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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2855
Unresolved
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OLX India reviews & complaints page 154

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D
Deva prabha
from Malappuram, Kerala
Nov 6, 2018
Resolved
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Resolved

Address: 500028

On olx a person posted an one plus 6 ad using name vikas patel for rs.33000/- when i contacted him, he gave me his whatsapp number and asked to me message him. After texting him he immediately sent his canteen i'd card, aadhar card and driving licence. Finally after when i asked him to meet up he said he has been sent to hyderabad on other posting. He asked me to pay half the amount first and when i get the phone he asked to send the remaining amount. I've sent him money using paytm and he did send me an receipt (Fake) of courier which was given by overnite express. I assumed him to be a good person as he sent me his total i'd proof and phone bill. Next day the courier guy called me and said the person who sent the parcel has put your courier on hold. When i called the person vikas patel he said to pay the remaining amount then he will release the hold. Afterall getting so far i gave him the remaining amount using paytm. The next minute when i called to the courier guy his phone was switched off and the person named vikas patel didn't respond well and kept me under blacklist. When i called the paytm number which i've sent money some other person lifted the call and saying wrong number. Sir kindly due notice the case and take immediate action.
Thank you.

Fraud seller on olx using indian army id proofs
Dec 10, 2018
Complaint marked as Resolved 
Verified Support
Nov 09, 2018
OLX India Customer Care's response
Dear Deva,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX
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    S
    Sundar Dhami
    from Lucknow, Uttar Pradesh
    Nov 6, 2018
    Resolved
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    Resolved

    Address: 515201

    There was a man who offered me 22000 for my camera which was listed as 25000 on olx.
    He claimed to be from the usa and wanted to gift it to his son in india andhra pradesh
    Detail
    Name r chandra
    Address 10 ananthapur distt
    City hindupur
    State andhra pradesh
    [protected]
    He told me that his bank will contact me for bank to bank transaction for safety of both o[censored]s.
    The bank was chase bank.
    And the email id was [protected]@chasebanktransfers.com
    It looked very genuine which it was not
    And it asked me to send the scanned copy of the shipping receipt from the courier partner.
    I did that, he told me that tell the value of the product as 10000 as it will be easier for them to clear the customs with less duty. I asked for his whats app and id proof which he sent me.
    The courier said the batteries should be totally discharged to be shipped but they were full so i asked the man if it was okay if i ship it without the batteries
    I was surprised how easily he agreed over it. So
    I sent him and the bank everything and the bank replied me thay it will not transfer the fund until they don't confirm it from dhl's website.
    I was waiting for it to get active and receive my money
    So while doing so i just casually googled the email address and i was really shocked to see pages and pages regarding the fraud of that bank on quikr and olx
    They fool indians with fake bank disguise to which we have no way to contact!
    I immediately cancelled the shipment and picked back my camera from dtdc.

    He told his name as
    John stone

    His whatsapp number

    +[protected]
    Dec 10, 2018
    Complaint marked as Resolved 
    Verified Support
    Nov 09, 2018
    OLX India Customer Care's response
    Dear Sundar,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Awaiting reply from you!

    Thanks,
    Team OLX
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      N
      NANcon
      from Bengaluru, Karnataka
      Nov 5, 2018
      Resolved
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      Resolved

      I have been continuously trying to post a free ad of my house for rent and without any reason it is falling under the moderated column, i am a regular user of olx, and have never faced any issue as such, but this time its really irritating, i want the management to look through this issue as early as possible and resolve it so that i can continue trading or might have to shift to another site.

      Link: https://www.olx.in/item/2-bhk-rented-house-in-mandya-ID1p3mV9.html
      Dec 11, 2018
      Complaint marked as Resolved 
      Verified Support
      Nov 09, 2018
      OLX India Customer Care's response
      Dear OLX User,

      Thank you for sharing the concern with us.

      We do apologize for the inconvenience caused to you. There was some technical problem due to which the ad was not live on the website.

      However, now the ad is live, PFB the link: https://www.olx.in/item/2-bhk-rented-house-in-mandya-ID1p3mV9.html.

      Thanks,
      Team OLX
      I bought iPhone 7 through old from one seller. After some hours I got know that this phone only has iphone body but all the internal part is different and the phone is also not working. I am trying to contact to seller by call but her phone is switched off since from many days.

      Seller name & contact number: Praneeta & +[protected]
      OLX India Customer Care's response, Nov 9, 2018
      Verified Support
      Dear Trupti,

      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [email protected].

