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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 150

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M
Manchu Tma
Dec 20, 2018
Resolved
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Address: Dakshina Kannada, Karnataka, 574243

Dear sir my name is mansoor, last time install ur app and search icloud unlockers. I find one mrs chethan he from belgam. His contact number is [protected]. He told for unlock icloud charges 2500 rs i send the money 2500rs then he told its little coastly. Then i send 500 extra. The he switched off.
Then i search another one olx and get one mr manish kumar singh he from mp and his contact number is [protected]. He told for unlock 1650 rs and i send money then he also swiched off. I think olx all add is fraud. First time i am used and get 2 also fraud. What i do i want my money refund give me solution
+4 photos
Jan 25, 2019
Complaint marked as Resolved 
Verified Support
Dec 25, 2018
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX
I am purchasing Mac laptop from olx and give money 12000 and he give me blue dart receipt but it is not track and he not pic my call..and he also give me his bank details and told me that I am working at custom in air port I am from Kerala ...plss help me ...

frauds in olx - Comment #3305709 - Image #0
frauds in olx - Comment #3305709 - Image #1
frauds in olx - Comment #3305709 - Image #2
Mene us ki details Di h or uska no Ka screen shot bhi h ...[protected]..ek or no h [protected]

frauds in olx - Comment #3306843 - Image #0
frauds in olx - Comment #3306843 - Image #1
He's bank details

frauds in olx - Comment #3306844 - Image #0
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    A
    ankitSingh555
    from Delhi, Delhi
    Dec 20, 2018
    Resolved
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    Address: 122016
    Website: www.olx.in

    I am ankit from gurgaon, i saw an add on olx for a one plus 6 mobile & seller is tamir tej kumar, moblie no- [protected] who shared me his army documents & told me that he will courier the phone through indian army courier service for that he asked to paytm 4000 to a number [protected] guy named chirag from his army office & courier boy called me that your phone reached & you have to pay the full payment, for that i totally paid 12000. after that he asked to deposit some security for phone delivery and asked me to pay 9250 but i paid 4000 only this time.after that he is not picking up my call, this guy already cheated to many more people, am sharing one people courier slip also, sir this guy still active in olx & trying to cheat many more people.

    I requested to you please take strict action to this guy, otherwise he will cheated many more people.
    Jan 27, 2019
    Complaint marked as Resolved 
    Verified Support
    Dec 25, 2018
    OLX India Customer Care's response
    Dear Ankit,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

    Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!

    Thanks,
    Team OLX
    Hi Ankit

    Can you share your contact number this guy did the same case with me but taken huge amount from me.
    -himani
    Hi Ankit

    Can you share your contact number this guy did the same case with me but taken huge amount from me.
    -himani
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      S
      Snehashish Duttagupta
      from Kolkata, West Bengal
      Dec 19, 2018
      Resolved
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      Resolved

      limit of ad did not increase even after payment

      Address: Kolkata, West Bengal, 700050

      I am a customer of olx for many years. As i already have 1 free adv running in olx in real estate (Pg & roommate) section, i paid rs.499 to you through google pay on17th december to post another adv.

      Till now i did not get the effect of my payment. Please look in to the matter.

      I am sending the screenshot of the payment for your perusal.

      Snehashish duttagupta
      132d south sinthi road
      Kolkata...
      +1 photos
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      A
      Amar Deepak
      Dec 18, 2018
      Resolved
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      Address: 560038
      Website: olx

      Payed amount to OLX seller Praveen N ( Prakasha - OLX name) but no product received,
      [protected][protected][protected][protected][protected]-
      On 14th Dec, OLX seller under the name Prakasha was selling Bose Revolve plus Bluetooth speaker .
      I initiated OLX chat with him as I wanted to buy that speaker . We agreed on a price and he asked my contact number and then contacted me on watsapp .He gave his PAN card, DL as his proof claiming he’s genuine . Its attached to this complaint .and asked me to transfer money to his bank account . His bank details are :

      Name - Praveen N
      Account no[protected]
      ISFC Code - CNRB0001145
      Branch - Rajajinagar 1st block
      Bank - CANARA BANK
      Phone 1:[protected]
      Phone 2: [protected]

      I transferred 8000/- .
      He told me that he’s sent the product via blue dart courier, but he has not given me any docket number, when I asked him he sending some picture of a closed courier shop saying it’s closed .
      He’s still talking and reachable over this number :[protected].-Name - PraveenN

      Olx sent a message on 14th morning saying the seller is identified as a fraud and he’s banned from Olx . When contacted them they said to report this to the police and if the police need any information, they can send email to [protected]@olx.in, refer Olx complaint number : TS21938. And Olx will give more info on this seller .

