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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 48

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J
Jay4512
Mar 11, 2022
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Hi Team,

I have added a furniture add today costing Rs 1200/- and asked to contact me after 6 PM as I was busy with my office work. But suddenly a person named Rahul Agarwal started calling me again and again after making a deal on OLX. I called him back and discuss about deal, I told him to visit and check then pay but he wanted to close the deal by updating the status of product as sold. Then he did a small transaction of Rs 2 and it was -2, +2&+2 means Rs 2 credited to my account and till I think about it, further he made me to scan QR code and did transaction of Rs 1200/- which was only debit and then it clicked me that I have been cheated. I asked many times to return and he wanted me to scan more but I did not do. He abused and disconnected.

I have recordings, screenshots and everything. This type of person must be caught and given strict penalty and should be behind the bar. I don't know how many others are cheated this way. Please take immediate action as soon as possible.

He called from [protected] (Name in True Caller: Rahul Agarwal)
Paytm QR Code scanned name: Santanu Mishra.

I talked to OLX team, they said this happens and they will try to defend such things from next time.. Who is responsible for this ? They don't do kyc o[censored]sers. They only take location of seller and not buyer which is a flaw in their system. Because of this one can not trace such fraud.

Where should I go ? Where should I do complaint ? One must take action and prevent others..
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    shahabas mottemmal
    Mar 11, 2022
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    Hi my name is Shahabas and I get call frm olx executives continuesly regarding posting add for particular amount and I got a package recently, but after posting add the problem is that I can’t open any chat or selling chat,
    Unfortunately I paid some amount for the package and then no body giving me any response from olx, now I got disappointed with olx in this case
    Even still there is my two featured add is pending, but iam worried that how cud I use those add without any chatting option
    Dear OLX User,

    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

    Thanks,
    Team OLX
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      A
      Abhishek 1920
      from Balasore, Odisha
      Mar 10, 2022
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      Sir,

      Please unblock my olx account as I don't know why my olx account has been suspended.
      . Regards
      Abhishek kumar.
      Email: abhi.[protected]@gmail.com
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        B
        Bhavishyas
        Mar 10, 2022
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        Deleted the information and account from there site/app still getting multiple spam calls and msg. I will take legal action if this not stop and suggest other not to use there platform for anything as they will start spamming. Olx must give dnd option
        Dear OLX User,

        Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
        For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

        Thanks,
        Team OLX
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          A
          Adi06@complain
          from Udaipur, Rajasthan
          Mar 9, 2022
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          Website: Olx.in

          Hello. I am adi an olx user .yesterday
          I posted an ad for selling some items
          I got a message from an olx user
          He said he is an army official and his name is Anil Kumar.
          I gave him my number and he gave me his
          He said his driver will come at 6 in the evening to pick up the items
          I messaged him the amount and he asked if I use paytm or google so that he can pay me the required amount..somehow he tricked me
          Paying the amount by using lic credit card
          He first sent me 20 rupees to ascertain that there is no foul play in transaction then
          He robbed me of my hard earned 98000 rupees
          I have all the call recordings also
          He sent me his Id card also of anil kumar
          The account was by the name of Dilip rajaram of federal bank
          Account number of dilip[protected]
          Kindly take appropriate action
          Mobile numbers
          Anil Kumar- [protected]
          Mukesh Kumar- [protected]
          Anil Kumar's driver- [protected]
          Verified Support
          Mar 09, 2022
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
          • AD Id on which you contacted the user
          • Contact details of the suspicious user
          • Proof of fraud (like payment screenshots, delivery receipt, etc.

          Thanks,
          Team OLX
          Mar 11, 2022
          Updated by Adi06@complain
          Contact details of the fraudster
          Anil Kumar- [protected]
          Mukesh Kumar- [protected]
          Anil Kumar- driver- [protected]

          Mar 14, 2022
          Updated by Adi06@complain
          The only thing I can say is ...with these repeated complains I am still not getting any justice by olx company or the police . Wat is the use of cyber crime in india i[censored] can't pick up calls or answer emails. These people can easily be traced as they are still using the same mobile number. But this will only happen when u get over your apologies and start working on something
          +[protected]

          Fraud !! Be aware.

