Claimed

OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
Resolved
2854
Unresolved
1859
Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OLX India reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
subirchatterjee59
Mar 13, 2022
Resolved
Report
Copy
Resolved

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site .
i made an ad to sell a commercial vehicle, without any confrontation in between of my chats they suspended my account.
If this is the attitude towards clients in a public forum which olx india, nobody would get any privacy in anything
Apr 15, 2022
Complaint marked as Resolved 
Verified Support
Mar 14, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Y
    yeahkay
    Mar 13, 2022
    Report
    Copy

    Olx fraud in the name of Indian Army amit kumar

    Hi I have tried to buy canon 6d through olx. This guy Amit kumar said he is an army officer and he will send it through some army postal service and it will reach to me in 24 hrs. So Initially I believed since he is an army officer. I have send 2000 as advance and 4200 as some army security fee .
    then I'm just searching for this specific Indian army postal service and realised there is no such thing
    attaching the numbers which...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    B
    Batul03
    from Indore, Madhya Pradesh
    Mar 12, 2022
    Resolved
    Report
    Copy
    Resolved

    First time i am selling my product on oxl india... Yesterday I got a enquiry of buyer call amit kumar he said himself army man... He has sent his no so i had whatsapp her then he agree to buy my kurti without knowing detail that time i had doubt but still I had talk to him.
    Then he ask me about my paytm n ask me to transfer 1 rs then I received it back... And then ask for remaining 399 rs i have received transfer today but i didn't received back... When I have ask for money back he was saying I am from army trust me and asking to pay my first 4 mobile no so that i received my old money "thanks God I didn't transfer" I got doubt on him so I just say no to him...
    But he stolen 399 rs from me
    Need a help

    His WhatsApp number [protected]
    And sent me his adress aswell yo courier
    Mar 12, 2022
    Complaint marked as Resolved 
    First time i am selling my product on oxl india... Yesterday I got a enquiry of buyer call amit kumar he said himself army man... He has sent his no so i had whatsapp her then he agree to buy my kurti without knowing detail that time i had doubt but still I had talk to him. Then he ask me about my paytm n ask me to transfer 1 rs then I received it back... And then ask for remaining 399 rs i have received transfer today but i didn't received back... When I have ask for money back he was saying I am from army trust me and asking to pay my first 4 mobile no so that i received my old money "thanks God I didn't transfer" I got doubt on him so I just say no to him... But he stolen 399 rs from me Need a help His WhatsApp number 6390450618 And sent me his adress aswell yo courier
    Verified Support
    Mar 13, 2022
    OLX India Customer Care's response
    Dear OLX User,

    We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
    • AD Id on which you contacted the user
    • Contact details of the suspicious user
    • Proof of fraud (like payment screenshots, delivery receipt, etc.

    Thanks,
    Team OLX
    Apr 12, 2022
    Updated by Batul03
    - don't know Ad Id because that Ad expired.
    - he had contact from this phone no - [protected]
    - I have attached the screenshot of the payment transaction

    Please mobile number
    Danish G Z B's reply, Mar 15, 2022
    Please reply
    Danish G Z B's reply, Mar 15, 2022
    Please reply
    - I don't know Ad Id because that Ad expired.
    - he had contact from this phone no - [protected]
    - I have attached the screenshot of the payment transaction
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sreeja_
      Mar 12, 2022
      Resolved
      Report
      Copy
      Resolved

      Fraud qrcode lost huge amount

      I faced fraud/ scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 30000.00/-

      I had posted ad to sell my furniture. There were few buyers interested and and few had requested my CONTACT number to discuss. However i got a call from unknown number immediately after posting the ad and offered to buy. Their were actually ready...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      M
      from Pune, Maharashtra
      Mar 12, 2022
      Report
      Copy

      Address: [email protected]

      Dear Olx Team,

      I have sold my vehicle to OLX auto on 8-Jan-22, my vehicle number is MH14 EU 0674.

      As per your promise I should get the pending amount of Rs. 5000 in 3-4 days after vehicle sale. As of today I didn’t got it, i am continuously in touch with your sales or marketing representative but no assurance yet.

      This is very abnormal that even after 60 days of vehicle sale, I didn’t got the remaining amount, kindly do the needful as soon as possible so the pending amount credit to my account.

      This is very humiliating and frustrating.

      Thanks,
      Mangesh Malpure.
      [protected]
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jay4512
        Mar 11, 2022
        Report
        Copy

        Hi Team,

        I have added a furniture add today costing Rs 1200/- and asked to contact me after 6 PM as I was busy with my office work. But suddenly a person named Rahul Agarwal started calling me again and again after making a deal on OLX. I called him back and discuss about deal, I told him to visit and check then pay but he wanted to close the deal by updating the status of product as sold. Then he did a small transaction of Rs 2 and it was -2, +2&+2 means Rs 2 credited to my account and till I think about it, further he made me to scan QR code and did transaction of Rs 1200/- which was only debit and then it clicked me that I have been cheated. I asked many times to return and he wanted me to scan more but I did not do. He abused and disconnected.

        I have recordings, screenshots and everything. This type of person must be caught and given strict penalty and should be behind the bar. I don't know how many others are cheated this way. Please take immediate action as soon as possible.

        He called from [protected] (Name in True Caller: Rahul Agarwal)
        Paytm QR Code scanned name: Santanu Mishra.

        I talked to OLX team, they said this happens and they will try to defend such things from next time.. Who is responsible for this ? They don't do kyc o[censored]sers. They only take location of seller and not buyer which is a flaw in their system. Because of this one can not trace such fraud.

        Where should I go ? Where should I do complaint ? One must take action and prevent others..
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shahabas mottemmal
          Mar 11, 2022
          Report
          Copy

          Hi my name is Shahabas and I get call frm olx executives continuesly regarding posting add for particular amount and I got a package recently, but after posting add the problem is that I can’t open any chat or selling chat,
          Unfortunately I paid some amount for the package and then no body giving me any response from olx, now I got disappointed with olx in this case
          Even still there is my two featured add is pending, but iam worried that how cud I use those add without any chatting option
          Dear OLX User,

          We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

          Thanks,
          Team OLX
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhishek 1920
            from Balasore, Odisha
            Mar 10, 2022
            Report
            Copy

            Sir,

            Please unblock my olx account as I don't know why my olx account has been suspended.
            . Regards
            Abhishek kumar.
            Email: abhi.[protected]@gmail.com
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhavishyas
              Mar 10, 2022
              Report
              Copy

              Deleted the information and account from there site/app still getting multiple spam calls and msg. I will take legal action if this not stop and suggest other not to use there platform for anything as they will start spamming. Olx must give dnd option
              Dear OLX User,

              Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
              For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

              Thanks,
              Team OLX
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Adi06@complain
                from Udaipur, Rajasthan
                Mar 9, 2022
                Report
                Copy

                Website: Olx.in

                Hello. I am adi an olx user .yesterday
                I posted an ad for selling some items
                I got a message from an olx user
                He said he is an army official and his name is Anil Kumar.
                I gave him my number and he gave me his
                He said his driver will come at 6 in the evening to pick up the items
                I messaged him the amount and he asked if I use paytm or google so that he can pay me the required amount..somehow he tricked me
                Paying the amount by using lic credit card
                He first sent me 20 rupees to ascertain that there is no foul play in transaction then
                He robbed me of my hard earned 98000 rupees
                I have all the call recordings also
                He sent me his Id card also of anil kumar
                The account was by the name of Dilip rajaram of federal bank
                Account number of dilip[protected]
                Kindly take appropriate action
                Mobile numbers
                Anil Kumar- [protected]
                Mukesh Kumar- [protected]
                Anil Kumar's driver- [protected]
                Verified Support
                Mar 09, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                • AD Id on which you contacted the user
                • Contact details of the suspicious user
                • Proof of fraud (like payment screenshots, delivery receipt, etc.

                Thanks,
                Team OLX
                Mar 11, 2022
                Updated by Adi06@complain
                Contact details of the fraudster
                Anil Kumar- [protected]
                Mukesh Kumar- [protected]
                Anil Kumar- driver- [protected]

                Mar 14, 2022
                Updated by Adi06@complain
                The only thing I can say is ...with these repeated complains I am still not getting any justice by olx company or the police . Wat is the use of cyber crime in india i[censored] can't pick up calls or answer emails. These people can easily be traced as they are still using the same mobile number. But this will only happen when u get over your apologies and start working on something
                +[protected]

                Fraud !! Be aware.

