team OLX!

        We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

        Thanks,
        Team OLX
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          K
          Kiran1923
          from Mumbai, Maharashtra
          May 21, 2019
          Resolved
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          Resolved

          On 19/05/2019, i have seen ad in olx for scooters, there was 1 tvs jupitor for rs. 16, 500. I called in afternoon to the person (Manasa dhananjaya) mobile number - +91 [protected], he spoke in hindi & said he is army works in bangalore devanahalli airport in passport checking department. He sent bike photos, rc card, his pan card & insurance. I asked him to send selfie & he sent his selfie image & airport photos too. Even his whatsapp profile pic was same as the selfie what he sent

          All documents seems to be real. At 6.30 pm he asked to send rs 2020 via google pay for ([protected]) for travel charge and remaining amount you can settle after delivering bike. Even this google pay number was saved in name or indian army. I transferred after many conversations. He said it will be delivered at 8.00 pm.

          Around 8.45 pm some guy called me saying his name is shrikanth (Mobile number +91 [protected] & +91 [protected]) & he came to deliver the vehicle. He is waiting in our area (Even he said exact landmark near my area) & said if he want to come near home i have to settle remaining amount. He also said there are some army products inside i am not permitted to come inside area until & unless i get permission from my company. If you pay remaining amount they will allow me to deliver. He said its his rules said by his delivery company. I called to 1st person who sent bike. He said even i spoke to delivery company head they are not agreeing to deliver. You settle remaining amount its my responsibility to deliver the vehicle. If you didn't like vehicle i will return full amount. But i have not given.

          I have attached all screen shots including chats.
          Can anyone help me refunding my money back??
          +12 photos
          Jul 8, 2019
          Complaint marked as Resolved 
          Verified Support
          Jun 06, 2019
          OLX India Customer Care's response
          Dear OLX user,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
          I, Onkar Mulik, resident of Kokan Nagar, Jogeshwari east. I had advertise sale of my bicycle online in OLX.

          One person .mr Abhishek Kumar contacted me for purchasing my cycle. We done a deal with him for Rs. 7000 And ask him to pay the money first. He send us one request on Google pay, we thought that the request is for getting our details for transferring amount to my google account. But as we accepted the request, in few minutes Rs. 5000/- were debited from our account.
          When we where talking on the mobile he say that he is army man. When we ask for his I'd proof that he is an army man he object on this.
          You are kindly requested to search for such a culprits who may cheat other inocent people like us. I will be highly obliged to get your help to get our money back from the cheater.

          Thanking you.

          Yours faithfully

          Onkar Mulik

          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #0
          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #1
          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #2
          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #3
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          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #5
          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #6
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          fraud in name of indian army for tvs jupiter of rs 16,500 - Comment #3503438 - Image #9
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            S
            Skylineautomotive
            from Bengaluru, Karnataka
            May 21, 2019
            Resolved
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            Address: 560046

            Hi i have been a member of olx since a very long time, i have always been buying the package’s
            Since last month i have not
            After the olx is updated there is no proper enquires initially where u guys were a start up u used to let the add refresh on our own now for everything u guys charge
            Now it’s been all a waste of my money i want free package for another month i can’t pay more and olx is my platform to sell
            So i don’t want to be in a doubt if i had bought a package this month it would have been useful or if i had missed an enquiry
            Jul 8, 2019
            Complaint marked as Resolved 
            Verified Support
            Jun 06, 2019
            OLX India Customer Care's response
            Dear OLX user,

            We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

            Thanks,
            Team OLX
            Me buy iphone 7 plus he told me my phone is 5 month old only and all accesories available or bill box but he give me fake bill or 2.5 years old mobile and i give 32500rs please help me its a no. Of who sell me mobile [protected] - [protected] please help me my name is imran my contact no’ is [protected]

            i have been a regular user of the olx package my business runs on it, last month is the only month i haven't bought the package - Comment #3438481 - Image #0
            i have been a regular user of the olx package my business runs on it, last month is the only month i haven't bought the package - Comment #3438481 - Image #1
            i have been a regular user of the olx package my business runs on it, last month is the only month i haven't bought the package - Comment #3438481 - Image #2
            Immu10's reply, May 15, 2019
            Its victim fb account or mobile imei or 10000 rs online transtions
            OLX India Customer Care's response, Jun 6, 2019
            Verified Support
            Dear OLX user,

            We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [email protected] with complete details

            Thanks,
            Team OLX
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              C
              from Mumbai, Maharashtra
              May 20, 2019
              Resolved
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              I transferred money to account of an CISF. He said to deliver iPhone SE within 24 hours. And has taken money.
              I have been calling him since and I am not getting any response from him. Neither I am getting the product. I have sent him 1500 rs. And he is asking for more money to get the product.
              After sending the money, I found out about this fraud. So now complaining here.
              Please look forward.
              The fraud number is:-[protected]
              Courier number:-[protected]
              +5 photos
              May 21, 2019
              Complaint marked as Resolved 
              Nothing has been done to resolve the issue
              Verified Support
              Jun 05, 2019
              OLX India Customer Care's response
              Dear OLX User,

              Greeting From Team OLX!

              We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

              Thanks,
              Team OLX
              Suddenly my account got banned...I posted bike ads of mine i want to sell... Why OLX suddenly blocked my account... I want my account back... My email address for the account is- [protected]@gmail.com...
              OLX India Customer Care's response, Jun 5, 2019
              Verified Support
              Dear OLX User,

              We would love to assist you with your query. Request you to share detailed concern at [email protected]. Alternatively, if you wish to have a word with us, please call our helpline number at 1860-258-3333 (10:00 am to 07:00 pm) available seven days a week.

              Thanks,
              Team OLX
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                K
                Kiran1923
                from Mumbai, Maharashtra
                May 20, 2019
                Resolved
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                Resolved

                On 19/05/2019, I have seen ad in OLX for scooters, there was 1 TVS Jupitor for Rs. 16, 500. I called in afternoon to the person (Manasa Dhananjaya) mobile number - +91 [protected], he spoke in hindi & said he is army works in bangalore devanahalli airport in passport checking department. He sent bike photos, RC card, his pan card & insurance. I asked him to send selfie & he sent his selfie image & airport photos too

                All documents seems to be real. At 6.30 pm he asked to send Rs 2020 via Google pay for ([protected]) for travel charge and remaining amount you can settle after delivering bike. Even this google pay number was saved in name or Indian Army. I transferred after many conversations. He said it will be delivered at 8.00 pm.

                Around 8.45 pm some guy called me saying his name is shrikanth (mobile number +91 [protected] & +91 [protected]) & he came to deliver the vehicle. He is waiting in our area (even he said exact landmark near my area) & said If he want to come near home i have to settle remaining amount. He also said there are some army products inside i am not permitted to come inside area until & unless i get permission from my company. If you pay remaining amount they will allow me to deliver. He said its his rules said by his delivery company. I called to 1st person who sent bike. He said even i spoke to delivery company head they are not agreeing to deliver. You settle remaining amount its my responsibility to deliver the vehicle. If you didn't like vehicle i will return full amount. But i have not given.

                I have attached all screen shots including chats.
                Can anyone help me Refunding my money back??
                Jul 11, 2019
                Complaint marked as Resolved 
                Verified Support
                Jun 06, 2019
                OLX India Customer Care's response
                Dear OLX user,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                - Your registered phone number on OLX
                - Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                Helpful
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                  A
                  Akshay Thool
                  from Jabalpur, Madhya Pradesh
                  May 20, 2019
                  Resolved
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                  Address: New Delhi, Delhi

                  Myself akshay from mp manjeet singh from delhi olx pe advertisement dala iphone 5s aur information bhji mobile ki whatsapp pr aur usne 500rs advance manga firr bola courier receipt snd krega firr 2500rs firr manga firr nxt day koi courier wale ka call ata h aur bolta insurance k liye 7000rs pay krna padega firr hi courier milega to hmne 4000rs dal diya firr se baad m uska call switch off aa rha h aur bolta ni dena ab paise aur ab call hi ni lag rha h plzzzz help me and solve my problem.. Ye h uska no. [protected] plzz help
                  +7 photos
                  Jul 11, 2019
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 05, 2019
                  OLX India Customer Care's response
                  Dear OLX User,

                  Greeting From Team OLX!

                  We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                  Thanks,
                  Team OLX
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                    M
                    Mohini Trivedi
                    from Mumbai, Maharashtra
                    May 20, 2019
                    Resolved
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                    Resolved

                    Address: Gandhingr, Gandhinagar, Gujarat, 382006

                    Mene olx se ac kharida tha indian army kar k muje fasa diya unki rasid adhar card or mrnr jo paise paytm se bheje unka proof sab h mere pas pls muje mere paise vapas dila dijiye pls help me pahle 5000 paytm se bhare jiska photo mene diya h apko fir 10000 or fir 7100 jo woh log return dene wale the total 22000 h so pls help me or proof sab mene photo diye h
                    +5 photos
                    Jul 10, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 06, 2019
                    OLX India Customer Care's response
                    Dear OLX user,

                    We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                    Thanks,
                    Team OLX
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                      J
                      Jaglan Rammehar
                      from Panipat, Haryana
                      May 20, 2019
                      Resolved
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                      Address: Indira Gandhi Airport, New Delhi, Delhi, Delhi

                      I have booked a vivo phone through your site which yet not received to me. The seller is a fraud person and cheat with courier boy. His id and other details are attached. Please take immediate action against this cheater and do the needful. He has also cheat me financially.
                      The incident of[protected]An) and telling himself as indian army personnel.
                      +4 photos
                      Jul 9, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 06, 2019
                      OLX India Customer Care's response
                      Dear OLX user,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
                      Helpful
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                        M
                        Mou Lali
                        from Hyderabad, Telangana
                        May 20, 2019
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                        Address: srinar, near arundalpet, guntur, Guntur, Andhra Pradesh, 522002

                        This man advertised to sell his alto car. Against his ad for maruthi suzuki alto car, i contacted him on the phone.
                        He posed as an army personnel and he said to me to pay 7020/-by paytm because the car is in airport and after paying amount 7020 they will send the car for physical verification and amount will be refunded if car is not liked by me.
                        I sent 7020 through google pay.
                        After 5min one more person called and said that, he is bringing car from security and he said after paying remaining 23000 rupees, then only car will be dispatched to see.
                        I called to sahil kumar, he said it is only for security reasons, no need to worry and it will be refunded. I believed him since he promised on his job and on god.
                        I send 23000 money through google pay.
                        After one min again second person called and said you have to pay exactly 22, 900 but not 23, 000 then only system will accept to dispatch vehicle.
                        Again i called to sahil kumar, he said it is for security reasons so pay exactly 22900 then only system will accept amount. And already paid amount 23000 will be given by cash when car dispatched from security formalities.
                        Again i believed him and sent 22900 exactly by google pay.
                        Again second person called and said it is too late (10min) by me to transfer money so as per security formalities, i need to pay 11000 which is again refundable after vehicle dispatch, so i foolishly i sent 11000 by google pay.
                        Again they are saying it is 11, 120 but not 11, 000.
                        Again sahil kumar said promise words about his job and land and god. He said all the money will be given by cash finally.
                        So finally i sent 11, 120 by google pay. Totally i paid
                        Again second person said finally car will be dispatch if i pay another 15000 as security issues at airport.
                        I got doubt finally and asked all the persons in airport, they said that person is not here and he is fraud, we are getting so many cases like you. They advised me to immediately go to police station and complain it, so that they can help you.
                        Immediately i went to gannavaram police station and said the whole scenario happened to me.
                        They have taken the report in general words, and asked me to stay for 1 to 2 hours then si will come to take my report.
                        As i have some urgent work in guntur, i said them i am going guntur, you please call me if need.

                        Sir please helps me and resolves my problem, it is my hard worked money…. Plz plz plz help me…… recover my money sir...
                        +8 photos
                        May 20, 2019
                        Updated by Mou Lali
                        Sir please help me sir... i am helpless... this happened on[protected] at vijayawada gannavaram airport premises..
                        My OLX account is banned. I ask for a forgiveness if someone has hurt you and anyone else. Never again. Apply lowly to give me a chance.
                        God bless you

                        Mobil No: [protected]
                        Email : Akhil.[protected]@gmail.com
                        OLX India Customer Care's response, Jun 5, 2019
                        Verified Support
                        Dear OLX User,

                        Greeting From Team OLX!