      For the past 3 days I’m trying my best to get money back, he is not willing to give my money back, he is giving some reason that he is not able to transfer, but he transferred 1/- successfully .

      I’m requesting your help in this case as I m 100% sure he’s fraudulent and needs to be corrected. if not hard earned money and many others will suffer due to filthy criminals like him .
      +1 photos
      Jan 30, 2019
      Complaint marked as Resolved 
      Verified Support
      Dec 25, 2018
      OLX India Customer Care's response
      Dear Amar,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!

      Thanks,
      Team OLX
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        U
        Uttej magadum
        from Malegaon, Maharashtra
        Dec 16, 2018
        Resolved
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        Resolved

        Address: 411033
        Website: Www.Olx.com

        I have lost my rs1020/- (Courier fees) on 8th dec 2018 by transferred paytm no [protected] and not received vivo 11 pro. Making fraud on the name of vikas patel in indian army on duty so he ships mobile by courier bt not received mbl and money. He have all the documents of that unknown army person he use that all documents for fraudulent activity.
        So plz take a necessary action against him.
        He cheated many people on olx include me. Mobile number of that cheater is [protected]
        Jan 29, 2019
        Complaint marked as Resolved 
        Verified Support
        Dec 25, 2018
        OLX India Customer Care's response
        Dear Uttej,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

        Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

        Addressing your concern is our priority and we will always give you the best possible service.

        Thank you for contacting OLX!

        Thanks,
        Team OLX
        Same person fraud me
        I lost 12100/-
        I complained in cyber cell and u should di that
        Hi I had two ads up, one for my phone and the other for my car. But yesterday my account was banned without any reasons. Could you please let me know what happened and how can I get back online to sell my products.
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          P
          Pravat Mandhata
          from Kuchaiburi, Odisha
          Dec 16, 2018
          Resolved
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          I transfer 25000 to 2 paytm no, for pocco f1, he frauded me using indian army name jay kisan,, this time the person updeted his name in olx, trying to fraud other people,, in olx this person name,,, ddf,, he selling pocco f1 for 12000,, plzzz this person phone no [protected],, paytm no this person [protected],, my [protected]@gmail.com
          Jan 29, 2019
          Complaint marked as Resolved 
          Verified Support
          Dec 25, 2018
          OLX India Customer Care's response
          Dear Pravat,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
          He fraud me brother i lost 12100/-
          U should FIR in cyber cell.
          I have send advance money 2000 to sunil navnath mundhe for car deal on olx India his add more than five city's showing in India... I told that but he never responded ..he fruded me & not giving my 2000 money Back ... please cooperate

          im lost my 25000, by fraud indian army - Comment #3300649 - Image #0
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            A
            Arya Pramesh Dhakad
            from Jabalpur, Madhya Pradesh
            Dec 15, 2018
            Resolved
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            Resolved

            Address: 464001
            Website: Olx

            I have lost 12100/- by transferred paytm no [protected] and not received note 5pro mobile plz help me.
            Vikas patel in indian army on duty so he ships mobile by courier bt not received mbl and money.
            So plz take a necessary action against him.
            He cheated many people on olx include me.
            His mobile number [protected]
            My email address [protected]@gmail.com plz contact me
            +5 photos
            Dec 16, 2018
            Complaint marked as Resolved 
            Can u contact paytm hq and asked about this paytm KYC.. And i m not only he is making to foolish many people.
            Dec 17, 2018
            Updated by Arya Pramesh Dhakad
            Plz contact cyber cell and arrest him otherwise he is going to fraud other persons
            Verified Support
            Dec 25, 2018
            OLX India Customer Care's response
            Dear Arya,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
            I had made a payment of 199 on 09.12.2018 to olx for boosting my ad of i10 sportz 2012 model on top .But it doesn't work my balance get deducted but work is not done .So, kindly resolve my problem. Safwan Nashit Khan
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              A
              Abinashjena51
              from Burla, Odisha
              Dec 15, 2018
              Resolved
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              Resolved

