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Updated: Jun 15, 2025
Complaints 4702
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2582
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OLX India reviews & complaints page 28

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A
Ansari Mohd
Aug 25, 2022
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Account got suspended just after posting paid adds.
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Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    Sharwan kumar Bhattarai
    Aug 25, 2022
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    Website: Olx.com

    My account is banned due to that i created new one and every time i create with valid phone number and email addess it gets banned within a day. What is the problem with olx ? There should be proper reason i have not even posted anything in account and just had 4-5 inquiries about the required product. Thats really awful experience .
    +1 photos
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      L
      Logan2k
      Aug 25, 2022
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      Address: Thuppumpady, Mulanthuruthy

      My account was suspended for no reason.

      I may have signed in from my computer also.
      Thats the only reason I can think off.

      I have also paid 1000 rs to have my ad featured and still 17 days left.

      THIS IS SCAM!!!.

      Now my money will be paid for nothing.

      Please resolve the issue and give me back my account.

      I have also sent email to support @ olx regarding the issue

      Phone number associated with my account:
      [protected]
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons
      due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at
      [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons
      due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at
      [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons
      due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at
      [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons
      due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at
      [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
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        R
        Rey321
        Aug 25, 2022
        Resolved
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        Resolved

        May I know why you've suspended my OLX account without any reason?
        Aug 26, 2022
        Complaint marked as Resolved 
        Company didn't even contacted me and just mark my complaint as resolved without any resolution. However, I'm still getting account suspension pop-up
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons
        due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at
        [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Reply
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons
        due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at
        [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Reply
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons
        due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at
        [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Reply
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          A
          AmanRana9003
          from Chandigarh, Punjab
          Aug 25, 2022
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          Address: Chandigarh
          Website: Olx.in

          Suspended my account for no reason as i just reinstalled it please help and support as i am searching a car for me on it [protected]
          [protected]@gmail.com
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            E
            Er.Deepak Johar
            Aug 24, 2022
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            Sir/Mam
            My complaint us regarding my account is suspended by olx for no reason, please reactivate my account with mobile numbers[protected] and[protected] as these were suspended without any reason.
            Thanks
            View replies
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Reply
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              7
              7 star
              from Gurgaon, Haryana
              Aug 24, 2022
              Resolved
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              Resolved

              Address: 9834279822
              Website: OLX.in

              I am selling my property on OLX and have registered on OLX with [protected].

              I have purchased paid advert to sell my property and have been advertising my property for some years on OLX. Property is not sold yet.

              But, today I was not able to check my advert responses as my account is suspended.

              I am a genuine seller, and have not done anything wrong. If I don't get a resolution or corrections from olx, I will be forced to lodge a complaint with cyber crime online portal. This is dadagiri of some customer who does not want my property to get sold. I will be finding out this person and Sue him in court.
              Sep 27, 2022
              Complaint marked as Resolved 
              Verified Support
              Aug 24, 2022
              OLX India Customer Care's response               Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                N
                Niket Patel5454
                from Belgaum, Karnataka
                Aug 24, 2022
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                Address: Belgaum, Karnataka

                Sir/Madam my OLX account have been banned for no Reason please remove the banned on my account
                M.No: [protected]

                Niket Patel

                Yours faithfully
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons
                due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at
                [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Reply
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons
                due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at
                [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Reply
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons
                due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at
                [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                Reply
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                  S
                  Satyashree26
                  from Kakinada, Andhra Pradesh
                  Aug 24, 2022
                  Resolved
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                  Resolved

                  Address: Kakinada

                  Issue I had purchased 1ads ---149 rupees but can't able to post any ad
                  +1 photos
                  Sep 25, 2022
                  Complaint marked as Resolved 
                  Aug 24, 2022
                  Updated by Satyashree26                   Purchased 1ads---149 plan but can't post product

                  Verified Support
                  Aug 25, 2022
                  OLX India Customer Care's response                   Dear OLX User,

                  Sorry for any inadvertent inconvenience caused. Please click on the link for basic troubleshooting: -https://help.olx.in/hc/en-us/articles/[protected]Technical-Issue-s-Troubleshooting-App. In case, the issue persists please send us an email on [protected]@olx.in with the details of the issue faced.

                  Thanks,
                  Team OLX
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                    K
                    kvshviii05
                    from Sheohar, Bihar
                    Aug 23, 2022
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                    Bike purchasing

                    Today I saw a hero splendor bike on OLX then I call the dealer. dealer was a hawaldar in indian army, for price then he said 29000, i got agree after some time he sent me a pic of bike transfer certificate and said to send me 2000 money for transportation I send him the money, , then after some time, he said to send me the 3000 for token of loading bike and security money, i send him both the money to him but I don't get any bike, and now...
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                    L
                    Lal Mahammad Alam
                    Aug 23, 2022
                    Resolved
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                    Resolved

                    Address: Nautan dube

                    Amit Kumar s/o Shankar Shah From Muzaffarpur BR 843113 Is saying my my is selling I'm from Indian Army Posting Jharkhand Ranchi And they also I'm from Bihar Bike no:-BR06BZ4573 Registration Amit kumar
                    +5 photos
                    Oct 2, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 25, 2022
                    OLX India Customer Care's response                     [protected]
                    Verified Support
                    Aug 25, 2022
                    OLX India Customer Care's response                     Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
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                      I
                      irfan9030
                      from Hyderabad, Telangana
                      Aug 23, 2022
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                      Address: vambay colony mansoorabad lb nagar hyderabad
                      Website: olx .in

                      My olx account has been baned i dont know why it has been banned with out any reason my account has been banned please help me to resolve this problem to resolve this account
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Reply
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                        B
                        Bony M Bose
                        Aug 22, 2022
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                        Hi
                        My account was suspended for no reason. I never sold any product in OLX I only bought stuff from Olx. I always paid with cash on site .
                        My registered phone number is [protected] and [protected]
                        View replies
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Bony M Bose's [Complaint's author] reply, Aug 31, 2022
                        My registered mobile number is 9656350425. When I try to login it says account is suspended
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Bony M Bose's [Complaint's author] reply, Aug 31, 2022
                        My Mobile number is 9656350425
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Reply
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                          S
                          Shachi Bhardwaj
                          Aug 22, 2022
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                          I am getting account suspended error while login and I am not sure why.
                          I have posted an ad yesterday to sell a product.
                          Could you please help me here.
                          View replies
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
                          Reply
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,

                          Team OLX
                          Reply
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                            V
                            Varunsinghfx
                            from Lucknow, Uttar Pradesh
                            Aug 22, 2022
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                            I never done anything wrong on olx then also olx banned my account atleast user has right to know why his account has been suspended. I paid 400 for run my ad but in middle of my ad my account is suspended
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,

                            Team OLX
                            Reply
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                              M
                              Manohar28
                              from Hyderabad, Telangana
                              Aug 20, 2022
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                              My account suspended/banned for no reason and I don't know what happened. Please resolve, I haven't bought and sold anything. This is ridiculous. Help me out im unable to see ads even.
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                P
                                psp100
                                from ahmedabad, Gujarat
                                Aug 20, 2022
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                                Olx team not able to solve my problems and i am suffering from last 2 month . my olx account is hacked and not able to log in my account ..my contact for log in is [protected] .
                                name - prafull patel.

                                there us no any customer support and no any help from olx.. also not any contact for service and support.
                                Aug 24, 2022
                                Updated by psp100                                 my account not working ..banned
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                                  P
                                  psp100
                                  from ahmedabad, Gujarat
                                  Aug 20, 2022
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                                  Olx team not able to solve my problems and i am suffering from last 2 month . my olx account is hacked and not able to log in my account ..my contact for log in is [protected] .
                                  email - psp100.[protected]@gmail.com.
                                  name - prafull patel.

                                  there us no any customer support and no any help from olx.. also not any contact for service and support.
                                  Aug 24, 2022
                                  Updated by psp100                                   account again banned ..what you doing this nonsens
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                                    C
                                    chetan pattar
                                    from Gokak, Karnataka
                                    Aug 20, 2022
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                                    My olx account was banned for no reason.. at least have courtesy to address the difficulty caused by me to others ?!
                                    Without any reason how can u ppl just ban or suspend my account ?!
                                    My mail id [protected]@gmail.com
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Reply
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                                      L
                                      Lalit Bhandoria
                                      Aug 20, 2022
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                                      Hi

                                      My OLX account has been banned without any reasons. To my surprise all different logins from my phone are banned.

                                      my login details:
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]@gmail.com

                                      none of these accounts are working and all these accounts are banned without any reason.
                                      View replies
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
                                      Reply
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