                They will act as army officials and loot money.
                They are using others identity such as ID cards., someone else what's app photo.
                Helpful
                4 other people found this review helpful
                4 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prashant vakhare
                  Mar 9, 2022
                  Report
                  Copy

                  Website: olx

                  Olx fraud, the guys posted a futniture ad, and told that he works for indian army and want to sell the product
                  only after an advance of 20% amount
                  Dear OLX User,

                  We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                  • AD Id on which you contacted the user
                  • Contact details of the suspicious user
                  • Proof of fraud (like payment screenshots, delivery receipt, etc.

                  Thanks,
                  Team OLX
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dipangshu_0103
                    Mar 8, 2022
                    Report
                    Copy

                    I was selling my book then someone called manjeet called me and said that he will pay in advance.he made a scam of 22k inr
                    Pls help
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serve you better.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sibbs
                      from Pune, Maharashtra
                      Mar 8, 2022
                      Report
                      Copy

                      Address: Pune, Maharashtra

                      Someone else has used my number in an olx advertisement. I did not put any advertisement in olx but i am receiving a lot of calling regarding the advertisement. Kindly solve the issue and remove the advertisement. My number is [protected] and people are asking me regarding a fridge sale. Kindly please remove that advertisement. I could not add any screenshot as I couldn't find the ad but people have been calling me for it.
                      Dear OLX User,

                      Greetings from Team OLX!

                      We completely understand your situation and apologize for the inconvenience caused.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
                      Dear OLX User,

                      Greetings from Team OLX!

                      We completely understand your situation and apologize for the inconvenience caused.

                      It would be great if you could share the contact details of the person that you are referring to.

                      In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      We look forward to serve you better.
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arjunvt
                        from kannur, Kerala
                        Mar 8, 2022
                        Report
                        Copy

                        Olx continuously banning all my accounts for no reason.. this is very disgusting
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Janaki Rachakonda
                          Mar 7, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Dear Team,

                          First of all I am totally disappointed and skeptical about how far the application is safe.
                          I have turned on my safety modes in the application and have added 5 ads to sell my textbooks.
                          The safety detection mechanism in your application totally failed in assessing how genuine the buyer who is reaching out to me .!!
                          Why hasn’t you app warned me prior to interacting with a buyer on the degree of the intention of him.
                          Due to the flaw in your system I had to loose Rs.350/- today.
                          It might be a small amount to the person reading my mail be but to a certain section of your customers ( cheated by your app) I cannot even imagine the loss they are undergoing.
                          I need an immediate compensation for my loss.
                          Apr 8, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 08, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          Greetings from Team OLX!

                          We completely understand your situation and apologize for the inconvenience caused.

                          It would be great if you could share the contact details of the person that you are referring to.

                          In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          We look forward to serve you better.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kk.jain123
                            from Damoh, Madhya Pradesh
                            Mar 7, 2022
                            Report
                            Copy

                            Olx people are so unprofessional they have banned my account for no reason . I have send multiple mails to olx team but they did nothing. why they advertise so heavily if they do not want people to sell on their site. i just posted some items to sell. Email id is kapil.[protected]@gmail.com
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              O
                              Om Bom
                              Mar 6, 2022
                              Report
                              Copy

                              Hello. i bought a bike from an add on olx, i transferred the money and everything.have phone pay receipts showing the transaction, also have conversation pics .the seller suddenly disappeared.what can i do ?
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lovepreet Singh Duggal
                                Mar 6, 2022
                                Report
                                Copy

                                Address: punjab

                                Banned My Account for No Reason
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Manjunath34
                                  Mar 6, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I had paid 549 rupees through upi phone pe as a charge for posting a ad in olx but I couldn't post the ad
                                  So I request to credit my amount 549 to the same or post the ad which is saved in olx app
                                  Apr 7, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 07, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you.
                                  Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                  For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                  Thanks,
                                  Team OLX
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Darshanns1161
                                    from Tumkur, Karnataka
                                    Mar 6, 2022
                                    Report
                                    Copy

                                    I have logined to my olx for a day but after 1 day my account has been dismissed. Please solve it as soon as possible.
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit