OLX India Complaints & Reviews

Address: 600117

Hello sir,

I am manohar, from chennai. I have given an advt in your website for rs.449/-

This evening for the sale of my bike bajaj discover. There are 3 persons who were

Sent their interest through sms but i am unable to connect through the link.

Atleast if you can send their cell phone nos, i can contact them without much difficulty.

Awaiting your response.

Regards,

Manohar

[protected]

Jul 21, 2017

Complaint marked as Resolved

Verified Support

Jun 20, 2017

OLX India Customer Care's response Dear Manohar,

Thank you for sharing your concern!

We have checked the can see that your Ad for "Bajaj Discover 125 C.c. Sale 2014 Model" is linked with your contact number [protected].

Therefore, you need to follow these simple steps to login:

• Click here to go to "My Account" and click on "Login with phone & OTP".
• Enter your contact number ( in your case [protected] ) and verify OTP.

Note: Do not share your OTP with any one else!

Once you have verified, it will take you to your active account and you can check out the messages from the buyer!

We hope this information will help you. As always, feel free to contact our Customer Support, if you have any questions or doubts.

Call us on our Toll-Free number at[protected]:00 am to 07:00 pm) available seven days a week.

Regards,
OLX India

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S

Saurav Suprēmus

from Duliagaon, Assam

Jun 20, 2017

A man named Michael wanted to buy from USA for orphanage home ..I shared my details .. please help me to stop fraud like this people ..I have shared my bank account no and mail I'd ..

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J

Jalal9342

from Delhi, Delhi

Nov 23, 2017

Hey I am unable to read chat messages that i receive and i cannot chat with anybody what is happening, i tried to log out and log back in using OTP but still it did not help. please resolve this asap.

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Address: 533017

Website: OLX

I have been a victim of fraud where the person lured me to buy a product on the one of the most trusted sellers olx, he said he has sent a parcel, there was also a dm-message generated to make me believe that this is all genuine, it has been three days now and i have not yet received any package, the person had said that he had the parcel from speed post courier from surat, a partial amount of money has been already transferred to his paytm account and before i could that i have checked the details and it showed the seller was verified and hence i had no ambiguity to go ahead and make a payment

His details:
Persons name: mohammed. Munnabhai. Ratlamwala.
Address: 103 wahed mansion dehla. Moh rustampura surat.395007
P no: [protected], [protected]

Request you to kindly be cautious and have an alert in place to track these kind of fraudsters, i have made multiple purchases on olx and never ever had such a disastrous experience, consumer like me do not go by the seller, we go by the brand olx, assuming there would be minimum guarantee or safety for the payments that we make, i would like my money to be refunded and would like the olx team to take stern action against these kind of fraudsters, i would like the amount to be refunded as quick as possible, any assistance in this regards would be very much appreciated

Jul 26, 2017

Complaint marked as Resolved

Verified Support

Jun 20, 2017

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on [protected]@olx.in such as:-

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking an immediate action against that seller.

Awaiting reply from you!

Regards,
Team OLX!

Jun 20, 2017

Updated by Aakash0904 Hello Olx team please find the below mentioned images which confirms the product, Name of the seller, payments paid and all other required information, The seller does not respond any further and also the number is inactive, please help

Verified Support

Jun 22, 2017

OLX India Customer Care's response Dear OLX User,

Thank you for sharing the details with us.

We have immediately blocked the seller from our end. He/She would not be able to use OLX platform anymore.

We would like to inform you that, at OLX we provide an online platform where users can advertise and search a vast variety of goods and services but we do not provide shipping and payment services.

Buyer and seller interactions and negotiations are the responsibility of the parties involved and we do not have control over it. It is the responsibility of the seller and the buyer to determine how and where the item will be exchanged

We suggest you to sell/purchase with a local seller/ buyer so that you can meet the individual in person. We also recommend choosing a safe place for exchanging your item.

The payment method is also up to the seller and buyer to negotiate, however, we recommend you not to make any advance payment or advance shipping of your item.

We suggest you to kindly take a legal assistance against the user by filing the case to your nearby police station.

Further, request you to visit the link below to check our safety tips:

https://www.olx.in/safetytips/

Hope this information will be helpful to you.

Regards,
Team OLX

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D

Dáïsy Dêãrô

from Zamania, Uttar Pradesh

Jun 20, 2017

After taking money from my bank account they cancel my add and my money was also gone then for another add they were asking again money this is a fraud company return my money back you olx [censored]ing company...I hated this app now

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Address: Bangalore, Karnataka, 560047

I had bought a fridge and washing machine through a seller through olx. He promised one year free service warranty. After transportation of fridge, unknowingly we switched it on when we were not supposed to. When we called the seller he told he will send his service people and maybe take some charge. We agreed. We have been calling him for two days and he has been ignoring our complaints and postponing the service. Gake promises and fake warranty. A new fridge is lying waste in the house because of a faulty seller we found through olx. I request you to contact the seller and get back to us.
Seller : sk electronics, frazer town

Jul 21, 2017

Complaint marked as Resolved

Verified Support

Jun 20, 2017

OLX India Customer Care's response Dear Shruti,

We deeply regret the inconvenience and wish to get this concern investigated for you!

All you have to do is share the details like the contact number of the seller, Ad ID or URL, receipt of the payment you made and screenshot of the chat, so that our team can take necessary actions!

You may share the same at [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

We will be waiting for your revert!

Regards,
OLX India

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R

Ruchi Shri

from Mohali, Punjab

Jun 22, 2017

I applied for an aid and paid Rs 999 for premium but my aid was rejected due to unclear photos and in my olx account, they are showing that they refund by money, but still there is no any refund in my bank account, please check

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Address: New Delhi, Delhi, 110001

I am sorry, you are only eager to ban the account. So far many of my accounts have been banned in utter violation of sop. I have not violated any of olx rule or policy but as soon as i post few ads, my ads are deleted and account is banned nullifying my all effort made to post those ad.

Following are the accounts which you have banned so far from time to time:

1.[protected]
2.[protected]
3.[protected]
4.[protected]

Plz active my account

Verified Support

Jun 15, 2017

OLX India Customer Care's response Dear Prashant,

Greetings from team OLX!

Thank you for sharing your concern.

We completely understand your concern regarding your account. Please allow us to assist you regarding the same.

Your account has been banned because there is a record of activity which does not comply with our Terms o[censored]se and strictly not allowed on our site.

Due to these circumstances, we are unable to reactivate your account.

We request that all users manage their accounts in a true and fair manner and to ensure that their conduct has not impacted the interest of the public intentionally or unintentionally.

We hope this clarifies your concern. Feel free to ask any other question you may have at [protected]@olx.in.

Regards,
Team OLX

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Address: 560076

Website: OLX.com

With reference to ad id ad id: [protected] posted in olx on 5th of june, 2017, i contacted the seller through olx user interface. The seller then contacted me the following day and i agreed to buy the fridge for rs 5000. The item was supposed to be delivered on 8th june, but on repeated phone calls and rescheduling they finally delivered the item on 11th june, sunday. Prior to that day, on saturday night, these guys made me wait till midnight in the hope of delivering the product. However, after one hour of settling down the product, as directed by these guys, i switched it on. But the refrigerator could not cool or form ice even after being kept on overnight. Post that they stopped picking up my call. When contacted by my friend who put me in conference mode, the matter was brought up with the owner. He promised that his repair guy would reach within an hour, and fix the problem. That guy mentioned that the gas had leaked and refilled the gas. But still no cooling happened. Its been four days (Today is 15th june) and they have refused to take my calls and if i call from an unknown number, and they happen to pick up they will disconnect it right away. The shop is smart electronics, #4/1, 5th cross, lalbagh road, bangalore. Phone numbers:- [protected]/[protected] (Qureshi)/ [protected] (Jaffar).

Jul 21, 2017

Complaint marked as Resolved

Verified Support

Jun 15, 2017

OLX India Customer Care's response Dear OLX user,

We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always examine the description of the product offered. After reviewing the product and making sure all of the above criteria are met, payment can be made.

However, we understand your concern and have deleted all the Ads and we have also blacklisted the user's account from our site.

Your concern is our priority and we will always do our best to resolve it at the earliest. For any further details, you may write to us at [protected]@olx.in.

Regards,
Team OLX

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Address: 521324

Website: Www.Olx.com

I got a message from olx user that he want my phone he said that to ship my phone so that i will send money but he didn't send money and he what's app number which was so different from my country his number is +[protected] he said his an army i can't do bad things to u people i send my phone cost 53000 inr but i didn't get anything plz do anything i want my money or my phone back to me plzzzz he taken my bank details and i have his shipment details

Jul 15, 2017

Complaint marked as Resolved

Verified Support

Jun 14, 2017

OLX India Customer Care's response Dear OLX User,

We sincerely apologize for the inconvenience caused to you.

Kindly contact us at [protected]@olx.in with the following details so that we can appropriately assist you in this matter.

- Shipment details.
- Ad id through which you have contacted the buyer.
- Chat/message history with the buyer.
- Contact number/email address through which you have an account with us.

Regards,
OLX India

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T

Tathagata Mallik Santiniketan

from Mahishadal, West Bengal

Jun 19, 2017

I will pay 199 for a house sale . But this add is not active. I want to know why ?? Isn't not a chatting?

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OLX India Customer Care's response, Jun 20, 2017

Verified Support

Dear Mr. Santiniketan,

As per our policy, we do not allow contact number mentioned anywhere in the Ad description, title or image.

Due to this reason the Ad was removed from the site. Please go though this link to know more: http://help.olx.in/hc/en-us/articles/205005752-Rules.

We hope this information will help you. As always, feel free to contact our Customer Support, if you have any questions or doubts.

Call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

Regards,
OLX India

A

Anzin Zahal

from Perumbavoor, Kerala

Jun 21, 2017

I had this same experience, same number he talled he is an army general and he offered more than the price that i had put in olx
By luck i have seen this complaint before shipping

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Address: 560065

Website: www.olx.in

Hi,
Actually im really unhappy with the service of yours. I have been trying to post an add to offer job but it looks like you have discarded my adds and hence i paid 899 rs for the featured add and tried posting the add twice and still it gets discarded. And now i just want my money refunded since the add is not posted. And its soo carelessness by your support center, have been trying to reach you guys on the num [protected] since half an hour and there is no response and im just fed up of your service. I would either want my money refunded or atleast give me a call back on my num - [protected]

Ad id num - [protected]
Find the attachment

Jul 14, 2017

Complaint marked as Resolved

Verified Support

Jun 13, 2017

OLX India Customer Care's response Dear Ruthvik,

We apologize for the inconvenience caused and wish to assist you in the best way!

We would very much like to look into your concern and help you further. Please share the details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

Regards,
OLX India

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O

olxuser

from Bengaluru, Karnataka

Jun 15, 2017

Olx par se call aaya tha ki ad delete karo ...phir apne aap kat gaya

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OLX India Customer Care's response, Jun 18, 2017

Verified Support

Dear OLX user,

We are sorry to hear about the inconvenience caused to you.

Please share all the details with us at [email protected]. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India

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Address: 560076

Website: Olx

I am disgusted with olx for again allowing this fraudulent seller on their website within month of the first complaint by one mr. Mukhopadhay. They delivered the fridge after repeated calling for 2 days, yesterday. Right after keeping the fridge they advised me to not put it on before 1 hour. After 2 hours i put it on, but the fridge didn't cool for the entire night, forget about forming ice. Today i have called them to come by 12, but they are not picking up my call. They have even blocked one of my sims. This is smart electronic

Jul 13, 2017

Complaint marked as Resolved

Verified Support

Jun 12, 2017

OLX India Customer Care's response Dear Ananayaa,

Greetings from OLX!

Thank you for sharing your concern. We deeply regret the inconvenience caused to you.

We are here for your assistance and can go ahead and take the necessary action against the seller. In order to do so, we request you to please share more details such as a record of any transaction or interaction between you and the seller which will help us to investigate further.

Furthermore, share the Ad id or email address/mobile number of the seller so that we can assist you better till your satisfaction.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

Addressing your concern is our priority and we will always give you the best possible service.

For any further concern please feel free to write to us at [protected]@olx.in.

Regards,
Team OLX!

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M

Moneymannii

Jun 12, 2017

Hi, I am writting this about some cheap people have found this way to flirt with women. How can you let this happen.I hope I could get his information and complaint directly to police. I am attaching a screen shot please find it. And please take strong action against it and you can find info of this moron from my id.

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OLX India Customer Care's response, Jun 12, 2017

Verified Support

Dear OLX User,

Thank you for bringing this to our notice and regret the inconvenience caused.

Maintaining a safe online community is our top priority and we thank you for bringing this to our attention.

We will surely take the necessary action against the user. However, we request you to share the Ad id or email address/mobile number of the user so that we can assist you better till your satisfaction.

We would quickly like to resolve this for you. Please contact us at [email protected] with the details.

Regards
Team OLX

A

Addala Manikanta Rockzz

from Sathupalli, Telangana

Jun 13, 2017

I got a message from olx user dat I want to buy ur product ND I blindly trusted him ND I made a parcel ND send to him he said him will make money in ur account so he frauded me

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OLX India Customer Care's response, Jun 15, 2017

Verified Support

Dear OLX user,

We're sorry to learn you have encountered fraud by a buyer and understand your monetary loss.

We would very much like to look into your concern and help you further.

In order for us to locate the Ad, we will need certain details from you, like the Ad ID, OLX chat screenshot, courier receipt along with the buyer's contact number

You can share these details with us at [email protected]. Our team would look into your problem and take all the necessary steps.

Do share all the details. We await your response!

Regards,
OLX India

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Address: Bangalore, Karnataka, 560047

Website: Olx

Have purchased one washing machine and refrigerator from a one seller from olx. Seller name is syed salman. Now he installed machine seems to be fine and he also gave one year warranty. However after a week he both machines started leaking, and now i tried contacting him several times but he is no longer responding to my calls. Whenever he picks up the call he just says that he will come today and resolve the issues. It has been two weeks...

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Address: Bharatpur, Rajasthan, 321001

Please sir /! Mam maine ye car dekhi air maine phone pe usae bat kis air deal final kar di. Pahale 3 000 rs use paytm kare air bad me, 2:50lakh cash lekar gadi lens ja raha tha usne sab kuchh plan kar rakha tha. Aur mere upar gun rakhkar usne sare paise aur mobile aur identy card purse sab puchh chin lia. Mai m. P. Ka rahne wala hu aur mai kuchh kar nahi paya kyuki! Ai akela tha. Usne apna nam summit patel /imtiyaj ansari bataya tha. Bharatpur, bansi me age atari gav bataya that jaha pe bachhimada karke ek gav me pas ye sab hua...

Jul 13, 2017

Complaint marked as Resolved

Verified Support

Jun 09, 2017

OLX India Customer Care's response Dear Mr. Pandey,

Greetings from Team OLX!

Thank you for sharing your concern. We deeply regret the inconvenience caused to you.

