OLX India Complaints & Reviews

Apr 06, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

Apr 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email - [protected]@olxautos.com
Number - +91 [protected]

Warm Regards,
Team OLX

Apr 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 05, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response Dear OLX User,
Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting:-https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshooting-App.
In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to
[protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Apr 01, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

Mar 21, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Mar 19, 2023

OLX India Customer Care's response Dear Rahul,

We understand that you would like to get in touch with the seller/ buyer to sell/buy the respective product.

However, would like to inform you, unfortunately we are not authorized to provide any information about the seller/buyers.

Buyer and seller interactions and negotiations are the responsibility of the parties involved. It is the responsibility of the seller and the buyer to determine how and where the item will be exchanged. The payment method is also up to the seller and buyer to negotiate.

We would request you to use our chat option to drop a message to the seller and you can request the phone number over the chat.

You can also search for similar products in your locality if a particular seller is not responding to the messages.

For further required details, you can also refer to the link mentioned - https://help.olx.in/hc/en-us/articles/[protected]How-can-I-contact-a-Seller

For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.

We would love to hear from you on how we are doing, please take a few seconds to fill a quick survey which will be sent to you within 24 hours. Your feedback matters!

Mar 19, 2023

OLX India Customer Care's response Dear OLX User,
We would like to confirm that "your account linked with [protected] and [protected] is Unbanned" and you will be able to access the account right away without any interruption.

We'd like to inform you that these accounts were inaccessible due to sharing another mobile number in chat then the one registered with us Please make sure that you use the account in accordance with the OLX guidelines, and we can assure you that this will not happen again.

Thanks,
Team OLX

Mar 19, 2023

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Mar 19, 2023

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience.

We would like to confirm the details of all our packages are already mentioned on our help pages and it's advisable the consumer check the pages before purchasing a package.

Thanks,
Team OLX

Mar 19, 2023

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to
[protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX