| Address: 400064 |
| Website: olx.in |
On 10th Dec'2015, thursday an incident happened. I had posted an ad on Olx, ad ID[protected] to sell my used lehenga..as it's of no use to me now..In the afternoon a guy called me to ask if he can come & see now for his wife..I asked him to come after 7pm as I was in office..another reason was because my hubby comes home after 7pm..but that day he was late..The guy called me at 7pm again n asked if he can come now..n I said to come at 8 as atleast my cook reaches by then..Hubby had not reached by 8 and he was late ..n that guy reached at sharp 8pm..my intercom is not activated...I allowed him inside..but kept both the house door open for safety reasons & asked my neighbor too to keep the door open. .After seeing the lehenga, that guy started texting to someone..I got doubt..n I asked him to leave. .He asked me if he can use washroom. .I denied and asked him to leave immediately..Then he said I would like to see more of lehenga n insisted again then he wants to urgently use washroom.. I asked him to leave right away or I will call my neighbours..He left..n when my hubby came home, I narrated the entire incident to him..when he called that guy and asked his wife's number to discuss about lehenga on his number from which he called [protected]..He disconnected saying I am busy and will call later and kept disconnecting the call several times & later his number was switched off..on truecaller, the name is showing as Kiran, in the society register he has mentioned name as Sunil Kumar & didnt mention his mobile number, when I found out with Vodafone the number is registered on Rahil Shah name with address as nepeansea road, also he mentioned address of Malad Shopping center in society register, wherein he told me he is from Malad Orlem...I was quite alert & tactful in handling the situation..but worst incident could have happened or can happen with anyone else in this society or anywhere in Mumbai. I want olx to take strict action against this guy.
Complaint marked as Resolved
Verified Support
Dec 14, 2015
OLX India Customer Care's response Hi Poonam,
We would like to offer our deepest apologies for the trouble you had to experience with OLX.
This situation is not ordinary and these incidents are not typical o[censored]s. We are very serious when it comes to our user’s satisfaction and have a zero tolerance policy in this respect.
We wish to take this concern on priority and request you to connect with us on [protected]@olx.in immediately.
Regards,
OLX India