      - Your registered phone number on OLX.
      - Ad id through which you have contacted the seller.
      - Chat/message history with the seller.
      - Contact number/email address of the seller.

      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

      Awaiting reply from you!

      Thanks,
      Team OLX
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        R
        Rkamala
        from Bengaluru, Karnataka
        Nov 5, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560068
        Website: [email protected]

        To,
        Station house officer.

        Subject : complaint against automobile seller.
        Respected sir,
        My name is raju kb, yelenahalli house, begur post, bommanahalli bangalore, karnataka, i want to register a complaint against mr ashwani kumar, (Mob no :[[protected] or [protected]]) s/o vinod kumar chadhauri, house no 167 kali mandir post pearthi dalla sonabhadra uttarpradesh 231207, (Adhar card no.[[protected]] against cheating.

        We discussed and agreed on selling his bike - rajdoot 350 cc reg no. Chj 7218 at a price of 50000 rupees. He was ready to deliver his bike at my city in kozhikode kerala as we agreed on telephonic conversation and whatsapp chats. The evidence of the same i keep. When he sent me the receipt of parcelling his bike through railway courier service (Booking no. D883299)
        The evidence of the same i keep, i have deposited rupees 20.000 panjab national bank account mr ashwani kumar ac no [protected] ifsc code punb0759500 branch obra on 15th oct 2018 as per the discussion with mr ashwani kumar. Copy of payment receipts i keep. When he sent me photos of receipts of parcelling his bike through central railway courier services - which seems original, i have deposited the
        Money was deposited as he provided me photos of parcel receipts in my whatsapp number and those pics seem original in appearance and there was seal of indian railway also. The receipt of railway parcel service was found fake and he cheated me with those bills after the payment is done, he is not attending my phone calls and his mobile number is switched off. Now the bike is not delivered to me as he said in the parcel receipts.
        I contacted police station in sadar and informed regarding the incident of fraud.
        Here with the mail, i request you to help me in resolving the issue.
        The details of whatsapp chatts, id proof shared, payment receipts and photo of the bike are attached and i can sent with the india post. Please find for your kind consideration.
        Raju kb faithfully
        Yelenahalli begur bangalore
        Karnataka 560100
        Dec 11, 2018
        Complaint marked as Resolved 
        Nov 05, 2018
        Updated by Rkamala
        This guy present using no[protected] this is also a Whatsapp no
        plese take action currently working
        Verified Support
        Nov 09, 2018
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing the concern with us.

        We completely understand your situation and apologize for the inconvenience caused.

        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

        And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

        Thank you for contacting OLX!

        Thanks,
        Team OLX
        Nov 12, 2018
        Updated by Rkamala
        that same guy put one more add on olx
        pls take action now use mob[protected]

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          V
          Vineeth Raj
          from Badagara, Kerala
          Nov 4, 2018
          Resolved
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          Resolved

          Address: 686651

          My name is vineeth from kerala.

          I had post an ad in olx about selling a bolero 2009. I posted full details and photos of the vehicle. After that, i saw my bolero photos in another add. And he has given fake details and price. He showed 50000 more kilometre run my bolero and more money. So that i have lost one genuine buyer. Please take necessary action about fake adds. I am going for legal proceedings. I required compensation for that.
          Dec 11, 2018
          Complaint marked as Resolved 
          Verified Support
          Nov 09, 2018
          OLX India Customer Care's response
          Dear Vineeth,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Your registered phone number on OLX.
          - Ad id through which has been copied.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
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            C
            chandu sir
            from Pune, Maharashtra
            Nov 4, 2018
            Resolved
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            Resolved

            Address: Kanyakumari, Tamil Nadu, 518395

            My name is j chandra sekhar i am from andhra pradesh
            My losing the money 17700 rupees in oxl mobile purchase. That guys cheating with me. That guys tell me they are belongs to indian army. So i am respect the guy's. I am send the money through phone pay app. I have all call recordings and proofs sir. That guys mobile numbers [protected], [protected] [protected]
            Please help me sir i am a student sir that money very important to me
            My contact number is [protected]
            Dec 13, 2018
            Complaint marked as Resolved 
            Verified Support
            Nov 09, 2018
            OLX India Customer Care's response
            Dear Chandrasekhar,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
            I have already cleared there due 2 years ago still the complaint not withdraw please remove my complaint and pics from the forum.
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              S
              Sangari Priya Ravivarma
              from Chennai, Tamil Nadu
              Nov 4, 2018
              Resolved
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              made pay to a fraud