We are here for your assistance and can go ahead and take the necessary action against the seller. In order to do so, we request you to please share more details such as a record of any transaction or interaction between you and the seller which will help us to investigate further.

Also, kindly share the mobile number or e-mail address of the seller so that we can assist you better.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

We await this information from you.

Regards,
Team OLX!

Verified Support

Jun 09, 2017

OLX India Customer Care's response Dear Mr. Pandey,

Greetings from Team OLX!

Thank you for sharing your concern. We deeply regret the inconvenience caused to you.

We are here for your assistance and can go ahead and take the necessary action against the seller. In order to do so, we request you to please share more details such as a record of any transaction or interaction between you and the seller which will help us to investigate further.

Also, kindly share the mobile number or e-mail address of the seller so that we can assist you better. You can share the details at [protected]@olx.in.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

We await this information from you.

Regards,
Team OLX!

Jun 10, 2017

Updated by Sushh pandey Actually sir all the information and detail were in the mobile and purse which are stolen. And I have nothing but I am very depressed becoz my everything is gone and how did I come home? I know only becoz I injured on that place ..please sir do something . I am in Indian army ...and I did not even think that all this will happen to me

Jun 10, 2017

Updated by Sushh pandey Maine use 3000ka paytm bhi kia tha..

Verified Support

Jun 10, 2017

OLX India Customer Care's response Dear Mr. Pandey,

Greetings from Team OLX!

We are very sorry to learn you have encountered fraud and understand your monetary loss.

We would very much like to look into your concern and help you further.

To do so, please share your registered contact number and email address with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India

Jun 11, 2017

Updated by Sushh pandey My no. No. Is [protected] and [protected]@gmail.com

Jun 11, 2017

Updated by Sushh pandey Sorry Mobil no. [protected]

Jun 13, 2017

Updated by Sushh pandey Hi sir/mam may I know that what r u doing for my complain.

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S

Suriya Sadeesh

from Korampallam, Tamil Nadu

Jun 12, 2017

I want mobile phone.price 10000.but i give 8000 .but his not take a mobile.its a fake .lost my money.name harish vky mobile number[protected].place namakkal

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Address: Ranga Reddy, Andhra Pradesh, 500019

Website: Amazon.in

I am not saying that olx cheat with me cause i am using it from several years i am saying about a amazon.in job ad in your olx app that cheated with me i saw a amazon.in job ad on your olx app that saying they need supervisor in his company thats why i submit my resume as per his company rules after 1 day i got an email in my account you can check ([protected]@gmail.com) (Pwd - [protected]) they send me a confirmation letter and a resource processing form i follow everything as per criteria then they told me to send 1550/- registration fee through online. Then they send me an account no.
Their account no is.[protected], ifsc code-sbin0015841. So i send them 1550/- as per their instruction. And then when i called them to send the parcel carring uniform joing latter etc. But they didn't send anything. So i again called them to ask where is the parcel. And after i asked for the parcel they said we can't give you the job... So i said if you can't give me the job return me the money that i sent you. And now they are abusing me and using spam words. So please give me justice.

Jul 11, 2017

Complaint marked as Resolved

Jun 08, 2017

Updated by ADITYA PANDA Beware of all thease Amazon jobs and Airlines Aviation jobs in OLX.In who is offering for jobs and asking for a registration amount fee like 1550/- and 1850/-, 2000/- don't trust them guys i am live a live example so be careful.

Jun 08, 2017

Updated by ADITYA PANDA Sir, this is my resume that i submitted through this Email ( [protected]@gmail.com ) this Email id is giving by that person who posts fake ads for jobs in OLX.IN and his contact no. is [protected], [protected]

Jun 08, 2017

Updated by ADITYA PANDA after a selection call from that Amazon job cheater i got a confirmation letter from ([protected]@gmail.com) that i given below and one more thing his name is (MONTY) and his SBI bank account holder name is(MR. MONTY X)

Verified Support

Jun 09, 2017

OLX India Customer Care's response Dear Aditya,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the User's account as well as his contact number from OLX website.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

Addressing your concern is our priority and we will always give you the best possible service.

For any further concern please feel free to write to us at [protected]@olx.in.

Regards,
Team OLX!

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B

bansan

from Saiha, Mizoram

Mar 21, 2018

I have also faced the same situation as my friend here from these bunch of amazons thieves who claimed them self that they are people from Amazon. I also got a confirmation letter from these ### and they said to them a sum of Rs 1550 at first and then after this, they give me a msg 'that you are now an employee of Amazon' And so to complete the process they asked me to give them Rs 5150 to open my salary a/c so I send them this money through online payment. This is the second time I have paid to them and So they call me and said that the courier will reach tomorrow at my place that contains job id, uniform, gate pass and many more. But later that night I have doubt in me so I search from the net and found out from this site that this person is also doing the same thing like me, So the next day I call them and ask them when will my courier receive so they just hang up at this I know that they are criminal a bunch of thieves who stole money from people, So I call them back they did not take my call So msg them to give back my money and if they don't I will call the police and file FIR but they did not fear at all they replied me a msg with bad words and they did not take my calls after this.
So Please be careful these types of jobs. These people will lure you like professionals people from companies
they ask money from, please don't pay them not even a single penny
I Request OLX website to take care this matter and to allow fraud people to post ads on your website anymore.
Thank you.

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B

bansan

from Saiha, Mizoram

Mar 21, 2018

These are the phone numbers of these thieves and criminals
[protected]
[protected]
below is the bank a/c no and name
KUNDAN KUMAR
A/C NO:[protected]
They used these email address
[protected]@amazoncare.online
[protected]@amazoncare.in

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B

bansan

from Saiha, Mizoram

Mar 21, 2018

These are the letters and forms they had send to me and the receipts slip I send them.

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M

MEElo oit

from Khawhai, Mizoram

Apr 4, 2018

I have been asked to send rs.300/- today through paytm by air India HR. Please tell me if this is true or scam.

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N

Ntomd

from Kokrajhar, Assam

Apr 26, 2018

Sir, I had applied for the airline job in the olx but when they asked for the moneyâ‚¹2000, I ignored their phone calls, but they are blackmailing me saying that they will destroy my career if I don't receive their calls..as I know that paying money for the job is not right, so I simply ignored further calls, but they are using absurd words and blackmailing me of destroying my career.by sending me sms...The person who is disturbing me, his name is Alok Gupta & his number is [protected].he claims himself to be HR..plz take action, otherwise such fraud person are making false use of olx website ...

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A

Arju singh

Apr 28, 2019

please olx should verify before any account holder post any job .We already have so many bad experiences and OLX as online platform for various search from car, house land, job etc . so lets Olx team make some changes on job category . Car, house and sales items are found to be genuine sellers but no in the job category ...

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S

Sh Ab Eer

from Angamali, Kerala

Jun 4, 2019

hi I hv the new one
i I didn't pay
olx id:

phone :[protected]
be aware

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A

Akhil Pa

from Mumbai, Maharashtra

Jun 14, 2019

One Person told that to give 1575 rupees when the vcd package arrives and give it to the postman...for an online job...american site promotion in olx.is it fake or not

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D

Dishant Rai

Aug 21, 2020

Maine ek job ka advertisement dekh kr apply kra HDFC bank me. Mukesh kumar name ka person tha usne mujhse 572rs mange job ko apply krne ke liye maine bhi de diye but vo dobara keh raha ki 800rs or dene padenge fir mene send hi nhi kiye.Ab bhai refund ka to koi seen hi nhi banta kyoki ye sab to fraud tha.To bhai mere thoda sambhlkr rehna ese fraud logo se.

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Address: 600020

Website: Olx

A seller has provided details as washing machine 3yeras old in a very good condition, without seeing the machine we purchased the product later after receiving we came to knew it's not in working conditions. He's telling deal is over what should i do, i lost 6000 for non performing machine. So how olx is allowing this kind of fraud sellers. If a buyer is trusting the photos and seller information and buying the product means it should worth it. Olx should function like quikr, they take the responsibility if buyer wants the product to get delivered and has an option to return it within 3days if buyer not satisfied. Olx please get our money and don't allow these fraud sellers.

Jul 8, 2017

Complaint marked as Resolved

Verified Support

Jun 07, 2017

OLX India Customer Care's response Dear Swetha,

We deeply regret for the inconvenience caused and wish to help you in the best way!

In order for us to locate the Ad, we will need certain details from you, like the Ad ID, OLX chat screenshot, payment receipt along with the sellers contact number, because the number mentioned in the Ad does not pull up any account!

You can send all these details at [protected]@olx.in. We assure you that our top priority is to maintain safe and secure OLX community and we will definitely look into this matter for you.

Do share all the necessary details with us!

Regards,
OLX India

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Address: 600020

Website: Olx

Seller has posted the ad of washing machine as working condition based on this without seeing we purchased the machine but after payment once when we try to use it we came to knew it's not working. Even technician has confirmed it's not working. We need money back. Seller not responding. He has cheated us by saying in good working condition. Olx should solve this immediately.

Jul 8, 2017

Complaint marked as Resolved

Verified Support

Jun 07, 2017

OLX India Customer Care's response Dear Swetha,

We're sorry to learn you have encountered fraud by a seller and understand your monetary loss.

We would very much like to look into your concern and help you further.

To do so, please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary steps as appropriate.

Do share all the details. We await your response!

Regards,
OLX India

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Address: 122018

Website: www.olx.in

Hi guys,

This same guy (Chetan r sajjan) had one more ad on olx for canon 70d he did put his location in delhi but when i asked him to meet he said i live in bhubaneswar so we cant meet. So i asked him so how will the product will be delivered to me he said "i can ship it to your address using dtdc premium service" rest you can read our whats app conversion i did attached it as screen shot.

After our conversion on whatsapp...

After me saying "i can only do the check thing only" he called and explained that.

