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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 17

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V
vivek7405
from Ahmedabad, Gujarat
Jan 9, 2023
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My OLX account is registered with the below details:
Phone Number: [protected]
Email Address: [protected]@gmail.com

I purchased an advertise package for my ad for ₹3499. I then purchased another advertise package for the same ad for ₹1999. After purchasing the 2nd package, the first package was deactivated.

I then contacted to their customer support and they told there can be only 1 active package on an ad at a time.

So then, why didn't they mention the same thing on the purchase page? How does a user know that they will not get the service even after making the purchase? You can check the OLX Packages purchase page and there is no mention that multiple services can't be used on the same ad.

Now that they have activated the 2nd service, my first service worth ₹3499 is of no use. Either provide me the refund for the same or else let me use both the services.
Verified Support
Jan 10, 2023
OLX India Customer Care's response
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of
your account and immediate resolution please write to [protected]@olx.in along with the
details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
Jan 11, 2023
Updated by vivek7405
I have already contacted OLX support over email but they have denied me to provide a resolution. OLX allowed me to purchase 2 packages on the same ad but is refusing to use both. Even worse, the expiry date of both the packages is on the same day, so I have actually wasted my ₹3499 rupees. OLX support is the worst and illogical as they are bluntly refusing to refund the money. Forget the refund, they don't even want to help me use the package.
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    V
    vivek7405
    from Ahmedabad, Gujarat
    Jan 9, 2023
    Resolved
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    Address: Gurgaon

    I purchased an advertise package for my ad for ₹3499. I then purchased another advertise package for the same ad for ₹1999. After purchasing the 2nd package, the first package was deactivated.

    I then contacted to their customer support and they told there can be only 1 active package on an ad at a time.

    So then, why didn't they mention the same thing on the purchase page? How does a user know that they will not get the service even after making the purchase? You can check the OLX Packages purchase page and there is no mention that multiple services can't be used on the same ad.

    Now that they have activated the 2nd service, my first service worth ₹3499 is of no use. Either provide me the refund for the same or else let me use both the services.
    Feb 10, 2023
    Complaint marked as Resolved 
    Verified Support
    Jan 10, 2023
    OLX India Customer Care's response
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of
    your account and immediate resolution please write to [protected]@olx.in along with the
    details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
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      S
      Shagun Bakliwal
      Jan 8, 2023
      Resolved
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      Resolved

      I live in Mumbai Malad, I viewed a product on Olx India Mobile Application for Second Hand Honda Activa 5G MH48BG9520 of model 2018 by Olx Owner name is Mr. Pradeep Kamble (https://www.olx.in/nf/chat/user/[protected]/[protected]). He said he lives in Pune, therefore he told me to deposit in bank account via Google Pay QR code as delivery costs Rs 1100, then asked Rs.2999 as Army Transport Fee and final amt of rs 23000/- after delivery the scooter, then he ask for extra amount Rs 6500/- + Rs. 50/- as Army Service Fee on day of delivery on 08/01/2022 by transfer in bank a/c online by google pay on same a/c number. I received the call from +91Â 78658Â 54575, +[protected], +[protected], But because I did not complete that purchase, he cancelled my delivery and refused to refund my whole amount (Rs. 1100+Rs. 2999). He is also refusing to respond to my phone calls and WhatsApp messages.

      He has my aadhaar card and passport photo of me.
      Feb 13, 2026
      Complaint marked as Resolved 
      Verified Support
      Jan 10, 2023
      OLX India Customer Care's response
      Dear OLX User,

      Unfortunately, it is not the experience we wish to create for any of our users as it is always
      our endeavour to make OLX a safer platform for our users.
      For the safety of our users we regularly update the safety tips which is available here:-
      https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to
      [protected]@olx.in

      Thanks,
      Team OLX
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        T
        That Hyderabadi
        Jan 8, 2023
        Resolved
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        Resolved

        I was trying to sell a phone on OLX. I am genuine. I didn’t abuse anyone. I didn’t talk to any buyer in a wrong way. Show me one word where i said something wrong? And you guys banned my account. Banned for what? Why provide a platform if you don’t want us to sell? Why? Like this, anyone can come and report a seller and the account will get banned. You guys need to do a research.

        Either refund the amount i paid for featuring my ad or unban my account IMMEDIATELY.

        thathyderabadi at gmail dot com
        Feb 13, 2026
        Complaint marked as Resolved 
        Verified Support
        Jan 09, 2023
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons
        due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at
        [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          T
          That Hyderabadi
          Jan 8, 2023
          Resolved
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          Address: India

          [protected]@gmail.com. I had posted an ad and promoted it with a featured ad. Then some ### comes and reports me because I don’t agree on his offered price. When some ### reports you guys, without doing any research how could you ban my account? Just how? Either unban my account or refund the amount i paid for featuring my ad.
          Feb 13, 2026
          Complaint marked as Resolved 
          Verified Support
          Jan 09, 2023
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            J
            Jenisha Reena
            Jan 7, 2023
            Resolved
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            Resolved

            I have tried multiple times to post Ad of my house for rent but it’s keep on rejected . Please look it as early as possible and let me know the reason for rejection if any . Thanks !!
            Feb 13, 2026
            Complaint marked as Resolved 
            Verified Support
            Jan 09, 2023
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a
            proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-
            us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
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              V
              Viku___
              Jan 6, 2023
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              Fraud person in olx in the name of indian army named as vikas Patel.

              I saw an advertisement on olx and thought of buying a Activa scooty. A person who told his name as vikas patel (Phone - [protected]) told him as an indian army officer and asked me to pay the money via paytm to number [protected] so that he can get the scooty released from office. To prove his identity - he sent me his aadhar card, csd canteen identity card, and his other pics (Attached). Considering the authenticity, i transferred him initial 1000 via paytm. then he said bike will be delivered to home within 10 minutes. After few minutes the delivery person named as manjeet singh (phone - [protected]) called me and he said to deposit money(3270/-) then only he can deliver the bike. But by mistake I send 3217 rupees. This person said that it is wrong payment and said send again 3270 rupees fast. Then I call vikas Patel and he said that the scooty will deliver next morning without any charges.
              But this morning (Today) scooty not deliver.
              I couldn't understand what I do.
              I would request this matter to be urgently looked as i am seeing multiple complaints for fraud done under the name of indian army and this guy is fooling people.
              *HIS PHONE NUMBER IS STILL WORKING, PLEASE TRACE HIS NUMBER VIKAS PATEL (Phone - [protected])* I HOPE MY COMPLAINT WILL BE RESOLVED.
              Verified Support
              Jan 07, 2023
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
              • AD Id on which you contacted the user
              • Contact details of the suspicious user
              • Proof of fraud (like payment screenshots, delivery receipt, etc.

              Thanks,
              Team OLX
              Jan 08, 2023
              Updated by Viku___
              [protected]
              And
              [protected]

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                B
                Binuap
                from Bengaluru, Karnataka
                Jan 4, 2023
                Resolved
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                Resolved

                OLX Auto failed to do RC transfer even after 3 years of Sale, no resolution provided till date.

                Hi OLX Team,

                I have been patiently following up with your team on this issue from past 1+ year now, I was told by OLX Auto team my old car was black listed in RTO as your channel partner was unable to resell the car, I requested the OLX representative to sent out formal email communication confirm the same, for which i haven't received any communication yet. Today when i rechecked the vehicle status on mParivahan portal it...
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                Priya G Nair
                Jan 4, 2023
                Resolved
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                Resolved

                I have just posted two ads and not even an hour my account got suspended. Haven't known the reason too.
                Feb 13, 2026
                Complaint marked as Resolved 
                Verified Support
                Jan 04, 2023
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  A
                  adithyaskrishna
                  from Kollam, Kerala
                  Jan 4, 2023
                  Resolved
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                  Address: Kollam

                  Hi,

                  I'm Adithya. I recently found that the "All India" selection under region selection tab is missing and I'd like to know whether it's been deliberately changed or by some mistake in software update. Please get that back if you can do so.

                  Kind regards,
                  Adithya.
                  Feb 13, 2026
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 04, 2023
                  OLX India Customer Care's response
                  Dear OLX User,

                  We'd like to inform you that we've changed the OLX search panel to make it easier for buyers to find products in their area. This will assist you in receiving positive responses and completing the transaction more quickly. We value your feedback and are constantly working on the suggestions shared by users.

                  Thanks,
                  Team OLX
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                    A
                    Ashish Sunoj
                    from Mumbai, Maharashtra
                    Jan 4, 2023
                    Resolved
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                    Website: www.olx.in

                    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted my bike to sell and they keep suspended my account. I created multiple accounts because if this inconvenience caused by olx and they all are getting banned within few days. I don't understand why. All my buyer details are lost because of it. So frustrating. My email id is [protected]@gmail.com
                    Feb 13, 2026
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 04, 2023
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      K
                      Kalyan7145
                      from Chennai, Tamil Nadu
                      Jan 3, 2023
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                      I’m frequently receiving calls from OLX Auto. I told many times my vehicle is not available and requested them not to call and update the same in their system.
                      Very unfortunate, everyone says sorry for the inconvenience, and we will update but no action taken, and I was kept on receiving calls.

                      I regret myself contacting OLX Auto and I have already informed few my close mates not to contact OLX Auto at any situation.
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                        V
                        Vinod_Gupta
                        from Pune, Maharashtra
                        Jan 3, 2023
                        Resolved
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                        Address: B402, Ganga Florentina, Mohammad Wadi Pune - 411060

                        Dear Olx India,

                        My name is Vinod. I sold out my car in October 2022. Also Hypothecation has been removed for my sold vehicle MH14JA - 0178 almost a month before, but still I am waiting for my fund to get released. I did lot of follow up with Pune team but I am not getting my holding fund. So please release my holding amount of Rs 10000 ASAP.
                        Feb 13, 2026
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 03, 2023
                        OLX India Customer Care's response
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olxautos.com along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
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                          R
                          Redmidrive69
                          from Airoli, Maharashtra
                          Jan 2, 2023
                          Resolved
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                          Resolved

                          I created an account on OLX to buy a game and messaged a seller to confirm a deal. After few hours I checked my messages again to continue the conversation with the seller and found that my account got suspended. My account got suspended for ABSOLUTELY NO REASON!!! This has happened to me in the past and it happened again. Also, this has happened to many people on this forum. Can someone let me know why my account got banned for no reason and unban it ASAP?
                          Feb 13, 2026
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 03, 2023
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            D
                            Dedhia05
                            Jan 2, 2023
                            Resolved
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                            Resolved

                            I have been receiving constant daily two calls from OLX Auto inspite of telling them not to contact and we dont want to sell any AUto and asking them to DND My number. Even after blocking the number, each day we are getting calls from different number. Request your team to look into this and going forward I should not receive any such calls from OLX Auto.

                            My number is [protected]
                            Feb 13, 2026
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 03, 2023
                            OLX India Customer Care's response
                            Dear OLX User,

                            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to
                            [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                            Thanks,
                            Team OLX
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                              K
                              Kjmdn
                              from New Delhi, Delhi
                              Jan 2, 2023
                              Resolved
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                              Resolved

                              I was just checking selling price for a car in Olx autos, I am not interested in selling any car, so please stop spamming calls.
                              Feb 13, 2026
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 02, 2023
                              OLX India Customer Care's response
                              Dear OLX User,

                              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to
                              [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                              Thanks,
                              Team OLX
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                                S
                                Sarthak Gupta l
                                Dec 29, 2022
                                Resolved
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                                Resolved

                                Olx india has banned or suspended my account without any reason even I'd not breach any policy

                                Assosciate phone number with account is [protected]

                                Please remove ban
                                Feb 13, 2026
                                Complaint marked as Resolved 
                                Verified Support
                                Dec 30, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
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                                  G
                                  Gagan.mdigurgaon
                                  from Noida, Uttar Pradesh
                                  Dec 29, 2022
                                  Resolved
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                                  Resolved

                                  Address: Noida, UP

                                  Hi had sold my car to OLX on 6th July 2022. Till date i have not recieved any information regarding RC transfer. Helpline employees tell me that the details are not available. Car: HR07W7516
                                  Complaints: 277592 and 285960
                                  I have also tried contacting the employee who sent me the posession reciept but the call was not answered.
                                  Feb 13, 2026
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Dec 30, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                                  Email address: [protected]@olxautos.com
                                  Phone Number: [protected] (10:00am - 07:00pm).

                                  Warm Regards,
                                  Team OLX
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                                    H
                                    HIMANGSHU RANA
                                    Dec 29, 2022
                                    Resolved
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                                    Resolved

                                    Website: olx.in

                                    Suspended my account without any reason. my ph number is [protected]. please resolve it
                                    Feb 13, 2026
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 30, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    my gmail is himangshu.[protected]@gmail.com. and with out any reason my account is suspended. please help @olx.in
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                                      R
                                      raviteja1991
                                      from Hyderabad, Telangana
                                      Dec 29, 2022
                                      Resolved
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                                      Resolved

                                      So unprofessional to ban the account without reason
                                      i posted the ad and then chatting with the people and then suddenly my account got banned
                                      Feb 13, 2026
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 29, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
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