I bought made easy package from a person whoose phone number is [protected], after deal i had sent 1500 rupees from my bank account, then he said that i will got books in 3 days, and he will sent by courier, but i have not got the product, when i calle him, he cut my phone and he blocked me on mobile, he gave me a invalid consgiction number, so i can not track my product.. He blocked me, so i can't contact him, and he does not recieve any call from me, i sent him money on 19 october.. Its 25 october.. Please help me, i have the bank aacount number, phone number of the seller.. Please help me
Dec 7, 2018
Complaint marked as Resolved
Oct 25, 2018
Updated by Rikiraj Arya My email is [protected]@gmail.com
And. My phone number is [protected]
I will give all proof
Verified Support
Nov 01, 2018
OLX India Customer Care's response Dear Rikiraj,
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.
- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Awaiting reply from you!
Thanks,
Team OLX