He can't send without an advance and "check: thing is to problematic from his side but i said if the check does not clear you can do a legal case on me under the"section 138 in the negotiable instruments act, 1881"but he kept on insisting that i should do the online transfer so i said ok but i can only transfer you 5k and rest upon delivery of the product. He said no send me minimum of 11k so i said i can only do 8k so he agreed on that and i said ok let me think and by tonight i will send you the money in the meantime send me your account details and name so he sent it. With the name"chetan r sajjn" so i googled it and i found this (https://www.consumercomplaints.in/olx-india-chetankumar-r-sajjan-fraud-c1466304...⇄ post and just to confirm i asked hi to send his id proof and that stupid guy sent the same adhara card. So after that i wrote this and he is still waiting for my reply.

Just adding his account details and number so google can pick this up and if some one try's too google it they will find this article.

[12:16 pm, 6/1/2017]
+[protected]
Account no:[protected].
Isfc code:utib0002941.
Chetan r sajjan
A

Olx india should really do something against this guy.

Jul 3, 2017

Complaint marked as Resolved

Jun 01, 2017

Updated by Gurneet-singh Transcription of our conversion in case you miss the screenshot

Chetan r sajjan: Hi sir got ur msg on olx regarding canon70d
ME: Thanks. It looks good. Is the price negotiable?
Chetan r sajjan: 36000
ME: Hey bro is the dslr still available?
Chetan r sajjan: Yes
ME: Can you may be sell it in 30k? If yes I'll bring the money tomorrow.
Chetan r sajjan: No
ME: How low can you sell it for?
Chetan r sajjan: 34k
ME: It's just i can't afford it for more then 31k that's all the money i have. So if possible for that just let me know and we can arrange the meet.
Chetan r sajjan: Brother I stay in bhuneshwar
ME: Oo but in olx it was saying Delhi
Chetan r sajjan: Ya I posted it there because here I didn't get any response
ME: Ok no problem.
ME: So u are willing to sell the camera at 31?
Chetan r sajjan: I can make 32k last coz I bought it for 80k and still as 10months warranty left
ME: I under stand that but the thing is i only have 30k i can arrange 1k more but can't do more then 31k.
Chetan r sajjan: Ok bro will do it 1k is not gng make much difference
ME: Ok that's great. But i concerned about the delivery or how will i get the camera ?
Chetan r sajjan: I can ship it to your address using dtdc premium service
ME: Ok that's awesome but the thing is in that case you might want the money first right? It's just i am not comfortable send you the money before receiving it. Hope you understand
Chetan r sajjan: Ya bro that's y I still haven't sold it
Chetan r sajjan: Lastly I can do is half in advance and half after delivery because I too can't send it without money
ME: Yeh i understand that.
Chetan r sajjan: It's the middle way for both o[censored]s
ME: But still half is aloat of money against no insurance.
ME: Ok give me till tomorrow let me try to find a better way is that ok?
Chetan r sajjan: Brother you will be having money transfer proof ok but I will be having a courier slip from which I can't do anything
Chetan r sajjan: Ok
Chetan r sajjan: Gn
ME: Thnaks talk to you tomorrow same time..
ME: Hey bro so how about check. I will speed post you the check for later day let say for 8th.
ME: and as soon as you have the check you can ship the product before the check date i.e on or before 7th.
ME: So with check will both have the legal rights if something goes wrong.?
ME: Will that work for you?
Chetan r sajjan: But brother what if check not got cleared. I am not going send camera without adv
Chetan r sajjan: Dealing with check is complicated
ME: But if the check does not clear you can just complaint in the bank and thay will take care of the rest. If i transfer the money via Internet banking. Bank don't take any responsibility.
Chetan r sajjan: Bank will not handle check case they will tell go to lawyer and file a complaint which literally takes way too long time
ME: But in case of check there is some legal law "Section 138 of negotiable instruments" in which you can take legal action.
Chetan r sajjan: But it's gng to take long time
ME: Yes but you will still have the case against me a legal one and if I'll do the same with internet banking its gonna take fare more time and still there are no guarantees.
ME: And i can Send you 500rs with internet banking in advance from wich you can conform that it is my bank account. By comparing it with the account number on check.
ME: That the final option. Everything else is far greater risk for both o[censored]s.
ME: Or
ME: You can ask the courier company for some sort of COD option i heard most of courier company have that opt but i don't have any idea how it works.
Chetan r sajjan: For cod they charge 12% of the value
Chetan r sajjan: Already enquired about that for a customer
ME: Ok that's too much.
Chetan r sajjan: Yeah for individual cod they charge more
ME: Bro send me the account details so i can add it to my internet banking.
Chetan r sajjan: Ok bro
Chetan r sajjan: Account no:[protected].
Isfc code:UTIB0002941.
Chetan r sajjn
Chetan r sajjan: Sajjan
ME: Bro one more thing if you don't mind can you also send some sort of photo id?
ME: Preferred Aadhaar card... That will be a big help and satisfaction.
Chetan r sajjan: Ok bro
ME: Ok that's Great.

Verified Support

Jun 02, 2017

OLX India Customer Care's response Dear Gurneet,

Greetings from Team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologise for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's number which you have shared with us from our site. If you have any other contact number of that seller please share with us at [protected]@olx.in, so that we can take action against the same.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service.

Thanks
Team OLX!

