OLX India Complaints & Reviews

Nov 24, 2017

OLX India Customer Care's response Dear Harshita,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!

Thanks,
Team OLX

Nov 23, 2017

OLX India Customer Care's response Dear Shahil,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the number shared by you so that he cannot dupe any more buyers.

Also, would request you to please share the details related to the ad id so that we can take appropriate action on the same on our email address i.e. [protected]@olx.in.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX

Thanks,
Team OLX

Nov 21, 2017

Gitesh Sahu's response Help me

Nov 13, 2017

OLX India Customer Care's response Dear Venkat,

Greetings from team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the buyer and OLX will provide all the information related to the buyer to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thanks,
Team OLX!

Nov 08, 2017

OLX India Customer Care's response Dear Pradnya,

Greetings from Team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, would request you to please share the required details with us on [protected]@olx.in.

- Ad id through which you have contacted the buyer.
- Chat/message history with the buyer.
- Contact number/email address of the buyer.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX

Nov 08, 2017

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, would request you to elaborate your concern along with the adequate proofs on [protected]@olx.in.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX

Nov 06, 2017

OLX India Customer Care's response Dear Gurjeet,

Greetings from team OLX!

Thank you for bringing this to our attention. We have forwarded this to the concerned team so that they can review it and take appropriate measures.

Thanks,
Team OLX!

Nov 02, 2017

Santosh321's response He has multiple profiles on OLX with different names. We have found it and want others to be aware.
Please do not pay token amount and try to complaint at all possible forums.
He should be banned from OLX and other similar websites.

Nov 02, 2017

Santosh321's response Car number is MH 12 LD 9116 and PAN number of him is AWZPM2753P

Nov 06, 2017

OLX India Customer Care's response Dear Kevin,

Thank you for highlighting the issue. We have forwarded this to our concerned team so that they can review this and take appropriate action.

Thanks,
Team OLX!

Nov 02, 2017

OLX India Customer Care's response Dear Chandrashekar,

Thank you for sharing the details with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, We have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service. Further, you can also, contact us at [protected]@olx.in

Thank you for contacting OLX!

Thanks,
Team OLX

Nov 01, 2017

OLX India Customer Care's response Dear Monica,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

- Ad id through which you have contacted the buyer.
- Chat/message history with the buyer.
- Contact number/email address of the buyer.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX!

Nov 02, 2017

OLX India Customer Care's response Dear Santosh,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.Feel free to share your concern on [protected]@olx.in.

Thanks,
Team OLX

Oct 31, 2017

OLX India Customer Care's response Dear Sambhu,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX!

Oct 29, 2017

OLX India Customer Care's response Dear Raju,

We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details.

Thanks
Team OLX

Oct 29, 2017

OLX India Customer Care's response Dear Raju,

Also, this is to inform you that the credits are added to your OLX account and you can use them as per your convenience.

Thanks
Team OLX

Oct 30, 2017

OLX India Customer Care's response Dear OLX User,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We would request you please share specific details i.e. phone number of teh seller, chat details & Ad ID with the adequate proofs at [protected]@olx.in.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Thanks,
Team OLX

Oct 27, 2017

OLX India Customer Care's response Dear OLX User,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on such users from repeating these activities on our site.

Awaiting reply from you!

Oct 27, 2017

OLX India Customer Care's response Dear Rohan,

Greetings from team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thanks,
Team OLX!