Claimed

OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
Resolved
2856
Unresolved
1858
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 180

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Techno Addict (Rishi Soni)
from Bhopal, Madhya Pradesh
Jan 27, 2018
Resolved
Report
Copy
Resolved

Website: www.olx.com

Very disappointed with olx just got schemed from a fraud user on ur olx i loss my 5000 rs bt no one helps me really i do have all the evidence which shows he is a fraud and using a fake identity of so called vikram waghmare and stating himself as a jat regiment indain army officer its a shame that a fraudster is using an indain army person identity and u guys the ugly olx is just in a rush to raise their revenue and nothing else i knw i m not getting my money back bt i dnt want any other to be scammed ur responsible "olx" for this situatuion a person name vikram is posting frequent ads on olx with same pics and discription and the mediuim used was olx i have attached few ads there are many more ads similar circulaitng on olx kindly stop this malpractice and take strict action as soon as possible if possible provide me raw data i have attached below some ad ids and name and the amount which i transferd to his account is given below plz help others so to prevent this fraud in future
Feb 28, 2018
Complaint marked as Resolved 
Verified Support
Jan 28, 2018
OLX India Customer Care's response
Dear Rishi,

Greeting from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, we would request you to share the details at [protected]@olx.in.

- Transaction receipt for the advance payment done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX!
Jun 05, 2019
Updated by Techno Addict (Rishi Soni)
I have not got any help again this complaint as I have submitted everything they want, please help me to get my money back
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Taranarora7
    from Muri, West Bengal
    Jan 27, 2018
    Report
    Copy

    Hello,
    I have paid a person an amount of rs 500 via paytm as a security money for a kitten located in uttar pradesh. The person was disguised as a ngo person. He told me that he would deliver me the cat in the next 2 days after the payment... After the payment he messaged me that i have been scammed... Now i don't know what to do except maybe write this complaint. Please help me recover mylost money... As an evidence i have all the evidence i will ever need... I have the full whatsapp conservation and also the person's name and face including voice
    Please help me and respond on my email adress: [protected]@gmail.com
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dharmveer Rathore
      from Bhopal, Madhya Pradesh
      Jan 26, 2018
      Resolved
      Report
      Copy
      Resolved

      Website: www.olx.com

      I want to buy a second hand mobile from olx. A member which details are attached as photos with this complain chat with me on his whatsapp number +[protected]. He is deal with me to send oneplus 3t in 17000/-inr with a condition that he want 12000 advance and rest after delivery. As his terms and conditions i sent 12000/- inr on 04.01.2018 to his account. His accont detail are also attached with complain but the sellar dont send me the mobile yet. Now i request him to give back my money but he is not respond.
      Mar 1, 2018
      Complaint marked as Resolved 
      Verified Support
      Jan 28, 2018
      OLX India Customer Care's response
      Dear Dharmveer,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

      Thank you for contacting OLX!

      Thanks,
      Team OLX
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Veepew
        Jan 25, 2018
        Resolved
        Report
        Copy
        Resolved

        Dear sir,

        I bought some antique watches from an olx online seller named kailash chand gupta, kc gupta with phone number [protected]. He sold me fake hmt watches with fake hmt watch cases and fake dials. Also he sold me 2 citizen automatic watches at 3000 each with fake case and dials. I came to know of this fraud when i have one of the watches for service.
        This person has cheated me and i request olx to take action against this fake seller.

        Thanking you
        Mar 6, 2018
        Complaint marked as Resolved 
        Verified Support
        Jan 26, 2018
        OLX India Customer Care's response
        Dear OLX User,

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

        - Your registered number on OLX.
        - Transaction receipt if any advance payment was done.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us in taking appropriate steps on such users from repeating these activities on our site.

        Awaiting reply from you!

        Thanks,
        Team OLX
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ankush Kakade
          from Yaval, Maharashtra
          Jan 25, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Bharatpur, Rajasthan, 321201

          He is a big fraud he has taken my 2000. And still now his mobile is on. He is using identity of indian solider, please don't trust him. He says he has arranged 31 lakh rupees doing this fraud. He says he doesn't afraid of anything, please help me i want my money back. Cyber crime branch find this guy out. His numbers are... +[protected], and +[protected], cyber crime this is his number please do something.
          Feb 25, 2018
          Complaint marked as Resolved 
          Jan 25, 2018
          Updated by Ankush Kakade
          Call me [protected]. He is still speaking to me I have call recording please do something
          Verified Support
          Jan 25, 2018
          OLX India Customer Care's response
          Dear Ankush,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Transaction receipt if any advance payment was done.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us in taking appropriate steps on such users from repeating these activities on our site.

          Awaiting reply from you!

          Thanks,
          Team OLX
          He is very big fraud, still he is doing same in OLX.

          Same thing he had done to me this week, he has taken 1300 Rs advance trough paytm mobile no:[protected] and did not given any phone .

          His contact numbers are:[protected], [protected], [protected]

          OLX and CBI Team: Please search him fast to stop this fraud with peoples.
          Helpful
          3 other people found this review helpful
          3 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Iampiyushgarg
            from Gurgaon, Haryana
            Jan 25, 2018
            Report
            Copy

            Address: Rohtak, Haryana, 124001
            Website: www.olx.in/item/iphone-7-plus-128-gb-matte-black-colour-indian-ID1hwnFh.html

            Hello,

            This is to inform you all that there is a fraud going on through olx. There are few sellers (Ex: shrikant) act as an army / cisf personnel and want to sell their iphone 7 plus on a good price and will share the details of the phone and their id proofs of army / cisf and make you believe in their webbed story.

            You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated.
            Kindly be aware and share the information as much as you can so we can help others by being aware.
            I request olx to help regarding this matter as shrikant do fraud with so many peoples and he is still posting new ads of same device befooling others doing more frauds.
            I also paytm him rs10000
            His paytm number [protected]
            His mobile numbers are [protected], [protected]
            [protected]
            Verified Support
            Mar 09, 2018
            OLX India Customer Care's response
            Dear Piyush,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

            Addressing your concern is our priority and we will always give you the best possible service.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
            Suddenly army in India have become Demi-God and people have started worshipping them. Fraudsters have realised how stupid we have become. Not stupid, but i will use the word "blinded". We deserve this.
            i m also suffering from this condition same happn with me i also have all kind of proofs same maine bhi 15000 rs pay kiye hai ussi phone ke liye aur ussi bande ko shrikant cisf ka har time bharat mata ki kasam khaaake bolta tha bharosa karo jab bharossa kiya toh usne aaisa kiya hai
            Helpful
            1 other people found this review helpful
            1 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kk19427
              from New Delhi, Delhi
              Jan 24, 2018
              Resolved
              Report
              Copy
              Resolved

              This is to inform you all that there is a fraud going on through olx & other such portals. There are few sellers (Ex: shrikant, veerabhadra totagi) act as an army / cisf personnel and want to sell their iphone 7 plus 128gb or other such valuable devices on a good price and will share the details of the phone and their id proofs of army / cisf and adhaar card to convince and make you believe in their webbed story.

              You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated. Listed below are the loop holes in found in their story.

              1. No tracking number provided and will say that it has been sent via the govt camp and does not have consignment number
              2. Will share the contact number of the courier shop and share images also
              3. Next day you will get call from a person saying that he has brought your phone which was sent from so and so person but he asked us to put the delivery on hold and tell you to call the seller. (How a courier delivery boy knows what is in the box?)
              4. When you call the seller and tell him regarding the call from courier person, then he will say okay deposit the balance payment and he will tell courier person to deliver the phone.
              5. He will say if you deposit the money only then the courier person will come to your place to deliver the phone.
              After all the above things, if you say i do not want phone and return my money. He will say okay, i will deposit it back by the evening and ask you to wait. Actually, they will not deposit any money as their main motto behind this is to do frauds.

              Kindly be aware and share the information as much as you can so we can help others by being aware. This information will help others.
              Feb 27, 2018
              Complaint marked as Resolved 
              Verified Support
              Jan 24, 2018
              OLX India Customer Care's response
              Dear OLX User,

              Greeting from team OLX!

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

              - Transaction receipt if any advance payment was done.
              - Ad id through which you have contacted the seller.
              - Chat/message history with the seller.
              - Contact number/email address of the seller.

              This will help us in taking appropriate steps on such users from repeating these activities on our site.

              Awaiting reply from you!

              Thanks,
              Team OLX!
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vikas pandats
                from Noida, Uttar Pradesh
                Jan 22, 2018
                Resolved
                Report
                Copy
                Resolved

                iphone 6s fraud by srikanth

                A man named srikanth advertised to sell his phone. Against his ad for iphone 6s 32gb, i contacted him on the phone. He posed as an army personnel and requested me to pay 1000/-by paytm he has taken entire price of rs23100/- but he is not supplying me with the item he had advertised in olx.in. He gave his army cisf id card and aadhar card for bilieve. I helped him as a mark of respect for the army personnel now he is not picking up my phone...
                Helpful
                Found this helpful?
                9 Comments
                Report
                Copy
                D
                dc-mma
                from Mathura, Uttar Pradesh
                Jan 22, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Dehradun, Uttarakhand
                Website: olx

                I posted my ad of ps3 yesterday evening but it got rejected, i tried again but same thing happen... Today i tried again but again it got rejected... My ad photos are hd.. But still olx is saying its poor quality... Customer care is not replying... I dont why olx is doing this... Quikr is so much better than this olx... I thought olx is better but now after this experience... I may switch to quiker
                Feb 22, 2018
                Complaint marked as Resolved 
                Verified Support
                Jan 22, 2018
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the inconvenience you may have experienced while using our App.

                Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the details so that we can appropriately assist you in this matter.

                We deeply appreciate your patience and understanding.

                Thanks
                Team OLX
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  krishnapriya1999
                  from Chennimalai, Tamil Nadu
                  Jan 21, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: olx

                  I posted a complaint yesterday. And again today again this the sam group is putting ads in differnt place in different name. And he has given the best breeds kittens pictures for just 2700 rupee. I dont need the buyer to get into trouble.. He is doing the same thing for many times i msged him directly also.. He is changing his account nd number frequently... So plz try to take any action against him as soon as possible. Im attaching the new ads he has posted yesterday after my reporting. If not it will lead to olx negative impact
                  Feb 28, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 22, 2018
                  OLX India Customer Care's response
                  Dear Krishna,

                  Thank you for sharing the concern with us.

                  We completely understand your situation and apologize for the inconvenience caused.

                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                  As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                  And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

                  Thank you for contacting OLX!

                  Thanks,
                  Team OLX
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aijaz Miyan
                    from Mumbai, Maharashtra
                    Jan 21, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra, 400070

                    Dear sir,
                    I purchased a mobile phone from olx site on 20/01/2018, around 4 pm. Place of location was mumbai kurla west.
                    Olx site of which ad id is [protected].
                    Seller named as shown on id is shikhar chaudhry. And mobile number he used to communicate was [protected]
                    Seller didnot mention heavy scratches on back cover and i also coudnot see it because of another extra back on it.
                    Now his phone showing not in service ([protected]), now within 20hrs only his phone showing not in service.. Kindly help me to return this product asap.
                    Regds,
                    Aijaz
                    Feb 22, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 22, 2018
                    OLX India Customer Care's response
                    Dear Aijaz,

                    Thank you for sharing the concern with us.

                    We have forwarded the details to our concern team so that they can take appropriate action on the same.

                    However, we suggest you seek the legal help in this matter so that they can investigate the issue on their level.

                    And also for any assistance required in the same please do contact us on [protected]@olx.in. We appreciate your patience and understanding in this matter.

                    Thanks,
                    Team OLX
                    Jan 22, 2018
                    Updated by Aijaz Miyan
                    Hi, Thanks,
                    till now there is no response from OLX.
                    Hope one single call to seller can solve the problem. However it seems that seller has deactivated his ID.
                    Thanks
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      krishnapriya1999
                      from Chennimalai, Tamil Nadu
                      Jan 20, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: olx

                      In the pet section when we put hyderabad as location u can see a jioandjeenedo named seller ad for kittens for 2700.. At first he put the same kind of ad in bnglr. And once i got cheated and again i sw his add with another kittens pic i reported the add and he deleted it. Now again he has put many ads lyk the sam on olx but different places lyk hyderabad patna. Aroumd 10 ads. So plz try to take action against these kind of # people who destroys olx z identity nd make these apps as wortless &trustless
                      Feb 21, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 21, 2018
                      OLX India Customer Care's response
                      Dear Krishna,

                      Greetings from team OLX!

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                      - Transaction receipt if any advance payment was done.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX!
                      Jan 21, 2018
                      Updated by krishnapriya1999
                      Again this the sam group is putting ads in differnt place in different name.and he has given the best breeds kittens pictures for just 2700 .i dont need the buyer to get into trouble..he is doing the same thing for many times i msged him directly also ..he is changing his account nd number frequently ...so plz try to take any action against him as soon as possible .im attaching the new ads he has posted yesterday after my reporting .

                      Again this the sam group is putting ads in differnt place in different name.and he has given the best breeds kittens pictures for just 2700 .i dont need the buyer to get into trouble..he is doing the same thing for many times i msged him directly also ..he is changing his account nd number frequently ...so plz try to take any action against him as soon as possible .im attaching the new ads he has posted yesterday after my reporting .
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        from Mumbai, Maharashtra
                        Jan 20, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 400706

                        This is to inform you all that there is a fraud going on through olx & other such portals. There are few sellers (Ex: shrikant) act as an army / cisf personnel and want to sell their iphone 6 64gb or other such valuable devices on a good price and will share the details of the phone and their id proofs of army / cisf and adhaar card to convince and make you believe in their webbed story.

                        You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated. Listed below are the loop holes in found in their story.

                        1. No tracking number provided and will say that it has been sent via the govt camp and does not have consignment number
                        2. Will share the contact number of the courier shop and share images also
                        3. Next day you will get call from a person saying that he has brought your phone which was sent from so and so person but he asked us to put the delivery on hold and tell you to call the seller. (How a courier delivery boy knows what is in the box?)
                        4. When you call the seller and tell him regarding the call from courier person, then he will say okay deposit the balance payment and he will tell courier person to deliver the phone.
                        5. He will say if you deposit the money only then the courier person will come to your place to deliver the phone.
                        After all the above things, if you say i do not want phone and return my money. He will say okay, i will deposit it back by the evening and ask you to wait. Actually, they will not deposit any money as their main motto behind this is to do frauds.

                        Kindly be aware and share the information as much as you can so we can help others by being aware. This information will help others.
                        Feb 22, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 21, 2018
                        OLX India Customer Care's response
                        Dear Kartik,

                        Greetings from team OLX!

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                        - Transaction receipt if any advance payment was done.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX!
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          mohammed saleem uddin
                          from Hyderabad, Telangana
                          Jan 19, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Hyderabad, Andhra Pradesh, 500 028
                          Website: olx

                          This to inform you that as I got cheated on OLX whit this guy MD AHMED bearing phone number [protected] on[protected] and this is his add link https://www.olx.in/item/samsung-s6-edge-32gb-white-pearl-10-days-old-wid-ID1hfHu... he posted a add of SAMSUNG S 6 EDGE on[protected]
                          and he is resident of mehdipatnam, hyedarabad, Telangana State, INDIA as per his detail

                          as this guy show me the phone and as I have paid him the amount and he told me to wait out side the door so that he could collect all the bill and box ..as I waited for 15 minutes there was no response when I knocked the door I came to know that there is no such person he run with back door when I enqire there dont have any knowledge who was that and when I call him on number continously swithed off from that moment and find the attached file for your consideration
                          Feb 21, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 21, 2018
                          OLX India Customer Care's response
                          Dear Saleem,

                          Greetings from team OLX!

                          Thank you for sharing your concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                          As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service. Feel free to share your concern at [protected]@olx.in.

                          Thanks,
                          Team OLX!
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            production
                            from Delhi, Delhi
                            Jan 19, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kanpur, Uttar Pradesh

                            Dear sir,

                            I have purchased a car through olx owner name was anoop kumar s/o mohan lal residing 15/15 panki pawar house kanpur up

                            In your olx site i have checked car model chevrolet beat, car no. Up78ca2358 and contact with seller for the purchase of this car.

                            I have given advance of rs.100000 through agreement stamp.

                            Now the situation is seller is denying to give car and not attending my call. He is also denying to received advance money.

                            Olx is a good plateform to sold/purchase but if the client is cheated like this then it will be very samefull for the olx.

                            As i have booked the car it is also showing in your site that it has been sold.

                            Now i am going to take serious action against that seller and lodged fir. Pls do the support if any this related to person background check process carried out by your company than pls be support during legal action.

                            Thanks
                            H p singh
                            [protected]
                            Feb 20, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 19, 2018
                            OLX India Customer Care's response
                            Dear Mr. Singh,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                            - Transaction receipt if any advance payment was done.
                            - Ad id through which you have contacted the seller.
                            - Chat/message history with the seller.
                            - Contact number/email address of the seller.

                            This will help us in taking appropriate steps on such users from repeating these activities on our site.

                            Awaiting reply from you!

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              0
                              0anurag
                              from Pune, Maharashtra
                              Jan 18, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bhopal, Madhya Pradesh
                              Website: olx

                              Olx pe iphone 6s 32gb rose golden colour k mob add dali thi.add dekh kr maine call kiye unhone id proof cisf, adhar card ldki ka bheje..or paytm se paise liye..unke nam shrikant, vikram, anurag he.. abhi b o same phone dal k adds post kr rhe he nashik se.. o bhopal k hai..or overnight courier he..plz help mi .. n tum kuch kro olx walo...security do.. plz kohi b km kimat me dale huye add se bacho... online transaction mt kro... plz
                              Feb 20, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 19, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greetings from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX!
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lavanya Jenny
                                from Bengaluru, Karnataka
                                Jan 18, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka, 562114

                                I LOST MY MONEY through OLX.

                                An Add was posted about an hyundai i10 grey color car 2010 model, amount 210000.. As there was no contact number displayed for owner, i had to chat.He asked me to send my mail id and sent a mail stating that he is going to Australia nd he has parked his car in Devanahalli airport and asked me to contact airport officer by giving their contact number.

