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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 46

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P
PruPan123
from Hyderabad, Andhra Pradesh
Apr 8, 2022
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Website: www.olx.com

Hi OLX team,

I am unable to use my OLX account with phone:[protected].

It is coming as invalid account.

Please reinstate the account immediately.

Thanks,
PP
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    S
    Sujal.K.R
    Apr 8, 2022
    Resolved
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    Resolved

    I had posted an ad of my bike and then my account was banned for no reasons then I created an another account thinking it was a bug .But it was also banned with no interactions . I had contacted them many times but no rightful response. I still have not recovered it yet
    May 21, 2022
    Complaint marked as Resolved 
    Verified Support
    Apr 09, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      A
      Abhishek Khatavkar
      Apr 7, 2022
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      Address: Powai

      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        R
        Rohan Indora
        Apr 6, 2022
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        Olx people banned my account for no reason why they advertise so heavily if they do not want people to sell on their site I just posted some crystal items to sell my phone, my number is [protected].
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          P
          Pritam_Pal05
          Apr 6, 2022
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          Not able to sell in your mobile app because the address being shown here is wrong.
          Dear OLX User,

          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

          Thanks,
          Team OLX
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            T
            Tango Saxena
            Apr 5, 2022
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            Kindly note that i havent been involved in any shady activities on OLX.
            why is my account banned?
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              M
              Murtem Pei Lilu
              Apr 5, 2022
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              Address: Olx, assam, Ghuwati

              I paid 5500 but because of the timer set
              In refund QR my money was debited but it did not refund back to me
              Dear OLX User,

              Greetings from Team OLX!

              We completely understand your situation and apologize for the inconvenience caused.

              It would be great if you could share the contact details of the person that you are referring to.

              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              We look forward to serve you better.
              Dear OLX User,

              Greetings from Team OLX!

              We completely understand your situation and apologize for the inconvenience caused.

              It would be great if you could share the contact details of the person that you are referring to.

              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              We look forward to serve you better.
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                J
                Jay Bisht
                Apr 4, 2022
                Resolved
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                Resolved

                I posted an ad for poco F3 GT and I featured it but it was rejected and my money is debited I want a refund
                My Ad ID is [protected]
                And the title of ad is Xiaomi Poco F3 GT 8/128 gb (3 Months old)
                +2 photos
                May 8, 2022
                Complaint marked as Resolved 
                Verified Support
                Apr 06, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you.
                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                Thanks,
                Team OLX
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                  A
                  Ashok Bugude
                  Apr 2, 2022
                  Resolved
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                  Resolved

                  Address: His Name : Praveen Kumar Contact number: 9219013204
                  Website: www.olx.in

                  I have put an office chair on the olx website.
                  A person called me and asked to scan QR codes to transfer his amount and Rs 99000 has been deducted from my account.

                  Could you please ensure the amount is returned back

                  Attaching the transaction details of bank and paytm, also the person profile in olx
                  +3 photos
                  May 5, 2022
                  Complaint marked as Resolved 
                  Apr 02, 2022
                  Updated by Ashok Bugude
                  His details
                  Name : Praveen Kumar
                  Number:[protected]
                  Verified Support
                  Apr 03, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                  • AD Id on which you contacted the user
                  • Contact details of the suspicious user
                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                  Thanks,
                  Team OLX
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                    Address: Noida sector 51

                    Hi team,

                    I'm extremely disappointed and frustrated the way I have been treated by your olx auto reps so far. I sold my car to olx Noida sector 51 via Mr Pankaj and I was told since my car is in the fast moving segment, we'll able to sell off very quickly and will to the transfer of ownership aa soon as possible. Today it is 126th day from when I sold my car and I have absolutely no update. I was told by Mr Suman in January...
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                    K
                    Kathiriya Hardik
                    Mar 31, 2022
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                    I'm calling by olx auto frequently in 5 mins slot due to this call i make loss in my business so i want compensation
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
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                      L
                      Lipi25
                      from Vadodara, Gujarat
                      Mar 30, 2022
                      Resolved
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                      Resolved

                      I was supposed to receive a payment for a sale of furniture through OLX. The person sent a QR code saying if I scan it will be credited. I was unaware that this was a sort of fraud. So I scanned and Rs 4000 money was debited.

                      So I argued and said it needs to be done twice, so he sent a QR code saying that if I scan again I will get the money back as well as get his name. So I scanned and another 8000 was debited. I understood and started arguing, to which he became aggressive and cut the phone.