                        We have a specialized team that will be happy to answer all your queries. Just drop in an email at [email protected] or you can also call us at 1860-258-3333 (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                        Thanks,
                        Team OLX
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                          S
                          sonugoyal54
                          from Chandigarh, Chandigarh
                          May 19, 2019
                          Resolved
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                          Resolved

                          Address: 160055
                          Website: olx chandigarh

                          I am from kharar mohali . on May 17, 2019
                          I was seen an adv. Of scooty Activa 3g in 12000 at OLX by a man named ravi kant saying an army officer himself.morning he said me to pay token money 3020 as its compulary as army rule. i sent then he call me at chandigarh airport on 3:30pm 17/05/2019. He send me his canteen smart card and Rc of scooty and adhaar card . I'll call him outside the airport to watch the scooty he says me he is on duty and send a boy from his side and ask me to pay 5000 to watch scooty that he withdraw the scooty from airport cargo office. I've paid him 5000 after that he asked me to pay 3000 more rupees the remaining amount of scooty. but didnot paid the same as paytm limits crossed. he sent me different number and paytm account . last he sent deliveryboy id that id was also army officer his pan card and other id then he said me that the transaction is pending so army rules ke according activa a could not handed over to you . i demanded for money back.then he said you have to send account number After it he says me the airport authority has put a surcharge of 5100 on it and I've to pay it. then i said i will not pay as i have not yet purchased. moreover bill is not on my name and i will not pay then i ask to local people they said they are fraud. too many times it happened with mobile and car. some people paid 50000.then he asked me my Paytm no. And password to refund but I've denied to give. i went to local police station they asked it is cybercrime case. i do to phase 4 monali . they are busy due to electons and gave mailid . then i mail to cybercrime about that and give them all screenshots of transactions, the print of I'd which he used and call recording also.national consumer forum.so, I've requested you to remove that type o[censored]sers from OLX and a necessary action on them.Now his phone is switched off.he blocked me after cheating he shows as suspected user now.So, I'm requesting please recover my money and caught the accuse.
                          problem is that person post ad from different area of chandigarh and 18/05/19 he post ad 2 time . today he post ad 3 time . i from other olx id i asked for cotact number every time he gave new number . i am sending the screenshorts of all olx ads and list of numbers.
                          i report to olx all the time .but he is still active. his number list is too long i have his 7 numbers from different region . some are active number. i request to do something so that people can save from his fraud. from yesterday he has cheated too many people. his some number are active . pls track him. i am sending all id nad screensoots. kindly my 8000 refunded. as i am single mother and want activa for my son. its a big loss for me.

                          phone no of cyber criminal are :

                          whats app [protected], [protected], [protected], [protected], [protected],[protected]
                          paytm number[protected]
                          [protected]

                          deliver boy phone no. [protected]
                          +30 photos
                          Jul 8, 2019
                          Complaint marked as Resolved 
                          May 21, 2019
                          Updated by sonugoyal54
                          fraud person paytm account no[protected] ifsc code pytm0123456 account holder name subham tanwar
                          new phone number [protected] [protected]
                          Verified Support
                          Jun 05, 2019
                          OLX India Customer Care's response
                          Dear OLX User,

                          Greeting From Team OLX!

                          We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                          Thanks,
                          Team OLX
                          I was looking for a mobile(Redmi note 7 pro) in olx. A person named Sahil Kumar posted an ad and told me to pay 1050 rs by paytm. After payment I got a call from parcel and they asked me to pay money first. He is fraud as he sent me his id card that he is from Indian army.
                          OLX India Customer Care's response, Jun 5, 2019
                          Verified Support
                          Dear OLX User,

                          Greeting From Team OLX!

                          We have a specialized team that will be happy to answer all your queries. Just drop in an email at [email protected] or you can also call us at 1860-258-3333 (from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                          Thanks,
                          Team OLX
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                            D
                            Dhrupatni
                            from Vadodara, Gujarat
                            May 19, 2019
                            Resolved
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                            Resolved

                            Address: Airport cicle, Vadodara, Gujarat, 390008

                            I am a olx user and I have put a tv on sell someone named manoj sharma called and inquired for product... to make payment he took my google pay money QR code and swiped ₹18000 from my account...this is clear case of fraud and now he is not picking my phone...pls help.. he showed himself as an army officer and he stays in Jaisalmer Rajasthan...
                            Dhruvansh patni ...pls help
                            Jul 10, 2019
                            Complaint marked as Resolved 
                            May 19, 2019
                            Updated by Dhrupatni
                            His number is [protected]
                            May 19, 2019
                            Updated by Dhrupatni
                            His name is Manoj sharma
                            Verified Support
                            Jun 06, 2019
                            OLX India Customer Care's response
                            Dear OLX user,

                            We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                            Thanks,
                            Team OLX
                            Yes he is a fraud. He has called me too before and once again now. Why is OLX not deleting this user.?

                            for getting cheated by other customer - Comment #3756763 - Image #0
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                              M
                              Mr. A Thakur
                              from Hyderabad, Telangana
                              May 19, 2019
                              Resolved
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                              Resolved

                              I put the items on olx for sale, immediately a army personal called on my phone and introduced himself to start sale/purchase biz. He wants my household on very good lucrative prize.
                              He asked me that he will pay token amount rs. 11000/- as advance and ask me to remove the ads.
                              On amount transfer he want to upi or wallet option, no direct bank transfer.
                              I asked him i do not have upi and would like to go for direct bank transfer. He refused and told me that his brother will take care. Few minutes later, his brother called and want to share his paytm number and otp. He told me that he have 5000 rs in paytm and i can transfer to my bank without any charges. He told me that i have to change his number in paytm app and he will share otp to me. He told me that he do not know how to do for big transfer and seeking the help. I configure his number in my paytm and he was sharing the his otp to me. After configuring his number on paytm, my paytm wallet take over by his number and he got the control of operation of my wallet and upi.
                              He don't share configured paytm password and transfer money to his rupay and paytm bank. I losy my wallet and linked money associated with the account. I lost all account order, offer, history, money and most imp is my kyc.

                              Next day the fraud group call again framed the sms to recive be upi money transfer and took 5000/- znd untraceable.
                              Jul 10, 2019
                              Complaint marked as Resolved 
                              May 19, 2019
                              Updated by Mr. A Thakur
                              The numbers I get call from [protected],[protected],
                              [protected], [protected],
                              and +[protected].

                              Please let me know details if any one knows and I am also reporting the fraud to Police.
                              May 19, 2019
                              Updated by Mr. A Thakur
                              Army personal Images

                              Verified Support
                              Jun 05, 2019
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greeting From Team OLX!

                              We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

                              Thanks,
                              Team OLX
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                                U
                                unnimenon
                                from Gauribidanur, Karnataka
                                May 19, 2019
                                Resolved
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                                Resolved

                                Address: Malappuram, Kerala, 676303

                                My account with phone number [protected] is blocked for more than a year now. I didn't know about this site to raise my complaint . I had posted an ad for selling my imported nakamichi TV. Many asked me to share my no, but after sharing no response. Some had put a very low offer which I refused. After that it seems I got banned. I was able to sell many household items thru OLX and was happy about it. I request to you to verify my case and reinstate my account. I hadn't misused the site against terms and conditions.

                                Narayanan P
                                Jul 8, 2019
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 05, 2019
                                OLX India Customer Care's response
                                Dear OLX User,

                                We hope you are doing well and many thanks for contacting us.

                                Please accept my apologies for the inconvenience caused while accessing your account

                                OLX is an online platform which can only be accessed within local boundaries of India.

                                Your account is banned because you have tried to access your account via foreign IP which is not allowed on our site.

                                The good news is that since you are our valued user, I have re-activated your account.

                                My suggestion would be to refrain from using any International IP again or else the system might block this account permanently.

