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Updated: Jun 15, 2025
Complaints 4710
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2588
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2122
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F
Farhan005
Aug 25, 2022
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Website: olx.com

My account has been suspended. I haven't used olx for like a year and now this.
Please check what's the matter with my account.
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Reply
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    J
    jagannath90
    Aug 25, 2022
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    Address: Odiaha

    My account is banned for no reason after that my wife's account is also banned when she tried to help me.
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons
    due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at
    [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Reply
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      A
      Ansari Mohd
      Aug 25, 2022
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      Account got suspended just after posting paid adds.
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        S
        Sharwan kumar Bhattarai
        Aug 25, 2022
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        Website: Olx.com

        My account is banned due to that i created new one and every time i create with valid phone number and email addess it gets banned within a day. What is the problem with olx ? There should be proper reason i have not even posted anything in account and just had 4-5 inquiries about the required product. Thats really awful experience .
        +1 photos
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          L
          Logan2k
          Aug 25, 2022
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          Address: Thuppumpady, Mulanthuruthy

          My account was suspended for no reason.

          I may have signed in from my computer also.
          Thats the only reason I can think off.

          I have also paid 1000 rs to have my ad featured and still 17 days left.

          THIS IS SCAM!!!.

          Now my money will be paid for nothing.

          Please resolve the issue and give me back my account.

          I have also sent email to support @ olx regarding the issue

          Phone number associated with my account:
          [protected]
          View replies
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Reply
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Reply
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Reply
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons
          due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at
          [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Reply
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            R
            Rey321
            Aug 25, 2022
            Resolved
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            Resolved

            May I know why you've suspended my OLX account without any reason?
            Aug 26, 2022
            Complaint marked as Resolved 
            Company didn't even contacted me and just mark my complaint as resolved without any resolution. However, I'm still getting account suspension pop-up
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons
            due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at
            [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Reply
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons
            due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at
            [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Reply
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons
            due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at
            [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Reply
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              A
              AmanRana9003
              from Chandigarh, Punjab
              Aug 25, 2022
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              Address: Chandigarh
              Website: Olx.in

              Suspended my account for no reason as i just reinstalled it please help and support as i am searching a car for me on it [protected]
              [protected]@gmail.com
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                E
                Er.Deepak Johar
                Aug 24, 2022
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                Sir/Mam
                My complaint us regarding my account is suspended by olx for no reason, please reactivate my account with mobile numbers[protected] and[protected] as these were suspended without any reason.
                Thanks
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Reply
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                  7
                  7 star
                  from Gurgaon, Haryana
                  Aug 24, 2022
                  Resolved
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                  Resolved

                  Address: 9834279822
                  Website: OLX.in

                  I am selling my property on OLX and have registered on OLX with [protected].

                  I have purchased paid advert to sell my property and have been advertising my property for some years on OLX. Property is not sold yet.

                  But, today I was not able to check my advert responses as my account is suspended.

                  I am a genuine seller, and have not done anything wrong. If I don't get a resolution or corrections from olx, I will be forced to lodge a complaint with cyber crime online portal. This is dadagiri of some customer who does not want my property to get sold. I will be finding out this person and Sue him in court.
                  Sep 27, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 24, 2022
                  OLX India Customer Care's response                   Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    N
                    Niket Patel5454
                    from Belgaum, Karnataka
                    Aug 24, 2022
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                    Address: Belgaum, Karnataka

                    Sir/Madam my OLX account have been banned for no Reason please remove the banned on my account
                    M.No: [protected]

                    Niket Patel

                    Yours faithfully
                    View replies
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons
                    due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at
                    [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons
                    due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at
                    [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons
                    due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at
                    [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
                    Reply
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                      S
                      Satyashree26
                      from Kakinada, Andhra Pradesh
                      Aug 24, 2022
                      Resolved
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                      Resolved

                      Address: Kakinada

                      Issue I had purchased 1ads ---149 rupees but can't able to post any ad
                      +1 photos
                      Sep 25, 2022
                      Complaint marked as Resolved 
                      Aug 24, 2022
                      Updated by Satyashree26                       Purchased 1ads---149 plan but can't post product

                      Verified Support
                      Aug 25, 2022
                      OLX India Customer Care's response                       Dear OLX User,

                      Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshooting-App. In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

                      Thanks,
                      Team OLX
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                        K
                        kvshviii05
                        from Sheohar, Bihar
                        Aug 23, 2022
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                        Bike purchasing

                        Today I saw a hero splendor bike on OLX then I call the dealer. dealer was a hawaldar in indian army, for price then he said 29000, i got agree after some time he sent me a pic of bike transfer certificate and said to send me 2000 money for transportation I send him the money, , then after some time, he said to send me the 3000 for token of loading bike and security money, i send him both the money to him but I don't get any bike, and now...
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                        L
                        Lal Mahammad Alam
                        Aug 23, 2022
                        Resolved
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                        Resolved

                        Address: Nautan dube

                        Amit Kumar s/o Shankar Shah From Muzaffarpur BR 843113 Is saying my my is selling I'm from Indian Army Posting Jharkhand Ranchi And they also I'm from Bihar Bike no:-BR06BZ4573 Registration Amit kumar
                        +5 photos
                        Oct 2, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 25, 2022
                        OLX India Customer Care's response                         [protected]
                        Verified Support
                        Aug 25, 2022
                        OLX India Customer Care's response                         Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          I
                          irfan9030
                          from Hyderabad, Telangana
                          Aug 23, 2022
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                          Address: vambay colony mansoorabad lb nagar hyderabad
                          Website: olx .in

                          My olx account has been baned i dont know why it has been banned with out any reason my account has been banned please help me to resolve this problem to resolve this account
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Reply
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                            B
                            Bony M Bose
                            Aug 22, 2022
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                            Hi
                            My account was suspended for no reason. I never sold any product in OLX I only bought stuff from Olx. I always paid with cash on site .
                            My registered phone number is [protected] and [protected]
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Bony M Bose's [Complaint's author] reply, Aug 31, 2022
                            My registered mobile number is 9656350425. When I try to login it says account is suspended
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Bony M Bose's [Complaint's author] reply, Aug 31, 2022
                            My Mobile number is 9656350425
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
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                              S
                              Shachi Bhardwaj
                              Aug 22, 2022
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                              I am getting account suspended error while login and I am not sure why.
                              I have posted an ad yesterday to sell a product.
                              Could you please help me here.
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,

                              Team OLX
                              Reply
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                                V
                                Varunsinghfx
                                from Lucknow, Uttar Pradesh
                                Aug 22, 2022
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                                I never done anything wrong on olx then also olx banned my account atleast user has right to know why his account has been suspended. I paid 400 for run my ad but in middle of my ad my account is suspended
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,

                                Team OLX
                                Reply
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                                  M
                                  Manohar28
                                  from Hyderabad, Telangana
                                  Aug 20, 2022
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                                  My account suspended/banned for no reason and I don't know what happened. Please resolve, I haven't bought and sold anything. This is ridiculous. Help me out im unable to see ads even.
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    P
                                    psp100
                                    from ahmedabad, Gujarat
                                    Aug 20, 2022
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                                    Olx team not able to solve my problems and i am suffering from last 2 month . my olx account is hacked and not able to log in my account ..my contact for log in is [protected] .
                                    name - prafull patel.

                                    there us no any customer support and no any help from olx.. also not any contact for service and support.
                                    Aug 24, 2022
                                    Updated by psp100                                     my account not working ..banned
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                                      psp100
                                      from ahmedabad, Gujarat
                                      Aug 20, 2022
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                                      Olx team not able to solve my problems and i am suffering from last 2 month . my olx account is hacked and not able to log in my account ..my contact for log in is [protected] .
                                      email - psp100.[protected]@gmail.com.
                                      name - prafull patel.

                                      there us no any customer support and no any help from olx.. also not any contact for service and support.
                                      Aug 24, 2022
                                      Updated by psp100                                       account again banned ..what you doing this nonsens
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