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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
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OLX India reviews & complaints page 48

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J
JESUS IN MY LIFE*
May 8, 2022
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Address: Anakapalli

Dear olx
My account ([protected]) its baned without any reason please help me
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,

Team OLX
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    V
    Vijayraj Velsamy
    May 8, 2022
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    Address: Dwarka Sector 1, Delhi
    Website: www.olx.in/item/samsung-note-9-display-iid-1682584138

    May 7, 2022. I have Sent Rs.1500 to a Buyer (Ashutosh Pandey, Aadhaar No.[protected], Mobile no. [protected]). For Advance of Purchasing The Mobile But after I sent him the cash, He was Not responding Calls, messages and Everything and His Mobile.

    I Have Conversations With him on Olx and Whatsapp
    i have His Mobile Number
    I have His Aadhaar Card Copy
    May 14, 2022
    Updated by Vijayraj Velsamy
    the contact details of the person that I Am referring to :

    Name : Ashutosh Pandey
    DOB : 03.05.2001
    Gender : Male
    Aadhaar Number :[protected].
    Address : Delhi Dwarka Sector 1.
    Phone : +91 [protected].

    Still There is no Response from Him, Please Help Me,
    And Now he Have Created New Ad and Cheating Others, All Attachments Below, Please Kindly Help Sir.

    May 14, 2022
    Updated by Vijayraj Velsamy
    He was Still Active on Olx, and He was uploaded a New Ad of Some Mobile,

    This is his Olx Profile : https://www.olx.in/profile/[protected]

    This is His new Ad : https://www.olx.in/item/oppo-reno-6-pro-display-iid-[protected]

    It seems he was Cheating from Jun 2018.

    Please Kindly Help us, Otherwise he will Continue the samething always, and Like Many people will be Cheated, Get Cheated Feel is very Bad please Understand Our Situation Sir

    May 14, 2022
    Updated by Vijayraj Velsamy
    Please Help Us
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      S
      Suraj Mallipog
      from Navi mumbai, Maharashtra
      May 7, 2022
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      Hello Team OLX,

      My Number Is suspended In Olx Account, Why They Ban My Number Without Any Reason. Please Unban My Number So I Can Post More Ads.
      account register mobile number [protected]
      Verified Support
      May 08, 2022
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      May 08, 2022
      Updated by Suraj Mallipog
      Your mail id is showing protected how to mail you
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        P
        Pranath D
        May 7, 2022
        Resolved
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        Resolved

        Date of incident-06/05/2022
        client number- [protected]

        A Seller named to be as ML NARAYAN. posted a household items to be in sales (sofa set, tv, etc).He tricked my brother to buy this item and convinced him, and somehow collected approx 50000 rupees. he claimed himself as an soldier in indian army...but truly a fraud.
        Jun 11, 2022
        Complaint marked as Resolved 
        Verified Support
        May 08, 2022
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
        • AD Id on which you contacted the user
        • Contact details of the suspicious user
        • Proof of fraud (like payment screenshots, delivery receipt, etc.

        Thanks,
        Team OLX
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          A
          Aditya_r
          from KOLKATA, West Bengal
          May 7, 2022
          Resolved
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          Resolved

          Dear Team,
          I am using OLX from last few years. From NOV 2021 i cant access my account as it is shows "Your account is suspended". I dont know why this is showing.
          Please reactivate my account . My registered mobile number is[protected] and email id is "[protected]@gmail.com".
          If any valid documents require please let me know i can provide.
          I humbly request please allow me to access my account.
          Thank You
          Jun 14, 2022
          Complaint marked as Resolved 
          Verified Support
          May 08, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Sayed Zaeem
            May 5, 2022
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            Whenever I tried to log in to OLX from the mobile app it shows my account has been blocked, there is no clear information on why my account is blocked or not received any mail informing me my account is blocked, This is so unprofessional from OLX.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,

            Team OLX
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              J
              JerryAtha
              from Ernakulam, Kerala
              May 5, 2022
              Resolved
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              Resolved

              I already paid 59(to boost) plus 79(to post one free ad) for my TV ad today may 5th 2022. It got active for some time. And now it shows inactive and asks me to wait 5 more days to post free ad why is it? Add id [protected]. Again it also shows as my ad will expire in 04/06/2022 when I open my ad.
              Jun 14, 2022
              Complaint marked as Resolved 
              Verified Support
              May 07, 2022
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you.
              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

              Thanks,
              Team OLX
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                A
                Abbhijith
                from Tirur, Kerala
                May 5, 2022
                Resolved
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                Resolved

