Claimed

OLX India Complaints & Reviews

www.olx.in

3.3

Updated: May 26, 2026

Complaints 4715

Resolved

2856

Unresolved

1859

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to OLX India

Having problems with OLX India?

File a complaint and get it resolved by OLX India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

OLX India

OLX India reviews & complaints page 53

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I had paid 549 rupees through upi phone pe as a charge for posting a ad in olx but I couldn't post the ad
So I request to credit my amount 549 to the same or post the ad which is saved in olx app

Apr 7, 2022

Complaint marked as Resolved

Verified Support

Mar 07, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I have logined to my olx for a day but after 1 day my account has been dismissed. Please solve it as soon as possible.

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 7, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have posted furniture, I got call from [protected], he said I'm interested to buy your furniture what is final price, I said abc price he said okay the n he shared paytm qr code, phone pay qr code pls scan this code you will get money, and asked me to share your location. I have shared finally again he is forcing me scan the qr code. I have a doubt on this guy, so i said I'm not interested to receive money this way. First of all he did not checked my product buy he is ready to pay the money how can trust him. Insaid not interested, immediately he said I already paid, I will give police complaint, ok go ahead I said. This type people spoiling your olx name. Please take a action

Apr 7, 2022

Complaint marked as Resolved

Verified Support

Mar 07, 2022

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Paschim Vihar Multan Nagar

Deal for my scrapped car was made with your Retail Associate Deepak at your Paschim Vihar New Delhi outlet.
Car delivery was made on 12th February, 22 and as per scrap letter chassis Plate was to be handed over to Seller in a week's time.It is now over three weeks Deepak Singh is not sending chassis Plate.Deepak Mobile no is [protected].Please arrange to send chassis plate of scrapped car without any further delay
Rajiv Jain

View replies

R

Rajivj58

Mar 5, 2022

When I would get response from your end

OLX India Customer Care

from Gurgaon, Haryana

Mar 5, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Dont know why olx banned my account please unban my account [protected] and give me one more chance now i know about olx's terms and conditions. I mistakely gave my phone no in description i promise it will never happen again and yeah i deal with a customer he taught me he was an army officer and he ask for my mobile no and i gave my no but i dont share my otp just bcz that time i come to realize that it must be an fake olx user but the day after that day when i tried to open my olx account then olx shows me that your account was banned i dont know what he did with my account. Its a request to olx please unban my account i never ever provide my mobile no anyone again.. Thank you

Apr 7, 2022

Complaint marked as Resolved

Verified Support

Mar 05, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
Ph -[protected]
[protected]
All number is banned

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 26/873,chhatrpati Nagar, Near bansagar colony Rewa, land mark -front of airtel tower, 2nd land mark- D.M.S SCHOOL

Website: OLX India. Com

My account has been banned without any reason please give information what is issue please confirm and
plz rectify it as soon as possible my email id [protected]@gmail.com

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My TWO olx accounts have been suspended without any reason

Please reactivate, do let me know which all info is needed to reactivate two accounts

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gurgaon

Website: www.olx.in/items/q-corporate-office

I had listed my property in OLX.in also paid Rs. 999/- for featuring my ad. This was the second time I was featuring my consecutively. When I did it for first time I was getting good response until the featured ad expiry date. But when I upgraded it for second time I was not getting any responses for almost 2 weeks then I contacted OLX team. They also investigated and found that there is something wrong and the ad is not visible to other customers. I had also shared some screen records as proof. It’s been more than 1 month since I paid Rs. 999/- for the featured ad but in return I got nothing. OLX also admits that there is some error with the ad. Now my ad will be expired on 08/03/2022. I need a refund of money which I paid for nothing and also my 1 month of time has been wasted by OLX.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.olx.com

My olx account has been banned without any reason or if I have breached any rules let me know what mistake has been done from my end I am new user and using olx for the first time

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 4, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: Olx.com

My ac automatically suspended without any reason.kindly reactivate my ac

Mar 03, 2022

Updated by shreya shri My query is not resolved. KINDLY Activate my account, it's urgent.I will not do mistake aga3

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 3, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sambalpur, Orissa

Hi my account has been suspended but I had not done any suspicious deal nor sold any products on OLX but why account has been suspended.

Rajesh Nayar p
[protected]
rajeshnair.[protected]@gmail.com

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Delhi

My account suspended for no reason
Just after posting an ad for selling my mobile
This is horrible

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is parag.[protected]@gmail.com

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.olx.in

Olx banned me for the first time out of the blue a month ago. I had been a three year member at that point. I am pretty sure I haven't violated any of their guidelines and rules, so I was dumbfounded when I found out I couldn't log in. It was at a bad time too as I was finalising a deal when I got banned, so I had to use another account to temporarily bypass that and buy the product . Then they banned me again, but it was okay since I had already bought what I came for.

Fast forward to today and I'm using a new number to use olx, selling something. This time once again, I get banned mid negotiation. WHY?? I didn't break any rules! I don't understand!

I DEMAND olx to unban both of my numbers. This has disrupted my dealings not once, but twice and I can't stand it anymore. How can I get banned for not even breaking the rules?

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Dunkey Kung's [Complaint's author] reply, Mar 2, 2022

What? Where is the email?

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

My account was banned for no reason and without any notification.

View replies

OLX India Customer Care

from Gurgaon, Haryana

Mar 2, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

My olx account with id ( [protected]@gmail.com ) was suspended for no aparent reason.
Don't remember exactly when this happened but it has been a long time.
I tried contacting olx recently but w/o concrete solution.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am getting repeated calls from OLX Autos though I have informed them 30 - 40 times that I have already sold my car. I have also updated the AD in OLX app that my car is already sold. Consider this a high priority complaint and remove my number from OLX. I get calls when riding bike, in meetings, at work etc. which is very much annoying. I keep on blocking the numbers and reporting as SPAM but still I get calls from new numbers. My car was sold in November 2021 and still I am getting calls, though I have told them infinite times to remove my number because the car is already sold.

View replies

OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

Email address: [protected]@olx.com
Phone Number:[protected]:00am - 07:00pm).

Warm Regards,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Its been more than 1 month my OLX account got banned.. by olx for no reason,
Dont know why they updated the app ..
Many of seller or buyer getting trouble due to this unknown lack.
I have not confirmed any deal till now.., abuser are many more than before... I dont know whether they are fraud or real, they enjoy the conversation and the put us on report file.., kindly resolve this issue.. and please make my id active right now, you lossing your
users

View replies

OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My account was banned for no reason I was just selling my mobile phone but suddenly my account got banned……very bad service from OLX……pls resolve this issue

View replies

OLX India Customer Care

from Gurgaon, Haryana

Feb 28, 2022

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines