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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 52

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L
likesh devkumar
Jan 30, 2022
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My number got suspended within few hours of registration without any notification my number is [protected]
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    K
    KaifShaikhTaufiq
    Jan 29, 2022
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    Address: Mumbai

    Every Account i try to make or login a existing account OLX is Banning my Accounts
    And i am unable to use olx anymore
    Email : [protected]@gmail.com
    Phone : [protected]

    Please Help me Fix it
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
    KaifShaikhTaufiq's [Complaint's author] reply, Jan 31, 2022
    Email : [email protected]
    Number : 9820585457
    KaifShaikhTaufiq's [Complaint's author] reply, Feb 4, 2022
    I can’t see the email it’s [protected]@olx.in
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      Dear Sir,
      I porandla srikanth having Maruthi suzuki swift 2009 LDI model( AP 29 BE 6872) car, Which is sold to OLX India 24 cars having their firm name Sobek auto india pvt ltd for agreement of Rs.1, 80, 000. Consequently the firm has paid Rs.5000 on 07/11/2021 as a token amount . Further company acquired and taken over my car after paying part amount of Rs. 1, 54, 000 on 09/11/2021. As per the agreement company has to transfer the...
      +2 photos
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      B
      baskeybk077
      from BHUBANESWAR, Odisha
      Jan 29, 2022
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      My user id is my gmail [ [protected]@gmail.com ] which has been banned by giving a reason that account has been banned as you have created multiple accounts with OLX from the same device and this is not allowed as per our policies.
      I[censored] r going to block one account then its natural that i am going to open another account from the same PC/MOBILE so that i can buy other products.Just you are going to block my account that doesnot mean i am going to buy a new device mobile or PC or laptop just to use your service.you need to chance your policies .now comes to sharing of registered number. it is not possible always to share personal numbers as many of the seller or buyer making unnecessary calls and message.
      i think you need to make some changes with your polices so that customer can get benefited from your website
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        A
        adarsh1234s
        from Hyderabad, Telangana
        Jan 29, 2022
        Resolved
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        Resolved

        27 January 2022
        [protected]
        Here myself Adarsh from Hyderabad,
        I'm a Student of 1st year degree,
        As I was seeking for the product in the OLX India
        " Iphone 12" in the app, and i found "iphone 12" for the price of
        ruppee 16, 000/- and i have contacted to the seller through via, Olx app, '
        He said me to message me on the Whatsapp on this number,
        [protected], and he took all the details of home { address}, and have placed the product, so at the time wen i have recived the product, i found that it was a dublicate phone, dubby phone which is useless, they scammed my money 16, 000/- i want my money back, i struggled hard to earn those amount as student and wanted a purchase iphone for my brother,
        and i got scammed they have stolen my all amount and not lifting the call
        neither they are replying to my messages, olx india is fraud, i am struggling hard to get my money back but no responses from there,
        you can see the proofs which i have sticked attached to this,
        i even have recorded the video of delivery excutive,
        and please i just request, i just beg, please help us with this, that amount is too important to me, i am just helpless to my self, please contact me soon on my numner [protected] to provide more proofs
        +10 photos
        +2 videos
        Mar 4, 2022
        Complaint marked as Resolved 
        Jan 29, 2022
        Updated by adarsh1234s
        they have scammed my amount 16, 000/- please help me i dont know what i have to do, please god

        Verified Support
        Jan 29, 2022
        OLX India Customer Care's response
        Dear OLX user,

        Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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          R
          Rathod1100
          Jan 28, 2022
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          Website: www.olx.in

          I have been a victim o[censored]PI Fraud by OLX. I have asked for support and refund of RS.10000/- deducted from my bank account by fraudsters.

          I have reported this issue several times, have lodged an FIR against it. Nobody is paying attentions to this loot.

          My major concern is OLX providing a safe and favorable platform to fraudsters, I suspect OLX's commissions from these frauds! I questioned regarding the authenticity o[censored]sers on their weak platform. Why do they refrain from verifying their user's authenticity? The only answer is that, by verification, such fraudsters will not be able to make new spam profiles everyday and will not be able to loot users, cutting off the commission OLX is acquiring from these fraudsters.

          OLX refused to support me in this case and refused to provide me the refund.

          I hereby wanted to raise this concern on this forum, seeking a much required help for getting refund from OLX.
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            N
            neha.ranjan
            from Delhi, Delhi
            Jan 28, 2022
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            I have ordered a car "Alto vxi" from olx where the seller showed complete documents and id and address proof along with the vehicle RC which when checked on-site showed it was authorized one but as soon as it started the process of shipping the car from gorakhpur which was told as current location of his, asked for online payment of Rs.5150/- then he called today and said now car is in danapur cantt. and now u need to make payment 11250/- to be paid as gts which is a kind of amount paid for security purpose. Meanwhile we already traced some onlne frauds done by olx sellers who claim to be a defence person. now this person when asked to refund te previous maount he is not ready to do so.
            +3 photos
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              S
              Sant Mote
              Jan 26, 2022
              Resolved
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              Resolved

              Shashi Kumar posted an ad for a sofa and TV on OLX. Asking 20% deposit. I wanted to visit the place and see the items before purchase. He said that the items are kept in airport securty and will be delivered home. I asked to verify his identity, he WhatsApped a photo of his ID card. I paid him the 20% token advance. The next day he asked me to pay another 3.5k for gps tracking because the goods are being sent through army vehicle and this is the deposit. On the way he said the GPS tracker has not worked and asked more money. I realised that this was a total scam and I lost a lot of money in the process.
              +2 photos
              Mar 1, 2022
              Complaint marked as Resolved 
              Verified Support
              Jan 27, 2022
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
              Dear OLX user,

              Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
              Sant Mote's [Complaint's author] reply, Jan 26, 2022
              Hi, please give me your email ID. I will share complete details. Looking to get this resolved and hold the people accountable for this scam.
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                B
                baskeybk07
                from Bhubaneswar, Odisha
                Jan 25, 2022
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                Address: bhubaneswar
                Website: olx.in

                Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site.i have never shared my contact number.
                my id is [protected]@gmail.com
                Dear OLX user,

                We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
                baskeybk07's [Complaint's author] reply, Jan 28, 2022
                [email protected] is my registered email add
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                  M
                  montu4u
                  Jan 25, 2022
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                  Website: olx.in

                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. if we will not share the contact details how to contact the buyer or seller?
                  my account ID [protected] (which is a mobile number ) is suspended. why my account was suspended?
                  Dear OLX user,

                  We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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                    J
                    Jinishram
                    Jan 24, 2022
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                    Hi, I have sold my vehicle but still Iam getting call from Olx Auto. I have told them so many times but they are not listening and keeps on calling me thrice a day.

                    It makes me so depressed and this would be my last warning for Olx cash my car calls.
                    I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx Auto in cyber cell.

                    Hope you have understand the seriousness of the issue. Thanks
                    Verified Support
                    Jan 25, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
                    Jan 26, 2022
                    Updated by Jinishram
                    Why it’s showing protected.. I can’t see the numbers or mail id
                    Jan 26, 2022
                    Updated by Jinishram
                    Share me the contact details
                    I am too being bombarded and spammed by them and I cant see their contact details either.
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                      P
                      Prakriti Sarkar
                      Jan 23, 2022
                      Resolved
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                      Resolved

                      A fraud person Suraj Kumar has contact me through OLX & then take money through Paytm. Phone no.- [protected].
                      Mar 6, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 25, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                      - Your registered phone number on OLX
                      - Transaction receipt if any, in context to advance payment.
                      - Ad id through which you have contacted the suspect.
                      - Chat/message history with the suspect.
                      - Contact number/email address of the suspect.

                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                      Awaiting reply from you!
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                        S
                        Sahukari Parvathi
                        Jan 22, 2022
                        Resolved
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                        Resolved

                        Log in problem with my mobile number

                        Address: 57-13-14 subashnagar kancharapalem visakhapatnam 530008 ,andhrapradesh india

                        [protected] this is my mobile number log in problem face every time i need to log in with this number immediately... Activate this number.
                        Thankyou....
                        +1 photos
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                        Z
                        ZAtCh BeLL
                        Jan 21, 2022
                        Resolved
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                        Resolved

                        Same ### happens with me today 😭 I see a ad on olx of camera d5600. Mene osse msg kra meko lena h ye camera fir osme bola OK fir vo bataya me Indian army se ho me army courier service ke through kr doga but 500rs ap pay kr do kl tk apko mil jye ga camera me bola me kese bhej do pehle pese fir osna apna adhar card bheja sara details bheja fir mene bhej diya 500 oske baad mene jese hi India army courier service dala meko yaha etna sara scam dikha me samjh gya ki mere sath bhi ho gya scam meko pta h vo kal call kre ga or pese ke liye. Any idea ki mujhe kya krna chahiye
                        +4 photos
                        Feb 23, 2022
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 21, 2022
                        OLX India Customer Care's response
                        Dear OLX user,

                        Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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                          S
                          srinu b
                          from Anakapalle, Andhra Pradesh
                          Jan 19, 2022
                          Resolved
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                          Resolved

                          Address: 8-14-3/1, NETHAJI STREET, CHINNAWALTAIR, VISAKHAPATNAM

                          Olx auto service..worst.. executive not responding...for cal...

                          I sell my car...
                          I got a Vehicle NOC but not refund of amount u r executive not responding for calls..

                          I have complaint for cyber crime police..
                          Feb 25, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 21, 2022
                          OLX India Customer Care's response
                          Dear OLX user,

                          We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
                          Dear OLX User,

                          We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                          Email address: [protected]@olx.com
                          Phone Number:[protected]:00am - 07:00pm).

                          Warm Regards,
                          Team OLX
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                            K
                            Krishnan Sasikumar
                            Jan 19, 2022
                            Resolved
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                            Resolved

                            Website: Olx.in

                            I was searching for used cars and contacting folks based on the cars I found. All of a sudden I found my account has been banned.

                            I want my account unbanned and also know why it was banned in the first instance.
                            Feb 23, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 20, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Apr 13, 2022
                            Updated by Krishnan Sasikumar
                            Absolutely no benefit from emailing or calling up OLX. They themselves dont know why the account was banned.
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                              A
                              anjalivijayan
                              Jan 18, 2022
                              Resolved
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                              Resolved

                              Website: www.olx.in/profile/169436433

                              I ordered a toy car from this seller about 17000 Rupees.He send me partial product and forced me to pay additional 1500 rupees for delivery charge.He denied to give me the missing item.He acually takes these items from Venus trading company delhi. Mobile number of Amit bhatia is +[protected]
                              +3 photos
                              Jan 18, 2022
                              Complaint marked as Resolved 
                              seller agreed to give the items which were missed
                              Verified Support
                              Jan 20, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
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                                N
                                Natural perd
                                Jan 17, 2022
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                                Website: www.olx.in

                                Olx.in suspended y account for no reason. I was selling a single bed a no sooner I started receiving msg from the buyers, my account was suspended
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  J
                                  jeetmufc
                                  from Navi Mumbai, Maharashtra
                                  Jan 17, 2022
                                  Jan 31, 2023
                                  This thread was updated on Jan 31, 2023
                                  Resolved
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                                  Resolved

                                  Shahid Shaikh 7304641122

                                  Address: DG Sharaf, PVR Cinema road, Warehouse no 5, Sion Chunnabati express Highway , Landmark Omkar Runwal Square , Mumbai 400022

                                  Hi Team,

                                  This is to report an incident that took place on 25th December where I saw an ad on OLX India for iPhone purchase. Name of the person: Shahid Shaikh, Contact No: [protected].

                                  I contacted him to on OLX to purchase Iphone 12, he did the video call as well and showed me few samples of iPhone along with Shipping process. The deal was fixed for 35, 000/- where he asked to make the payment online and delivery...
                                  +4 photos
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                                  S
                                  Sattdhanve
                                  from Mumbai, Maharashtra
                                  Jan 15, 2022
                                  Resolved
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                                  Resolved

                                  Website: www.olx.in

                                  Am not sure why my account ([protected]) has been banned. I've never posted anything for a while now yet it has been banned. Please release my account. This is a relly bad experience.
                                  Feb 18, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 17, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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