                                I wish to clarify that an account is not manually blocked, however, our system automatically blocks the account if it detects having been accessed via foreign IP or VPN.

                                Irrespective of buying or selling activity performed, the account is subject to automatic ban as soon as the system recognizes a foreign IP used to access OLX.
                                Hope this clarifies.

                                In case you have any other concerns/queries, please feel free to share with us. It would be a pleasure to assist you.

                                Alternatively, if you wish to have a word with us, please call our customer care number at[protected]:00 am to 07:00 pm) available seven days a week.

                                Thank you once again for patience and understanding.

                                Have a wonderful day ahead
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                                  A
                                  Arif123456
                                  from Udgir, Maharashtra
                                  May 18, 2019
                                  Resolved
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                                  Resolved

                                  Address: Mira road, Mumbai City, Maharashtra, 401107

                                  Hi..
                                  I m a car dealer.. We only sell used cars on olx... Earlier the business was excellent but after some time olx has changed some points... 2 km distance limit has been applied... Now here only nearby customer can view these ads who are not all interested and just come for time pass bcoz it's near... Now if i post a ad in mira road and the car is in very reasonable rate and a customer has this budget only who is in churchgate how he will come to know about it... Pls it's a request apply earlier system where there was no limit... All customer can see the ad on top whoever posted recent... So that we can get good business... Pls we are paying olx... U should cooperate with us and help in getting business... Trust me after paying also where customer has option to call us we are running r business in zero...
                                  Pls remove this option of 2 km distance... Pls...
                                  Jul 6, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jun 05, 2019
                                  OLX India Customer Care's response
                                  Dear OLX user,

                                  We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                                  Thanks,
                                  Team OLX
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                                    V
                                    Vinay Dhiman
                                    from Delhi, Delhi
                                    May 17, 2019
                                    Resolved
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                                    Resolved

                                    I was searching for a iphone xs and i found a good deal the person was selling it for 45000 on olx and claims to be a army recruited man he sent me all the documents and said i will courier the mobile but before u have to send me 10000. So i sent me 10000 in advance as i was claiming to be a army man. But after that he snt me the device pavked photo and said i am sending this device it be reached by tomorrow and u have to transer the all money and u will get this device. The next day a man calls me claiming that he is an courier boy from indian army courier service pls confirn the order from sender. So i called the sender and he said to transfer the money only after that i will confirm the order. Firstly i refused to give the money but after that somehow i had to pay the money so i transferred all the amount to his account and after that i called the courier boy and asked the courir boy to hand over the device. And after that the courier boy said that the deviced is insured by the indian army courier service and u have to pay this amount also and this amout will be refunded. As i had paid so much money in advance so i had was not having any money after that so i said i can not pay the money and they both said that the order will not be delievered and all your money will not be given back. I become helpless and all my money got wasted. Pls be aware from online buying.
                                    +2 photos
                                    Jul 10, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jun 05, 2019
                                    OLX India Customer Care's response
                                    Dear OLX user,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                      A
                                      AmeyGawde5
                                      from Mumbai, Maharashtra
                                      May 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: 400084

                                      I was recently cheated online over olx.com when i tried selling some old household products online. Fraudster is one sanjay singh bearing phone number [protected] who first showed interest in buying the products and offered me 7500/- rupees to buy the double bed i was trying to sell online over olx.com. Mr. Sanjay singh the fraudster sent me payment links over phone pe mobile wallet app using mobile number [protected]. I tried clicking the link and it asked for my details and the minute i entered the details my hdfc bank account was debited for 7500/-.

                                      The person is still answering the phone number and he is also active on what’s app. He has asked me not to take any action for next 48 hours and if i listen to him he will refund my money. I request you to take strict action in this case and help get me a refund of my hard earned money. I have already registered a fraud complaint with hdfc bank and they have blocked my bank account for safety reason. My complaint id with hdfc bank is mump[protected].
                                      +2 photos
                                      Jul 8, 2019
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jun 05, 2019
                                      OLX India Customer Care's response
                                      Dear OLX user,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

                                      Thank you for contacting OLX!

                                      Team OLX
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