          They will act as army officials and loot money.
          They are using others identity such as ID cards., someone else what's app photo.
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            P
            prashant vakhare
            Mar 9, 2022
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            Website: olx

            Olx fraud, the guys posted a futniture ad, and told that he works for indian army and want to sell the product
            only after an advance of 20% amount
            Dear OLX User,

            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
            • AD Id on which you contacted the user
            • Contact details of the suspicious user
            • Proof of fraud (like payment screenshots, delivery receipt, etc.

            Thanks,
            Team OLX
            Dear OLX User,

            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

            - Your registered phone number on OLX
            - Transaction receipt if any, in context to advance payment.
            - Ad id through which you have contacted the suspect.
            - Chat/message history with the suspect.
            - Contact number/email address of the suspect.

            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

            Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            Awaiting reply from you!
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              D
              dipangshu_0103
              Mar 8, 2022
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              I was selling my book then someone called manjeet called me and said that he will pay in advance.he made a scam of 22k inr
              Pls help
              Dear OLX User,

              Greetings from Team OLX!

              We completely understand your situation and apologize for the inconvenience caused.

              It would be great if you could share the contact details of the person that you are referring to.

              In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              We look forward to serve you better.
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                S
                Sibbs
                from Pune, Maharashtra
                Mar 8, 2022
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                Address: Pune, Maharashtra

                Someone else has used my number in an olx advertisement. I did not put any advertisement in olx but i am receiving a lot of calling regarding the advertisement. Kindly solve the issue and remove the advertisement. My number is [protected] and people are asking me regarding a fridge sale. Kindly please remove that advertisement. I could not add any screenshot as I couldn't find the ad but people have been calling me for it.
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
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                  A
                  arjunvt
                  from kannur, Kerala
                  Mar 8, 2022
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                  Olx continuously banning all my accounts for no reason.. this is very disgusting
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    J
                    Janaki Rachakonda
                    Mar 7, 2022
                    Resolved
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                    Resolved

                    Dear Team,

                    First of all I am totally disappointed and skeptical about how far the application is safe.
                    I have turned on my safety modes in the application and have added 5 ads to sell my textbooks.
                    The safety detection mechanism in your application totally failed in assessing how genuine the buyer who is reaching out to me .!!
                    Why hasn’t you app warned me prior to interacting with a buyer on the degree of the intention of him.
                    Due to the flaw in your system I had to loose Rs.350/- today.
                    It might be a small amount to the person reading my mail be but to a certain section of your customers ( cheated by your app) I cannot even imagine the loss they are undergoing.
                    I need an immediate compensation for my loss.
                    Apr 8, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 08, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    Greetings from Team OLX!

                    We completely understand your situation and apologize for the inconvenience caused.

                    It would be great if you could share the contact details of the person that you are referring to.

                    In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    We look forward to serve you better.
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                      K
                      Kk.jain123
                      from Damoh, Madhya Pradesh
                      Mar 7, 2022
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                      Olx people are so unprofessional they have banned my account for no reason . I have send multiple mails to olx team but they did nothing. why they advertise so heavily if they do not want people to sell on their site. i just posted some items to sell. Email id is kapil.[protected]@gmail.com
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        O
                        Om Bom
                        Mar 6, 2022
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                        Hello. i bought a bike from an add on olx, i transferred the money and everything.have phone pay receipts showing the transaction, also have conversation pics .the seller suddenly disappeared.what can i do ?
                        Dear OLX User,

                        Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                        We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                        - Your registered phone number on OLX
                        - Transaction receipt if any, in context to advance payment.
                        - Ad id through which you have contacted the suspect.
                        - Chat/message history with the suspect.
                        - Contact number/email address of the suspect.

