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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 36

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P
Prav Singh
Jul 11, 2022
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I am user of olx india since long time, but recently one day when i cheaked i found my account got suspended without any reason, i didn't post anything nor break any policy of olx india... please unban my account ..email is ([protected]@gmail.com)
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    T
    Thilakaraj
    Jul 11, 2022
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    My phone number : [protected]
    And email : [protected]@gmail.com
    Both have suspended by OLX.!

    Why did you suspended my supscription. If you need any clarification I'm ready to provide.

    Resolve the issue Release it as soon as possible.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,

    Team OLX
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      N
      Ni3jadhav
      from Pune, Maharashtra
      Jul 10, 2022
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      Website: Olx.com

      Hi Team,

      My all accounts got suspended without any information. I have used both email I'd and both mob no. however account getting suspended once I logged out. This is very Rediculos yaar.
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,

      Team OLX
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        S
        Srip333
        Jul 10, 2022
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        I use olx to buy second hand mobiles samsung s7. My old olx accounts are suspended with no reason . So i created new accounts, those also suspended back to back. I want to know the reason. I[censored] not allow me to browse and buy. Then why you have platform says sell everything and buy everything. It's cheat. My accounts as follows
        1 [protected]@gmail.com
        2. [protected]@gmail.com
        3. Sriprakash1.[protected]@gmail.com
        4.[protected]

        Give me reason
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,

        Team OLX
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          U
          Umabg
          from Jaipur, Rajasthan
          Jul 10, 2022
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          Olx fraud Indian Army of Rs. 37500

          Hello, My name is Umang Mathur, I am from jaipur. Recently I go through the olx app where i found that one Indian Army person name Bhawani Singh Chaudhary selling his I phone 13 pro max. So i message him for the deal. Then i ask him to provide me the images bill box etc, also his documents aadhar and army card. Which is seems like geniune. Then we finalize the deal at 75000. Half payment i have to done when he shipped the order. He also provide...
          +2 photos
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          A
          ashutosh9910
          from JAIPUR, Rajasthan
          Jul 9, 2022
          Resolved
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          Resolved

          My account on OLX India was suspended for no reasons apparently.

          Thie app leads us to Help section where there is no information available.

          I am not a seller but just a buyer looking to buy used items on OLX

          Can't find any of their helpline numbers working either
          Aug 17, 2022
          Complaint marked as Resolved 
          Verified Support
          Jul 10, 2022
          OLX India Customer Care's response
          Dear OLX User,



          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



          Thanks,

          Team OLX
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            S
            Shailesh Jdhv
            Jul 9, 2022
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            My OLX account has been suspended without any reason. Why the hell the unprofessional team is working in olx. This is the first time i have being banned somewhere. The team is definitely not good. How the hell they can ban someone without violating any rules?

            [protected]@gmail.com
            Email.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,

            Team OLX
            What's this [protected]@olx.in ID?
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              N
              nj26091994
              Jul 9, 2022
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              Fraud at olx selling by ashok kumar as stated

              I had posted ad to sell my furniture. There were two buyers interested and had requested my contact number for discussion. However i got a call from unknown number immediately after posting the ad and offered to buy. The person spoke convincingly and requested for details to transfer the amount. He used his qr code to show that money can be received by using a small transaction and instead looted me for[protected], 3000, 9000, 9000, 27000,...
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              N
              nived pm
              Jul 8, 2022
              Resolved
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              Resolved

              Www.olx.in suspended me for no reason, i was selling things online to make a living, but now i cant sell anything because its saying "account has been suspended".last week i put up a bike for sale and i got many messages from buyers.But now i cant sell my bike nor i can contact these buyers, please do remove my ban so that i can sell things again.
              ( [protected]@gmail.com ) this is my email id, kindly send what is the status of my complaint in this email id.Hoping for a favourable response

              THANKING YOU
              NIVED PM
              +1 photos
              Jul 10, 2022
              Complaint marked as Resolved 
              thanks to consumer complaints, olx contacted me today evevning and said it was technical issue i faced earlier and it wont happen again...and my issue was resolved
              My account is banned for no reason. I am searching rooms/flatmates for sharing basis what is problem I don't they banned me.
              [protected]@gmail.com

              Olx banned me for no reason - Comment #4024657 - Image #0
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                N
                Nsg90 Ex
                Jul 8, 2022
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                I have just placed bid on olx and apparently my account has been banned for no apparent reason. I haven't even got any replies on the bid still I have been banned. This is very unprofessional on the part of the company. Stop advertising if you can't deliver. My email ID : [protected]@gmail.com
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                  Z
                  Zuaib Akhter
                  Jul 8, 2022
                  Resolved
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                  Resolved

                  Website: Olx autos

                  I want to tell that i have sold my car to olx autos in November 2021 to olx autos, while selling they told me that my car is having some challans for that i was totally unaware about that, as i didnt get any message for the same . But they told me that we are taking your car chllans and any legal offences before this date is your responsibility and after this date it ll be ours till the time it is not sold from our hand and you can apply for lok adalat as well and give us the clearance we will release the amount of challans as they were holding my challans amount of 4500 rupees . I am as student and i came to delhi for my studies i dont know much about court and adalats i asked them that please tell me the procedure like which court or which place am i supposed to go . But they dont know anything after i sold my car i heard that lok adalat will be held on 12.03.2022 at this one i was unable to attend as i didnt get much information about that regarding tokens and taking dates and all . After this the adalat is to be held on 14.05.2022 at that time i went to delhi have talked to my lawyers also but i was not able to see my challans on the site i called my agent who has made the deal that autos employee name vishesh he was in kalkaji branch that time, the day before i asked him that i am not able to see my challans what happend tomorrow is the date he never reverted back the very next day i went to his office he was not there too, and when i called him he started shouting that it has cleared by the company and you were not paying them i said first of all today is the date of adalat and i came from my village to delhi for this work only . And why you have cleared my challans on your own when you have taken already in wrriten that the responsibility will be mine and at that time car has been sold to its third owner also like there was no problem in transferring R.C also as it was already transferred then why you cleared that and atlesh you should have told this to me before doing such what it meant for me to coming to delhi in the month of my in such high temperature he was just sitting in his office enjoying ac and giving me lectures, after this hot debate and again called me saying that they are still pending after wasting my all time and day while coming to his office searching him. Then i told him that all of my time is wasted now i have to wait for next date then i got a call from olx auto help support . Priya was the name of that executive she assured me that your momey is safe with us you provide us the clearance and we ll release them i also told her that before my car was transferred i also get traffic challan notices and why my car is going to different state before it is transferred she also assured me about this that company is responsible for it . If i am beleving her words then why don't they are beleving mine i told her that next adalat will be on 13.08.2022 i ll appear on this date till then i dont want any mental stress regarding this she totally assured me but day on 6/07/2022 i got a call from her saying that your challans are cleared from our side now, she dont have any other answer for my question that why you have cleared when we have already discussed about this before and we both are agreed into this, she doesn't have any answer so now i can assure one thing that olx autos are not trust worthy they just know how give peoples mental stress .
                  +1 photos
                  Aug 13, 2022
                  Complaint marked as Resolved 
                  Verified Support
                  Jul 10, 2022
                  OLX India Customer Care's response
                  Dear OLX User,



                  We apologize for any inconvenience this may have caused you.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                  Thanks,

                  Team OLX
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                    D
                    Dheeraj144
                    from GUDIVADA, Andhra Pradesh
                    Jul 8, 2022
                    Resolved
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                    Resolved

                    My friend had a put a table for sale in OLX. One person (vikas patel) saw it and he wanted to buy, he told that he will send advance. He said, the transactions couldn’t complete as he is from army regiment, Jammu and Kashmir. Then he gave call to his friend (akash chauhan) said that he is handling transaction process in army, Jammu and Kashmir. He said “if transaction has to be completed, then you need to send money and then the advance and the money will be sent to your account”. I transferred 20, 000/-and then he said that he credited back 20, 000 and sent me a message statement about the same but the transaction shows failed and there is credit transaction recorded. Later in the subsequently, I have sent him 31, 000 more in 4 transactions. The person was doing failed transactions in return and telling us that transactions must within 1 minute otherwise you have to send money again to his account to get total money. He told that in Jammu and Kashmir transactions happen in such a way. By this process, I lost 51000/- in five transactions. Today, when I called him asking for my money back, he is saying “you need to pay 10, 000/- to get your money back”.
                    Aug 14, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 09, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serve you better.
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                      H
                      Hyper IND
                      Jul 6, 2022
                      Resolved
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                      Resolved