              Address: Chennai, Tamil Nadu, 600064

              On 1st nov, there was an ad for home laptop by a fraud lady called indu jain. We trusted her words and made a payment of 5000. But we didn't get any response. She stopped picking the call. We lost our money. Her number is [protected]. Olx is allowing fraud people to cheat customers. Please take action. Otherwise we will take legal action against olx too....
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              P
              Pankaj Ku Verma
              from Gurgaon, Haryana
              Nov 4, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110059

              I have found an add on olx india macbook air is available in rs.17500.00 only,

              I had communicated with person on olx chat and exchanged contact details to lock the deal, transferred rs. 1500.00 as fee to send mack book by courier, then rs. 6000 after sharing hr courier slip, next day he asked me to transfer rs. 5000 for some emergency need of his fried i transferred rs. 1000, rs. 1000 rs.3000 after that he said the courier has reached delhi and asked me to transfer remaining amount to get the pa rs.3000. After that person asked me to transfer rs. 5100 more to get parcel delivered else the parcel will go returned back.
              Dec 11, 2018
              Complaint marked as Resolved 
              Verified Support
              Nov 09, 2018
              OLX India Customer Care's response
              Dear Pankaj,

              Thank you for sharing the concern with us.

              We completely understand your situation and apologize for the inconvenience caused.

              We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

              We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

              Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

              As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

              And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

              Thank you for contacting OLX!

              Thanks,
              Team OLX
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                N
                Nayan Ruhela
                from Noida, Uttar Pradesh
                Nov 1, 2018
                Resolved
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                Address: 120050

                A person name jaikishan took rs.2500 and asking for full pament . He is saying that he has mi note 4 with warranty sending his aadhar card, pan card and army card. So i believe him. He said he is posted in haryana manlesar and i sent the money by depositing it to my account and he take it through paytm. Please take this complaint seriously. The money i gave him was the the money i save for months. And some of the money, i borrow from friends. Please olx help me to get back my money. I'm a student and rs2500 is a lot of money to me.
                I'll be very please if you resolve my problem.
                Nov 12, 2018
                Complaint marked as Resolved 
                plz give my refund from your side of rs2500 coz i m student i need this money urgently andp ounish the criminal as soon as possible .track the location of that criminal and beat him . i have three numbers through which he contacted me that is 9981324706 74131892160 8824363344
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                  P
                  Parikh_Sachin
                  from Vadodara, Gujarat
                  Nov 1, 2018
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                  Address: Vadodara, Gujarat, 390001

                  I got an offer from OLX named Jyoti Sadma and after my interest in buying Home Theatre He send me contact number [protected] for talking about product and payment I do 2000\- Rs Paytm from my account (two transections 1500 and 500) to his given no [protected] which was linked to speaker’s wallet and his wallet ID is [protected] on 13th October 2018. After this I prommice me to deliver it within 4 hours but he is not deliver till today and he put my both mobile numbers in Block list so I cannot contact him. Each and every time he is avoiding me by giving me different reason like my paytm kyc is not done, today is holiday, we are calling from Flipkart we are not cheater and put his WhatsApp profile with his picture on Flipkart ID. I mailed all the document with call recording to [protected]@gujarat.gov.in

                  So Please sir give me a proper guideline how do I refund my money and also request you to stop this type of ford people to do online cheating.

                  Regards
                  Sachin Parikh
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                    M
                    Mr.vijay Patil
                    from Guhagar, Maharashtra
                    Nov 1, 2018
                    Resolved
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                    Address: 410206

                    Dear sir,
                    My chats on plz are not visible. The column of chats is shown but there are no notifications about the new chats. The user is alerted only when the responder sends an email about it, but can't reply the response on the ads either as the chats doesn't show that chat. I tried to sort it out many times by uninstalling & installing the app several times, but the problem doesn't get solved. My email id is [protected]@gmail.com because of this i can't sell my product as i can't chat with the buyer. I am using olx for past 6/7 years, but never had to face such problem. Actually it used to be good platform for buying & selling materials. But now a day the standard has somehow come down due to many such reasons & excessive ads in the app being one of them. So pls try to improve on this front as there are still no other applications in the race. Moreover there is no facility in the app to complain such problems. So i request you to solve all these problems.
                    Jan 9, 2019
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 23, 2018
                    OLX India Customer Care's response
                    Dear Vijay,

                    Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                    Thanks,
                    Team OLX
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                      A
                      Ajay Surwade
                      from Satara, Maharashtra
                      Nov 1, 2018
                      Resolved
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                      Address: Thane, Maharashtra, 401202
                      Website: Olx

                      Actually I was cheated yesterday by an army person (Mr. Sanjay Singh) for Rs 10000 also he not only cheated me but he cheated many peoples which I saw when I tried to lodge complaint against him online.