              Address: Khordha, Odisha, 751005

              I was looking a macbook on olx then i saw a macbook with cheap price, i messaged him he replied give me your whats app nunber for details, then in whatsapp he said to give full address & have to paid in advance 10000 rupees, he is in america & am in india how can i pay to a unknown person. Actually this type of fraud are abuseing innocent people, & take money using olx, i have that chat conversation screenshot which i attached
              +10 photos
              Jan 26, 2019
              Complaint marked as Resolved 
              Verified Support
              Dec 25, 2018
              OLX India Customer Care's response
              Dear Abinash,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern, however, would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

              This will help us in taking appropriate steps on such users from repeating these activities on our site.

              Awaiting reply from you!

              Thanks,
              Team OLX
              Why my account is banded
              mo no:- [protected]

              please verified and solved it..
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                A
                amangupta0236
                from Ahmedabad, Gujarat
                Dec 15, 2018
                Resolved
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                Resolved

                I posted a ad to sell my ipad air 2. A person messaged me to share contact details then she asked me to ship the item to dubai and she will pay shipment charges also extra 4500 so i shipped the my ipad to the dubai address which she sent and told to send tracking id to there bank. Bank asked to pay 15000 for international transaction fees which i did and then later on i find that it was my biggest mistake and after that also they were asking me to pay 30, 000inr more for immediate transaction. Please be aware of all these frauds and please tell me what should i do after happening all this. They contacted me through nigerian number but asked to ship ipad to dubai as gift. Please refer to the attached images
                +5 photos
                Jan 26, 2019
                Complaint marked as Resolved 
                Verified Support
                Dec 25, 2018
                OLX India Customer Care's response
                Dear Amang,

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                - Your registered phone number on OLX.
                - Ad id through which the buyer contacted you.
                - Chat/message history with the buyer.
                - Contact number/email address of the buyer.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX
                Sir maine olx se mobile magaya tha Lennon kharab phone aaya gaya maine mobile bapas kar diva lemon mere 9000 rupees nahi aaye
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                  V
                  Vikas9582535009
                  from Delhi, Delhi
                  Dec 14, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110033
                  Website: WWW.OLX.COM

                  I gave an addvertisement of my vehicle on olx. And i sold my vehicle to someone. But now i saw some duplicate addvertisement of my vehicle. And the person who has given that addvertisement, has been demanding money from the customer s. That person is giving more and more addvertisement of my vehicle. Now people's are coming to me and says that i have sold them my vehicle. So please take appropriate action against olx.
                  +4 photos
                  Jan 27, 2019
                  Complaint marked as Resolved 
                  Dec 14, 2018
                  Updated by Vikas9582535009
                  Please do fast he is a fraud person and he say that I am in military like CISF
                  Dec 15, 2018
                  Updated by Vikas9582535009
                  He is again adding my scooty advertisement please do fast something

                  Verified Support
                  Dec 25, 2018
                  OLX India Customer Care's response
                  Dear Vikas,

                  Greetings from OLX.

                  We understand your concern on this matter and sincerely apologize for the inconvenience caused.

                  The ad in question has been removed from our site and the user has been banned from our system. Thank you for bringing this to our attention.

                  In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Your concern is our priority and we will always give you the best possible service.

                  Thanks,
                  Team OLX
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                    V
                    varmapraveen
                    from Hyderabad, Telangana
                    Dec 14, 2018
                    Resolved
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                    Website: OLX

                    Hi

                    I am praveen, i need to get xiaomi mi 4k drone for aerial photography, so i searched for drone in olx. And i saw an ad regarding the xiaomi mi 4k drone and its location was mumbai and it price was rs.32000/- which was under my budget. So i decided to msg the number given in ad. A guy named suresh replied me that he has xiaomi mi 4k drone and he send me photos of the xiaomi mi 4k drone. After that i asked the address to get the item directly, but he replied i will ship the product through courier but before you need to pay rs.30% of total amount - in advance.
                    And i decided to send the 8300/- but with the condition that remaining amount will be paid after delivering the product. He agreed
                    Then i send the payment to his bank account. And after some time he replied your item is ready to ship and soon tracking details will be provided.

