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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
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OLX India reviews & complaints page 181

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V
Veepew
Jan 25, 2018
Resolved
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Resolved

Dear sir,

I bought some antique watches from an olx online seller named kailash chand gupta, kc gupta with phone number [protected]. He sold me fake hmt watches with fake hmt watch cases and fake dials. Also he sold me 2 citizen automatic watches at 3000 each with fake case and dials. I came to know of this fraud when i have one of the watches for service.
This person has cheated me and i request olx to take action against this fake seller.

Thanking you
Mar 6, 2018
Complaint marked as Resolved 
Verified Support
Jan 26, 2018
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered number on OLX.
- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX
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    A
    Ankush Kakade
    from Yaval, Maharashtra
    Jan 25, 2018
    Resolved
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    Resolved

    Address: Bharatpur, Rajasthan, 321201

    He is a big fraud he has taken my 2000. And still now his mobile is on. He is using identity of indian solider, please don't trust him. He says he has arranged 31 lakh rupees doing this fraud. He says he doesn't afraid of anything, please help me i want my money back. Cyber crime branch find this guy out. His numbers are... +[protected], and +[protected], cyber crime this is his number please do something.
    Feb 25, 2018
    Complaint marked as Resolved 
    Jan 25, 2018
    Updated by Ankush Kakade
    Call me [protected]. He is still speaking to me I have call recording please do something
    Verified Support
    Jan 25, 2018
    OLX India Customer Care's response
    Dear Ankush,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

    - Transaction receipt if any advance payment was done.
    - Ad id through which you have contacted the seller.
    - Chat/message history with the seller.
    - Contact number/email address of the seller.

    This will help us in taking appropriate steps on such users from repeating these activities on our site.

    Awaiting reply from you!

    Thanks,
    Team OLX
    He is very big fraud, still he is doing same in OLX.

    Same thing he had done to me this week, he has taken 1300 Rs advance trough paytm mobile no:[protected] and did not given any phone .

    His contact numbers are:[protected], [protected], [protected]

    OLX and CBI Team: Please search him fast to stop this fraud with peoples.
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      I
      Iampiyushgarg
      from Gurgaon, Haryana
      Jan 25, 2018
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      Address: Rohtak, Haryana, 124001
      Website: www.olx.in/item/iphone-7-plus-128-gb-matte-black-colour-indian-ID1hwnFh.html

      Hello,

      This is to inform you all that there is a fraud going on through olx. There are few sellers (Ex: shrikant) act as an army / cisf personnel and want to sell their iphone 7 plus on a good price and will share the details of the phone and their id proofs of army / cisf and make you believe in their webbed story.

      You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated.
      Kindly be aware and share the information as much as you can so we can help others by being aware.
      I request olx to help regarding this matter as shrikant do fraud with so many peoples and he is still posting new ads of same device befooling others doing more frauds.
      I also paytm him rs10000
      His paytm number [protected]
      His mobile numbers are [protected], [protected]
      [protected]
      Verified Support
      Mar 09, 2018
      OLX India Customer Care's response
      Dear Piyush,

      Thank you for sharing the concern with us.

      We completely understand your situation and apologize for the inconvenience caused.

      We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

      Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

      As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

      Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you.

      Addressing your concern is our priority and we will always give you the best possible service.

      Thank you for contacting OLX!

      Thanks,
      Team OLX
      Suddenly army in India have become Demi-God and people have started worshipping them. Fraudsters have realised how stupid we have become. Not stupid, but i will use the word "blinded". We deserve this.
      i m also suffering from this condition same happn with me i also have all kind of proofs same maine bhi 15000 rs pay kiye hai ussi phone ke liye aur ussi bande ko shrikant cisf ka har time bharat mata ki kasam khaaake bolta tha bharosa karo jab bharossa kiya toh usne aaisa kiya hai
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        K
        Kk19427
        from New Delhi, Delhi
        Jan 24, 2018
        Resolved
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        Resolved

        This is to inform you all that there is a fraud going on through olx & other such portals. There are few sellers (Ex: shrikant, veerabhadra totagi) act as an army / cisf personnel and want to sell their iphone 7 plus 128gb or other such valuable devices on a good price and will share the details of the phone and their id proofs of army / cisf and adhaar card to convince and make you believe in their webbed story.

