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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 177

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R
Rajender85
from Chandigarh, Chandigarh
Mar 9, 2018
Resolved
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I ordered acer lcd 16 inch of rs. 2500/- from olx on 22 feb 2018 from,
Ad id: [protected], name sandeep sidhu. He gave me contact no. [protected] and [protected].
He asking me for advance payment of rs. 2500/- plus 350 courier charges.
I transferred the amount of rs. 2850/- by net banking. But till today.. He neither give me product nor return my money.
Apr 12, 2018
Complaint marked as Resolved 
Verified Support
Mar 10, 2018
OLX India Customer Care's response
Dear Rajender,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX
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    neetica_sh
    from Delhi, Delhi
    Mar 9, 2018
    Resolved
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    Address: New Delhi, Delhi, 110014

    I have 3 ads on olx right now. From my experience of getting calls and msgs from buyers i can say that 80% of the calls and msgs are of fraud people, those who just want to start flirty chats by seeing a girl's name. And another major msgs are from people of different countries who become ready to buy product easily without any enquiry and ask for the bank details. On the face they seem fraud. So, only rest 20% are the genuine people who are interested in the product.

    My request to olx admin is to be more strict with the site and these practices otherwise people like us will have to stop posting ads on olx.
    Apr 25, 2018
    Complaint marked as Resolved 
    Verified Support
    Mar 11, 2018
    OLX India Customer Care's response
    Dear Neetica,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to few more details for the same on our email address i.e. [protected]@olx.in.

    - Your registered number on OLX.
    - Ad id through which the buyer contacted you.
    - Chat/message history with the buyer.
    - Contact number/email address of the buyer.

    This will help us in taking appropriate steps on such users from repeating these activities on our site.

    Awaiting reply from you!

    Thanks,
    Team OLX
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      C
      ck90
      from Mundi, Madhya Pradesh
      Mar 8, 2018
      Resolved
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      Resolved

      Address: Bhopal, Madhya Pradesh, 462021

      Sir this is chandra kumar jain i was looking cooler on olx ifound 1 cooler in my budget even i talked owner of coller by chat and by phone many time... But at the end i found that he give just fake advertisement and just want to irritate costumer... His name is sumit kumar and his olx id is ad id: [protected]... He called me and ask to come his home for recieve cooler delivery... Than i went there but after reach there home he ask me more money what hi dictate... Plz take action on him... I lost my rs200 for transport charge as well as i wasted my time... So plz take action on this person... Uska name-sumit kumar id-ad id: [protected] and mobile no.[protected]
      Apr 9, 2018
      Complaint marked as Resolved 
      Verified Support
      Mar 09, 2018
      OLX India Customer Care's response
      Dear Chandra,

      Thank you for sharing the concern with us.

      We have forwarded the details to our concern team so that they can take appropriate action on the same.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      We appreciate your patience and understanding in this matter.

      Thanks,
      Team OLX
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        M
        manthan98
        from Kathor, Gujarat
        Mar 8, 2018
        Resolved
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        Address: Bharuch, Gujarat, 392001
        Website: www.olx.in

        I saw an ad on olx india someone was selling oneplus 3t mobile. He was calling himself an army man named vikram vagmare and sent me his canteen card and his photos so trusted him. He told me that his duty is in jaisalmer rajashtan.
        I negotiated with him and finalised the deal in 7000 rupees and first transferred 3000 on 5th march and then transferred 4000 on the next because the courier boy said i am coming with mobile till you clear the remaining amount. So i made the payment of 4000 again and he didnt sent the mobile now when i ask him about giving my money back he is asking me to paytm kyc his mobile number and then he will transfer my rupees back to my account.
        +2 photos
        Apr 10, 2018
        Complaint marked as Resolved 
        Verified Support
        Mar 09, 2018
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

        - You're registered number on OLX.
        - Transaction receipt if any, in context to advance payment.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

        Awaiting reply from you!

        Thanks,
        Team OLX
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          S
          Swap88
          from Pune, Maharashtra
          Mar 8, 2018
          Resolved
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          Resolved

          vikram waghmare a person of indian army took my 15000 rs as fraud i have all proofs

          Address: Ahmednagar, Maharashtra, 413701

          Ive been through a fraud of 15000 rs
          A person name vilram wagmare took 15000. Olx he saying that he has iphone 6 with warranty sending hi voting card, a dhar card and indian army card. Please take this complaint very seriously and tell me how will i get my money back its a humble request to everyone not to get in this fraud don’t waste your money on this fraudsters i want you all to tell me quick how will i get my money back otherwise...
          +4 photos
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          P
          Praveen Asadi
          from Hyderabad, Telangana
          Mar 7, 2018
          Resolved
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          Resolved

          Address: 500044

          Hi,
          On OLX a person posted an iPhone 6 32 gb ad using name Vikas Patel for rs.18, 000/- . When I contacted him, he gave me his whatsapp number and asked to me message him. After texting him he immediately sent his canteen I'd card, Aadhar card and driving licence. Finally after bargaining he agreed to give it for 12, 000. When I asked him to meet up he said he has been sent to Delhi on other posting. He asked me to pay half the amount first and when I get the phone he asked to send the remaining amount. I've sent him money using Paytm and he did send me an receipt(fake) of courier which was given by overnite express. I assumed him to be a good person as he sent me his total I'd proof and phone bill. Next day the courier guy called me and said the person who sent the parcel has put your courier on hold. When I called the person Vikas patel he said to pay the remaining amount then he will release the hold. Afterall getting so far I gave him the remaining amount using Paytm. The next minute when I called to the courier guy his phone was switched off and the person named Vikas Patel didn't respond well and kept me under blacklist. When I called the Paytm number which I've sent money some other person lifted the call and said this is a tea shop in Gujarat. Sir kindly due notice the case and take immediate action .
          Thank you.
          +6 photos
          Apr 9, 2018
          Complaint marked as Resolved 
          Verified Support
          Mar 09, 2018
          OLX India Customer Care's response
          Dear Praveen,

          Thank you for sharing the concern with us.

          We completely understand your situation and apologize for the inconvenience caused.

          We wish to inform you that without any delay, we have blocked the seller's phone number account as well as his number so that he cannot dupe any more buyers.

          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

          Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.
          Addressing your concern is our priority and we will always give you the best possible service.

          Thank you for contacting OLX!

          Thanks,
          Team OLX
          Hi,
          On OLX a person posted an iPhone 6 32 gb ad using name Jaipal Singh for rs.18, 000/- . When I contacted him, he gave me his whatsapp number and asked to me message him. After texting him he immediately sent his canteen I'd card, Aadhar card and driving licence. Finally after bargaining he agreed to give it for 15, 000. When I asked him to meet up he said he has been sent to Delhi on other posting. He asked me to pay half the amount first and when I get the phone he asked to send the remaining amount. I've sent him money using Paytm and he did send me an receipt(fake) of courier which was given by overnite express. I assumed him to be a good person as he sent me his total I'd proof and phone bill. Next day the courier guy called me and said the person who sent the parcel has put your courier on hold. When I called the person Jaipla Singh he said to pay the remaining amount then he will release the hold. Afterall getting so far I gave him the remaining amount using Paytm. The next minute when I called to the courier guy he saying sir transfer amount 5000 + 150 send to my paytm number [protected] .

          but sir in my case and above case paytm number is same [protected] (JIRAF KHAN). So pls paytm also you can check who is this becasue some one is doing KYC then he recieve money in wallet.

          Sir kindly due notice the case and take immediate action .
          Thank you.

          Now his number is switch off
          So please block Paytm wallet number [protected]

          Amount: 40
          Transaction I'D:[protected]
          Amount: 1200
          Transaction I'D:[protected]
          Amount: 8000
          Transaction I'D:[protected]
          Amount 6000
          Transaction I'D:[protected]
          Please refund my Paytm wallet number [protected]

          fraud seller of iphone on olx using indian army Id proofs - Comment #3075833 - Image #0
          fraud seller of iphone on olx using indian army Id proofs - Comment #3075833 - Image #1
          sir plz help me plz
          i m seeing phone on olx s7 edge 32gb he said i m army officer and he said my duty in gawlier i asked him how can u tranfer phone on bareilly up he said i can couirear the phone i said ok he said u msg me on whatsap say hi and i send you photos of phone i said ok then he send photos of phone and aadhar card canteen card id card pen card then he said i selling my phone because i order iphone 7 and he deliverd me today and my sallery has sent to my home so i sell urgent then i said ok then he said u can pay me half amount of money then i courier the phone by overnight express then i transfer him money with paytm 10000/- then he send me photos of overnight express office and he send me reciept of courier (fake) then he said u recieve your courier tommorow next day at 9am i called him he said u call at courier boy i call to courier boy he said your amout was left 8000/- u tranfer money with paytm then i deliver your courier then i send him 7700with paytm then he said ok i will deliver your courier in20min after 20 min i called him phone was swithoff and no answer
          so please help me patym team and olx team plz help me r plz help me plz
          i m seeing phone on olx s7 edge 32gb he said i m army officer and he said my duty in gawlier i asked him how can u tranfer phone on bareilly up he said i can couirear the phone i said ok he said u msg me on whatsap say hi and i send you photos of phone i said ok then he send photos of phone and aadhar card canteen card id card pen card then he said i selling my phone because i order iphone 7 and he deliverd me today and my sallery has sent to my home so i sell urgent then i said ok then he said u can pay me half amount of money then i courier the phone by overnight express then i transfer him money with paytm 10000/- then he send me photos of overnight express office and he send me reciept of courier (fake) then he said u recieve your courier tommorow next day at 9am i called him he said u call at courier boy i call to courier boy he said your amout was left 8000/- u tranfer money with paytm then i deliver your courier then i send him 7700with paytm then he said ok i will deliver your courier in20min after 20 min i called him phone was swithoff and no answer
          so please help me patym team and olx team plz help me

          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #0
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #1
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #2
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #3
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #4
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #5
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #6
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #7
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #8
          fraud seller of iphone on olx using indian army Id proofs - Comment #3100889 - Image #9
          Hey...I came accross such incident few weeks ago only.. can u do something to help me out. Or provide any solution
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            H
            happy g
            from Kaithal, Haryana
            Mar 7, 2018
            Resolved
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            I am also the part of this fraud in dec 2017 with rs 39000. For iphone 7+ 128 gb he is a fraud. I have all recipts and mobile numbers of this with bank account numbers. Although i put a fir against him. But through this message i want say to olx. That they do nothing for safety purposes. That man still do fraud with other persons.

            Olx
            Why dont you link adhar with your accounts?
            Why dont you take certain precautions?

            I tried a lot but i got no ans.
            If there is any one who can take initiative of this so please share your review with your contact number.

            About that fraud frankly speaking olx is totally a fake and fraud website.

            Who dont take initiative.
            Apr 7, 2018
            Complaint marked as Resolved 
            Verified Support
            Mar 07, 2018
            OLX India Customer Care's response
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

            - Transaction receipt if any, in context to advance payment
            - Ad id through which you have contacted the seller.
            - Chat/message history with the seller.
            - Contact number/email address of the seller.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Awaiting reply from you!

            Thanks,
            Team OLX
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              K
              Kinngxi
              from Ambala, Haryana
              Mar 6, 2018
              Resolved
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              Person who looted is farhan sheikh and surinder kumar have sbi account and looted by name of riya international, aradhya technocrat, aditi etc
              Bu using olx and giving job of typing offline captcha entry they hurt the public wealth please if you can do something please help innocent
              Company details
              [protected]@gmail.com
              [protected]
              Farhan shekh
              Sbi acc - [protected]
              Apr 7, 2018
              Complaint marked as Resolved 
              Verified Support
              Mar 07, 2018
              OLX India Customer Care's response
              Dear OLX User,

              Greetings from team OLX!

              We understand your concern, however, we would request you to share more information with us along with the transaction receipt if any, in context to advance payment on our email address i.e. [protected]@olx.in.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Awaiting reply from you!

              Thanks,
              Team OLX
              Please try to resolve this problem.They are cheating everyone who believes you OLX app.I can provide maximum details.
              Farhan-+[protected]
              [protected]
              +91-[protected]
              +91-[protected]
              Email they provide: [protected]@gmail.com
              [protected]@gmail.com
              Account Details:
              Account number:[protected]
              IFSC code: SBINOOOOO58
              SBI, Beneficiary Bank details: Sagardighi Square, Po And Di.Cooch Cooch-West Bengal 736101 Coochbehar
              Person who looted is Rahul Kumar have HDFC account and looted by name of riya international, aradhya technocrat, aditi etc
              By using olx and giving job of SMS sending they hurt the public wealth please if you can do something please help innocent
              Company details
              Riya International
              3 types of contacts of this fake and froud company.
              1- [protected]
              2- [protected]
              3- [protected]

              So .please help me. I already payed 3000 money of this froud and fake company...Pls help me and another person.

              My Details- Rahul Kumar
              Mob. [protected]
              Dehradoon, Uttrakhand
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                Y
                Yogi Satyam
                from Patna, Bihar
                Mar 4, 2018
                Resolved
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                Address: 8

                Sir i have paid 13000 to vikram balu, olx id-[protected] for iphone 6s 32 gb 6 months old.. And neither i received courier (Mobile phone) and neither my money. Sir please help me. Tell me what should i do. I had paid through atm card.
                I had also attached photographs and id proof. Vikram's mobile no is [protected]. And his no. Is still working and he is currently using whatsapp on this number..
                His paytm numbers are-[protected], [protected], [protected]
                Sir please help me.
                Apr 12, 2018
                Complaint marked as Resolved 
                Verified Support
                Mar 12, 2018
                OLX India Customer Care's response
                Dear OLX User,

                Greeting from team OLX!

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                Transaction receipt if any, in context to advance payment.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                Awaiting reply from you!

                Thanks,
                Team OLX!
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                  S
                  sshah111
                  from Bengaluru, Karnataka
                  Mar 2, 2018
                  Resolved
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                  Resolved

                  Brought a samsung washing machine on march 1, 2018 from an olx seller shoab khan ([protected]). Seller lied about it being in excellent working condition and fairly new. It turned out to be extremely dirty and unusable. It has crap (Mud and stones) coming out of it every time water fills in it. This product was sold by unique enterprises, hbr layout bangalore. I am trying to contact them for the free service that i was promised at the time of sale, however there's no response. I want a refund of my payment and want to return this unusable product. Kindly look into the matter
                  +1 photos
                  Apr 4, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2018
                  OLX India Customer Care's response
                  Dear Ms. Shah,

                  Thanks for contacting OLX!

                  We apologize for the inconvenience caused.

                  As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

                  You can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

                  Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at [protected]@olx.in.

                  Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

                  Thanks,
                  Team OLX!
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                    R
                    rohinin1
                    from Bengaluru, Karnataka
                    Mar 2, 2018
                    Resolved
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                    Address: 560061

                    A person had put up ads as he is relocating, i was interested in that product, i contacted and i bought that product. Meanwhile he said he has few more products listed and told to check out. I showed interest in handycam and another handi. Finally we negotiated and we met in a place and i paid the amount and got the product to home. My husband turns on the handycam and checks, the screen is flickering. The very next day i contacted him and i have been calling and sending msg to him over watsapp, but the guy is not responding. Please help me to get my money back
                    Apr 4, 2018
                    Complaint marked as Resolved 
                    Mar 02, 2018
                    Updated by rohinin1
                    His name is Ruhel Mistry and his number is [protected]
                    Verified Support
                    Mar 04, 2018
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greeting from team OLX!

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                    Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX!
                    I withdraw my complaint as no action taken as per ID number 1876099 and 1876246
                    I got a sms with OTP when I didn't register with olx. Please cancel all registration done under my number [protected].

                    Thank you
                    Mir Ali
                    I put an add about my camera on olx mr.hack milo tober interesed to purchase fro usa i sent the product through courier but he cheated me wigh out givinn money...
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                      G
                      GurDatt SiDhu
                      from Gurgaon, Haryana
                      Mar 1, 2018
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan
                      Website: olx india

                      Sir i have paid 13000 to vikram balu, olx id-[protected] for iphone 6 32 gb 7 months old.. And neither i received courier (Mobile phone) and neither my money. Sir please help me. Tell me what should i do. I had paid through paytm.
                      I had also attached photographs and id proof. Vikram's mobile no is [protected]. And his no. Is still working and he is currently using whatsapp on this number..
                      His paytm numbers are-[protected], [protected], [protected]
                      Sir please help me
                      +11 photos
                      Mar 2, 2018
                      Complaint marked as Resolved 
                      vikram's mobile number is 7240110649 and his paytm numbers are- 7062005626, 7339753782, 7240110649
                      Mar 02, 2018
                      Updated by GurDatt SiDhu
                      what about my money. I will get back or not?
                      Verified Support
                      Mar 04, 2018
                      OLX India Customer Care's response
                      Dear Mr. Sidhu,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.
                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!

                      Thanks,
                      Team OLX
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                        V
                        Vidyasagar Jaladi
                        from Bengaluru, Karnataka
                        Mar 1, 2018
                        Resolved
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                        Resolved

                        Address: Shimoga, Karnataka

                        Amount has been taken by owner but product is not delivered. If i ask, they are not responding. Owner sent his aadhar card, military id. So i trusted him. But got cheated. Please help me. I have sent his details below and also screen shots of my amount which is paid to him, it is 15000. They used military name and cheated. His name is shrikant. Hope you understand this issue. Thank you
                        +5 photos
                        Apr 4, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2018
                        OLX India Customer Care's response
                        Dear Vidyasagar,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!

                        Thanks,
                        Team OLX
                        I've chatted with the person kavin Thams (Thamarai selvan) [protected] on olx later on whatsapp on provided no. listed a amazon echo speaker product. Deal agreed at 1800. I've transferred the initial 1k on his shared bank details. Post which he blocked me & didn't sent the product.

                        fake owner, lost my amount - Comment #3023259 - Image #0
                        fake owner, lost my amount - Comment #3023259 - Image #1
                        fake owner, lost my amount - Comment #3023259 - Image #2
                        OLX India Customer Care's response, Mar 4, 2018
                        Verified Support
                        Dear Lokesh,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                        Please do contact us by email [email protected] for any further requirements, our specialized team will be happy to assist you.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!

                        Thanks,
                        Team OLX
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                          Sunil Gawane
                          from Pune, Maharashtra
                          Feb 27, 2018
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400059

                          Hi team,

                          I have purchased old split ac from a to z cooling services, andheri east - owner mr. Asif siddiqui in mar-2017 for rs. 18000/- since then, it got repaired 4 times and current status is it's non-operational since last one month. Owner is not attending to my complaint for replacement and not even repairing it.

                          Request you to please take up with him. I am seriously thinking of lodging a police complaint for cheating and need your support.

                          Awaiting your reply.

                          Best regards,
                          Sunil gawane
                          M-[protected] / [protected]@gmail.com
                          Apr 1, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 28, 2018
                          OLX India Customer Care's response
                          Dear Sunil,

                          Thank you for sharing the concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We have forwarded the details to our concern team so that they can take appropriate action on the same.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                          Thank you for contacting OLX!

                          Thanks,
                          Team OLX
                          Mar 08, 2018
                          Updated by Sunil Gawane
                          Hi Team,

                          Please let me know the action taken by your concern team. Meanwhile, I have lodged a complaint with cyber cell .

                          Best Regards,
                          Sunil Gawane
                          Basically he will talk nicely and find product from different place and will assure you saying he will send money when u show him the courier slip immediately. he will send a screenshot where he show that clearly he has transferred money to your bank.but that is fake messaging technology.his name is pratyush kr . His no is .[protected] &[protected]

                          defective split ac sold to me by a to z cooling services, andheri west - Comment #3023340 - Image #0
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                            Rajesh kumar Palanisamy
                            from Coimbatore, Tamil Nadu
                            Feb 26, 2018
                            Resolved
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                            Date - 25 feb 2018 ad id - [protected]

                            Posted on web site - olx

                            Someone posted our property (With picture) for sale in the website olx, without our knowledge, we need to take action against the person who posted this ad, kindly remove this ad immediately and pls advise us the procedure for taking action against this misuse / fraud.

                            We need to know how this happened.
                            Apr 3, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 27, 2018
                            OLX India Customer Care's response
                            Dear Rajesh,

                            Greetings from OLX.

                            We understand your concern on this matter and sincerely apologize for the inconvenience caused.

                            The ad in question has been removed from our site and the user has been banned from our system. Thank you for bringing this to our attention.

                            In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Your concern is our priority and we will always give you the best possible service.

                            Thanks,
                            Team OLX
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                              S
                              Shoppers Wishlist
                              from Raipur, Chhattisgarh
                              Feb 25, 2018
                              Resolved
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                              Resolved

                              Hey,

                              I paid rs. 5, 000 /- to olx for my premium advt...

                              They cheated me, they know im seller of chinese phone, sales team took my payment of rs 5000 posted my advt later after 3 days all advt got moderate and sales team is saying that they want more money to again post my advt...

                              They cheated me,, and not replying now,,
                              Customer care of olx always say they are arranging call back but no one call...

                              Help me..

                              My email
                              [protected]@yahoo.com
                              Mobile [protected]
                              Mar 29, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 26, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for the inconvenience you may have experienced.

                              Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in so that we can appropriately assist you in this matter.

                              We deeply appreciate your patience and understanding.

                              Thanks
                              Team OLX
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                                A
                                Aarthi dillikar
                                from Manuguru, Telangana
                                Feb 23, 2018
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                                same fraud case iphone 6

                                Address: Hyderabad, Andhra Pradesh, 500001

                                Because olx dint delete the ad today i becam the victim
                                I lost my...10000...in this case bull # people bludy company and bludy state rajasthan. This is how indian does a job and duties taking money through fraud
                                I am very sure they never be happy by cheating a person and police encouraging them shame thing happing i pittyyyyyyyy and curse...
                                +7 photos
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                                JAYARAMAN R
                                from Coimbatore, Tamil Nadu
                                Feb 23, 2018
                                Resolved
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                                Resolved

                                Having seen an ad in olx i made payment to one person at nawada dehradun at uttarkand district as per ad id [protected] dt. 28.8.2017. Amount of mi phone was finalised rs.1760/ including postal charges. I sent amount by netbanking on 2.9.2017 to one mr. Rohit dua, cell number +91 [protected], but i have not received phone nor amount returned till date. It may be a fault of mine for having sent amount in advance. Please inform me whether there is any possibility of getting the amount back from him.
                                Amount was sent to oriental bank of commece, nawada dehra dun branch. Ifsc code orbc0101917.
                                My email. [protected]@gmail.com
                                Cell. +91 [protected]
                                Apr 4, 2018
                                Complaint marked as Resolved 
                                Feb 23, 2018
                                Updated by JAYARAMAN R
                                As per my complaint lodged vide id.1876099 i am expecting a reply. A mail was received informing the id. A phone call was received by me from a person in cell number +91 [protected] and he has asked me to furnish orally the bank 16 digit debit card number and he said that you need not go anywhere and he will pay amount. I have replied him anything you send by by email. But no reply is received till now. I do not know whether he is a right oerson, please help
                                Verified Support
                                Feb 24, 2018
                                OLX India Customer Care's response
                                Dear OLX User,

                                Thank you for sharing the concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                                Thank you for contacting OLX!