                                Initially the airport officer asked me to pay 68000 for gate pass to enter into airport and expenses for maintenance of car.

                                She(Airport Officer) said After taking for test drive if your not interested we'll pay the money back.

                                After paying my money through online transaction, people have vanished.
                                All their contact numbers are switched off.

                                Now neither i got a car nor my money.

                                The details of ownership they gave is different from RTO ownership details.
                                How can 1 car be registered on 2 people names.??.

                                Why the hell you are allowing fraudsters to post a false add.

                                Even now those people are continuing their cheating.
                                If anyone calls them they are getting cheated just like me.
                                Some contact numbers are still available, they aren't receiving my call.

                                If i call from some different number and he is receiving and asking to send mail and continuing the same trick on others.

                                Please do help me.. If you allow them to continue, their cheating still continues.

                                Please take an immediate action on this..I want my money back. Its not 1 rupee or 1000 rupees.
                                I have lost 68000 i.e, around 70000 because of this add.

                                Please help me.. I'm requesting you to help me. I have all the proofs like their contact numbers, their bank account details, Car details, ownership details, my bank statement etc

                                Please take a legal action on this..
                                And help me on this case.

                                Please I'm requesting you to stop those fraudsters cheating innocent people.

                                Please do help me on this and reply me regarding any queries.
                                Feb 22, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 20, 2018
                                OLX India Customer Care's response
                                Deal OLX User,

                                Thank you for sharing your concern with us.

                                We completely understand your situation and apologize for the inconvenience caused.

                                We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

                                We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                We suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                Addressing your concern is our priority and we will always give you the best possible service.

                                Thanks,
                                Team OLX!
                                Verified Support
                                Jan 20, 2018
                                OLX India Customer Care's response
                                Dear OLX User,

                                We would also request you to share the required information with us.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                - Transaction receipt for advance payment done.
                                - Chat/message history with the seller.

                                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX!
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mansoor Syed
                                  from Puducherry, Puducherry
                                  Jan 18, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh, 530004
                                  Website: Olx

                                  I have seen the add of iphone 5s 16gb on date 15 january 2018...in olx.. By rahul agarwal.. Whose mobile number is [protected].. I liked the add and messaged him... He said to transfer the 3000 first then after the courier comes to my hometown then he said to transfer the other amount.. I transferred 3000... He sent me the courier no. P20543684 in dtdc.. I transferred to phone pay no.[protected].. I have the bank details., addhar card, pan card etc
                                  Mar 2, 2018
                                  Complaint marked as Resolved 
                                  Jan 18, 2018
                                  Updated by Mansoor Syed
                                  Rahul Agarwal
                                  Indian overseas bank
                                  [protected]
                                  ioba0000566
                                  His bank account details which was given by him... HE iS THE BIGGEST FRAUD... He should return my 3000 RS ...
                                  Verified Support
                                  Jan 18, 2018
                                  OLX India Customer Care's response
                                  Dear Mansoor,

                                  Thank you for sharing your concern with us.

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

                                  We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                                  Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                                  We suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                                  Addressing your concern is our priority and we will always give you the best possible service.

                                  Thank you for contacting OLX!

                                  Thanks,
                                  Team OLX!
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    S k khurana
                                    from Delhi, Delhi
                                    Jan 16, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    cheating done by srikanth indian army cisf

                                    Address: New Delhi, Delhi, 110063
                                    Website: Olx

                                    This man advertised to sell his mobile phones.Against his ad for iPhone 6s Plus 32gb, I contacted him on the phone. He posed as an army personnel and requested me to pay 10000/-by Paytm because he required money very urgently for the treatment of his friend lying in a hospital in Lucknow .He has taken entire price of Rs21500/- but he is not supplying me with the item he had advertised in OLX.in.
                                    I helped him as a mark of respect for...
                                    Helpful
                                    16 other people found this review helpful
                                    16 found this helpful
                                    27 Comments
                                    Report
                                    Copy
                                    N
                                    Net Bags
                                    from Vadodara, Gujarat
                                    Jan 16, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Ahmedabad, Gujarat
                                    Website: olx.in

                                    Hello,
                                    i m old user, i seen AD for iphone on OLX by Vikram Waghmare, he is biggest fraud, he has identity of INDIAN ARMY, is also fake, he will demanded money only by paytm, i requestto olx please verified this type of fake id's,
                                    i need helo from olx and paytm regarding this, that is happend on 16th january,
                                    i request for refund as i do payment and not received product,
                                    Feb 20, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 17, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greeting from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit