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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 46

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P
Pratiksha Ghatolw
Apr 10, 2022
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Website: Olx

I posted an ad on OLX to sell a super general 1.5 T portable AC to which a guy offered a good price to which we agreed to accept. We agreed to accept payment through UPI. The next day the guy named Saurabh Kumar (not sure if it was a real name) called us and said he is sending Rs 5 to test transaction which came through out bank account. Within 5 minutes he sends different QR code stating he's transferred money to us and we need to make 3 transaction through upi to get 24k back. My wife did first time and money instead of getting credited got deducted from her account. Later he said he also sent the 24k already so my wife have to do similar transsction 2 more time to get 24k.He forced my wife with rude voice to enter UPI PIN to return his money which she did and amount was gone from her acount. Since then we are tracking with bank, blocked our account and guy just disappeared.,
May 12, 2022
Complaint marked as Resolved 
Verified Support
Apr 10, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
The olx use name was Rashmi k.https://www.olx.in/profile/[protected]
Contact detail of the user was
+[protected]
Payment receipt of 24k attached
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    T
    Thajuddeen
    Apr 9, 2022
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    I was searching motherboard for my iphone, firstly olx india banned my many years using account with mail id [protected]@gmail.com. Mailed to them for knowing reason and to unban, they’re responded with some links which says about their policy and says not able to re activate. I created new account with my secondary mail id to search again, and listed a new ad, surprisingly it was also banned after few enquiries to some ads. And again since it was my requirement created one more with another mail id. Used only two days, again banned. Don’t know what policy I’m breaking. I lost chats with sellers everytime. I want unban my account.
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      S
      Saurav09182
      from Delhi, Delhi
      Apr 9, 2022
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      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted som flat to rent email id is [protected]@@gmail.com
      [protected]
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        S
        Saurav09182
        from Delhi, Delhi
        Apr 9, 2022
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        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a flat to rent . email id is [protected]@gmail.com
        Phone [protected]
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          S
          Saminsoni
          from Bengaluru, Karnataka
          Apr 9, 2022
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          Website: Olx

          I thought it will be fast to get connected to buyers if I opt for paying for an ad, I paid 250 for selling activa vehicle and since then my chatting is not getting connected I am unable to purchase anythin nor sell, no buyers have contacted me as there is some issue in getting connected..what is the use of paying money and getting fooled, I have gone to settings in my phone and cleared cookies ..again iam facing same issue..plz get my chatting connected ..I have tried to contact ac service repair but due to no connection iam unable to chat and get contact number
          Apr 09, 2022
          Updated by Saminsoni
          Kindly lodge complaint
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            P
            PruPan123
            from Hyderabad, Andhra Pradesh
            Apr 8, 2022
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            Website: www.olx.com

            Hi OLX team,

            I am unable to use my OLX account with phone:[protected].

            It is coming as invalid account.

            Please reinstate the account immediately.

            Thanks,
            PP
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              S
              Sujal.K.R
              Apr 8, 2022
              Resolved
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              Resolved

              I had posted an ad of my bike and then my account was banned for no reasons then I created an another account thinking it was a bug .But it was also banned with no interactions . I had contacted them many times but no rightful response. I still have not recovered it yet
              May 21, 2022
              Complaint marked as Resolved 
              Verified Support
              Apr 09, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                A
                Abhishek Khatavkar
                Apr 7, 2022
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                Address: Powai

                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  R
                  Rohan Indora
                  Apr 6, 2022
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                  Olx people banned my account for no reason why they advertise so heavily if they do not want people to sell on their site I just posted some crystal items to sell my phone, my number is [protected].
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    P
                    Pritam_Pal05
                    Apr 6, 2022
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                    Not able to sell in your mobile app because the address being shown here is wrong.
                    Dear OLX User,

                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                    Thanks,
                    Team OLX
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                      T
                      Tango Saxena
                      Apr 5, 2022
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                      Kindly note that i havent been involved in any shady activities on OLX.
                      why is my account banned?
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        M
                        Murtem Pei Lilu
                        Apr 5, 2022
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                        Address: Olx, assam, Ghuwati

                        I paid 5500 but because of the timer set
                        In refund QR my money was debited but it did not refund back to me
                        Dear OLX User,

                        Greetings from Team OLX!

                        We completely understand your situation and apologize for the inconvenience caused.

                        It would be great if you could share the contact details of the person that you are referring to.

                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        We look forward to serve you better.
                        Dear OLX User,

                        Greetings from Team OLX!

                        We completely understand your situation and apologize for the inconvenience caused.