                    On the next day, he replied me with tracking details of product which is shipped. I thought that he shipped the item. Then he replied me in afternoon regarding that your product was held by customs and they need customs clearance document and insurance receipt, he said so you need to pay rs.25000/- for customs and also rs.5450/- for permit and after paying only the product will be delivered to u.

                    Basically xiaomi mi 4k drone needs customs clearance in india. But i defended that without seeing the product i will not pay. He forced me to pay those fees, i refused. After some time i got a msg from a guy regarding that he was customs officer telling that your product was held by us and u need to pay the fees.

                    After that i lended money from my frnd and sended the payment to account no which he was given.
                    When i tracked my product it says it was in transit.
                    And the he repiled me that you need to pay police permit for your product of rs.5900/- and after that only u will get the product.

                    I pay the permit fees and then again asked rs.12000/- for shipping and handling fees and saying after this payment only ur product will delivered.

                    After this i thought this will be scam and i defend it will not pay without seeing the product and i told "u deliver the product and then i will transfer the money". And the conversation goes on two days. I scolded him and suddenly blocked my number in whatsapp.

                    Two weeks gone suddenly i got a reply from new number of him about "will u pay the fees? Only then ur product will delivered". But i said only one thing "u deliver the product and then i will transfer the money". I traced his mobile number, the locations says delhi but he was telling i was bangalore.

                    But the all the numbers given by him locates delhi.

                    I lost around rs.42000/-

                    Mobile numbers -

                    [protected]
                    [protected]
                    [protected]

                    Bank accounts -

                    Bank: state bank of india
                    A/c name: nikita gyandev rathod

                    A/c no: [protected]

                    Ifsc: sbin0002271

                    Bank: canara bank

                    A/c
                    Name: sachin kumar saket

                    A/c no:[protected]

                    Ifsc: cnrb0001411

                    Bank: bank of baroda

                    A/c
                    Name: adnan khan

                    A/c no: [protected]

                    Ifsc:barboparskh

                    Bank: punjab national bank

                    A/c name: dharmendra kumar

                    A/c no: [protected]

                    Ifsc code: punb0657700
                    +3 photos
                    Jan 25, 2019
                    Complaint marked as Resolved 
                    Dec 14, 2018
                    Updated by varmapraveen
                    Attached are the posts from OLX

                    Verified Support
                    Dec 25, 2018
                    OLX India Customer Care's response
                    Dear Praveen,

                    Thank you for sharing the concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                    However, we would request you to share the transaction receipt if any, in context to advance payment.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                    Thank you for contacting OLX!

                    Thanks,
                    Team OLX
                    Dec 26, 2018
                    Updated by varmapraveen
                    As per OLX request attaching the transaction receipts

                    Dec 26, 2018
                    Updated by varmapraveen
                    This guy started adding the Add with new number. attaching the fake add details

                    Dec 27, 2018
                    Updated by varmapraveen
                    Adding more adds which was added by same guy.

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                      K
                      Kush Manek
                      from Bhuj, Gujarat
                      Dec 14, 2018
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat
                      Website: olx.in

                      My 3 accounts on olx were banned, they were working fine till morning but now when i checked all 3 accounts are banned? For what reason may i ask?

                      I am from gujarat state and kutch district i never moved out of india i dnt even knw why i m banned as i always sell here!

                      [protected]@gmail.com was username of 1st

                      [protected] was second account number

                      [protected] was 3rd account

                      [protected] was 4th account even this is banned
                      Jan 30, 2019
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 25, 2018
                      OLX India Customer Care's response
                      Dear Kush,

                      We are always here at your service. Please feel free to contact us at [protected]@olx.in, we will be glad to address your doubts/queries and love to turn your experience into a positive one.