        You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated. Listed below are the loop holes in found in their story.

        1. No tracking number provided and will say that it has been sent via the govt camp and does not have consignment number
        2. Will share the contact number of the courier shop and share images also
        3. Next day you will get call from a person saying that he has brought your phone which was sent from so and so person but he asked us to put the delivery on hold and tell you to call the seller. (How a courier delivery boy knows what is in the box?)
        4. When you call the seller and tell him regarding the call from courier person, then he will say okay deposit the balance payment and he will tell courier person to deliver the phone.
        5. He will say if you deposit the money only then the courier person will come to your place to deliver the phone.
        After all the above things, if you say i do not want phone and return my money. He will say okay, i will deposit it back by the evening and ask you to wait. Actually, they will not deposit any money as their main motto behind this is to do frauds.

        Kindly be aware and share the information as much as you can so we can help others by being aware. This information will help others.
        Feb 27, 2018
        Complaint marked as Resolved 
        Verified Support
        Jan 24, 2018
        OLX India Customer Care's response
        Dear OLX User,

        Greeting from team OLX!

        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

        - Transaction receipt if any advance payment was done.
        - Ad id through which you have contacted the seller.
        - Chat/message history with the seller.
        - Contact number/email address of the seller.

        This will help us in taking appropriate steps on such users from repeating these activities on our site.

        Awaiting reply from you!

        Thanks,
        Team OLX!
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          D
          dc-mma
          from Mathura, Uttar Pradesh
          Jan 22, 2018
          Resolved
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          Resolved

          Address: Dehradun, Uttarakhand
          Website: olx

          I posted my ad of ps3 yesterday evening but it got rejected, i tried again but same thing happen... Today i tried again but again it got rejected... My ad photos are hd.. But still olx is saying its poor quality... Customer care is not replying... I dont why olx is doing this... Quikr is so much better than this olx... I thought olx is better but now after this experience... I may switch to quiker
          Feb 22, 2018
          Complaint marked as Resolved 
          Verified Support
          Jan 22, 2018
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the inconvenience you may have experienced while using our App.

          Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the details so that we can appropriately assist you in this matter.

          We deeply appreciate your patience and understanding.

          Thanks
          Team OLX
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            K
            krishnapriya1999
            from Chennimalai, Tamil Nadu
            Jan 21, 2018
            Resolved
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            Resolved

            Website: olx

            I posted a complaint yesterday. And again today again this the sam group is putting ads in differnt place in different name. And he has given the best breeds kittens pictures for just 2700 rupee. I dont need the buyer to get into trouble.. He is doing the same thing for many times i msged him directly also.. He is changing his account nd number frequently... So plz try to take any action against him as soon as possible. Im attaching the new ads he has posted yesterday after my reporting. If not it will lead to olx negative impact
            Feb 28, 2018
            Complaint marked as Resolved 
            Verified Support
            Jan 22, 2018
            OLX India Customer Care's response
            Dear Krishna,

            Thank you for sharing the concern with us.

            We completely understand your situation and apologize for the inconvenience caused.

            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

            As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

            And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

            Thank you for contacting OLX!

            Thanks,
            Team OLX
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              A
              Aijaz Miyan
              from Mumbai, Maharashtra
              Jan 21, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400070

              Dear sir,
              I purchased a mobile phone from olx site on 20/01/2018, around 4 pm. Place of location was mumbai kurla west.
              Olx site of which ad id is [protected].
              Seller named as shown on id is shikhar chaudhry. And mobile number he used to communicate was [protected]
              Seller didnot mention heavy scratches on back cover and i also coudnot see it because of another extra back on it.
              Now his phone showing not in service ([protected]), now within 20hrs only his phone showing not in service.. Kindly help me to return this product asap.
              Regds,
              Aijaz
              Feb 22, 2018
              Complaint marked as Resolved 
              Verified Support
              Jan 22, 2018
              OLX India Customer Care's response
              Dear Aijaz,

              Thank you for sharing the concern with us.

              We have forwarded the details to our concern team so that they can take appropriate action on the same.

              However, we suggest you seek the legal help in this matter so that they can investigate the issue on their level.

              And also for any assistance required in the same please do contact us on [protected]@olx.in. We appreciate your patience and understanding in this matter.

              Thanks,
              Team OLX
              Jan 22, 2018
              Updated by Aijaz Miyan
              Hi, Thanks,
              till now there is no response from OLX.
              Hope one single call to seller can solve the problem. However it seems that seller has deactivated his ID.
              Thanks
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                K
                krishnapriya1999
                from Chennimalai, Tamil Nadu
                Jan 20, 2018
                Resolved
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                Resolved

                Website: olx

                In the pet section when we put hyderabad as location u can see a jioandjeenedo named seller ad for kittens for 2700.. At first he put the same kind of ad in bnglr. And once i got cheated and again i sw his add with another kittens pic i reported the add and he deleted it. Now again he has put many ads lyk the sam on olx but different places lyk hyderabad patna. Aroumd 10 ads. So plz try to take action against these kind of # people who destroys olx z identity nd make these apps as wortless &trustless
                Feb 21, 2018
                Complaint marked as Resolved 
                Verified Support
                Jan 21, 2018
                OLX India Customer Care's response
                Dear Krishna,

                Greetings from team OLX!

                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                - Transaction receipt if any advance payment was done.
                - Ad id through which you have contacted the seller.
                - Chat/message history with the seller.
                - Contact number/email address of the seller.

                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                Awaiting reply from you!

                Thanks,
                Team OLX!
                Jan 21, 2018
                Updated by krishnapriya1999
                Again this the sam group is putting ads in differnt place in different name.and he has given the best breeds kittens pictures for just 2700 .i dont need the buyer to get into trouble..he is doing the same thing for many times i msged him directly also ..he is changing his account nd number frequently ...so plz try to take any action against him as soon as possible .im attaching the new ads he has posted yesterday after my reporting .

                Again this the sam group is putting ads in differnt place in different name.and he has given the best breeds kittens pictures for just 2700 .i dont need the buyer to get into trouble..he is doing the same thing for many times i msged him directly also ..he is changing his account nd number frequently ...so plz try to take any action against him as soon as possible .im attaching the new ads he has posted yesterday after my reporting .
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                  K
                  from Mumbai, Maharashtra
                  Jan 20, 2018
                  Resolved
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                  Resolved

                  Address: 400706

                  This is to inform you all that there is a fraud going on through olx & other such portals. There are few sellers (Ex: shrikant) act as an army / cisf personnel and want to sell their iphone 6 64gb or other such valuable devices on a good price and will share the details of the phone and their id proofs of army / cisf and adhaar card to convince and make you believe in their webbed story.

                  You will find all the details matching even the device warranty check via the imei code provide on device manufacturer website. Later on, they will say that the phone can be sent via courier service which is available within their camp and will reach to you in one working day itself. They will share the photos of couriering the device along to prove that they are sending the phone to you and will ask to deposit the token money in an account and give you enough confidence that you will feel like you are not being cheated. Listed below are the loop holes in found in their story.

                  1. No tracking number provided and will say that it has been sent via the govt camp and does not have consignment number
                  2. Will share the contact number of the courier shop and share images also
                  3. Next day you will get call from a person saying that he has brought your phone which was sent from so and so person but he asked us to put the delivery on hold and tell you to call the seller. (How a courier delivery boy knows what is in the box?)
                  4. When you call the seller and tell him regarding the call from courier person, then he will say okay deposit the balance payment and he will tell courier person to deliver the phone.
                  5. He will say if you deposit the money only then the courier person will come to your place to deliver the phone.
                  After all the above things, if you say i do not want phone and return my money. He will say okay, i will deposit it back by the evening and ask you to wait. Actually, they will not deposit any money as their main motto behind this is to do frauds.

                  Kindly be aware and share the information as much as you can so we can help others by being aware. This information will help others.
                  Feb 22, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Jan 21, 2018
                  OLX India Customer Care's response
                  Dear Kartik,

                  Greetings from team OLX!

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                  - Transaction receipt if any advance payment was done.
                  - Ad id through which you have contacted the seller.
                  - Chat/message history with the seller.
                  - Contact number/email address of the seller.

                  This will help us in taking appropriate steps on such users from repeating these activities on our site.

                  Awaiting reply from you!

                  Thanks,
                  Team OLX!
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                    M
                    mohammed saleem uddin
                    from Hyderabad, Telangana
                    Jan 19, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500 028
                    Website: olx

                    This to inform you that as I got cheated on OLX whit this guy MD AHMED bearing phone number [protected] on[protected] and this is his add link https://www.olx.in/item/samsung-s6-edge-32gb-white-pearl-10-days-old-wid-ID1hfHu... he posted a add of SAMSUNG S 6 EDGE on[protected]
                    and he is resident of mehdipatnam, hyedarabad, Telangana State, INDIA as per his detail

                    as this guy show me the phone and as I have paid him the amount and he told me to wait out side the door so that he could collect all the bill and box ..as I waited for 15 minutes there was no response when I knocked the door I came to know that there is no such person he run with back door when I enqire there dont have any knowledge who was that and when I call him on number continously swithed off from that moment and find the attached file for your consideration
                    Feb 21, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 21, 2018
                    OLX India Customer Care's response
                    Dear Saleem,

                    Greetings from team OLX!

                    Thank you for sharing your concern with us.

                    We completely understand your situation and apologize for the inconvenience caused.

                    We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

                    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                    Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

                    As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                    Addressing your concern is our priority and we will always give you the best possible service. Feel free to share your concern at [protected]@olx.in.

                    Thanks,
                    Team OLX!
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                      P
                      production
                      from Delhi, Delhi
                      Jan 19, 2018
                      Resolved
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                      Resolved

                      Address: Kanpur, Uttar Pradesh

                      Dear sir,

                      I have purchased a car through olx owner name was anoop kumar s/o mohan lal residing 15/15 panki pawar house kanpur up

                      In your olx site i have checked car model chevrolet beat, car no. Up78ca2358 and contact with seller for the purchase of this car.

                      I have given advance of rs.100000 through agreement stamp.

                      Now the situation is seller is denying to give car and not attending my call. He is also denying to received advance money.

                      Olx is a good plateform to sold/purchase but if the client is cheated like this then it will be very samefull for the olx.

                      As i have booked the car it is also showing in your site that it has been sold.

                      Now i am going to take serious action against that seller and lodged fir. Pls do the support if any this related to person background check process carried out by your company than pls be support during legal action.

                      Thanks
                      H p singh
                      [protected]
                      Feb 20, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 19, 2018
                      OLX India Customer Care's response
                      Dear Mr. Singh,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

                      - Transaction receipt if any advance payment was done.
                      - Ad id through which you have contacted the seller.
                      - Chat/message history with the seller.
                      - Contact number/email address of the seller.

                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                      Awaiting reply from you!

