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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 63

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A
Antara Jha
Sep 22, 2021
Resolved
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I was being harassed by male customers and OLX banned MY account?? This is ridiculous ! Give me back my account linked to number [protected]!!!
Oct 27, 2021
Complaint marked as Resolved 
Verified Support
Sep 23, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    A
    Amcontent
    from New Delhi, Delhi
    Sep 22, 2021
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    Sub: I've been CHEATED of money by OLX 'Buyer' with Mobile 9394682448

    Address: Delhi
    Website: OLX.COM

    OLX Letter Fraud

    Dear OLX Manager,

    I have been Cheated today, by Deepak Sharma & Gang on OLX Furniture, Delhi

    I have put up 3 Ads to sell my furniture as I am moving house.
    This Deepak Sharma offered to Buy my Bed + Mattress at Rs 4200/-.
    I asked him to pay me in cash, because I did not have PayTM.

    In the evening, 30 min before they were to arrive, he calls me that...
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    Amcontent
    from New Delhi, Delhi
    Sep 22, 2021
    Resolved
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    Address: Delhi

    Dear OLX Manager,

    I have been Cheated today, by Deepak Sharma & Gang on OLX Furniture, Delhi

    I have put up 3 Ads to sell my furniture as I am moving house.
    This Deepak Sharma offered to Buy my Bed + Mattress at Rs 4200/-.
    I asked him to pay me in cash, because I did not have PayTM.

    In the evening, 30 min before they were to arrive, he calls me that cash could not be arranged...would I accept PayTM.

    So, I downloaded that PayTM App, which is new technology for me.

    This Deepak fellow misguided me and instead of TAKING 4200 from him, I ended up GIVING Rs 4200/- to his PayTM account.

    He tried to make me transfer more to him, but I realised that something was very wrong.
    I checked my Acc Balance and found it Rs 4200 short.

    I don't know what you can do about my mistake, but kindly BAN such cheaters from your site.

    Also, I'm planning to register an FIR against the person who owns this phone number and report it to journalists (I'm aslo a writer):
    +[protected]

    Thank you,
    Pranav Dewan
    [protected]
    Oct 29, 2021
    Complaint marked as Resolved 
    Verified Support
    Sep 23, 2021
    OLX India Customer Care's response
    Dear OLX User,

    Thank you for sharing the concern with us.

    We completely understand your situation and apologize for the inconvenience caused.

    We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

    We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

    Also, it is submitted for your information that OLX only provides a platform to seller and buyer.

    OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

    As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

    Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

    Addressing your concern is our priority and we will always give you the best possible service.

    Thank you for contacting OLX!
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      S
      Strell Racing
      Sep 21, 2021
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      From yesterday Tuesday 21 September 2021 I'm trying to login my olx account But olx suspended your account message is the replay from the site ...i tried all known ways to open it but it can't...i didn't know what is the fault from my side .immediately without a mail or message they suspended it. The ads I posted in the site a lot useful for me .because of responses I already planned to pay olx and add more ads ..but this immediate ban is not fair ...its cruelty...because I'm one of the old customer..from 2014 I'm using the service I'm a loyal customer. But this hurts
      My mobile number is [protected]
      My gmail I'd [protected]@gmail.com
      Verified Support
      Sep 23, 2021
      OLX India Customer Care's response
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Sep 24, 2021
      Updated by Strell Racing
      I already send my details to [protected]@olx.in but no replay...A bot is replaying me...same time a fraud from bihar called me and he said he is from olx customer care ...He asked account details ...the he asked To install some apps from play store...due to his poor talking style I immediately disconnected the call

      From a week I can't login my account
      Hey guys please help me
      Oct 05, 2021
      Updated by Strell Racing
      Hello [protected]@olx.in any guys there ?
      Oct 05, 2021
      Updated by Strell Racing
      Poor customer service it's a shame
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        M
        Manojcore
        from Kalpetta, Kerala
        Sep 21, 2021
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        Olx banned my account without reason . My phone number [protected]. [protected]@gmail.com
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          N
          naveenanu
          Sep 21, 2021
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          My OLX account has been banned for totally unknown reasons. Please have it restored ASAP. My email linked to this account is [protected]@gmail.com.
          Thanks and with regards
          Naveen
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            A
            AK TOON WORLD
            Sep 21, 2021
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            Address: [email protected]
            Website: Ja apni amni ka bhosda ma nahi batay

            My account with number [protected] is banned for reason what hell is wrong with this cheap olx god .
            I was banned what they want to lose there member men hell is bad really really bad they banned my 2 account this time hate them no use of such app in market which policy is this much sensetive now I am doing computer one day I will.make better app than this. ### app olx @olx.in promise such a ### app 😒😔😔😔
            Verified Support
            Sep 22, 2021
            OLX India Customer Care's response
            Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              I
              i_akshay
              from New Delhi, Delhi
              Sep 20, 2021
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              I was just posting an ad for my Xbox controller on OLX app and now my account has been banned. There has been no appropriate information, no reason for doing the same. I was never contacted either.
              I would request you to please Unsuspend my account. I have already mailed you
              Oct 23, 2021
              Complaint marked as Resolved 
              Verified Support
              Sep 22, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                S
                Shiv Ji
                from KANPUR, Uttar Pradesh
                Sep 19, 2021
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                Address: Head office delhi

                2 month ago I posted my Honda Activa for sale on OLX and a fraudulent person called me and asked my wallet/account details for payment but I refused to do so and thereafter my account has been suspended by olx.
                It is requested to reinstate my account sothat I can sell my vehicle.

                Shivam jaiswal
                Dear OLX User,

                We apologize for any inconvenience this may have caused you.
                Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                Thanks,
                Team OLX
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                  X
                  Ximanta Roy
                  Sep 18, 2021
                  Resolved
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                  Address: Sorbhog,assam,india

                  Olx people are so unprofessional they have banned my account for no reason everytime I open a new account I post an ad if the customer wants to buy and when I send my number, OLX immediately bans my account, Olx have banned 5 of my family's accounts whenever we wanted to post an ad for selling something, why they advertise so heavily if they do not want people to sell on their site i just posted an Bike and a phone, Bikes can't be sold without proper documentations and OLX thinks I'm doing fraud with the customer, Tell me why do olx even bans my accounts when there is no proof of me being fraud? A report is not a proof, If I ever did something fraud then you are free check messages or can ask for proofs people in OLX reports sellers because they don't get things with their satisfied prices so they report the seller for not bargaining. I'm really disappointed I can't not sell anything on olx please fix these.
                  My Email Id- [protected]@gmail.com
                  Oct 26, 2021
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 20, 2021
                  OLX India Customer Care's response
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    S
                    sudarshan gore1
                    from Barshi, Maharashtra
                    Sep 18, 2021
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                    My account suspended without any reason.
                    Please activate my account
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      R
                      Ravi9490
                      from Dharmavaram, Andhra Pradesh
                      Sep 18, 2021
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                      Address: Amaravathi hp gas agency, gandhi nagar

                      My account banned no reason my my account banned tell the reason
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        R
                        Ravi9490
                        from Dharmavaram, Andhra Pradesh
                        Sep 18, 2021
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                        Address: Amaravathi hp gas agency, gandhi nagar

                        Why my account banned [protected]([protected]@gmail.com active my account
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          A
                          Adnanshaikh
                          from Chopda, Maharashtra
                          Sep 18, 2021
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                          This guys are really very unprofessional.
                          They banned my account for no reason without any notice .They don't have any customersupport service so where we can resolve the issues. Here are the account details
                          [protected]@gmail.com
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                            S
                            sudheer Talari
                            Sep 17, 2021
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                            Address: Hyderabad

                            I have gone through a listing of santro xing car for 50, 000. I had called the owner he stated that he is a army person and stays in nagpur.initially he asked me to send 2000 rupees as courtier charges to deliver the car which the amount will be deducted from 50000 of car price.later next day he called me saying that 7599 rupees to send as charges for clearance from delievery center and then he asked me to send 7600 and I got the dout as she is continuously calling with different charges and one more person started calling saying he is from army canteen but denied to say the location.

                            Mobile number of fake army person owner-[protected]

                            Delivery fake person-[protected].
                            Transaction number-[protected]
                            Dear OLX User,

                            We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                            • AD Id on which you contacted the user
                            • Contact details of the suspicious user
                            • Proof of fraud (like payment screenshots, delivery receipt, etc.

                            Thanks,
                            Team OLX
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                              A
                              ashok047
                              Sep 17, 2021
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                              Website: olx.in

                              I was a olx user since ages but one they suddenly suspended my account for no reason. soon i created new account which was also got suspended within few seconds, so whenever i create a new account they kept suspending. My question is do we people deserves a second that to after getting banned for no reason.

                              Account Credentials:
                              [protected]@gmail.com
                              [protected]@gmail.com
                              [protected]
                              [protected]
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                M
                                Mohammed Murshid
                                Sep 16, 2021
                                Resolved
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                                Resolved

                                Address: Chungathara,kerala
                                Website: Olx.in

                                Suspender just banned account for no reason and not givibg any option to unbanned, tried through emails too many times still no reply pkease unban my account [protected] pkease hrlp
                                Oct 21, 2021
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 17, 2021
                                OLX India Customer Care's response
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  P
                                  piousinder
                                  from Gurgaon, Haryana
                                  Sep 16, 2021
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  Why has my account been suspended I have been your customer since long. You are closing anyone's account without any reason mail id [protected]@gmail.com
                                  [protected]
                                  [protected]
                                  Oct 23, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 17, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    S
                                    Shysal
                                    Sep 16, 2021
                                    Resolved
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                                    Resolved

                                    OLX People are unnecessarily banning my account NUMBER [protected] for posting an ad, numerous number of same ads are there in olx, but they are blocking only my account.. I havent violated any of the specified terms and conditions, but still they are saying i have violated their rules.. The ad was live for almost 2 to 3weeks and it was after that they decided to block my account, i havent posted any vulgarity, , or any indecent commens, , AND whenever i mail olx, al that i can get is a load of forwarded mails.. ATLEAST BE PROFESSIONAL OLX
                                    Sep 16, 2021
                                    Complaint marked as Resolved 
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      S
                                      Shysal
                                      Sep 16, 2021
                                      Resolved
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                                      Resolved

                                      Address: OLX

                                      OLX People are unnecessarily banning my account for posting an ad, numerous number of same ads are there in olx, but they are blocking only my account.. I havent violated any of the specified terms and conditions, but still they are saying i have violated their rules.. The ad was live for almost 2 to 3weeks and it was after that they decided to block my account, i havent posted any vulgarity, , or any indecent commens, , AND whenever i mail olx, al that i can get is a load of forwarded mails.. ATLEAST BE PROFESSIONAL OLX
                                      Sep 16, 2021
                                      Complaint marked as Resolved 
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                      Thanks,
                                      Team OLX
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