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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 52

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A
Amma pro
Jan 31, 2022
Resolved
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Resolved

Someone hacked my Olx account and asking peoples for online advance payment. And my account was also get banned. Plz resolve this. I have call recording also.
Mar 5, 2022
Complaint marked as Resolved 
Verified Support
Feb 02, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    Akashmay37
    from Mumbai, Maharashtra
    Jan 31, 2022
    Resolved
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    This is the link of the fraud seller -http://www.olx.in/profile/[protected]
    I paid him 33500 to buy a mobile online. He is not answering calls. Filed complaint and police is not helping.
    Please help.
    Mar 8, 2022
    Complaint marked as Resolved 
    Verified Support
    Feb 02, 2022
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.
    Hello OLX support,

    I dont know if you will help as he is your paid client. But please, atleast have some humanity. He is a CON and is cheating by using ur application. I paid him 33500 and he blocked me since then. I have already filed a police complaint. Need ur support to catch this fraud.
    I am attaching all asked proof.
    Akashmay37's [Complaint's author] reply, Feb 3, 2022
    - Your registered phone number on OLX - 7037733331
    - Transaction receipt if any, in context to advance payment - Attached Paytm screenshot.
    - Ad id through which you have contacted the suspect - Attached screenshot.
    - Chat/message history with the suspect- attached screenshot
    - Contact number/email address of the suspect - +91 9438742398
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      S
      Shanikumar
      from Mumbai, Maharashtra
      Jan 31, 2022
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      Address: Jai hind nagar sonapur mankhurd mumbai 400043

      Mobile phone 📱
      Hi,

      We would be more than happy to help you. We would request you to elaborate on your concern so that we can assist you accordingly.

      Thanks,
      Team OLX
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        S
        Shivam19112001
        from Indore, Madhya Pradesh
        Jan 31, 2022
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        Hello i am Shivam Soni from Barwaha MP. I have posted a mobile ad for selling on olx but Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted my ad and after some time they are showing that your account has been suspended. My email is [protected]@gmail.com and phone number is [protected]. Please help.
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          A
          Anamika Bhanot
          Jan 30, 2022
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          Address: Punjab

          Hi I got call from Pune Babloo Kumar CISF from military ..Adhar card number :[protected] He asked for pictures of our house for which we gave Ad on OLX for rent. He said he liked it and shared his Adhar card and told us someone from his accounts office will transfer amount.
          A person named Harpal Singh pan no : FVEPS7926D called and asked google pay number. He asked me to transfer 12000 first . After entering UPI pin and pay.. amount will not get deducted but you will get registered in military account and then he will pay.
          12000 got deducted from my ICICI bank account. Then he insisted to transfer 12000 more and then he will refund all the amount with 12000 advance .

          Please refund my amount
          Dear OLX User,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

          - Your registered phone number on OLX
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the suspect.
          - Chat/message history with the suspect.
          - Contact number/email address of the suspect.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

          Awaiting reply from you!
          Hi,

          I have attached below screen shots of amount transfers.
          He was continuously asking me to transfer more amount but I did not do it.
          The contact numbers of Babloo and Harpal Singh are : [protected] and [protected].

          I have also attached the ids they shared over watsapp .

          I lost Rs 12000 . Please help me refund this amount
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            G
            Gazal mukri
            from Thane, Maharashtra
            Jan 30, 2022
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            Address: 403/A wing sadaf apt, Kimsat colony near khatija hall kausa mumbra, Thane, Maharashtra
            Website: www.olx.in

            I’ve uploaded some pictures of gym cycle for selling later opening the app after two days i found out that they’ve banned my account and now I’m unable to use the app. How can I broke there protocol just by uploading pictures of gym cycle I didn’t get it.
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              L
              likesh devkumar
              Jan 30, 2022
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              My number got suspended within few hours of registration without any notification my number is [protected]
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                KaifShaikhTaufiq
                Jan 29, 2022
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                Address: Mumbai

                Every Account i try to make or login a existing account OLX is Banning my Accounts
                And i am unable to use olx anymore
                Email : [protected]@gmail.com
                Phone : [protected]

