Verified Support
Mar 09, 2018
OLX India Customer Care's response Dear Praveen,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's phone number account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!
Thanks,
Team OLX
On OLX a person posted an iPhone 6 32 gb ad using name Jaipal Singh for rs.18, 000/- . When I contacted him, he gave me his whatsapp number and asked to me message him. After texting him he immediately sent his canteen I'd card, Aadhar card and driving licence. Finally after bargaining he agreed to give it for 15, 000. When I asked him to meet up he said he has been sent to Delhi on other posting. He asked me to pay half the amount first and when I get the phone he asked to send the remaining amount. I've sent him money using Paytm and he did send me an receipt(fake) of courier which was given by overnite express. I assumed him to be a good person as he sent me his total I'd proof and phone bill. Next day the courier guy called me and said the person who sent the parcel has put your courier on hold. When I called the person Jaipla Singh he said to pay the remaining amount then he will release the hold. Afterall getting so far I gave him the remaining amount using Paytm. The next minute when I called to the courier guy he saying sir transfer amount 5000 + 150 send to my paytm number [protected] .
but sir in my case and above case paytm number is same [protected] (JIRAF KHAN). So pls paytm also you can check who is this becasue some one is doing KYC then he recieve money in wallet.
Sir kindly due notice the case and take immediate action .
Thank you.
Now his number is switch off
So please block Paytm wallet number [protected]
Amount: 40
Transaction I'D:[protected]
Amount: 1200
Transaction I'D:[protected]
Amount: 8000
Transaction I'D:[protected]
Amount 6000
Transaction I'D:[protected]
Please refund my Paytm wallet number [protected]