                        This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                        Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                        Awaiting reply from you!
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                          L
                          Lovepreet Singh Duggal
                          Mar 6, 2022
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                          Address: punjab

                          Banned My Account for No Reason
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            M
                            Manjunath34
                            Mar 6, 2022
                            Resolved
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                            Resolved

                            I had paid 549 rupees through upi phone pe as a charge for posting a ad in olx but I couldn't post the ad
                            So I request to credit my amount 549 to the same or post the ad which is saved in olx app
                            Apr 7, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 07, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you.
                            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                            Thanks,
                            Team OLX
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                              D
                              Darshanns1161
                              from Tumkur, Karnataka
                              Mar 6, 2022
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                              I have logined to my olx for a day but after 1 day my account has been dismissed. Please solve it as soon as possible.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                R
                                Ramchandra B
                                Mar 5, 2022
                                Resolved
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                                Resolved

                                I have posted furniture, I got call from [protected], he said I'm interested to buy your furniture what is final price, I said abc price he said okay the n he shared paytm qr code, phone pay qr code pls scan this code you will get money, and asked me to share your location. I have shared finally again he is forcing me scan the qr code. I have a doubt on this guy, so i said I'm not interested to receive money this way. First of all he did not checked my product buy he is ready to pay the money how can trust him. Insaid not interested, immediately he said I already paid, I will give police complaint, ok go ahead I said. This type people spoiling your olx name. Please take a action
                                Apr 7, 2022
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 07, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                Greetings from Team OLX!

                                We completely understand your situation and apologize for the inconvenience caused.

                                It would be great if you could share the contact details of the person that you are referring to.

                                In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                We look forward to serve you better.
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                                  R
                                  Rajivj58
                                  Mar 5, 2022
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                                  Address: Paschim Vihar Multan Nagar

                                  Deal for my scrapped car was made with your Retail Associate Deepak at your Paschim Vihar New Delhi outlet.
                                  Car delivery was made on 12th February, 22 and as per scrap letter chassis Plate was to be handed over to Seller in a week's time.It is now over three weeks Deepak Singh is not sending chassis Plate.Deepak Mobile no is [protected].Please arrange to send chassis plate of scrapped car without any further delay
                                  Rajiv Jain
                                  When I would get response from your end
                                  Dear OLX User,

                                  We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                  Email address: [protected]@olx.com
                                  Phone Number:[protected]:00am - 07:00pm).

                                  Warm Regards,
                                  Team OLX
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                                    D
                                    Deépak Kumàr \' X B \' 9
                                    Mar 5, 2022
                                    Resolved
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                                    Resolved

                                    Dont know why olx banned my account please unban my account [protected] and give me one more chance now i know about olx's terms and conditions. I mistakely gave my phone no in description i promise it will never happen again and yeah i deal with a customer he taught me he was an army officer and he ask for my mobile no and i gave my no but i dont share my otp just bcz that time i come to realize that it must be an fake olx user but the day after that day when i tried to open my olx account then olx shows me that your account was banned i dont know what he did with my account. Its a request to olx please unban my account i never ever provide my mobile no anyone again.. Thank you
                                    Apr 7, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 05, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Fahadkhan0007
                                      from Ranchi, Jharkhand
                                      Mar 4, 2022
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                                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                                      Ph -[protected]
                                      [protected]
                                      All number is banned
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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                                        A
                                        from Rewa, Madhya Pradesh
                                        Mar 4, 2022
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                                        Address: 26/873,chhatrpati Nagar, Near bansagar colony Rewa, land mark -front of airtel tower, 2nd land mark- D.M.S SCHOOL
                                        Website: OLX India. Com

                                        My account has been banned without any reason please give information what is issue please confirm and
                                        plz rectify it as soon as possible my email id [protected]@gmail.com
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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