                      Thanks,
                      Team OLX
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                        0anurag
                        from Pune, Maharashtra
                        Jan 18, 2018
                        Resolved
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                        Resolved

                        Address: Bhopal, Madhya Pradesh
                        Website: olx

                        Olx pe iphone 6s 32gb rose golden colour k mob add dali thi.add dekh kr maine call kiye unhone id proof cisf, adhar card ldki ka bheje..or paytm se paise liye..unke nam shrikant, vikram, anurag he.. abhi b o same phone dal k adds post kr rhe he nashik se.. o bhopal k hai..or overnight courier he..plz help mi .. n tum kuch kro olx walo...security do.. plz kohi b km kimat me dale huye add se bacho... online transaction mt kro... plz
                        Feb 20, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 19, 2018
                        OLX India Customer Care's response
                        Dear OLX User,

                        Greetings from team OLX!

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                        - Transaction receipt if any advance payment was done.
                        - Ad id through which you have contacted the seller.
                        - Chat/message history with the seller.
                        - Contact number/email address of the seller.

                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                        Awaiting reply from you!

                        Thanks,
                        Team OLX!
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                          L
                          Lavanya Jenny
                          from Bengaluru, Karnataka
                          Jan 18, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 562114

                          I LOST MY MONEY through OLX.

                          An Add was posted about an hyundai i10 grey color car 2010 model, amount 210000.. As there was no contact number displayed for owner, i had to chat.He asked me to send my mail id and sent a mail stating that he is going to Australia nd he has parked his car in Devanahalli airport and asked me to contact airport officer by giving their contact number.

                          Initially the airport officer asked me to pay 68000 for gate pass to enter into airport and expenses for maintenance of car.

                          She(Airport Officer) said After taking for test drive if your not interested we'll pay the money back.

                          After paying my money through online transaction, people have vanished.
                          All their contact numbers are switched off.

                          Now neither i got a car nor my money.

                          The details of ownership they gave is different from RTO ownership details.
                          How can 1 car be registered on 2 people names.??.

                          Why the hell you are allowing fraudsters to post a false add.

                          Even now those people are continuing their cheating.
                          If anyone calls them they are getting cheated just like me.
                          Some contact numbers are still available, they aren't receiving my call.

                          If i call from some different number and he is receiving and asking to send mail and continuing the same trick on others.

                          Please do help me.. If you allow them to continue, their cheating still continues.

                          Please take an immediate action on this..I want my money back. Its not 1 rupee or 1000 rupees.
                          I have lost 68000 i.e, around 70000 because of this add.

                          Please help me.. I'm requesting you to help me. I have all the proofs like their contact numbers, their bank account details, Car details, ownership details, my bank statement etc

                          Please take a legal action on this..
                          And help me on this case.

                          Please I'm requesting you to stop those fraudsters cheating innocent people.

                          Please do help me on this and reply me regarding any queries.
                          Feb 22, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 20, 2018
                          OLX India Customer Care's response
                          Deal OLX User,

                          Thank you for sharing your concern with us.

                          We completely understand your situation and apologize for the inconvenience caused.

                          We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

                          We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                          Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                          We suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                          Addressing your concern is our priority and we will always give you the best possible service.

                          Thanks,
                          Team OLX!
                          Verified Support
                          Jan 20, 2018
                          OLX India Customer Care's response
                          Dear OLX User,

                          We would also request you to share the required information with us.

                          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                          - Transaction receipt for advance payment done.
                          - Chat/message history with the seller.

                          This will help us in taking appropriate steps on such users from repeating these activities on our site.

                          Awaiting reply from you!

                          Thanks,
                          Team OLX!
                          Helpful
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                            M
                            Mansoor Syed
                            from Puducherry, Puducherry
                            Jan 18, 2018
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh, 530004
                            Website: Olx

                            I have seen the add of iphone 5s 16gb on date 15 january 2018...in olx.. By rahul agarwal.. Whose mobile number is [protected].. I liked the add and messaged him... He said to transfer the 3000 first then after the courier comes to my hometown then he said to transfer the other amount.. I transferred 3000... He sent me the courier no. P20543684 in dtdc.. I transferred to phone pay no.[protected].. I have the bank details., addhar card, pan card etc
                            Mar 2, 2018
                            Complaint marked as Resolved 
                            Jan 18, 2018
                            Updated by Mansoor Syed
                            Rahul Agarwal
                            Indian overseas bank
                            [protected]
                            ioba0000566
                            His bank account details which was given by him... HE iS THE BIGGEST FRAUD... He should return my 3000 RS ...
                            Verified Support
                            Jan 18, 2018
                            OLX India Customer Care's response
                            Dear Mansoor,

                            Thank you for sharing your concern with us.

                            We completely understand your situation and apologize for the inconvenience caused.

                            We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyer.

                            We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                            Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                            We suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

                            Addressing your concern is our priority and we will always give you the best possible service.

                            Thank you for contacting OLX!

                            Thanks,
                            Team OLX!
                            Helpful
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                              N
                              Net Bags
                              from Vadodara, Gujarat
                              Jan 16, 2018
                              Resolved
                              Report
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                              Resolved

                              Address: Ahmedabad, Gujarat
                              Website: olx.in

                              Hello,
                              i m old user, i seen AD for iphone on OLX by Vikram Waghmare, he is biggest fraud, he has identity of INDIAN ARMY, is also fake, he will demanded money only by paytm, i requestto olx please verified this type of fake id's,
                              i need helo from olx and paytm regarding this, that is happend on 16th january,
                              i request for refund as i do payment and not received product,
                              Feb 20, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 17, 2018
                              OLX India Customer Care's response
                              Dear OLX User,

                              Greeting from team OLX!

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                              - Transaction receipt if any advance payment was done.
                              - Ad id through which you have contacted the seller.
                              - Chat/message history with the seller.
                              - Contact number/email address of the seller.

                              This will help us in taking appropriate steps on such users from repeating these activities on our site.

                              Awaiting reply from you!

                              Thanks,
                              Team OLX!
                              Helpful
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                                C
                                Cibber Debil Fernandes
                                Jan 16, 2018
                                Resolved
                                Report
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                                Resolved

                                Website: Olx india

                                Hie, i paid money to this person as he said it needs to b deposited in his account to forward me the bike .after dat he sends me the registration pic and the bike pics and later he told to deposit more in his account for noc and transport after that he said it will reach in 5 days since than he is not picking up my phone nor replying to my messages.thers no sign of him
                                Feb 17, 2018
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 17, 2018
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greeting from team OLX!

                                Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                - Transaction receipt if any advance payment was done.
                                - Ad id through which you have contacted the seller.
                                - Chat/message history with the seller.
                                - Contact number/email address of the seller.

                                This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                Awaiting reply from you!

                                Thanks,
                                Team OLX!
                                Helpful
                                4 other people found this review helpful
                                4 found this helpful
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                                  S
                                  Sajeer TMV
                                  from Mumbai, Maharashtra
                                  Jan 16, 2018
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Bangalore Urban, Karnataka, 560054

                                  Hi team,
                                  I have received a message from a person from canada asking my bank details to transfer money for buying my ipad i post on olx. I i agrred and sent my bank detils and later he ask my email id claiming that is required for international payment. So i got doubt on him and rejcted to share my mail id which is linked to my account.
                                  After two day one more person from usa texted me and made better offer for my ipad and he demanded me to sent a mail providing details of my ipad.
                                  I know they are trying to get my personal mail id which they can hack my accouunt.
                                  Please contact [protected] for more details

                                  Please take this as serious and do the needfull
                                  Feb 16, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 16, 2018
                                  OLX India Customer Care's response
                                  Dear Sajeer,

                                  Greetings from team OLX!

                                  Thank you very much for sharing the information with me. we do apologize for the inconvenience.

                                  We completely understand your situation, however, we have blocked this user from our site and also made sure that there are no future postings from their end.

                                  Please be assured we will keep a close watch on this, also forwarded the same to the relevant team as well. They will look further into this issue and monitor the activity as well.