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Address: 522619

Website: www.olx.in

Sir/ma'am,
On may 19th, 2017 i posted an add (Ref no. 2547179) and paid 899/- as the due charge but olx authority rejected it due to "poor quality", as they told. But they did not return the same amount to my bank account. Only in my olx account it is showing that the amount is refunded but i want to get it in my respective bank account from where i've sent it online.
Therefore i request the concerned authority to refund the amount to my bank account.
Regards,
Ramkrishna

Jul 3, 2017

Complaint marked as Resolved

Verified Support

May 31, 2017

OLX India Customer Care's response Thank you for sharing your concern with us and we regret the inconvenience caused to you.

However, we would request you to kindly share your concern along with your complete account details at [protected]@olx.in, so that we can resolve your concern on a priority basis.

Awaiting for your reply!

Thanks,
Team OLX!

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Address: 23402

Website: Olx.com

Biggest cheater of nigeria

Ill sell my i phone 6 he told me after your shipment immediately fund released on your account but last 3 days he told me same thing wait my bank is doing work on it or verification is doing work on it, after that ill take action & search that customer all details like customer give me bangalore address and mobile number that mobile number me search on true caller and then that mobile number is not in bangalore, is in nupur

All over i m saying its a very biggest fraud o[censored]sa with all prof he told me and final deal with 1000 % genuine prof

So please kindly forward this sms too all my olx customer

Cheater addreass of bangalore : -
Name :emmanuel obi
Address : opp state bank of india hennur cross, hennur main road, kalyan nagar, bengaluru, karnataka 560043

Karnataka zip code : 560043
City : bangalore
State : karnataka
Country : india
Tel : [protected]

Cheater addreass o[censored]sa : -
Bajepade jumoke
State : oyo
City : ibadan
Country : nigeria
Zipcode : 23402
Home address : no 22 gbaremu, eleyele, ibadan
Receiver agent number : +[protected]

Jul 3, 2017

Complaint marked as Resolved

Verified Support

Jun 01, 2017

OLX India Customer Care's response Dear Atul,

We are sorry to hear about the inconvenience caused to you. We would very much like to look into your concern and help you further.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Please share all the relevant details with us at [protected]@olx.in. Our team would look into your problem and take all the necessary actions.

Do share all the details. We await your response!

Regards,
OLX India

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Address: Mumbai City, Maharashtra, 400006

Hello,
I've posted my ad few days back.
I've got people placing an offer and then when it's almost finalised they stop replying and reverting back!!.
This is my first time on olx so far i've been very disappointed and as per your advertisement believe me nothing is sold in 3 days!!
I've had people confirming and asking for phone numbers to discuss the details and nothin happens.
The advertisement of olx is very misleading and i've been very unhappy with how it works.
I've been unable to sell on this website

Jul 2, 2017

Complaint marked as Resolved

Verified Support

May 30, 2017

OLX India Customer Care's response Dear Ashumi,

We do regret for the inconvenience caused and wish to help you in the best way!

Through your concern, we understand that you have not been able to get the desired responses for your product, due to which you have not sold your product yet!

Please allow us to have a look into this and help you secure some good responses! Simply share the details at [protected]@olx.in, and our team will guide you in the right direction.

Do share all the details. We await your response!

Regards,
OLX India

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Address: 208027

My advertise of product seen sold bt not sold my product very bad service of olx i m unsatisfied with olx service.

Verified Support

May 26, 2017

OLX India Customer Care's response Dear Rohit,

We do regret to hear about the inconvenience caused. We would very much like to look into your concern and help you further.

To do so, please share all the relevant details with us at [protected]@olx.in. If you are unable to write to us, you can contact our Toll-free number at[protected]:00 am to 07:00 pm) available seven days a week.

Do share all the details. We await your response!

Regards,
OLX India

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Address: 380004

Website: www.olx.in

This is to inform you that mr. Rajeev C/o Rahul Talreja has sold me an I phone 6s 64 gb rose gold from Raipur(C.G.) to Ahmedabad via AD ID [protected] "Apple iPhone 6S Rose Gold 64Gb Bill Box Complted". The Ad is Posted in the name of Area Ahmedabad Cantonment After i have talk with him on whatsapp no. [protected], he says that this ad is wrongly post in ahmedabad Area Actual or not he says i am from Raipur(chhatissgadh).He had dispatched the same from Raipur Taigornagar through dtdc Speed courier services, Raipur on dt.-17.05.2017 wide Order no.- RR2646283IN. In Evening Mr. Rahul had confirmed me that he has given phone to DTDC courier and they will dispatch the phone on urgent delivery basis. Also he had paid the courier charges of Rs. 482/- to DTDC .

"If you want buy so I send you, Me apko speed post se send karduga 24 hours me mil Jayega Pese apko Abhi 50℅ Dena Baki ap Kal Dena phone cheek kar ke me apko apna I'd Prof duga ager koi mistake lagta bhi return kar skte he"i trusted his words, in that assurance i gave him Rs.8000

Hi i have ordered iphone 6s 64gb Rose gold near my hometown of 18000 so he asked me payment of 8000 so that he will be assure to send iPhone but aftr payment he is not picking calls which indicate him as a fraud.

