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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 4702
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OLX India reviews & complaints page 53

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W
Wasifrahman
Jan 13, 2022
Resolved
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Resolved

Address: Olx
Website: Olx.in

Am not sure why my account has been banned. I've never posted anything for a while now yet it has been banned. Please release my account. This is a relly bad experience.

Registered email: wasif.[protected]@gmail.com
Contact: [protected]
Jan 14, 2022
Complaint marked as Resolved 
Verified Support
Jan 17, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    P
    parulk30
    from JABALPUR, Madhya Pradesh
    Jan 11, 2022
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    I talked to Ashwin Rajaram olx seller, selling pixel 6 5g, on 8th January 2022. He had a chat with us and then booked the device using EMI option and said to ship the product the same day. But when again tried to call to confirm about the product, he blocked the number and the call didn’t get connected. He even blocked the WhatsApp number. I’m attaching seller profile and payment details. These kinds of sellers should be blocked and should not be allowedon such platforms.
    Dear OLX User,

    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

    - Your registered phone number on OLX
    - Transaction receipt if any, in context to advance payment.
    - Ad id through which you have contacted the suspect.
    - Chat/message history with the suspect.
    - Contact number/email address of the suspect.

    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

    Awaiting reply from you!
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      H
      Hansika_
      from FARIDABAD, Haryana
      Jan 10, 2022
      Resolved
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      Resolved

      Hello please help me,
      I posted a ad for selling my inverter then a person named Neha Sharma messaged me and asked me for number then a person called me claiming that he is an army officer name Anil Kumar he wants to buy this for his wife as she is shifting in my area. He finalized the deal without negotiating the price. And he was saying if you have some other things please let me know i want to buy as my wife is shifting to a new house so I told him that I want to sell other things also and he agreed. After that he said that he will pay the money by Paytm. So I agreed then he said that for receiving the money I should have the same money i.e 11000 in my account. So i denied. Then he said that we can do one thing I can give the money half and half so i put 5000 in my bank and a link came to me by his side I opened the link and my money got debited. Then a message came to me "Indian army payment successful received your paytm account Rs11000 LIC". So i ask to him about this so he said that by mistake it got happened you add 2500 more and I will reverse you the whole amount so again I added and go through the link and again the money debited. Then I angrily asked him what is this then he again said sorry and sent me his card and assured me that I will return the money and said I am an army officer trust me. Then i again added 2500 and again got debited now he is not picking any call. Please help me I want my money back please help
      Feb 11, 2022
      Complaint marked as Resolved 
      Verified Support
      Jan 11, 2022
      OLX India Customer Care's response
      Dear OLX user,

      Thank you for reporting this. We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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        S
        Sam Kulkarni
        Jan 8, 2022
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        Address: Gandhinagar, Kadugondanahalli, Bangalore 560045

        I ordered washing machine from one of the sellers on olx. they took booking amount of 20 rs..did not deliver the product in the mentioned time.. I told them to cancel the order and refund the amount. Now they say the amount is non refundable
        Dear Sam,

        Thank you for reporting this.

        We request you to share more details about the fraud at [protected]@olx.in. We will help you to take appropriate action on this at the earliest.
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          L
          Laxmivelay
          Jan 6, 2022
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          I have paid 200rs for booster why my account suspended without any reason i was just posted my add
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
          Pls dont make fake things which number u said to contact
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            V
            Vijo Consumer complaint
            Jan 5, 2022
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            Hi,

            I havent provided my number anywhereand yet everyday I get calls from OLX autos. How much ever time I tell them not to call or remove my number, there is no action taken. This is so irritating and I even closed my olx account to see if this will stop but is irritating all the time.
            Dear OLX User,

            We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

            Email address: [protected]@olx.com
            Phone Number:[protected]:00am - 07:00pm).

