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OLX India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 4702

Resolved

2582

Unresolved

2120

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 43

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My client had sold his car bearing registration number MH12ET7288 of make Škoda model ocktavia elegance on 14/10/2019 for sum of Rs 1, 05, 000/- to OLX cash my car. It’s still in my clients name and OLX cash my car hasn’t transferred the car. Some one has been using it and My client has been receiving fines from RTO because OLX cash my car is using the car and committing traffic offences

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OLX India Customer Care

from Gurgaon, Haryana

May 20, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

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Sai charan - mob:[protected].
the user sold me a phone in warranty on OLX, issue occurred today
1) the phone is locked as it was bought under flipkart smart upgrade plan and am unable to use it any further - lost my money and mobile
2) he said he will pay the remaining amount but has not paid yet and not returning the calls.

Raised a req with Flipkart also but they are saying they cant do much even though it is against "flipkart smart upgrade resale policy"

i am stuck with locked mobile which only flipkart can unlock if the user pays remaining amount.

+2 photos

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Website: www.olx.com

I uploaded a book advertisement and without any reasons i get notification your account get suspended

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OLX India Customer Care

from Gurgaon, Haryana

May 19, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: www.olx.in

Olx has banned my account and has not even given any intimidation before doing so not have i received any email for the same...If you don't want us to post ads or buy on your platform why do you advertise so much????
Me email id mustafa.[protected]@gmail.com

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My olx account started appearing as banned from last 3 days. I have not dealt with anyone from this site till now. Then how my account can be banned.
please unblock it ASAP

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OLX India Customer Care

from Gurgaon, Haryana

May 18, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was defrauded today for 40, 000 rupees by a fraudster operating with impunity on OLX. Apparently this is commonplace on the OLX site & the company does no due diligence on anyone. They need to be shut down if they cant assure basic consumer protection.

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OLX India Customer Care

from Gurgaon, Haryana

May 16, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

May 16, 2022

Verified Support

Dear OLX user,

Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.

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Website: www.olx.com

My name is Karam and I've been trying to sell AC on OLX. They ban me more than twice after I recieve bunch of messages from buyers. I am so, tired with this pathetic platform. It seems they push people to buy their membership. My registered number is 9876*662**
Ad ID [protected]

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OLX India Customer Care

from Gurgaon, Haryana

May 15, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: India

Complind about job olx app.one name different number.debited 55000 amount.not be refund.[protected] [protected] two number different name.please action abount into this two number.please help refund amount.full evidence proof

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V

Vineeth V.s.

May 14, 2022

Please help refund amount

OLX India Customer Care

from Gurgaon, Haryana

May 15, 2022

Verified Support

Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Address: Ongole

Without any reason my accounts are all banned ..i didnt do any thing to any one ..then why my accounts are all disable ? Can u pls tell me the proper answer to my question

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OLX India Customer Care

from Gurgaon, Haryana

May 11, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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AD ID - [protected]
Activate my AD Fast
My AD was Active but your customer care deactivated it, What is this ?

Jun 20, 2022

Complaint marked as Resolved

May 10, 2022

Updated by Abhay007 AD ID - [protected]
Activate my AD Fast

May 10, 2022

Updated by Abhay007 My AD is of - Game Controller for Android Mobile Phones Tablet ETC
It's a Multipurpose Controller
So ACTIVATE my AD Fast

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Address: Anakapalli

My Number Is suspended In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads. My number is [protected]

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OLX India Customer Care

from Gurgaon, Haryana

May 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Address: Anakapalli

Dear olx
My account ([protected]) its baned without any reason please help me

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OLX India Customer Care

from Gurgaon, Haryana

May 9, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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Address: Dwarka Sector 1, Delhi

Website: www.olx.in/item/samsung-note-9-display-iid-1682584138

May 7, 2022. I have Sent Rs.1500 to a Buyer (Ashutosh Pandey, Aadhaar No.[protected], Mobile no. [protected]). For Advance of Purchasing The Mobile But after I sent him the cash, He was Not responding Calls, messages and Everything and His Mobile.

I Have Conversations With him on Olx and Whatsapp
i have His Mobile Number
I have His Aadhaar Card Copy

+1 photos

May 14, 2022

Updated by Vijayraj Velsamy the contact details of the person that I Am referring to :

Name : Ashutosh Pandey
DOB : 03.05.2001
Gender : Male
Aadhaar Number :[protected].
Address : Delhi Dwarka Sector 1.
Phone : +91 [protected].

Still There is no Response from Him, Please Help Me,
And Now he Have Created New Ad and Cheating Others, All Attachments Below, Please Kindly Help Sir.

May 14, 2022

Updated by Vijayraj Velsamy He was Still Active on Olx, and He was uploaded a New Ad of Some Mobile,

This is his Olx Profile : https://www.olx.in/profile/[protected]

This is His new Ad : https://www.olx.in/item/oppo-reno-6-pro-display-iid-[protected]

It seems he was Cheating from Jun 2018.

Please Kindly Help us, Otherwise he will Continue the samething always, and Like Many people will be Cheated, Get Cheated Feel is very Bad please Understand Our Situation Sir

May 14, 2022

Updated by Vijayraj Velsamy Please Help Us

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Hello Team OLX,

My Number Is suspended In Olx Account, Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
account register mobile number [protected]

+1 photos

Verified Support

May 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

May 08, 2022

Updated by Suraj Mallipog Your mail id is showing protected how to mail you

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Date of incident-06/05/2022
client number- [protected]

A Seller named to be as ML NARAYAN. posted a household items to be in sales (sofa set, tv, etc).He tricked my brother to buy this item and convinced him, and somehow collected approx 50000 rupees. he claimed himself as an soldier in indian army...but truly a fraud.

+1 photos

Jun 11, 2022

Complaint marked as Resolved

Verified Support

May 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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Dear Team,
I am using OLX from last few years. From NOV 2021 i cant access my account as it is shows "Your account is suspended". I dont know why this is showing.
Please reactivate my account . My registered mobile number is[protected] and email id is "[protected]@gmail.com".
If any valid documents require please let me know i can provide.
I humbly request please allow me to access my account.
Thank You

+1 photos

Jun 14, 2022

Complaint marked as Resolved

Verified Support

May 08, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Whenever I tried to log in to OLX from the mobile app it shows my account has been blocked, there is no clear information on why my account is blocked or not received any mail informing me my account is blocked, This is so unprofessional from OLX.

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OLX India Customer Care

from Gurgaon, Haryana

May 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Customer Care

from Gurgaon, Haryana

May 6, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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I already paid 59(to boost) plus 79(to post one free ad) for my TV ad today may 5th 2022. It got active for some time. And now it shows inactive and asks me to wait 5 more days to post free ad why is it? Add id [protected]. Again it also shows as my ad will expire in 04/06/2022 when I open my ad.

+1 photos

Jun 14, 2022

Complaint marked as Resolved

Verified Support

May 07, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

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I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. Why?

+1 photos

Jun 7, 2022

Complaint marked as Resolved

Verified Support

May 07, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Fabi11

from Hyderabad, Andhra Pradesh

Jun 13, 2022

My account also got suspended without any reason i was about to close a deal with a client but this thing has cancelled cz of the ban ?? Why is it like this? Ik that It is a great platform to sell and purchase with a great market out there but you can play like this right

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Olx account is showing it is banned and click on help to know more which is uttrly unrealted ...and i am not able to understand this ...
my mo no is [protected]
my email id is ca.[protected]@gmail.com

i dont know what to do

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OLX India Customer Care

from Gurgaon, Haryana

May 5, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX

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