                I recently got my account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious job offerings I had through olx! And they provide no reason as to why this is happening!! I'm frustrated and jobless and everything I've been working towards for the last month to get hired is absolutely ruined. Why?
                Jun 7, 2022
                Complaint marked as Resolved 
                Verified Support
                May 07, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                My account also got suspended without any reason i was about to close a deal with a client but this thing has cancelled cz of the ban ?? Why is it like this? Ik that It is a great platform to sell and purchase with a great market out there but you can play like this right
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                  N
                  NITIN 360•
                  May 4, 2022
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                  Olx account is showing it is banned and click on help to know more which is uttrly unrealted ...and i am not able to understand this ...
                  my mo no is [protected]
                  my email id is ca.[protected]@gmail.com

                  i dont know what to do
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,

                  Team OLX
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                    S
                    Saurabhh1001
                    May 4, 2022
                    Resolved
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                    Resolved

                    Here below is the issue details

                    I was doing some conversation with one of the buyer and he asked me to share the mobile number and I have shared my another mobile number because the number that is registered on OLX is having some network issue in my area so to avoid any problem to buyer I haved shared another number.

                    If this is the reason of blocking my account, I was totally unaware of this.

                    Please reinstate my account as soon as possible, I will take care of such incident in future.

                    When I called the customer care one of their executive blocked my number as well.

                    Now this I will not leave in between no matter how long I have to go.

                    This is very humiliating. OLX is not even replying on email

                    I am a valuable user of OLX. You do not block the accounts of fraudsters but block the genuine customers.
                    I will register complaint against government authorities

                    Please resolve this issue as soon as possible
                    Jun 14, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    May 05, 2022
                    OLX India Customer Care's response
                    Dear OLX User,



                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.



                    Thanks,

                    Team OLX
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                      B
                      Bhajan Sindhu
                      May 3, 2022
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                      This person saying his name "Sanjay Singh" called me saying he wants my house for rent . He asked for some pics and told me that he is from Army moving in Punjab . He said he will immediately book our house and asked us again and again to tell our gpay . But suspecting that it maybe a fraud i searched on net if anything similar happened to somebody and yes i got confirmed that its a fraud . I hope it won't happen again
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                        M
                        Matriix
                        May 3, 2022
                        Resolved
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                        Resolved

                        All my accounts are getting banned without any information and no way to contact the olx customer care as the helplines numbers are not displaying on this help page

                        My accounts numbers are

                        [protected]

                        Prakash.[protected]@gmail.com

                        [protected]

                        But no response from olx team as per me earlier compliant. If I write to them on mail also they are not responding to the maila
                        Jun 14, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        May 03, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
                        Not able to view your mail id share the id to share you the details.

                        [protected]@olx.in this is what we see through your response.

                        Plz resond in my maild at prakashh.[protected]@gmail.com
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                          P
                          p10101
                          May 3, 2022
                          Resolved
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                          Resolved

                          A person name M s chauhan is fraudster. he told us that he is an Army personnel, and contacted me to buy a product on OLX and agreed to pay the asked price. He claimed that he is posted in near by Bangalore and he cannot come to take the physical delivery, nor can he pay the money in cash and hence, needs to transfer the money online. also he told that his wife will be coming to purchase the product at home. After striking a deal, he told that in army, we have different kind of payment method and he provided us the upi id then he told us to enter the Rs. 1 amount there and then he credited Rs. 2 in our account in order to build the trust. later he said that he will be paying us the money, but he actually without telling us has taken our money from our account. He guided us through the process tellling that army and government has such kind of process in Google Pay. Money, instead of being credited, gets debited from our account .
                          he claimed that this was a mistake and that now he is again giving UPI id for twice the amount (to account for the money that has been mistakenly debited from ours account) but this time also the amount again gets debited from ours account. he was forcing, abusing and threatening us to repeats this exercise again.
                          this is the complete case of fraud done by M s chauhan with us. without informing us he has taken our money, and not giving us back. he threatened me and my family. and now we are helpless. we became victim of this fraud and scam. we dont know where to ask for justice.
                          we are requesting, please help us in this case.
                          we hope this forum can help us and other victim like us to get the justice.
                          Jun 9, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          May 03, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                          • AD Id on which you contacted the user
                          • Contact details of the suspicious user
                          • Proof of fraud (like payment screenshots, delivery receipt, etc.

                          Thanks,
                          Team OLX
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                            J
                            Jino KA
                            May 2, 2022
                            Resolved
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                            Resolved

                            Https://www.olx.in/profile/[protected]
                            This seller cheated and took my advance 2K for furniture advance. Profile name is Lakshmi Narayana and telling he is from Indian Army. After cheating he cancelled account and created today and trying to cheat others. Payment made to account gpay [protected] Rahul Kumar HDFC Bank Bijnor. Kindly take action on him. Please find attached photos of payment paid and ID showing for cheating others. Details given for me bank transfer is below.

                            Account Holder: RAHUL KUMAR
                            Account Number: [protected]
                            IFSC: HDFC0000863
                            Branch: BIJNOR
                            Account Type: SAVING
                            Whatsapp No. in sale photo- [protected]
                            Jun 3, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            May 03, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                            • AD Id on which you contacted the user
                            • Contact details of the suspicious user
                            • Proof of fraud (like payment screenshots, delivery receipt, etc.

                            Thanks,
                            Team OLX
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                              A
                              Abhay007
                              from Ghugus, Maharashtra
                              May 2, 2022
                              Resolved
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                              Resolved

                              AD ID - [protected]
                              Activate my AD as early as possible as due to some technical issue it is not active.
                              May 3, 2022
                              Complaint marked as Resolved 
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you.
                              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                              Thanks,
                              Team OLX
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you.
                              Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                              For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                              Thanks,
                              Team OLX
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                                N
                                Nimuchand
                                from Thrissur, Kerala
                                May 1, 2022
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                                Address: Thrissur -Kerala
                                Website: Www.Olx.In

                                Dear Sir/ Madam,

                                My Accounts suspended without any reason and without providing intimation or notice. One account is runni g with a paid ad for one month which also suspended.

                                Kindly do the needful ractivetion of the below accounts at the earliest.

                                1)[protected] - long term use
                                2)[protected]
                                3)[protected] - Paid ad

                                You can reach me on [protected] or [protected]@gmail.com for further informations.

                                Thanks and regards,
                                Nimesh Pangil Chandran.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Nimuchand's [Complaint's author] reply, May 1, 2022
                                Olx account associated with below mentioned numbers :-
                                9400323235
                                8943722721
                                9895009901
                                Kindly do the needful for reactivation of the account at the earliest.
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                                  P
                                  prathapani balakrishna
                                  from Delhi, Delhi
                                  Apr 30, 2022
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                                  Address: [email protected]

                                  None of the representative will be there to answer queries my account is suspended and i want to know why it is suspended and how to unlock it no one is responding to mails
                                  [protected]@gmail.com is my account mail id
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,

                                  Team OLX
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                                    S
                                    Saurabhh1001
                                    Apr 30, 2022
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                                    What is wrong with OLX, why it is suspending the running accounts, Olx people are so unprofessional. Do they really want people to stop their services.
                                    OLX logged out my account and when I looked in. I got to know this. I was about to close my deal and now that buyer would think of me as fraud. What is this behaviour?
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,

                                    Team OLX
                                    Hi Team,

                                    I have shared the details on [protected]@olx.in.

                                    Please acknowledge and resolve this issue as I am a frequent user of your services.

                                    Just because of this the buyer might be thinking of me as fraud.

                                    This is ruining the deal
                                    You cannot run away without answering, this will surely be reported to authority.

                                    You are blocking the accounts arbitrary may be because you cannot manage the customers.
                                    Dissatisfied
                                    Dissatisfied
                                    Need resolution or answer to justify your act.
                                    How can you treat us as fraud?
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                                      S
                                      Sheik Khader Habibulla
                                      Apr 29, 2022
                                      Resolved
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                                      Resolved

                                      Address: Koyumputhur

                                      Ad id [protected].ali received money for delevery car.but he didnt delevery
                                      May 31, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 30, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,



                                      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

                                      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in



                                      Thanks,

                                      Team OLX
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                                        S
                                        Sohail_050
                                        from Hyderabad, Andhra Pradesh
                                        Apr 29, 2022
                                        Resolved
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                                        Resolved

                                        Whenever i try to sell something on OLX the company has always suspended my account without any reason given by them, recently i have created a new account and wanted to sell my iPhone 13 pro but the went online for 2 days now when i tried to see the progress the company has suspended my account again without any reason or so, this is the worst pathetic service i have seen in my life where a user got suspended without any reason
                                        May 31, 2022
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Apr 30, 2022
                                        OLX India Customer Care's response
                                        Dear OLX User,



                                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.



                                        Thanks,

                                        Team OLX
                                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to buy or sell on their site i was seriously searching to buy and they have just suspended it. I didn't offer or receive money in any form nor did any freaud. But they have blocked it just like that. My email id is [protected]@gmail.com
                                        Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to buy or sell on their site i was seriously searching to buy and they have just suspended it. I didn't offer or receive money in any form nor did any freaud. But they have blocked it just like that. My email id is [protected]@gmail.com
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