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OLX India Complaints & Reviews

www.olx.in

3.3

Updated: Oct 7, 2025

Complaints 4713

Resolved

2854

Unresolved

1859

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 28

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Address: Delhi

I posted an ad on olx, one buyer anil kumar posing as Indian army personnel posted at jammu and kashmir staying at subhash nagar delhi, wanted to scam me but I luckily got to know that he was a fraud and I saved my money, but the mistake I did was sending him my address on whatsapp, what should I do now, I blocked his contact number everything but still has my pg address, should I complain police about it

Oct 13, 2022

Complaint marked as Resolved

Verified Support

Aug 27, 2022

OLX India Customer Care's response Dear OLX User,

Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

Thanks,
Team OLX

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Please unsuspend my olx account my mobile number is [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Bangalore

I am getting a message about my account that account linked to [protected]@gmail.com has been suspended. I did not even post anything in recent times and I don't think I have violated any policies. Please confirm if there is any violation?

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: olx.com

My account has been suspended. I haven't used olx for like a year and now this.
Please check what's the matter with my account.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Odiaha

My account is banned for no reason after that my wife's account is also banned when she tried to help me.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Account got suspended just after posting paid adds.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 26, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx.com

My account is banned due to that i created new one and every time i create with valid phone number and email addess it gets banned within a day. What is the problem with olx ? There should be proper reason i have not even posted anything in account and just had 4-5 inquiries about the required product. Thats really awful experience .

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Address: Thuppumpady, Mulanthuruthy

My account was suspended for no reason.

I may have signed in from my computer also.
Thats the only reason I can think off.

I have also paid 1000 rs to have my ad featured and still 17 days left.

THIS IS SCAM!!!.

Now my money will be paid for nothing.

Please resolve the issue and give me back my account.

I have also sent email to support @ olx regarding the issue

Phone number associated with my account:
[protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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May I know why you've suspended my OLX account without any reason?

Aug 26, 2022

Complaint marked as Resolved

Company didn't even contacted me and just mark my complaint as resolved without any resolution. However, I'm still getting account suspension pop-up

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OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 25, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Chandigarh

Website: Olx.in

Suspended my account for no reason as i just reinstalled it please help and support as i am searching a car for me on it [protected]
[protected]@gmail.com

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Sir/Mam
My complaint us regarding my account is suspended by olx for no reason, please reactivate my account with mobile numbers[protected] and[protected] as these were suspended without any reason.
Thanks

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OLX India Customer Care

from Gurgaon, Haryana

Aug 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: 9834279822

Website: OLX.in

I am selling my property on OLX and have registered on OLX with [protected].

I have purchased paid advert to sell my property and have been advertising my property for some years on OLX. Property is not sold yet.

But, today I was not able to check my advert responses as my account is suspended.

I am a genuine seller, and have not done anything wrong. If I don't get a resolution or corrections from olx, I will be forced to lodge a complaint with cyber crime online portal. This is dadagiri of some customer who does not want my property to get sold. I will be finding out this person and Sue him in court.

Sep 27, 2022

Complaint marked as Resolved

Verified Support

Aug 24, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Belgaum, Karnataka

Sir/Madam my OLX account have been banned for no Reason please remove the banned on my account
M.No: [protected]

Niket Patel

Yours faithfully

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OLX India Customer Care

from Gurgaon, Haryana

Aug 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons
due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at
[protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Kakinada

Issue I had purchased 1ads ---149 rupees but can't able to post any ad

Sep 25, 2022

Complaint marked as Resolved

Aug 24, 2022

Updated by Satyashree26 Purchased 1ads---149 plan but can't post product

Verified Support

Aug 25, 2022

OLX India Customer Care's response Dear OLX User,

Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshooting-App. In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

Thanks,
Team OLX

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Today I saw a hero splendor bike on OLX then I call the dealer. dealer was a hawaldar in indian army, for price then he said 29000, i got agree after some time he sent me a pic of bike transfer certificate and said to send me 2000 money for transportation I send him the money, , then after some time, he said to send me the 3000 for token of loading bike and security money, i send him both the money to him but I don't get any bike, and now...

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Address: Nautan dube

Amit Kumar s/o Shankar Shah From Muzaffarpur BR 843113 Is saying my my is selling I'm from Indian Army Posting Jharkhand Ranchi And they also I'm from Bihar Bike no:-BR06BZ4573 Registration Amit kumar

Oct 2, 2022

Complaint marked as Resolved

Verified Support

Aug 25, 2022

OLX India Customer Care's response [protected]

Verified Support

Aug 25, 2022

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: vambay colony mansoorabad lb nagar hyderabad

Website: olx .in

My olx account has been baned i dont know why it has been banned with out any reason my account has been banned please help me to resolve this problem to resolve this account

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OLX India Customer Care

from Gurgaon, Haryana

Aug 23, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Hi
My account was suspended for no reason. I never sold any product in OLX I only bought stuff from Olx. I always paid with cash on site .
My registered phone number is [protected] and [protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Bony M Bose's [Complaint's author] reply, Aug 31, 2022

My registered mobile number is 9656350425. When I try to login it says account is suspended

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Bony M Bose's [Complaint's author] reply, Aug 31, 2022

My Mobile number is 9656350425

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 23, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I am getting account suspended error while login and I am not sure why.
I have posted an ad yesterday to sell a product.
Could you please help me here.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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I never done anything wrong on olx then also olx banned my account atleast user has right to know why his account has been suspended. I paid 400 for run my ad but in middle of my ad my account is suspended

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OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

Aug 22, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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