But the courier detail is not traceable yet. Please see this matter as on the behalf of details given by consignor I had transferred the amount of Rs. 8, 000/- via Paytm transfer which instantly did not went.. He said he is in requirement of Purchase of iPhone 7 and he needs money for this instantly.

After the deal is nor the phone no. is active niether the address over the invoice is correct. One example is guy himself introduve as Rajjev C/o Rahul Talreja bearing mobile no.[protected], residing somewhere in Raipur or Uttarpradesh. Now after over From[protected] After the Deal when i have not recd. courier I tried calling same no., the phone was switched off nor not Reachable and also not active on whats app

Now, consignor's phone no. is not reachable. Even though I talked to DTDC Courier at Taigor Nagar, Raipur yesterday on this phone no.[protected].
Please help me to take out this matter as I have been robbed by these people (Consignor)

Hi i have ordered iphone 6s 64gb Rose gold near my hometown of 18000 so he asked me payment of 8000 so that he will be assure to send iPhone but aftr payment he is not picking calls which indicate him as a fraud so take strict against him because it will make more money through cheating on olx so we want him to get punished and even try to Connect olx through aadhar card or voter id so that smooth transaction takes place between buyers and sellers so that nobody cheats anyone on olx beacusr now they harld collect any information o olx while signing the olx account

I request You to take strict against him because it will make more money through cheating on olx so we want him to get punished and even try to Connect olx through aadhar card or voter id so that smooth transaction takes place between buyers and sellers so that nobody cheats anyone on olx beacusr now they harld collect any information on olx while signing the olx account

Details:
Mr. Rahul Talreja C/o Rajeev Phone number on which I had word and shared information on whatsapp # +[protected]

My Detail:
Name # NILESH NUWAL
Address # AHMEDABAD-380004. (GUJARAT)
Phone #[protected]

Jul 31, 2017

Complaint marked as Resolved

Verified Support

May 24, 2017

OLX India Customer Care's response Dear Nilesh,

Thank you for bringing this to our notice and regret the inconvenience caused.

We have immediately blocked the user from our end. He would not be able to use OLX platform anymore.

For further assistance please contact us at [protected]@olx.in.

Regards
Team OLX

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angucool

from Karur, Tamil Nadu

May 24, 2017

Dear Nilesh Nuwal,

They (OLX Customer Care) just tell that "We have blocked the seller from our website and try to wont happen in future". But they wont take any penalize action against seller. So you need to complaint in Consumer court against seller as well as OLX. otherwise file a case in Cyber crime police.

Anguraj

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Address: Mumbai City, Maharashtra, 400037

I was trying to log in to my account [protected]@hotmail.com and the website didn't allow me to enter and keep flashing an error message, "Account Banned, " I am surprised to see the message. I didn't receive mail message from OLX why they banned my account. Very unprofessional service and gesture.

This sort of attitude of OLX moderators is highly objectionable and totally uncalled for. I request to take immediate remedial steps and get restored my OLX account and the ads which I have had posted using my precious time.

Jun 23, 2017

Complaint marked as Resolved

Verified Support

May 21, 2017

OLX India Customer Care's response Dear Meetu,

Firstly, you are our valued user and we never want you to undergo any inconvenience.

Therefore, we have reactivated your account and hope this information will help you.

We wish to clarify that your account is not manually blocked, however, our system automatically blocks accounts it detects having a foreign IP or VPN.

However, you need not to worry. If you face such issue, all you need to do is contact us at [protected]@olx.in and we will have the account unblocked for you in a jiffy!

Regards,
OLX India

May 24, 2017

anandsinghal2002's response limit of free ads is also cannot post in your website email id is [protected]@yahoo.co.in contact number is [protected]

View replies

G

geethamanju manju

from Coimbatore, Tamil Nadu

May 24, 2017

Sir i bought a ac in olx from trichy. the seller said it is good working condition but it have so many damages and it is not working.this number is sellers contact number [protected] & [protected]. and this number is my contact number [protected].

Reply

OLX India Customer Care's response, May 30, 2017

Verified Support

Dear Geethamanju,

We deeply regret for the inconvenience caused and wish to help you in the best way.

As discussed with you, we will arrange a call back, in order to have this issue resolved.

In the meantime, if you wish to connect with us at email, feel free to do so at [email protected].

Additionally, if you wish to have a word with us, then you may call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

Regards,
OLX India

A

anandsinghal2002

from Hyderabad, Telangana

May 29, 2017

I cant post a free ad on your website my email id is [protected]@yahoo.co.in contact number is [protected] so please help for posting a new ad

Reply

OLX India Customer Care's response, May 30, 2017

Verified Support

Dear Anand,

Allow us to help.

You may certainly post a new Ad on the site. As per our posting policy, you can only post limited number of free Ads in a particular category.

The Ad limit differs with the category and it depends on the number of Ads posted, edited and deleted by you in the span of 30 days.

We can see that you have opted to delete your account as well. When you delete your account, the history remains intact and when you login/register using the same number, it takes you back your original account.

We hope this information is useful. Please be assured that your account will be deleted 30 days after you have opted for the same.

Regards,
OLX India

OLX India Complaints & Reviews

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OLX India reviews & complaints page 190

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