                Please Help me Fix it
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
                KaifShaikhTaufiq's [Complaint's author] reply, Jan 31, 2022
                Email : [email protected]
                Number : 9820585457
                KaifShaikhTaufiq's [Complaint's author] reply, Feb 4, 2022
                I can’t see the email it’s [protected]@olx.in
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                  Dear Sir,
                  I porandla srikanth having Maruthi suzuki swift 2009 LDI model( AP 29 BE 6872) car, Which is sold to OLX India 24 cars having their firm name Sobek auto india pvt ltd for agreement of Rs.1, 80, 000. Consequently the firm has paid Rs.5000 on 07/11/2021 as a token amount . Further company acquired and taken over my car after paying part amount of Rs. 1, 54, 000 on 09/11/2021. As per the agreement company has to transfer the...
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                  B
                  baskeybk077
                  from BHUBANESWAR, Odisha
                  Jan 29, 2022
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                  My user id is my gmail [ [protected]@gmail.com ] which has been banned by giving a reason that account has been banned as you have created multiple accounts with OLX from the same device and this is not allowed as per our policies.
                  I[censored] r going to block one account then its natural that i am going to open another account from the same PC/MOBILE so that i can buy other products.Just you are going to block my account that doesnot mean i am going to buy a new device mobile or PC or laptop just to use your service.you need to chance your policies .now comes to sharing of registered number. it is not possible always to share personal numbers as many of the seller or buyer making unnecessary calls and message.
                  i think you need to make some changes with your polices so that customer can get benefited from your website
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                    A
                    adarsh1234s
                    from Hyderabad, Telangana
                    Jan 29, 2022
                    Resolved
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                    Resolved

                    27 January 2022
                    [protected]
                    Here myself Adarsh from Hyderabad,
                    I'm a Student of 1st year degree,
                    As I was seeking for the product in the OLX India
                    " Iphone 12" in the app, and i found "iphone 12" for the price of
                    ruppee 16, 000/- and i have contacted to the seller through via, Olx app, '
                    He said me to message me on the Whatsapp on this number,
                    [protected], and he took all the details of home { address}, and have placed the product, so at the time wen i have recived the product, i found that it was a dublicate phone, dubby phone which is useless, they scammed my money 16, 000/- i want my money back, i struggled hard to earn those amount as student and wanted a purchase iphone for my brother,
                    and i got scammed they have stolen my all amount and not lifting the call
                    neither they are replying to my messages, olx india is fraud, i am struggling hard to get my money back but no responses from there,
                    you can see the proofs which i have sticked attached to this,
                    i even have recorded the video of delivery excutive,
                    and please i just request, i just beg, please help us with this, that amount is too important to me, i am just helpless to my self, please contact me soon on my numner [protected] to provide more proofs
                    +2 videos
                    Mar 4, 2022
                    Complaint marked as Resolved 
                    Jan 29, 2022
                    Updated by adarsh1234s
                    they have scammed my amount 16, 000/- please help me i dont know what i have to do, please god

                    Verified Support
                    Jan 29, 2022
                    OLX India Customer Care's response
                    Dear OLX user,

                    Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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                      R
                      Rathod1100
                      Jan 28, 2022
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                      Website: www.olx.in

                      I have been a victim o[censored]PI Fraud by OLX. I have asked for support and refund of RS.10000/- deducted from my bank account by fraudsters.

                      I have reported this issue several times, have lodged an FIR against it. Nobody is paying attentions to this loot.

                      My major concern is OLX providing a safe and favorable platform to fraudsters, I suspect OLX's commissions from these frauds! I questioned regarding the authenticity o[censored]sers on their weak platform. Why do they refrain from verifying their user's authenticity? The only answer is that, by verification, such fraudsters will not be able to make new spam profiles everyday and will not be able to loot users, cutting off the commission OLX is acquiring from these fraudsters.

                      OLX refused to support me in this case and refused to provide me the refund.

                      I hereby wanted to raise this concern on this forum, seeking a much required help for getting refund from OLX.
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                        N
                        neha.ranjan
                        from Delhi, Delhi
                        Jan 28, 2022
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                        I have ordered a car "Alto vxi" from olx where the seller showed complete documents and id and address proof along with the vehicle RC which when checked on-site showed it was authorized one but as soon as it started the process of shipping the car from gorakhpur which was told as current location of his, asked for online payment of Rs.5150/- then he called today and said now car is in danapur cantt. and now u need to make payment 11250/- to be paid as gts which is a kind of amount paid for security purpose. Meanwhile we already traced some onlne frauds done by olx sellers who claim to be a defence person. now this person when asked to refund te previous maount he is not ready to do so.
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                          S
                          Sant Mote
                          Jan 26, 2022
                          Resolved
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                          Resolved

                          Shashi Kumar posted an ad for a sofa and TV on OLX. Asking 20% deposit. I wanted to visit the place and see the items before purchase. He said that the items are kept in airport securty and will be delivered home. I asked to verify his identity, he WhatsApped a photo of his ID card. I paid him the 20% token advance. The next day he asked me to pay another 3.5k for gps tracking because the goods are being sent through army vehicle and this is the deposit. On the way he said the GPS tracker has not worked and asked more money. I realised that this was a total scam and I lost a lot of money in the process.
                          Mar 1, 2022
                          Complaint marked as Resolved 
                          Verified Support
                          Jan 27, 2022
                          OLX India Customer Care's response
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you!
                          Dear OLX user,

                          Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
                          Sant Mote's [Complaint's author] reply, Jan 26, 2022
                          Hi, please give me your email ID. I will share complete details. Looking to get this resolved and hold the people accountable for this scam.
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                            B
                            baskeybk07
                            from Bhubaneswar, Odisha
                            Jan 25, 2022
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                            Address: bhubaneswar
                            Website: olx.in

                            Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site.i have never shared my contact number.
                            my id is [protected]@gmail.com
                            Dear OLX user,

                            We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
                            baskeybk07's [Complaint's author] reply, Jan 28, 2022
                            [email protected] is my registered email add
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                              M
                              montu4u
                              Jan 25, 2022
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                              Website: olx.in

                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site. if we will not share the contact details how to contact the buyer or seller?
                              my account ID [protected] (which is a mobile number ) is suspended. why my account was suspended?
                              Dear OLX user,

                              We really apologize for the inconvenience. We request you to share your registered phone number/email address at [protected]@olx.in. We will check this for you at the earliest.
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                                J
                                Jinishram
                                Jan 24, 2022
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                                Hi, I have sold my vehicle but still Iam getting call from Olx Auto. I have told them so many times but they are not listening and keeps on calling me thrice a day.

                                It makes me so depressed and this would be my last warning for Olx cash my car calls.
                                I seriously don't want to contact by them. If I get a call again my next step will be filing a complaint against Olx Auto in cyber cell.

                                Hope you have understand the seriousness of the issue. Thanks
                                Verified Support
                                Jan 25, 2022
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                Email address: [protected]@olx.com
                                Phone Number:[protected]:00am - 07:00pm).

                                Warm Regards,
                                Team OLX
                                Jan 26, 2022
                                Updated by Jinishram
                                Why it’s showing protected.. I can’t see the numbers or mail id
                                Jan 26, 2022
                                Updated by Jinishram
                                Share me the contact details
                                I am too being bombarded and spammed by them and I cant see their contact details either.
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                                  P
                                  Prakriti Sarkar
                                  Jan 23, 2022
                                  Resolved
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                                  Resolved

                                  A fraud person Suraj Kumar has contact me through OLX & then take money through Paytm. Phone no.- [protected].
                                  Mar 6, 2022
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jan 25, 2022
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                  We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                  - Your registered phone number on OLX
                                  - Transaction receipt if any, in context to advance payment.
                                  - Ad id through which you have contacted the suspect.
                                  - Chat/message history with the suspect.
                                  - Contact number/email address of the suspect.

                                  This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                  Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                  Awaiting reply from you!
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                                    S
                                    Sahukari Parvathi
                                    Jan 22, 2022
                                    Resolved
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                                    Resolved

                                    Log in problem with my mobile number

                                    Address: 57-13-14 subashnagar kancharapalem visakhapatnam 530008 ,andhrapradesh india

                                    [protected] this is my mobile number log in problem face every time i need to log in with this number immediately... Activate this number.
                                    Thankyou....
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                                    Z
                                    ZAtCh BeLL
                                    Jan 21, 2022
                                    Resolved
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                                    Resolved

                                    Same ### happens with me today 😭 I see a ad on olx of camera d5600. Mene osse msg kra meko lena h ye camera fir osme bola OK fir vo bataya me Indian army se ho me army courier service ke through kr doga but 500rs ap pay kr do kl tk apko mil jye ga camera me bola me kese bhej do pehle pese fir osna apna adhar card bheja sara details bheja fir mene bhej diya 500 oske baad mene jese hi India army courier service dala meko yaha etna sara scam dikha me samjh gya ki mere sath bhi ho gya scam meko pta h vo kal call kre ga or pese ke liye. Any idea ki mujhe kya krna chahiye
                                    Feb 23, 2022
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jan 21, 2022
                                    OLX India Customer Care's response
                                    Dear OLX user,

                                    Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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