Verified Support
Nov 02, 2017
OLX India Customer Care's response Dear Chandrashekar,
Thank you for sharing the details with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service. Further, you can also, contact us at [protected]@olx.in
Thank you for contacting OLX!
Thanks,
Team OLX
I, Karan Joshi a user of OLX, found that my account is banned without any reason. Although I was successfully using the service but without any intimation or no reason, my account is blocked from couple of weeks.
My mail id is. [protected]@gmail.com
Phone: +91-[protected]
Please look into the matter. Awaiting your positive response.