| Address: Bhopal, Madhya Pradesh, 462042 |
| Website: olx.in |
Hello...i am arpit (from bhopal), i saw an ad about gtx 970 @ 12000 on olx(user name-bistu location-khardaha), so i thought to buy this card, i called him and we have a deal. So he told me to transfer money in his accout(which i did date-17/09/2016) and he'll ship the card at the same day, (he told me that he courier the card but he did not send me the pic of the receipt). Till now, 5 days are gone and i didn't recive my product. He switch off his phone no.-[protected]. and also remove his ad from the olx. So I THINK he did not courier the product...plz help me... i want my money back or the product.
OR maybe i[censored] can provide me other resources for me to contact him would be better.
Oct 28, 2016
Complaint marked as Resolved
Verified Support
Sep 25, 2016
OLX India Customer Care's response Dear Arpit,
We understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
For any further assistance, feel free to contact us at [protected]@olx.in.
Regards,
Team OLX
Sep 25, 2016
Updated by Arpit138 its okay...but i want my money back or else the product.
can i get his email id or something to contact him????
Verified Support
Sep 26, 2016
OLX India Customer Care's response Dear Arpit,
We wish to inform you that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.
However, we request you to share your contact details at [protected]@olx.in so that our team can assist you better in this regard.
Regards,
Team OLX
We wish to inform you that you are not able to see the "call option" because we have removed this option from the App. Removal of the call option not only protects the privacy of the user, but also empowers him/her to decide who they want to share your number with.
However, You can easily contact the seller through the ‘chat’ option. The OLX Chat is a more trusted way of interacting for both the seller and the buyer. It allows you to share a large amount of information instantly and in a hassle-free manner. We encourage all our users to use OLX Chat to avail all its benefits.
For any further assistance, feel free to contact us at [email protected].
Regards,
Team OLX.