                      Hello I have placed an ad for selling of my graphics card and after 1 hour I checked and I got a banned notification and I got logged out . I didn't violate any community guidelines too .

                      my email - saikiran.[protected]@gmail.com
                      ph no linked to it [protected]
                      +1 photos
                      Jul 9, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 08, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Jul 09, 2022
                      Updated by Hyper IND
                      Thank you olx team . My id has been unbanned !
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                        K
                        Kubra Malik
                        from Srinagar, Uttarakhand
                        Jul 6, 2022
                        Resolved
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                        Resolved

                        My account was banned without any reason yesterday when i was talking to a potential customer, please help as my deal was already closed, i was just sharing my contact details.
                        Aug 7, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 07, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Saritha Prakash k
                          Jul 5, 2022
                          Resolved
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                          Resolved

                          Olx,
                          My account of the ID [protected] is getting suspended without any offensive reason
                          +1 photos
                          Aug 9, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 07, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            S
                            Sabari Nath Js
                            Jul 5, 2022
                            Resolved
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                            Resolved

                            Website: www.olx.in

                            Olx
                            my account of the number [protected]
                            is getting suspended without any reason.
                            please resolve the issue and give my account back
                            email id - [protected]@gmail.com
                            Aug 9, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 07, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              aneeshmohan96
                              from Delhi, Delhi
                              Jul 5, 2022
                              Resolved
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                              Resolved

                              Olx first suspended my main account for no reason. They did not provide any reasoning or fix. I believed I must have made an error and so I created a new account and they banned that account as well even though I did no activity from that account. This is highly unprofessional. I want a quick resolution and both my accounts restored. This is harassment.
                              Jul 5, 2022
                              Complaint marked as Resolved 
                              Please reach out to their account support email address. They resolved my issue quickly. Send an email to this address - accountsupport[at]olx.com
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                amit4427
                                from Jaipur, Rajasthan
                                Jul 4, 2022
                                Resolved
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                                Resolved

                                Hi,

                                myself amit

                                i have sold my car already informed to call center executives, but then to i am getting calls from olx cash my car, daily i am saying same words, but again & again i am getting 5 to 10 calls daily from olx, also i have called to customer care of olx and informed that please do some thing for this calls, but nothing happend, later i have registered DND, but than to these guys are not checking DND and calling me regularly, please do some thing.
                                Aug 10, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 07, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
                                Email address: [protected]@olxautos.com
                                Phone Number: [protected] (10:00am - 07:00pm).

                                Warm Regards,
                                Team OLX
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email address: [protected]@olx.com
                                Phone Number:[protected]:00am - 07:00pm).

                                Warm Regards,
                                Team OLX
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                                  M
                                  M Megnath
                                  Jul 4, 2022
                                  Resolved
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                                  Resolved

                                  I saw an advertisement on olx app of canon dslr camera that I was interested to buy that camera and the person who was treating him a indian army I had trested him and he send his id proof and i acpted his id and trust him and I give him 25, 000 like a advance and he cheated me I would like to request u to please catch him and do my refund as soon as possible
                                  +1 photos
                                  Jul 4, 2022
                                  Complaint marked as Resolved 
                                  Sir my problem has not solved
                                  Verified Support
                                  Jul 06, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    M
                                    M Megnath
                                    Jul 4, 2022
                                    Resolved
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                                    Resolved

                                    In olx app I seen a advertising of canon dslr camera in rs30, 000 I was interested to buy that camera and i call him to purchase that camera he was send his id card and he said that he was an Army officer i trested him and give him advance of rs25, 000 and he cheate me i request u to catch him and do my refund the fraud person name is Shiv kumar
                                    Jul 4, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 05, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                    - Your registered phone number on OLX
                                    - Transaction receipt if any, in context to advance payment.
                                    - Ad id through which you have contacted the suspect.
                                    - Chat/message history with the suspect.
                                    - Contact number/email address of the suspect.

                                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                    Awaiting reply from you!
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