                      I lost 12, 000 Rs. Please refund the money back and catch the fraudster. How does OLX not check the background of people?

                      I contacted OLX, they sent me a reference ID saying I can share it with the police. But we all know that this takes time meaning I will never get the money back. Please help me.

                      Details:
                      Date: 30th March 2022
                      Fraudster Name: Anjali Sharma (Name as per Truecaller - Deepak Sharma)
                      Fraudster number: [protected]
                      +4 photos
                      May 8, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 01, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Greetings from Team OLX!

                      We completely understand your situation and apologize for the inconvenience caused.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
                      I have already shared the contact details, but it might be seen as protected as the site does not allow posting numbers. Please tell me the next steps.
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                        F
                        Farzan Naqvi
                        Mar 29, 2022
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                        One person called me and said he was from indian army and sent me some card and asking to send money... First i sent 1 rs amd got back 2 again sent me 2000 rs card they were deducted but i didnt got it back
                        Dear OLX User,

                        Greetings from Team OLX!

                        We completely understand your situation and apologize for the inconvenience caused.

                        It would be great if you could share the contact details of the person that you are referring to.

                        In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        We look forward to serve you better.
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                          A
                          Ankush974
                          from Kharagpur, West Bengal
                          Mar 28, 2022
                          Resolved
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                          Resolved

                          Address: A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
                          Website: www.olx.in

                          Hello Team OLX,

                          My Number Is suspended In Olx Account, I Am Wondering Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
                          account register mobile number - [protected]
                          email- [protected]@gmail.com

                          Thank You.
                          +1 photos
                          May 1, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 30, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            B
                            Barnala140
                            Mar 28, 2022
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                            I tried selling a few items on Olx for the first time as I had heard a lot about it. I got two inquiries that turned out to be fraudulent. Before I could report them, my account was banned.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              A
                              Abhishek Pasricha
                              from Bengaluru, Karnataka
                              Mar 28, 2022
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                              The CAR RC has not been transferred. They assured 90 days but it has already been 1 year. I am following up on ticket number 21588382. OLX India and OLX Cash My Car is a FRAUD Company.
                              Dear OLX User,

                              We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                              Email address: [protected]@olx.com
                              Phone Number:[protected]:00am - 07:00pm).

                              Warm Regards,
                              Team OLX
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                                K
                                KumarS82
                                Mar 28, 2022
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                                Website: OLX.in

                                I put an ad on OLX for selling my Sofa and immediately within a minute I was approached by 3-4 individuals interested in buying my sofa. They insisted on closing the deal in the next 5 mins and offered to make online payment through a merchant account QR code. To establish their authenticity they asked us to open the code in Paytm and there was a deduction of RS 5 and they reversed it twice. Person was sounding very authentic and genuine as he was talking very respectfully. We realised that he has taken 50K from my account through the QR code. I want OLX to ban such sellers and have some verification mechanism or payment mechanism administered and Governed by them rather than letting it be a peer to peer payment where gangsters dupe the innocent population. I request OLX to file a legal case against this person

                                Akash Kumar - [protected]
                                Merchant UPI Id - [protected]@OkBixAxis
                                Bank A/c of fraudster[protected] Federal Bank IFSC Code - FDRL0009998 A/c holder name - Jatin Bhumij

                                I would request authorities like RBI bank to freeze all the bank account and other assets linked with phone number and A/c
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                                  M
                                  Mahek Lalwani
                                  Mar 25, 2022
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                                  Website: Olx.com

                                  My account has been banned for no reason. I cannot post any ad. I tried to login from my brothers account too but once I posted an ad they blocked his account too. You need to change your software and let the people post ad who are genuine.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    H
                                    Himani Mehra
                                    Mar 25, 2022
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                                    Address: Doctors colony, hima sai pujith apartments, flat number 404, Block A, 500035

                                    Hi team,

                                    Why is my olx account terminated for no reason.
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      K
                                      killer bot
                                      Mar 21, 2022
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                                      Website: olx.in

                                      I am wondering why my account with phone numbers [protected], [protected], [protected] have been banned.
                                      Whenever i try to post and realised my count has been banned. That shows the sorry state of affairs of such firms which spends lavishly on marketing and ads.
                                      I have tried everything. using olx on other phone creating other accounts but all keep getting banned. I AM SO FRUSTATED AT THIS POINT WITH OLX NOW
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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