                                  Having said that, we would like to thank you for writing to us and sharing this concern with us.

                                  We appreciate your patience and understanding in this matter.

                                  If you face any other issues, we request you to write to us anytime at [protected]@olx.in.

                                  Thanks,
                                  Team OLX!
                                  I have contacted a dealer who was selling iPhone 7 his name was srikanth I have payed him 13730 and he s not giving me phone or even refunding me plsss help me i[censored] want I can send pics of payment through paytm and WhatsApp conversation
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                                    C
                                    Chinaoso Wungkhai
                                    from Belgaum, Karnataka
                                    Jan 14, 2018
                                    Resolved
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                                    Resolved

                                    A guy name call naufal nauf from mysore bought a music software last few days and did not pay for my software. I sent it through speed post. He said he would pay me right after i send and he was suppose to pay the money through online but after i sent the software he did not pay me. He was just making fun of me when i asked him to send the money.
                                    His contact no:[protected]
                                    Feb 15, 2018
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 14, 2018
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Greetings from team OLX!

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern, however we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                    - Transaction receipt if any advance payment was done.
                                    - Ad id through which you have contacted the seller.
                                    - Chat/message history with the seller.
                                    - Contact number/email address of the seller.

                                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                    Awaiting reply from you!

                                    Thanks,
                                    Team OLX!
                                    My account is banned my account number [protected] plz re active my account immediately
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                                      R
                                      Rohit NoneedTosurname
                                      from Bengaluru, Karnataka
                                      Jan 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560037
                                      Website: Olx

                                      Mera b 15 k nuksaan ho gya but bhai ne badla le lia. Sale ka paytm block krwa dia or 20k block ho gye harmi k. Or cyber crime wala ab jo iski lenge yaad rkhga galat pas gya bc. Agr aap logo ko paytm helpline pr complaint krna h to please mention complaint id 48722082. So is bc k har account freeze kr de. Last wala freeze ho gya h of kyc se iska next all transactions block honge agr sb ek sath complain krte h to bhai log complaint id ref kr dena or mil k lete h iski.
                                      Feb 15, 2018
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jan 14, 2018
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      Greetings from team OLX!

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                      - Transaction receipt if any advance payment was done.
                                      - Ad id through which you have contacted the seller.
                                      - Chat/message history with the seller.
                                      - Contact number/email address of the seller.

                                      This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                      Awaiting reply from you!

                                      Thanks,
                                      Team OLX!
                                      Olx job section 75% job are illegal post, means BANKING SECTOR JOB. this person fraud post upload and collect lot of money, reff.id 2500, verification 3500, NOC 5500, security amount 3050, password and log in id 5000 many more don`t wast time in job seeking by olx
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                                        A
                                        Arpan Singh Sengar
                                        from Mundi, Madhya Pradesh
                                        Jan 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: 206121

                                        A man named vikram balu waghmare from tejur, pune-410502 sell his i phone 6 in olx. The buyer (I) was of meerut crack the deal in olx mobile application.
                                        He demand for money before courier we use paytm application for the payment and deliver him rs1000/- to close the deal and then advance payment of rs3000/- on the same day before delivery. The deal stand for that rest of the payment ll be accepted on the delivery day. But he told parcel boy to refuse to deliver us. The demended for more money before delivery. He stab to trap and refuses to deliver the courier through the courier boy.
                                        Complaint comments read comments complaint category online shopping
                                        Feb 15, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 14, 2018
                                        OLX India Customer Care's response
                                        Dear Arpan,

                                        Greetings from team OLX!

                                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                        We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                                        - Transaction receipt if any advance payment was done.
                                        - Ad id through which you have contacted the seller.
                                        - Chat/message history with the seller.
                                        - Contact number/email address of the seller.

                                        This will help us in taking appropriate steps on such users from repeating these activities on our site.

                                        Awaiting reply from you!

                                        Thanks,
                                        Team OLX!
                                        Helpful
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