                      Thanks,
                      Team OLX
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                        M
                        manpreet sethi
                        from Pune, Maharashtra
                        Dec 14, 2018
                        Resolved
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                        Resolved

                        Address: 412207

                        I got a msg from a lady called marta elena. She wanted to buy my laptop posted on olx. We came on z negotiation. She told me that it was her son's birthday so she asked me to ship it. Marta even said that she will be doing a bank to bank wire transfer. These are the same nigerian people who are spread across olx n quickrr. I got an email from royal bank of scotland. I believed everything she said as i was new on olx n didn't knew these scams. The laptop is been delivered and i have been robed. She said she wanted the laptop asap for her son's birthday. I have lost money. Please help.
                        +1 photos
                        Jan 29, 2019
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 25, 2018
                        OLX India Customer Care's response
                        Dear Manpreet,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                        - Your registered phone number on OLX.
                        - Ad id through which the buyer contacted you.
                        - Chat/message history with the buyer.
                        - Contact number/email address of the buyer.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
                        fully fraud, you have cheated by this scam
                        OLX India Customer Care's response, Dec 25, 2018
                        Verified Support
                        Dear Raju,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, would request you to please share more details related to the same with us on our email address i.e. [email protected].

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX
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                          A
                          Ahraan
                          from Srinagar, Jammu and Kashmir
                          Dec 13, 2018
                          Resolved
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                          Resolved

                          Sir i saw a phone on olx and i called the seller...he told me his name as vikas patel and told me he wants to sell his one plus 6t for rs 20000...i agreed he told me that he is an army man and should courier his phone...he told me that if you want this phone then you have to pay half payment before which is 10000 through i paid him 10000 after some time he sended me courier pics and called that you will get your parcel at 7 pm...then the courier boy called next day and told me i[censored] want your parcel then make all payment through paytm so i send him first 7000 and then 3000 after some time he called again asked me u have to pay 9150 for security deposit in which we will refund you 9100 and cut 50 for parcel i send them money again...then he called again and told me you paid wrongly u again have to pay 9100 seperately and 50 seperately this way i lost 38300rs...please help me sir i m a student i can afford loosing this much of money i got all my money from my friend...please sir please help me...please...number of courier boy is [protected] and that of vikas patel fraud seller is [protected] and patym number is [protected]...please help me sir...please how will i return this much of money to my friends
                          +9 photos
                          Jan 27, 2019
                          Complaint marked as Resolved 
                          Dec 21, 2018
                          Updated by Ahraan
                          Any update about my complaint...please help me
                          Verified Support
                          Dec 25, 2018
                          OLX India Customer Care's response
                          Dear Ahraan,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thank you for contacting OLX!

                          Thanks,
                          Team OLX
                          Did u FIR in cyber cell.
                          I did and pressure to cyber cell office because police is not interested about that...
                          Ahraan's [Complaint's author] reply, Dec 21, 2018
                          They are not showing any intrest...can you help me sir
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                            S
                            samarvijay singh
                            from Lucknow, Uttar Pradesh
                            Dec 13, 2018
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226008
                            Website: Olx.in

                            Ive been through a fraud of 18000 rs
                            A person name vilram wagmare took 18000 from my paytm saying that he hs iphone 6 with warranty sending hi votin card and indian army card please take this complaint very seriously and tell me how will i get my money back its a humble request to everyone not to get in this fraud don’t waste your money on this fraudsters i want you all to tell me quick how will i get my money back otherwise a strickt action will be taken
                            You need to verify the users before posting anything and 18000 rs is a very big amoung for me personally
                            Dec 13, 2018
                            Complaint marked as Resolved 
                            Ive been through a fraud of 12000 rs A person name vilram wagmare took 12000 from my paytm saying that he hs iphone 6 with warranty sending hi votin card and indian army card please take this complaint very seriously and tell me how will i get my money back its a humble request to everyone not to get in this fraud don’t waste your money on this fraudsters i want you all to tell me quick how will i get my money back otherwise a strickt action will be taken You need to verify the users before posting anything and 12000 rs is a very big amoung for me personally
                            Dec 13, 2018
                            Updated by samarvijay singh
                            Ive been through a fraud of 18000 rs
                            A person name vilram wagmare took 18000 from my paytm saying that he hs iphone 6 with warranty sending hi votin card and indian army card please take this complaint very seriously and tell me how will i get my money back its a humble request to everyone not to get in this fraud don’t waste your money on this fraudsters i want you all to tell me quick how will i get my money back otherwise a strickt action will be taken
                            You need to verify the users before posting anything and 18000 rs is a very big amoung for me personally
                            Verified Support
                            Dec 25, 2018
                            OLX India Customer Care's response
                            Dear Samarvijay,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                            - Your registered phone number on OLX.
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
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                              L
                              Lingesh Rani Sundar
                              from Indore, Madhya Pradesh
                              Dec 13, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra
                              Website: Olx

                              The seller profile name is Md Ahmed,
                              I have ordered a AirPods in olx through an agent name mentioned above,
                              I paid 500 advance through online internet banking and the remaining amount through cash on delivery,
                              After unboxing it, I come to knew it is a fake product and one side of Airpod is not at all in working condition.
                              He has sent a fake AirPods today(13/12/2018) by BLUEDART and one side of Airpod is not working,
                              He is from MUMBAI
                              I want my money back
                              The contact number of that person is [protected]
                              +1 photos
                              Feb 15, 2019
                              Complaint marked as Resolved 
                              Dec 13, 2018
                              Updated by Lingesh Rani Sundar
                              I need my money to be returned in any way
                              My contact no is [protected]
                              Verified Support
                              Jan 15, 2019
                              OLX India Customer Care's response
                              Dear Lingesh,

                              Thanks for sharing your concern with us.

                              We regret for the inconvenience caused to you. We've shared your request to the concern team.

                              However, we request you to share the payment receipt for the amount you've paid on our support ID, [protected]@olx.com.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX
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                                S
                                Shri Krishna Agriculturist
                                from Bareilly, Uttar Pradesh
                                Dec 13, 2018
                                Resolved
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                                Resolved

                                Sir, i was looking for a laptop macbook there is an ad given on olx apple laptop 8gb ram 128 ssd in meerut cantt residential area. I had called on the number that was given in that ad.
                                He tell me his name mandeep from indian army and told that his brother purchased that laptop and now he is admitted so this time he is selling it and laptop is only 7 months old all the accessories and bill is available. When i asked him for the details he send me the bill named amandeep singh vihar east delhi and laptop pics nd confirmed the deal in 25000.
                                I asked him for how to payment. He said that he will courier at that time 5000 rs shoud be paid. Next day he send me pic of army post office tonk road jaipur and also his id card and aadhar nd maasage me two numbers of courier boy and courier office.
                                Next days he asked me transfer 5000 rs that there is an operation so he required in emergency.
                                Next day i was recieved call from the number which he given and aksed for delivery that i should have to pay all the remaining balance than only the parcel will be delivered because it is the policy of company. When i paid him then he asked 5100rs after some of the time left that you had not cleared your deal thats by your parcel delivery is stopped and said you have to pay 5100 rs to curior company and 5000 rs will be returned to you at delivery. I was refused for that than he said that your parcel will not be delivered. I had again paid. But till now i had not get my parcel. When i asked for my money to manjeet who was dealer of the product. He is not picking the phone and not responding.
                                I am very frustrating now. Please do needful for the same and help me to get my money returned.
                                Otherwise no one will faith on the website only and only due to some frauds.
                                I have all the details regarding it and attached the photo of search results and the photos he send to me for confirmation also his id card photo is attached which he send to me.
                                +10 photos
                                Dec 21, 2018
                                Complaint marked as Resolved 
                                I had not recieved any call from olx and none of my money is refunded to me. Please clarify it with company
                                Dec 21, 2018
                                Updated by Shri Krishna Agriculturist
                                Sir there is no response I had get from company. My mob no is [protected]
                                And no call I had recieved from olx
                                Dec 21, 2018
                                Updated by Shri Krishna Agriculturist
                                Herewith I had attached the conversation screenshot had done on whatsapp.
                                Please do needful. And call me at [protected]

                                Verified Support
                                Jan 15, 2019
                                OLX India Customer Care's response
                                Dear Krishna,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

                                Thank you for contacting OLX!

                                Team OLX
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                                  I
                                  IamManish
                                  from Kolkata, West Bengal
                                  Dec 13, 2018
                                  Resolved
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                                  Resolved

                                  Website: OLX

                                  An olx seller was selling one plus 6 phone which i purchased from him.. I sent the money through paytm and he said he will ship the product through army postal service. He sent his id card for assurance. Next day some guy pretending to be courier boy called up saying that the paper work is incomplete ftom seller's end and i need to pay 8500 more as it is a time bound shipment. I paid the amount by paytm. Then again he said that the time has lapsed and i need to pay 17000 now in order to receive the courier. I paid it again. The money got debited from my account but the seller said that he hadn't received it. I had to send 17000 again. But after that i didn't receive the package. Neither the courier boy nor the seller was picking up the phone. After searching on google i discovered that the person has done this fraud with many other people by providing the same id card and pretending to be an army personnel. I have paid 16000 for phone. Then 8500+17000+17000 again when the courier boy insisted to pay in order to receive the parcel. Now i don't have the phone or my money. Please help me with this issue. Thanks
                                  +3 photos
                                  Feb 25, 2019
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 15, 2019
                                  OLX India Customer Care's response
                                  Dear Manish,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                  - Your registered phone number on OLX.

                                  - Transaction receipt if any, in context to advance payment.

                                  - Ad id through which you have contacted the seller.

                                  - Chat/message history with the seller.

                                  - Contact number/email address of the seller.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Awaiting reply from you!

                                  Thanks,
                                  Team OLX
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                                    N
                                    Nitin chahal
                                    from Rampur, Uttar Pradesh
                                    Dec 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh, 201204
                                    Website: Olx india

                                    A man henry martin who was telling nigerian himself that he contacted me on olx to buy the phone. Then he asked for my whatsapp number. I talked to him and got deal done. And he said that i'll put money in your account right now within a day or two and then he said on the fourth fifth day thats a mail is on your mail id check it and go post office to shipped the item and after that send me the photo of tracking number and then he said that after that you will receive your money in your bank account.
                                    Olx should take strict action against it
                                    +7 photos
                                    Feb 17, 2019
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 15, 2019
                                    OLX India Customer Care's response
                                    Dear Nitin,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                    - Your registered phone number on OLX.

                                    - Ad id through which you have contacted the seller.

                                    - Contact number/email address of the seller

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX
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                                      M
                                      Manju Ron
                                      from Bengaluru, Karnataka
                                      Dec 12, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560103

                                      I bought a hard disk from unknown olx user with Ad ID: [protected] which turned out to be defective. The user refused test it saying that he can't allow strangers in his house so we met up at some place and i bought the hard disk.He assured me that its 100% working and it was in warranty and didn't agree for negotiation too so i had to give in 1000rs for a defective hard disk. He also lied to me that he owns a store and he will send the address once i bought the hard disk but as soon as i bought it he blocked me from whatsapp, calls and any kind of communication. He just cuts the call if i call him from any other number. Please help me 1000 bucks means alot to me.

                                      I am unable to attach whats app chat so i am copy and pasting the chat and attaching photos that was sent.
                                      2/4/18, 5:27 PM - Messages to this chat and calls are now secured with end-to-end encryption. Tap for more info.
                                      12/4/18, 5:27 PM - ‪+[protected]‬: IMG[protected]WA0000.jpg (file attached)
                                      12/4/18, 7:53 PM - Manju: Marathahalli Village
                                      Marathahalli, Bengaluru, Karnataka 560037
                                      https://goo.gl/maps/8C5A2yeNxt22
                                      12/4/18, 10:11 PM - Manju: IMG[protected]WA0002.jpg (file attached)
                                      12/4/18, 10:20 PM - Manju: IMG[protected]WA0009.jpg (file attached)
                                      12/4/18, 10:28 PM - ‪+[protected]‬: No sir
                                      12/4/18, 10:28 PM - ‪+[protected]‬: What do
                                      12/4/18, 10:36 PM - Manju: Will you please receive my call
                                      12/4/18, 11:05 PM - Manju: Please help me sir I am a student and I need this hard disk for study purpose and 1000rs is my whole month saving
                                      +5 photos
                                      Dec 12, 2018
                                      Complaint marked as Resolved 
                                      Mistake
                                      Verified Support
                                      Jan 15, 2019
                                      OLX India Customer Care's response
                                      Dear Manju,

                                      Thank you for sharing the concern with us.

                                      We completely understand your situation and apologize for the inconvenience caused.

                                      We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                      Addressing your concern is our priority and we will always give you the best possible service. Request you to mail us at [protected]@olx.in so that our specialist can help you in this regard.

                                      Thank you for contacting OLX!

                                      Team OLX
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