                                Thanks,
                                Team OLX
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                                  shubham rattan
                                  from Delhi, Delhi
                                  Feb 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: Panipat, Haryana, 132103

                                  Hello sir/madam, i m shubham rattan. Mere pass samsung galaxy s7 edge mobile tha. Jiski ad mene olx par dali thi. Muje bhot messages aaye sale karne ke liye mera contact number [protected] or email id - [protected]@gmail.com iss number se mene id create ki thi. Then 11th feb 2018 ko muje ek message aaya warun name ki id se usne muje bola ki can u exchange ur phone with iphone 8 plus?
                                  I say yes but i have no money then hmari baat 7000/-rs pr fix hui ki mai apko s7 edge duga or 7000/- upr duga aap muje iphone 8 plus doge jo ki sirf 20 din old ta (Iphone 8 plus). Usne muje milne k lie sonipat bulaya or m apne frnd k sath wha pr gya. Usne mujhe apna number diya [protected]. Or mera usse contact hota raha. Mai usse 14th feb 2018 ko murthal flyover k niche mila petrol pump pr. Usne mera phone check kia or mene uska sb kuch ok tha. And mere mobile me charging khatam hogyi thi so mai shop k andr charging lgane chla gya or jb tk m andr tha shop me. Usne real iphone 8 pluus change krke clone of iphone 8 plus nikal liya or muje awaaz lgai bhaiya der horhi h muje jana hai or mai bhar aaya usne muje ese k ese mobile or box pkdaya or phataphat bike start ki or bhaag gya. Jb mai activa par baitha then i see ki it is not iphone 8 plus. Joki original nh thi yeh sirf copy thi. Uske baad maine police station, bahalgarh me complaint (Fir) likhwayi or uska number tracing par lgwa diya. Uski last location rohini sec 18 ki thi. Uske baad usne kisi se contact nh kia so uski location find out nh ho saki. Lekin wo olx pr or whatsapp pr daily online hota hai so please apse hath jodkr request hai sir/madam ki muje uski location bta dijiye jisse hum uss chor ko pkd ske police ki help se. Aaj mere sath hua hai kal ko pta ni or kis kis ke sth kre ye fraud. So pls consider my complaint. And ek or baat hai ki wo muje jo usne clone diya ta police ne search kia toh wo clone b chori ka tha. Agr aap hmari help kroge toh infuture hum sbko btaege ki olx ek safe site hai jispr kisi ke sth b koi fraud nh ho skta. Lekin agar hmari koi help na ki gyi toh hmara iss application se trust khatam hojaega or hum sbko iss app ko naa chlane ki nasihyat dege. So please muje uski location btane me help kijiye jiske through hum uss chor ko jldi se jldi pakad ske. Please reply me quickly.
                                  Thankyou olx team.
                                  Apr 4, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 24, 2018
                                  OLX India Customer Care's response
                                  Dear Shubham,

                                  Thank you for sharing your concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  We suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!

                                  Thanks,
                                  Team OLX!
                                  Sir, Maine FIR karwadi hai 21 feb ko and police staff ne bola hai ki aap olx walo se contact karke uss person ki information le sakte ho.so please sir help me.please.and apki site ne uss person ki sab chats delete kardi hai or police ne bola hai ki hme uss person ke sth jo chat hui hai hume wo sab chaiye as a proof. so, sir pls muje uski chat or location dedijiye.
                                  FIR No. - 75
                                  police station - bahalgarh chownki, sonipat (Haryana)
                                  my contact no. - [protected]
                                  my name - Shubham Rattan
                                  please help me.
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                                    Rekha Stanley
                                    from Mumbai, Maharashtra
                                    Feb 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560077
                                    Website: OLX

                                    The person called riyas ansari had a bike on sale, we from bangalore was interested in buying that. Spoke to him and he said that will send the bike through train by sanghamithra express the 12th feb 2018. He sent his aadhar card an the railway slip for the verification. We transfered the amount of 60k to his account. We have been waiting for him no call and his number was switched off. When checked with the railway department, they said that the slip is a fraud one.
                                    +4 photos
                                    Apr 3, 2018
                                    Complaint marked as Resolved 
                                    Feb 21, 2018
                                    Updated by Rekha Stanley
                                    the Fradulent number is [protected]
                                    Verified Support
                                    Feb 24, 2018
                                    OLX India Customer Care's response
                                    Dear Rekha,

                                    Greeting from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                    Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
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