                      The phone numbers they used to cheat e and others are as follows ([protected], [protected], [protected])

                      My only request you is to take immediate action on them as they are spoiling armies image and losing trust of civilians, also stop them in cheating others.

                      He came in contact through OLX site where he published for selling his mobile phone, from there he contact me and asked me to first transfer rs 940 to his paytm no. [protected], then I got a call from courier boy that your parcel arrived in Alwar and I have to pay rs 4000 than again he called that balance 4000 need to pay otherwise parcel will be returned and again yesterday evening I got a call to pay 1000 more and mobile will be delivered to me today morning. Today when I didn’t receive I searched online and found they are cheating peoples same way as I was cheated and many of the victims lodge complaint on complaint lodging site but resolution rating is only 3% which urges me to contact you directly.

                      Also to build faith he has shared his army id, pan card id, canteen id, aadhar id, photographs in army uniform of himself and 3 ~4 persons other and by seeing this one cannot disbelief.
                      Dec 4, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 01, 2018
                      OLX India Customer Care's response
                      Dear Ajay,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                      - Your registered phone number on OLX.
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
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                        Parag bauskar
                        from Pune, Maharashtra
                        Oct 31, 2018
                        Resolved
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                        unable to login

                        Yesterday i was downloaded olx app. It worked properly, but today i am unable to login. Whenever i try to login it shows error unable to connect please check your internet connection.
                        My details
                        Ph no [protected]
                        Name Parag bauskar
                        Yesterday i was downloaded olx app. It worked properly, but today i am unable to login. Whenever i try to login it shows error unable to connect please check your internet connection.br...
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                        azharanwar
                        from Kolkata, West Bengal
                        Nov 18, 2018
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                        Address: Kolkata, West Bengal, 700007
                        Website: olx.in

                        I have already cleared there due 2 years ago still the complaint not withdraw please remove my complaint and pics from the forum. i am in big trouble due to this complains i already paid each and everyone including Mr sandeep who had lodge the complain i have the money receipt also i mean the bank detail send the settlement message of the following. please help me and remove my name from complain board
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                          PrAdeeP DhaKad.
                          from Tanda, Uttar Pradesh
                          Oct 30, 2018
                          Resolved
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                          Resolved

                          Address: Kota, Rajasthan

                          Sir mere sath iphone k nam pr fraud kr diya muje mobile nai diya pr paytm se 2000 rupee le liye uska name shrikant
                          Paytm no. [protected]
                          No. [protected] or agle din dakiya bol rha ki 2000 ka or paytm kro phir me aa junga... Mene nai kiya to usne sab jagah se block mar diya... Une aapne aako army ka btaya or mobile k photo bhi beje yah sab usne whatsapp pr send kiye the..

                          My name pradeep nagar from kota rajasthan... My contact [protected]
                          Dec 2, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 01, 2018
                          OLX India Customer Care's response
                          Dear Pankaj,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                          Thank you for contacting OLX!

                          Thanks,
                          Team OLX
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                            S
                            Suraj Gurnule
                            from Bhusawal, Maharashtra
                            Oct 29, 2018
                            Resolved
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                            Resolved

                            I had ordered a mac book
                            Tye link is
                            https://www.olx.in/item/apple-macbook-pro-core-i5-5th-gen-good-condition-ID1oDpO...
                            We made a deal and i had transferred the amount on his given details and today when we called him he is laughing on us and telling us we have been fraud.
                            I am giving the bank details of the dealer please give a look
                            Union Bank of India
                            Name - Pramod Kumar Bharti
                            ACC no -[protected]
                            IFSC -ubin0541214
                            Please OLX take a action on such frauds.
                            Dec 2, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Nov 01, 2018
                            OLX India Customer Care's response
                            Dear Suraj,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                            - Your registered phone number on OLX.
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
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                              T
                              Thechennaicomputers Chennai
                              from Chennai, Tamil Nadu
                              Oct 29, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600094

                              We "the chennai computers" a regular client of olx, he was committed 40 feature ads + 250 normal ads for 16999/-, i have paid the same within 15 minutes and informed him, after that he was not picking my call and activated only 40 feature ads only, many times i tried his number, he is not attending my call, waiting for normal ads activation, he is always doing same only, this is 3rd time getting worst experience from him, we are loosing trust about olx india, kindly contact regard this issue at [protected] and solve my problem.

                              [protected] - olx manager, he is only taking care of (Struggling care of my account.

                              Kindly help me to solve the issue
                              Dec 5, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Nov 01, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              We have a specialized team that is well equipped to handle all your concerns. Just drop in an email at [protected]@olx.in for immediate assistance.

                              Thanks,
                              Team OLX
                              My account seems to be banned for no reason. Please help me resolve this.
                              OLX India Customer Care's response, Nov 1, 2018
                              Verified Support
                              Dear Mayur,

                              We have a specialized team that will be happy to answer all your queries. Just drop in an email at [email protected] and you will be provided with immediate assistance.

                              Thanks,
                              Team OLX
                              I don't know
                              OLX India Customer Care's response, Nov 1, 2018
                              Verified Support
                              Dear Pankaj,

                              Sorry for any inconvenience caused. Please contact us at [email protected] and you will be provided immediate assistance.

                              Thanks,
                              Team OLX
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                                Sai Avinash Varma Nadimpalli
                                from Chennai, Tamil Nadu
                                Oct 27, 2018
                                Resolved
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                                Resolved

                                Address: Kapurthala, Punjab, 144411

                                Sir i have buy an i phone 5s 32 gb in olx he said that send some money i will do parcel i have sent 2000 he said you will get parcel tomorrow and he called me after day and he said pay full payment other wice i wii not send courier i have sent full payment but he said due to late he will not send the courier and he said pay 2000 i have send again and he said he will return with courier but again he said that we will pay 5000 at a time and again i am sent money total i have sent 15000 can u please help me sir i have some audio proof
                                Dec 5, 2018
                                Complaint marked as Resolved 
                                Oct 29, 2018
                                Updated by Sai Avinash Varma Nadimpalli
                                Sir i have not get my money back
                                Sir i am in trouble so please help me
                                Verified Support
                                Oct 30, 2018
                                OLX India Customer Care's response
                                Dear Sai,

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                                - Your registered phone number on OLX.
                                - Transaction receipt if any, in context to advance payment.
                                - Ad id through which you have contacted the seller.
                                - Chat/message history with the seller.
                                - Contact number/email address of the seller.

                                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX
                                Helpful
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                                  S
                                  Suneet sagar
                                  from Delhi, Delhi
                                  Oct 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110019
                                  Website: www.olx.com

                                  I have posted two ads regarding mobile phone but there was a error tha i have exceeded maximum free ad posting to i upgraded it buy paying rs.79 for 30 days, money was deducted from my account but my ad was still showing that error. For second time again i did transaction of rs.79 but still my ad is showing that error and is not active yet. U are doing a fraud and i will fill a complaint against it.
                                  Dec 4, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Oct 30, 2018
                                  OLX India Customer Care's response
                                  Dear Suneet,

                                  Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                                  Thanks,
                                  Team OLX
                                  I am a regular user of this app. But I went back to my country and when I came back in India I try to login and it shows that my account is banned.
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                                    S
                                    Sweeton
                                    from Gurgaon, Haryana
                                    Oct 25, 2018
                                    Resolved
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                                    Resolved

                                    Address: 135001
                                    Website: Olx.in

                                    I have seen an iphone 7 plus jet black on the olx, priced Rs 41500 the seller name was srikant but the the add display name was sarah on 27 september 2018 . He told me that he is from cisf army and the deal fixed at Rs 35000 . He demand for the advance of 10000, he told that remaining money at the time of courier and delivery
                                    Then he was saying i have to go on duty i want money urgent as my relative is in hospital i have made payement from paytm
                                    Of Rs 30000 but the delivery was not made by him . The paytm no on which the money was tranfered is [protected] .
                                    Plz help me to recover my amount .
                                    I am attaching the photos

                                    Mr Prabhjot singh
                                    Dec 4, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 30, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing the concern with us.

                                    We completely understand your situation and apologize for the inconvenience caused.

                                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                    Thank you for contacting OLX!

                                    Thanks,
                                    Team OLX
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