                        It would be great if you could share the contact details of the person that you are referring to.

                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        We look forward to serve you better.
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                          J
                          Jay Bisht
                          Apr 4, 2022
                          Resolved
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                          Resolved

                          I posted an ad for poco F3 GT and I featured it but it was rejected and my money is debited I want a refund
                          My Ad ID is [protected]
                          And the title of ad is Xiaomi Poco F3 GT 8/128 gb (3 Months old)
                          May 8, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 06, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you.
                          Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                          For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                          Thanks,
                          Team OLX
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                            A
                            Ashok Bugude
                            Apr 2, 2022
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                            Resolved

                            Address: His Name : Praveen Kumar Contact number: 9219013204
                            Website: www.olx.in

                            I have put an office chair on the olx website.
                            A person called me and asked to scan QR codes to transfer his amount and Rs 99000 has been deducted from my account.

                            Could you please ensure the amount is returned back

                            Attaching the transaction details of bank and paytm, also the person profile in olx
                            May 5, 2022
                            Complaint marked as Resolved 
                            Apr 02, 2022
                            Updated by Ashok Bugude
                            His details
                            Name : Praveen Kumar
                            Number:[protected]
                            Verified Support
                            Apr 03, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                            • AD Id on which you contacted the user
                            • Contact details of the suspicious user
                            • Proof of fraud (like payment screenshots, delivery receipt, etc.

                            Thanks,
                            Team OLX
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                              Address: Noida sector 51

                              Hi team,

                              I'm extremely disappointed and frustrated the way I have been treated by your olx auto reps so far. I sold my car to olx Noida sector 51 via Mr Pankaj and I was told since my car is in the fast moving segment, we'll able to sell off very quickly and will to the transfer of ownership aa soon as possible. Today it is 126th day from when I sold my car and I have absolutely no update. I was told by Mr Suman in January...
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                              Kathiriya Hardik
                              Mar 31, 2022
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                              I'm calling by olx auto frequently in 5 mins slot due to this call i make loss in my business so i want compensation
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              Warm Regards,
                              Team OLX
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              Warm Regards,
                              Team OLX
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                                L
                                Lipi25
                                from Vadodara, Gujarat
                                Mar 30, 2022
                                Resolved
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                                Resolved

                                I was supposed to receive a payment for a sale of furniture through OLX. The person sent a QR code saying if I scan it will be credited. I was unaware that this was a sort of fraud. So I scanned and Rs 4000 money was debited.

                                So I argued and said it needs to be done twice, so he sent a QR code saying that if I scan again I will get the money back as well as get his name. So I scanned and another 8000 was debited. I understood and started arguing, to which he became aggressive and cut the phone.

                                I lost 12, 000 Rs. Please refund the money back and catch the fraudster. How does OLX not check the background of people?

                                I contacted OLX, they sent me a reference ID saying I can share it with the police. But we all know that this takes time meaning I will never get the money back. Please help me.

                                Details:
                                Date: 30th March 2022
                                Fraudster Name: Anjali Sharma (Name as per Truecaller - Deepak Sharma)
                                Fraudster number: [protected]
                                May 8, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Apr 01, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greetings from Team OLX!

                                We completely understand your situation and apologize for the inconvenience caused.

                                It would be great if you could share the contact details of the person that you are referring to.

                                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serve you better.
                                I have already shared the contact details, but it might be seen as protected as the site does not allow posting numbers. Please tell me the next steps.
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                                  F
                                  Farzan Naqvi
                                  Mar 29, 2022
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                                  One person called me and said he was from indian army and sent me some card and asking to send money... First i sent 1 rs amd got back 2 again sent me 2000 rs card they were deducted but i didnt got it back
                                  Dear OLX User,

                                  Greetings from Team OLX!

                                  We completely understand your situation and apologize for the inconvenience caused.

                                  It would be great if you could share the contact details of the person that you are referring to.

                                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  We look forward to serve you better.
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                                    A
                                    Ankush974
                                    from Kharagpur, West Bengal
                                    Mar 28, 2022
                                    Resolved
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                                    Resolved

                                    Address: A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
                                    Website: www.olx.in

                                    Hello Team OLX,

                                    My Number Is suspended In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
                                    account register mobile number - [protected]
                                    email- [protected]@gmail.com

                                    Thank You.
                                    May 1, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 30, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      B
                                      Barnala140
                                      Mar 28, 2022
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                                      I tried selling a few items on Olx for the first time as I had heard a lot about it. I got two inquiries that turned out to be fraudulent. Before I could report them, my account was banned.
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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