            Warm Regards,
            Team OLX
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              A
              Amitoj Kaur
              from Noida, Uttar Pradesh
              Jan 4, 2022
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              My email is is amitoj95.[protected]@gmail.com
              OLX people are so unprofessional, they have unnecessarily banned my account without letting me know any valid reason. Pathetic it is!!
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                K
                Kritika110
                from Gurgaon, Haryana
                Jan 3, 2022
                Resolved
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                Resolved

                My account is suspended for no reason and now i am unable to operate it
                +1 photos
                Feb 5, 2022
                Complaint marked as Resolved 
                Verified Support
                Jan 05, 2022
                OLX India Customer Care's response
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  P
                  PaulZ
                  Jan 3, 2022
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                  Website: Olx.in

                  I’ve been using olx of years now buying and selling things. But all of a sudden I get by account banned trying to sell my external hdd without receiving any sort of warning in case I was doing something wrong so I’d like If possible to get my account unbanned.
                  Ph. No. [protected]
                  Email: cesar.[protected]@gmail.com
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    Syyfai
                    Jan 3, 2022
                    Resolved
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                    Resolved

                    Website: OLX.in

                    OLX banned my account for no reason I was trying to buy a vehicle and was in contact with some sellers and was about to getting a deal and OLX just banned my account. Please
                    +1 photos
                    Feb 6, 2022
                    Complaint marked as Resolved 
                    Verified Support
                    Jan 04, 2022
                    OLX India Customer Care's response
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      S
                      suresh117
                      Jan 3, 2022
                      Resolved
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                      Resolved

                      I looked the car in OLX. The seller told that he is doing job in army.
                      at first he told once you will get car then u can pay money to me, after that he is asking for car transport 2200 and next day he asked for GPS 7199, and again for documets submission 16900. He is telling car is near only it will reach after payment done. i paid total 17K. after i asked return back my money he told that amount will not return.

                      Can you please help me on this, Those people are using indian army name this is really shame.

                      I have attached all the documets those people sent me. Like Adhar, grocery card of army, photos.

                      contact number :[protected]
                      contact Name : jhanmohan rao

                      Delivery boy name : praveen kumar
                      number : [protected]
                      +7 photos
                      Feb 4, 2022
                      Complaint marked as Resolved 
                      Verified Support
                      Jan 04, 2022
                      OLX India Customer Care's response
                      Dear OLX User,

                      Thank you for sharing the concern with us.

                      We completely understand your situation and apologize for the inconvenience caused.

                      We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                      We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                      Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                      OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                      As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                      Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                      Addressing your concern is our priority and we will always give you the best possible service.

                      Thank you for contacting OLX!
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                        K
                        Kalyan Anchuri
                        Jan 3, 2022
                        Resolved
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                        Resolved

                        Website: Olx.in

                        There is a massive scam using qr code on olx platform. The numbers are being shared to third party unauthorized users to call directly and scam sellers. I have been victim of 125000.00 fraud.

                        I had posted ad to sell my furniture. There were 7 buyers interested and had requested my contact number for discussion. However i got a call from unknown number immediately after posting the ad and offered to buy. The person spoke convincingly and requested for details to transfer the amount. He used his qr code to show that money can be received by using a small transaction.

                        He sent qr code for 2rs as a test transaction, it worked fine, 2 rs debited once and credited to my account twice.

                        Later he sent 25000 rs qr code and asked to me scan and told this will also work the same way as the 2rs transaction worked. But this time only debit of 25000rs happened and no credit happened.

                        when we questioned that credit of 25000 didn't happen as it happened for 2rs , he said looks like some issue with gpay servers and then he sent new qr code for 50000 rs and asked to scan again saying 50000 will be debited once and credited twice , trusting him scanned it, even this time only debit happened and no credit happened.

                        And later he asked to me to open my bank account, and asked me to add his account and asked me to do a IMPS transaction of 1 rupee to his account for testing purpose.

                        At that time i asked him why I need to add you as a payee ?, he said it's a merchant account transaction etc etc . When I did small amount of 1 rupee it worked fine 1 rupee got debited once and credited twice.

                        But when I did next IMPS transaction of 50000 rs ( he said this will also work as 1 rupee transaction because his account was a merchant account ) , this time my amount 50000 rs debited and credit didn't happen at all.

                        Total 125000 rs I lost .

                        He said his name is Ashok kumar,

                        ([protected])

                        I saw few complaints on same name Ashok Kumar few months back in your website also, I am providing that link below.

                        https://www.consumercomplaints.in/olx-qr-code-scam-on-olx-c2727347

                        Plz help me and resolve my issue.
                        Feb 6, 2022
                        Complaint marked as Resolved 
                        Jan 03, 2022
                        Updated by Kalyan Anchuri
                        Hoping for a Quick Resolution

                        Thanks
                        Verified Support
                        Jan 04, 2022
                        OLX India Customer Care's response
                        Dear OLX User,

                        Thank you for sharing the concern with us.

                        We completely understand your situation and apologize for the inconvenience caused.

                        We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

                        We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

                        Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

                        OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

                        As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

                        Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

                        Addressing your concern is our priority and we will always give you the best possible service.

                        Thank you for contacting OLX!
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                          A
                          Aisha Rida
                          Jan 2, 2022
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                          My account got banned for no reason.
                          I replied to a response and instantly my account was banned.
                          Please do the needful and let me access my account.

                          Thanks in advance.
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            annnnnnnnu
                            Jan 2, 2022
                            Resolved
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                            Resolved

                            I posted an ad to sell books on OLX, after which a person named Amit Kumar contacted me saying he is interested in buying the books. Later he asked me to transfer Rs. 1 in his bank account and sent back 2 rs. Furthermore, he told me he’ll be paying 1400rs. for the book and for the payment to process he’ll need me to pay him 1400 rupees, after which he told me that to send me money I should have 3710 rupees in my account and I was scammed once again in sending him those 3710 rupees too. In total he has 5110 rupees from me. I feel so cheated. I want my money back. Please somebody help me.
                            Feb 8, 2022
                            Complaint marked as Resolved 
                            Verified Support
                            Jan 03, 2022
                            OLX India Customer Care's response
                            Dear OLX User,

                            Greetings from Team OLX!

                            We completely understand your situation and apologize for the inconvenience caused.

                            It would be great if you could share the contact details of the person that you are referring to.

                            In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            We look forward to serve you better.
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                              G
                              Gloria Kaushal
                              Dec 31, 2021
                              Resolved
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                              Resolved

                              My account has been banned for no reason since many months..
                              Registered phone number
                              [protected]
                              Feb 14, 2022
                              Complaint marked as Resolved 
                              Verified Support
                              Jan 01, 2022
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Aakash_varma
                                Dec 31, 2021
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                                Website: www.olx.in/panaji_g4058676/for-rent-houses-apartments_c1723

                                I have been using the same Olx account for years but now to my surprise, my account got suspended without any reason, where am not even selling/buying anything at that time. this is very unprofessional from such a reputed company.
                                am requesting OLX to reactivate the account at the earliest.
                                account details:
                                id: [protected]@gmail.com
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Aakash_varma's [Complaint's author] reply, Dec 31, 2021
                                here are my details:
                                id: [email protected]
                                phone: 8885678348
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                                  Tamil Dubsmash Pro
                                  Dec 31, 2021
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                                  I have so tried to make my olx ad on live but i got a suspended notice and then i will tried more accounts on my many mobile number's but still i have getting banned notice from olx.
                                  I have already payed amount for my ad and boost services but still i have not able to get my return my amount.
                                  Please return my amount or reactivate my olx account for Mobile number: [protected]
                                  Incase your team has not return my amount and then i will take severe action for make consumer complaint on Madras High Court on my locality.
                                  +2 photos
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                                    S
                                    shubham tony
                                    from Mundi, Madhya Pradesh
                                    Dec 30, 2021
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                                    Hi my account on olx with mail id [protected]@gmail.com has been banned for no reason
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Sai Kumar Bhimarasetty
                                      Dec 30, 2021
                                      Resolved
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                                      Resolved

                                      Hello I sold my car but still im getting calls from OLX Autos from this number "[protected]". They are calling 5-6 times a day even i said i doesn't require now.
                                      Feb 4, 2022
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 30, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                                      Email address: [protected]@olx.com
                                      Phone Number:[protected]:00am - 07:00pm).

                                      Warm Regards,
                                      Team OLX
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                                        premsagar7
                                        Dec 30, 2021
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                                        My account suspended, i havent used for more than 2 yrs.

                                        email : [protected]@yahoo.com
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
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