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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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OLX India reviews & complaints page 28

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B
Bil90
Oct 6, 2022
Resolved
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Website: OLX.in

Hi Team,

I had opted to buy a bike through OLX looking into the AD. The AD number is as mentioned above. The person who had listed this AD was selling KTM Duke 200bike in Bangalore location . when enquired he asked to come near Bangalore International airport to visit the bike.

Upon visiting he said he is from army and the bike was in airport customs so need to pay money to show us. He asked for 4000 rupees and later he said to pay 3200 rupees upon request. I paid him through cash. Later the person said he will come back with and pass to get inside the airport stock yard but he didn't return.

Upon enquiring the nearby police they said it was a fraud activity. When reached out to OLX they said we are not responsible for such acts.

The AD is still running on their website upon complain as well. OLX hasn't even taken any action on the AD so far. Because of this AD i have lost around 5000rupees including fuel and money paid to a fraud.

It was the last money i had for my family for this month, but lost it due to negligence of OLX AD as they are not verifying the ppl
Nov 8, 2022
Complaint marked as Resolved 
Verified Support
Oct 07, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
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    L
    Lawnil
    Oct 6, 2022
    Resolved
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    I installed OLX app and used it for a day or two doing nothing but messaging sellers who were selling camera's that I was interested in. The next day when I went back to check OLX I found myself banned for no reason.

    I have never posted any ad so there's no violation in that aspect there. I as a buyer messaged seller's about the products and negotiated and have never said anything that would be termed violating the rules or tried scamming. You can check my chats and any sane person will ask why was I banned for no good reason.

    Contacted the helpline number and then sent the mail asking for what reason was I banned and what I did wrong. All I got was a generic template response stating they cant reactivate my account and that I violated their terms o[censored]se and did not specify which term.

    Mobile - [protected]
    Email- [protected]@gmail.com
    Nov 8, 2022
    Complaint marked as Resolved 
    Verified Support
    Oct 07, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      P
      Pri1am
      from Domjur, West Bengal
      Oct 5, 2022
      Resolved
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      Website: olx.in

      A ssb officer named Sahil Kumar showed interest to buy a product from me.
      He then said about giving ₹4000 in advance. I was ok for this things. He then asked me to send him ₹5 for ₹10 return payment. It seems legit at that point of time.

      Later, He looted me about ₹23092 in the process through phone pe and google pay. First, ₹999, 4 times; then ₹3996 ; next 5100, 2 times and at last 5000.
      In the middle of the process he told me to write "lic11l refund" for that refund. Also, when I doubt him, he promised me to pay ₹500 for ₹1000 return & he did that ₹1000 payment. So, for gaining some pre payment money, I have lost a huge amount.

      So, I demand[protected] = total ₹22592 in return

      I will attach those payment proof and these scammer's upi id and his id proof(if valid).
      The scammer's Mobile no is +[protected]
      Nov 6, 2022
      Complaint marked as Resolved 
      Oct 05, 2022
      Updated by Pri1am
      Here is my olx screenshot
      Please resolve this scams as soon as possible

      Oct 05, 2022
      Updated by Pri1am
      He is now continuously demanding more money, which I obviously don't accept. I demand justice. Please look into that matter.
      Verified Support
      Oct 06, 2022
      OLX India Customer Care's response
      Dear OLX User,

      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

      Thanks,
      Team OLX
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        J
        JamesTL
        Oct 5, 2022
        Resolved
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        Resolved

        My account was banned for no reason at all. Created recently and went to check my messages, and got the notification of my account suspended. Unban my account.
        Nov 6, 2022
        Complaint marked as Resolved 
        Verified Support
        Oct 06, 2022
        OLX India Customer Care's response
        Dear OLX User,



        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



        Thanks,

        Team OLX
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          J
          JamesTL
          Oct 5, 2022
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          Recently created my account but got account ban notification this morning when i wake up and tried to look through my inquiries.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,

          Team OLX
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            H
            haleelrazz
            from kollam, Kerala
            Oct 3, 2022
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            I had paid 89rs for posting new ad on olx.Money had breen deducted from my account but still its showing pay 89 for posting new ad.Ad ID is [protected].transcation id is T2210032122069772061785
            Dear OLX User,

            We would like to extend our apologies for the unpleasant experience. We completely understand that the payment was made but it's not showing in your account. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

            Thanks,

            Team OLX
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              S
              Shubhankar24
              Sep 29, 2022
              Resolved
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              Resolved

              Earlier I enquired about selling my car through OLX Auto. I completed all the formalities and everything was done in the month of May'22. But still, I am getting calls from OLX Autos and asking if I want to sell my car.
              On daily basis I am getting calls from them, and it feels like harassment.
              It is really pathetic and i would never suggest anyone go thorough OLX. And I will not want anyone to feel the same problem I am facing.
              Nov 1, 2022
              Complaint marked as Resolved 
              Verified Support
              Sep 30, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

              Thanks,
              Team OLX
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                G
                Gaurav511
                Sep 29, 2022
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                2 days back i put my phone up for sale and yesterday when i was talking to one of the buyers, my account got banned for no reason, i even paid 350₹ to get my ad featured, is this how olx treats its customers, now my ad is taken down, why did i waste my 350₹ then
                my id - [protected]
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  sooohail_
                  from Secunderabad, Telangana
                  Sep 28, 2022
                  Resolved
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                  Resolved

                  Website: Olx

                  My account has been suspended for no reason as I was normally dealing with the customer and gave them the rate but within a day or two my account was suspended. Just because some one had made a complaint against me. Olx should inqure what the problem was but without any reason they have suspended my account.
                  Nov 1, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 29, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  My olx is suspended for no absolute reason.
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                    K
                    kavyarao04
                    Sep 28, 2022
                    Resolved
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                    Resolved

                    Hi,

                    Yesterday I have re-activated my MIL's account and have purchased 149/- rs plan as well. But the account gets banned for no reason.

                    PS: I am a developer in an esteemed company and have built the subscription management from scratch. No where have I seen this kind of behaviour from any app.
                    Nov 8, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 29, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. Please send us an email along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      M
                      Miscow
                      from Pune, Maharashtra
                      Sep 27, 2022
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                      Hi,

                      My account was suspended was for no reason. Please reactivate it.
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        C
                        Cilbert de Souza
                        Sep 27, 2022
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                        My OLX account with contact number [protected] is banned without any reason. So also is my email ID [protected]@gmail.com
                        What's wrong with OLX ? The scammers are operating freely and our genuine accounts are blocked.
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                          S
                          simran234
                          Sep 27, 2022
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                          I uploaded 2 ads one of a phone and other of a laptop then i got logged out and then i tried to login i recieve a msg of account got suspended.
                          These people never gave any reason for suspention too.
                          I didn't go against term and services or anything i m olx user from past 5 years why my account got suspended without any reason.
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                            Y
                            Yakeen Vaghela
                            Sep 26, 2022
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                            Address: Rajajinagar, Bangalore

                            I have sold my car 3months back and yet I am getting calls from OLX auto every day asking me if I have any cars to sell. Even after repeatedly saying no, I still get 2 calls in a day.
                            Dear OLX User,

                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,

                            Team OLX
                            Yakeen Vaghela's [Complaint's author] reply, Oct 22, 2022
                            Do you even read the message?
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                              D
                              D.A.kumar
                              Sep 25, 2022
                              Resolved
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                              Resolved

                              I want to purchase a pulsar bike from olx. I find a bike 38000 and agreed wiyh 27000 to purchase, Almost i paid 43000 rupees thruogh gpay and phone pay sir, But still I didn't received.please identify the problem sir if it is fraud with me please take a relevant action towards the people who lied me.
                              Nov 5, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 26, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                              • AD Id on which you contacted the user
                              • Contact details of the suspicious user
                              • Proof of fraud (like payment screenshots, delivery receipt, etc.

                              Thanks,
                              Team OLX
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                                B
                                BlaCk ArMoUr
                                Sep 25, 2022
                                Resolved
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                                Resolved

                                I tried to feature my add for one month for rupees 999 and paid it via google pay, money was debited but my add is not featured yet, and it also not shown in my orders
                                Oct 31, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 26, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                Thanks,
                                Team OLX
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                                  H
                                  Hans Prakash
                                  from Jaipur, Rajasthan
                                  Sep 25, 2022
                                  Resolved
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                                  Resolved

                                  Website: olx.com

                                  Im using olx like for about 1 year now but recently my all olx accounts r getting suspended for no reason isnt it not fair for banning accounts after being a well known app across india which breaks trust of customers like me, i request that my accounts gets reactivate soon !
                                  Oct 28, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 26, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    3
                                    360 tech. Ss
                                    from Aligarh, Uttar Pradesh
                                    Sep 25, 2022
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                                    I am selling my bike and olx india have banned my 10 accounts i dont know what is the problem
                                    i think they dont want us to use their aap
                                    continuously banning my account my friends account ###
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      A
                                      Anju Venu
                                      Sep 23, 2022
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                                      I was using OLX and all of a sudden my account logged out and when trying to login its showing account suspended. I was chatting with one of the owner for a house rent. I need to resolve it very very soon, its sooo urgent. Please Help!!!
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,

                                      Team OLX
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                                        M
                                        Madhu.aeri
                                        from HOSUR, Tamil Nadu
                                        Sep 23, 2022
                                        Resolved
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                                        Resolved

                                        Website: olx

                                        A person posing as CISF Jawan, posts add on OLX to sell his bike, name of him is Vikas Patil, Phone Number [protected], will ask for transportation charges of Rs. 3000 to show the vehicle and he promises to send the vehicle by Army transport within few hours please do not believe on it he is trying fake things.

                                        He has given me 3 Gpay ids when i said i had some internet issues to pay, in which one of the gpay account notified me its Fake.([protected])

                                        he is calling continuously for payment and requests us to pay it when we are on call only
                                        Nov 7, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 24, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,



                                        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                                        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                                        Thanks,

                                        Team OLX
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