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OLX India Complaints & Reviews

3.3
Updated: May 26, 2026
Complaints 4715
Resolved
2856
Unresolved
1859
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OLX India reviews & complaints page 49

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D
dentedenied
from Lucknow, Uttar Pradesh
Apr 28, 2022
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Hi,

OLX is not allowing me to chat with buyers. Buyers are not receiving my messages. I tried from both desktop and mobile. Each time I logout and login, the chat gets cleared. I believe this is to force me to purchase premium ads.
Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX
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    Anwesha PalChaudhuri
    Apr 24, 2022
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    I requested for my cars valuation and inspection from OLX and the same was done the very next day. However, instead of sending me a quote I am going on getting spam calls (almost 4-5) for the past one week following up regarding the confirmation of the car valuation and inspection that has already been done. Please provide me a quote instead of incessantly calling me. This is too annoying.
    Dear OLX User,
    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
    Email address: [protected]@olx.com
    Phone Number:[protected]:00am - 07:00pm).
    Warm Regards,
    Team OLX
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      L
      Lakshya3100
      Apr 24, 2022
      Resolved
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      Resolved

      Website: olx.in

      Olx people are so unprofessional they have banned my account for no reason.I have not broken any rules.I have account from the beginning of olx in India.I have sold several items through it and never ever any complaints for me or from me.If you don't want genuine people then yes please suspend our accounts like this only.
      Jul 8, 2022
      Complaint marked as Resolved 
      Dear OLX User,

      Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.

      For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

      Thanks,

      Team OLX
      Lakshya3100's [Complaint's author] reply, Apr 25, 2022
      Sir, Please mention which guideline has been not followed by me.Since, my account was blocked without any reason or prior notice not even after blocking they sent me reason.So, please check since i have not made any work for banning my account.Please reactivate it
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        V
        Vinod-98
        from Delhi, Delhi
        Apr 23, 2022
        Resolved
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        Resolved

        Address: Delhi

        With regard to possession letter dated 10.10.2021 ( Time 1:51:47pm) issued by you in regard to Car/ Vehicle Registration No. DL5CH2780- Maruti Astar ZXI, in this context I would like to inform you that physical possession of said Car has taken by you on 10.10.2021 at 1:51:47pm against the selling of said car. It had been assured by you that transfer of R.C of said Car bearing No. DL5CH2780 would be done very soon in the RTO records from date of physical possession of said car, however, till date transfer of ownership of said Car has not been done by your company after lapsed more than 6 months, in the RTO records.

        Whereas, in the possession Letter dated 10.10.2021 in regard to Said Car No. DL5CH2780 issued by you/your Company, therein it has been specifically mentioned that “Sobek Auto India Private Limited( Olx Autos) will be responsible for any damage or loss to you after we have taken physical delivery of the vehicle and till it’s transfer is effected in the RTO records”.

        In view of contents as mentioned in the possession letter dated 10.10.2021, you/your company is liable for any consequence w.e.f. 10.10.2021 till its transfer is effected in the RTO records.

        In view of above facts and circumstances, I hereby request you/your company to kindly inform me, whether the transfer of said Car No. DL5CH2780 has been effected in the RTO records ? And also inform me reason of non transfer of said car in the RTO records.

        With Regards
        Vinod Kumar
        [protected]
        May 24, 2022
        Complaint marked as Resolved 
        Verified Support
        Apr 23, 2022
        OLX India Customer Care's response
        Dear OLX User,
        We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-
        Email address: [protected]@olx.com
        Phone Number:[protected]:00am - 07:00pm).
        Warm Regards,
        Team OLX
        Sobex / OLX are habitual fraudsters.
        My car has ALTO MH01 AC5370 has been in their possession for more than 6 months but no transfer done.
        10 days of mails and calls to OLX.
        They are not willing to disclose where my car is parked as I will get RTO to impound vehicle.

        I dare these rascals to reply to this.
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          Aamir197
          Apr 23, 2022
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          I am a verified user and use OLX on single phone. Have been using for years now but i post my own phone ad and my account gets banned out of nowhere.

          No response from the support team nor any reason for the suspension. Pathetic. Switching to Quikr if not unblocked.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            O
            One Life Voyage
            Apr 23, 2022
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            Address: india

            I paid 149 rs to olx for my ad but olx is mot posting my ad and still asking for money
            if olx not slove this issue am gonna sue olx for this they will have to pay for it
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              N
              nivetha jambulingam
              from Yarada, Andhra Pradesh
              Apr 22, 2022
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              I posted a add for swing in OLX and deal was fixed for 6000. 2 persons contacted me for closing the deal they asked me to scan QR telling he is working in annanagar for his office he needs a swing and since he is swipping money from card to make payment he asked me to scan for 2Rs first then 6000Rs fallen into trap and he asked me to pay again 12000Rs then i got to know those are fraud numbers.

              Fraud 1. Rakesh Sharma [protected]
              Fraud 2: Satish Kumar [protected]
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                A
                aryan2001
                Apr 21, 2022
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                My account got suspended for no particular reason. i didn't even get a notification until I tried to check whether my ads are still live or not. olx didn't even give me any reason to suspend my account.
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  B
                  bhavya1111
                  from JUNAGADH, Gujarat
                  Apr 20, 2022
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                  Address: 204,SHUBHAM RESIDENCY,JAGMALCHOK,JUNAGADH
                  Website: OLX

                  19 April 2022
                  i have seen ad in olx for honda activa.
                  so i contact him.
                  he is says he is indian army and he want to sell his scooter.
                  he told me pay amount 3600 for gst on 19 April 2022.
                  so i am say 3600rs from google pay to [protected] this number.
                  after next day he told me scooter is on the way plz pay 11000 rs for verification.
                  he is fraud.
                  Verified Support
                  Apr 21, 2022
                  OLX India Customer Care's response
                  Dear OLX User,

                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                  - Your registered phone number on OLX
                  - Transaction receipt if any, in context to advance payment.
                  - Ad id through which you have contacted the suspect.
                  - Chat/message history with the suspect.
                  - Contact number/email address of the suspect.

                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  Awaiting reply from you!
                  May 04, 2022
                  Updated by bhavya1111
                  my number [protected]

                  May 04, 2022
                  Updated by bhavya1111
                  for your reference
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                    T
                    Apr 19, 2022
                    Resolved
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                    Resolved

                    Website: Olx.in

                    What the hell of suspicious activity did you notice from my both accounts that you banned it. If someone with no brain reports my account for me not agreeing to their price, where's my fault? Please stop this nonsense. This unprofessional attitude of yours is totally unacceptable. I am reported by some nonsense and you banned my two accounts for that. I paid for placing ad. Nonsense, fix it.
                    May 23, 2022
                    Complaint marked as Resolved 
                    Apr 19, 2022
                    Updated by [email protected]
                    OLX India
                    Verified Support
                    Apr 21, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      K
                      Kamalkamalkamal
                      from CHENNAI, Tamil Nadu
                      Apr 18, 2022
                      Resolved
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                      Resolved

                      Address: 19 Ponniamman koil Street Hasthinapuram

                      On April 18 I paid rupees 549 for reposting the ad and the money got debited from my account but It didn't reflect on my ad. Kindly resolve this issue.
                      May 23, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 20, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                      Thanks,
                      Team OLX
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                        A
                        Abhay007
                        from Ghugus, Maharashtra
                        Apr 17, 2022
                        Resolved
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                        Resolved

                        Kindly Activate My AD as due to some technical issue it is not active.
                        AD ID - [protected]
                        Activate My AD as early as possible.
                        Apr 18, 2022
                        Complaint marked as Resolved 
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you.
                        Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                        For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                        Thanks,
                        Team OLX
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you.
                        Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                        For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                        Thanks,
                        Team OLX
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                          S
                          Shreyashhh
                          Apr 17, 2022
                          Resolved
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                          Resolved

                          This men cheated on the name Indian army he told me that he is army officer abd also he sent me his ID card but then delete it by himself aslo he told me that they have different payment method and told me to pay 1rs and you will receive this in your account and i received it bt again he told me to send the money and then he told me that he did mistake he type 5000 instead of 500 bt i m not able to send him 5000 so i sent him 2500 and i didn't recieve it back he give me some account no. From federal bank and ifsc code FDRL0009998 and his contact no is [protected]
                          May 19, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 17, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                          • AD Id on which you contacted the user
                          • Contact details of the suspicious user
                          • Proof of fraud (like payment screenshots, delivery receipt, etc.

                          Thanks,
                          Team OLX
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                            S
                            Shreyashhh
                            Apr 17, 2022
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                            Website: Olx.in

                            This army man ask me for the book which i want to sell.ask me to pay and told me that this is the process how army machine work first i paid 1 rs and i receive it and the again he ask me to pay 2500 rs because he told me that did some mistake and put 5000 instead of 500 and he also sent me his army ID card for proof and federal Bank account scanner as name of army
                            Dear OLX User,

                            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                            • AD Id on which you contacted the user
                            • Contact details of the suspicious user
                            • Proof of fraud (like payment screenshots, delivery receipt, etc.

                            Thanks,
                            Team OLX
                            Unfortunately, it is not the experience we wish to create for any of our users as it is always our endeavour to make OLX a safer platform for our users.
                            For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety or please write to [protected]@olx.in

                            Thanks,
                            Team OLX
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                              S
                              Siddh002
                              from Pune, Maharashtra
                              Apr 16, 2022
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                              Address: Sinhgad road wadgon bk

                              Dear sir,
                              I am Siddharth from pune, and I have my olx account almost 4 to 5 years old account and that account suddenly banned(suspended) and I don't know y they banned my olx account, I am not broke any policy or any rule still banned pls recheck my account and unban or unsuspend my account ty my ID is [protected]@gmail.com and no [protected]. Thanks
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                P
                                Pixoury
                                Apr 16, 2022
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                                I am a user of olx since very long.Olx really helped me to sell some of my gadgets earlier.But now my account is not working and one pop-up is showing with text "Your account is suspended' . I didn't violated any of the olx terms and conditions then why they suspended my account.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  K
                                  kunal oberoi 11
                                  Apr 15, 2022
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                                  Address: Agra

                                  [Resolved] Olx India — olx army fraud
                                  T
                                  Kunal Oberoi
                                  from Delhi
                                  April 15, 2022

                                  I have select one phone from olx and all deal was done at 12500 and he was asking advance money 1000 paytm for army courier service and then give all fake proof of army aadhar card, canteen and pan card so i trusted and send him 1000 later on he had also send a fake photos courier packaging with videos.. After that courier boy called mae and told that he is near my home he will deliver a parcel only when u do paytm of 3999 and code will generated then i doubted. So i told i don't have enough money in paytm. I have all proof regarding all this. Take strict action and refund my 1000money.
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                                    M
                                    MashaBasheer
                                    from Thiruvananthapuram, Kerala
                                    Apr 14, 2022
                                    Resolved
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                                    Resolved

                                    Website: olx.in

                                    I created my first olx account under the mobile number [protected] to search for jobs. Within a short period of time, my account got suspended without notice and I couldn't get a hang of their customer care number. I didn't do anything wrong, just chatted with a few employers. All my possible job offers were gone along with the id. This was very upsetting and unprofessional of them, to just ban IDs without notice and the lack of customer care details in the app.

                                    I decided to ditch the id and made a new one under my number [protected] which got ban after a few months, again. This has got to stop!! Can you guys explain what exactly was I doing wrong? I want my ids back!! There are no more Phone numbers for me to make new ids with.
                                    May 22, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Apr 15, 2022
                                    OLX India Customer Care's response
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Jun 08, 2022
                                    Updated by MashaBasheer
                                    Already done that. My issues are not resolved yet.
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                                      S
                                      Sam22-22
                                      from Mumbai, Maharashtra
                                      Apr 14, 2022
                                      Resolved
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                                      Resolved

                                      Fraud Buyer:
                                      Mushatq Ahamad
                                      [protected]@okbizaxis
                                      UPI-Furniture Electronic-[protected]@okbizaxis

                                      UPI-MUSHATQ AHAMAD-[protected]@paytm-FDRL0001914
                                      May 17, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Apr 15, 2022
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                                      • AD Id on which you contacted the user
                                      • Contact details of the suspicious user
                                      • Proof of fraud (like payment screenshots, delivery receipt, etc.

                                      Thanks,
                                      Team OLX
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                                        Kishore92
                                        from Udangudi, Tamil Nadu
                                        Apr 13, 2022
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                                        I've been using olx for 2 years around now before 3 days my olx account got banned and suspended for no reason at all
                                        I find this action of olx team to be very unprofessional and I demand to know the reason why my account was banned
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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