OLX India Complaints & Reviews

My TWO olx accounts have been suspended without any reason

Please reactivate, do let me know which all info is needed to reactivate two accounts

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OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Shillong

I paid for an ad on olx. The amount 249 rupees has been deducted but my ad remains NOT POSTED....

+1 photos

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Address: Gurgaon

Website: www.olx.in/items/q-corporate-office

I had listed my property in OLX.in also paid Rs. 999/- for featuring my ad. This was the second time I was featuring my consecutively. When I did it for first time I was getting good response until the featured ad expiry date. But when I upgraded it for second time I was not getting any responses for almost 2 weeks then I contacted OLX team. They also investigated and found that there is something wrong and the ad is not visible to other customers. I had also shared some screen records as proof. It’s been more than 1 month since I paid Rs. 999/- for the featured ad but in return I got nothing. OLX also admits that there is some error with the ad. Now my ad will be expired on 08/03/2022. I need a refund of money which I paid for nothing and also my 1 month of time has been wasted by OLX.

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Website: www.olx.com

My olx account has been banned without any reason or if I have breached any rules let me know what mistake has been done from my end I am new user and using olx for the first time

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OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: Olx.com

My ac automatically suspended without any reason.kindly reactivate my ac

Mar 03, 2022

Updated by shreya shri My query is not resolved. KINDLY Activate my account, it's urgent.I will not do mistake aga3

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OLX India Customer Care

from Gurgaon, Haryana

Mar 3, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I paid Rs. 180 for 7 days feature Ad and the money got deducted from my bank account but Ad did not get featured. There is no acknowledgement in the app and no invoice is available. I'm attaching screenshots of the payment receipt. I've faced the same problem a year back where money got deducted and my Ad did not get featured, I took a loss of Rs. 250 then and customer support was of no help. I've had very bad customer support experience...

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Address: Sambalpur, Orissa

Hi my account has been suspended but I had not done any suspicious deal nor sold any products on OLX but why account has been suspended.

Rajesh Nayar p
[protected]
rajeshnair.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Delhi

My account suspended for no reason
Just after posting an ad for selling my mobile
This is horrible

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OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is parag.[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: www.olx.in

Olx banned me for the first time out of the blue a month ago. I had been a three year member at that point. I am pretty sure I haven't violated any of their guidelines and rules, so I was dumbfounded when I found out I couldn't log in. It was at a bad time too as I was finalising a deal when I got banned, so I had to use another account to temporarily bypass that and buy the product . Then they banned me again, but it was okay since I had already bought what I came for.

Fast forward to today and I'm using a new number to use olx, selling something. This time once again, I get banned mid negotiation. WHY?? I didn't break any rules! I don't understand!

I DEMAND olx to unban both of my numbers. This has disrupted my dealings not once, but twice and I can't stand it anymore. How can I get banned for not even breaking the rules?

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OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Dunkey Kung's [Complaint's author] reply, Mar 2, 2022

What? Where is the email?

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My account was banned for no reason and without any notification.

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OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My olx account with id ( [protected]@gmail.com ) was suspended for no aparent reason.
Don't remember exactly when this happened but it has been a long time.
I tried contacting olx recently but w/o concrete solution.

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I am getting repeated calls from OLX Autos though I have informed them 30 - 40 times that I have already sold my car. I have also updated the AD in OLX app that my car is already sold. Consider this a high priority complaint and remove my number from OLX. I get calls when riding bike, in meetings, at work etc. which is very much annoying. I keep on blocking the numbers and reporting as SPAM but still I get calls from new numbers. My car was sold in November 2021 and still I am getting calls, though I have told them infinite times to remove my number because the car is already sold.

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OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

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Its been more than 1 month my OLX account got banned.. by olx for no reason,
Dont know why they updated the app ..
Many of seller or buyer getting trouble due to this unknown lack.
I have not confirmed any deal till now.., abuser are many more than before... I dont know whether they are fraud or real, they enjoy the conversation and the put us on report file.., kindly resolve this issue.. and please make my id active right now, you lossing your
users

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OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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My account was banned for no reason I was just selling my mobile phone but suddenly my account got banned……very bad service from OLX……pls resolve this issue

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OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some cell phone photos. And suddenly it got banned. My email I'd is [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Feb 27, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: DLF CORPORATE PARK,GROUND FLOORTOWER-3 A, DLF CITY PH-III,MG ROADGURGAON179HR

In December 2020, by this mobile no. "[protected]", I have purchased a package for advertisement, I created an ad copy it goes to review & after some time it gets approved by olx then after 6/7 hours I get a message about account banned for policy violation, I requested them to review it, I tell them if the content is not appropriate then why you get it to approve & live, you should reject it like every other Google/Facebook. Now remove my ad copy let me create another cause I bought a package, It was not free, they denied reactivating my account also denied refunding my amount

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OLX India Customer Care

from Gurgaon, Haryana

Feb 25, 2022

Verified Support

Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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She asked for account number also, but i refused, I purchased another while fraud happened, I sold my old mobile on Cashify. Her phone number is +[protected], she asked me to pay 300₹ for order confirmation, and 5700 for mobile.

+1 photos

Mar 31, 2022

Complaint marked as Resolved

Verified Support

Feb 24, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX

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I was having an account for a very long time but it was suspended and when asked I was not given any reason. Then I opened another account with my mobile number [protected] but today that also was suspended. Then I opened another account with another number but that also got suspended. I tried to call the customer care number but it showed Carrier Midea India's number.
I would like to know the reason and would also request to please reactivate my account.

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OLX India Customer Care

from Gurgaon, Haryana

Feb 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Pune

My account got suspended on OLX for no reason. Kindly check around this and respond me back asap.

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OLX India Customer Care

from Gurgaon, Haryana

Feb 24, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

OLX India Complaints & Reviews

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OLX India reviews & complaints page 49

My olx account has been suspended without any reason

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Paid for an ad but ad not posted.

OLX Property Listing

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Account banned

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Account reactivation of suspended automatically

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Money deducted for Feature Ad but Ad did not get featured.

Why Account suspended

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Account suspended for no reason after posting an ad

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Account get blocked without any reason

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Olx banned me for no reason twice

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Unable access my olx account displaying account suspended without any reason

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account suspension without any reason

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Repeated calls from OLX Autos

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Account suspended unknowingly

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My account got banned for no reason I was just selling my phone

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Banned account without any reason

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Take my money and did not give services

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Fraud, Scam

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Suspension of my account

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Banned my account on OLX for no reason

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