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OLX India Complaints & Reviews

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Updated: Jun 15, 2025
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OLX India reviews & complaints page 63

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S
Strell Racing
Sep 21, 2021
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From yesterday Tuesday 21 September 2021 I'm trying to login my olx account But olx suspended your account message is the replay from the site ...i tried all known ways to open it but it can't...i didn't know what is the fault from my side .immediately without a mail or message they suspended it. The ads I posted in the site a lot useful for me .because of responses I already planned to pay olx and add more ads ..but this immediate ban is not fair ...its cruelty...because I'm one of the old customer..from 2014 I'm using the service I'm a loyal customer. But this hurts
My mobile number is [protected]
My gmail I'd [protected]@gmail.com
+1 photos
Verified Support
Sep 23, 2021
OLX India Customer Care's response
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
Sep 24, 2021
Updated by Strell Racing
I already send my details to [protected]@olx.in but no replay...A bot is replaying me...same time a fraud from bihar called me and he said he is from olx customer care ...He asked account details ...the he asked To install some apps from play store...due to his poor talking style I immediately disconnected the call

From a week I can't login my account
Hey guys please help me
Oct 05, 2021
Updated by Strell Racing
Hello [protected]@olx.in any guys there ?
Oct 05, 2021
Updated by Strell Racing
Poor customer service it's a shame
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    Manojcore
    from Kalpetta, Kerala
    Sep 21, 2021
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    Olx banned my account without reason . My phone number [protected]. [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      N
      naveenanu
      Sep 21, 2021
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      My OLX account has been banned for totally unknown reasons. Please have it restored ASAP. My email linked to this account is [protected]@gmail.com.
      Thanks and with regards
      Naveen
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        AK TOON WORLD
        Sep 21, 2021
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        Address: [email protected]
        Website: Ja apni amni ka bhosda ma nahi batay

        My account with number [protected] is banned for reason what hell is wrong with this cheap olx god .
        I was banned what they want to lose there member men hell is bad really really bad they banned my 2 account this time hate them no use of such app in market which policy is this much sensetive now I am doing computer one day I will.make better app than this. ### app olx @olx.in promise such a ### app 😒😔😔😔
        Verified Support
        Sep 22, 2021
        OLX India Customer Care's response
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          I
          i_akshay
          from New Delhi, Delhi
          Sep 20, 2021
          Resolved
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          I was just posting an ad for my Xbox controller on OLX app and now my account has been banned. There has been no appropriate information, no reason for doing the same. I was never contacted either.
          I would request you to please Unsuspend my account. I have already mailed you
          +1 photos
          Oct 23, 2021
          Complaint marked as Resolved 
          Verified Support
          Sep 22, 2021
          OLX India Customer Care's response
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            Shiv Ji
            from KANPUR, Uttar Pradesh
            Sep 19, 2021
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            Address: Head office delhi

            2 month ago I posted my Honda Activa for sale on OLX and a fraudulent person called me and asked my wallet/account details for payment but I refused to do so and thereafter my account has been suspended by olx.
            It is requested to reinstate my account sothat I can sell my vehicle.

            Shivam jaiswal
            Dear OLX User,

            We apologize for any inconvenience this may have caused you.
            Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
            For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

            Thanks,
            Team OLX
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              X
              Ximanta Roy
              Sep 18, 2021
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              Resolved

              Address: Sorbhog,assam,india

              Olx people are so unprofessional they have banned my account for no reason everytime I open a new account I post an ad if the customer wants to buy and when I send my number, OLX immediately bans my account, Olx have banned 5 of my family's accounts whenever we wanted to post an ad for selling something, why they advertise so heavily if they do not want people to sell on their site i just posted an Bike and a phone, Bikes can't be sold without proper documentations and OLX thinks I'm doing fraud with the customer, Tell me why do olx even bans my accounts when there is no proof of me being fraud? A report is not a proof, If I ever did something fraud then you are free check messages or can ask for proofs people in OLX reports sellers because they don't get things with their satisfied prices so they report the seller for not bargaining. I'm really disappointed I can't not sell anything on olx please fix these.
              My Email Id- [protected]@gmail.com
              Oct 26, 2021
              Complaint marked as Resolved 
              Verified Support
              Sep 20, 2021
              OLX India Customer Care's response
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                S
                sudarshan gore1
                from Barshi, Maharashtra
                Sep 18, 2021
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                My account suspended without any reason.
                Please activate my account
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  R
                  Ravi9490
                  from Dharmavaram, Andhra Pradesh
                  Sep 18, 2021
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                  Address: Amaravathi hp gas agency, gandhi nagar

                  My account banned no reason my my account banned tell the reason
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    Ravi9490
                    from Dharmavaram, Andhra Pradesh
                    Sep 18, 2021
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                    Address: Amaravathi hp gas agency, gandhi nagar

                    Why my account banned [protected]([protected]@gmail.com active my account
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      A
                      Adnanshaikh
                      from Chopda, Maharashtra
                      Sep 18, 2021
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                      This guys are really very unprofessional.
                      They banned my account for no reason without any notice .They don't have any customersupport service so where we can resolve the issues. Here are the account details
                      [protected]@gmail.com
                      +1 photos
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                        S
                        sudheer Talari
                        Sep 17, 2021
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                        Address: Hyderabad

                        I have gone through a listing of santro xing car for 50, 000. I had called the owner he stated that he is a army person and stays in nagpur.initially he asked me to send 2000 rupees as courtier charges to deliver the car which the amount will be deducted from 50000 of car price.later next day he called me saying that 7599 rupees to send as charges for clearance from delievery center and then he asked me to send 7600 and I got the dout as she is continuously calling with different charges and one more person started calling saying he is from army canteen but denied to say the location.

                        Mobile number of fake army person owner-[protected]

                        Delivery fake person-[protected].
                        Transaction number-[protected]
                        Dear OLX User,

                        We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
                        • AD Id on which you contacted the user
                        • Contact details of the suspicious user
                        • Proof of fraud (like payment screenshots, delivery receipt, etc.

                        Thanks,
                        Team OLX
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                          ashok047
                          Sep 17, 2021
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                          Website: olx.in

                          I was a olx user since ages but one they suddenly suspended my account for no reason. soon i created new account which was also got suspended within few seconds, so whenever i create a new account they kept suspending. My question is do we people deserves a second that to after getting banned for no reason.

                          Account Credentials:
                          [protected]@gmail.com
                          [protected]@gmail.com
                          [protected]
                          [protected]
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            M
                            Mohammed Murshid
                            Sep 16, 2021
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                            Resolved

                            Address: Chungathara,kerala
                            Website: Olx.in

                            Suspender just banned account for no reason and not givibg any option to unbanned, tried through emails too many times still no reply pkease unban my account [protected] pkease hrlp
                            +2 photos
                            Oct 21, 2021
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 17, 2021
                            OLX India Customer Care's response
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              piousinder
                              from Gurgaon, Haryana
                              Sep 16, 2021
                              Resolved
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                              Address: Delhi

                              Why has my account been suspended I have been your customer since long. You are closing anyone's account without any reason mail id [protected]@gmail.com
                              [protected]
                              [protected]
                              Oct 23, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 17, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                S
                                Shysal
                                Sep 16, 2021
                                Resolved
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                                Resolved

                                OLX People are unnecessarily banning my account NUMBER [protected] for posting an ad, numerous number of same ads are there in olx, but they are blocking only my account.. I havent violated any of the specified terms and conditions, but still they are saying i have violated their rules.. The ad was live for almost 2 to 3weeks and it was after that they decided to block my account, i havent posted any vulgarity, , or any indecent commens, , AND whenever i mail olx, al that i can get is a load of forwarded mails.. ATLEAST BE PROFESSIONAL OLX
                                Sep 16, 2021
                                Complaint marked as Resolved 
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  Shysal
                                  Sep 16, 2021
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                                  Resolved

                                  Address: OLX

                                  OLX People are unnecessarily banning my account for posting an ad, numerous number of same ads are there in olx, but they are blocking only my account.. I havent violated any of the specified terms and conditions, but still they are saying i have violated their rules.. The ad was live for almost 2 to 3weeks and it was after that they decided to block my account, i havent posted any vulgarity, , or any indecent commens, , AND whenever i mail olx, al that i can get is a load of forwarded mails.. ATLEAST BE PROFESSIONAL OLX
                                  Sep 16, 2021
                                  Complaint marked as Resolved 
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    puneetanandus
                                    Sep 15, 2021
                                    Aug 18, 2025
                                    This thread was updated on Aug 18, 2025
                                    Resolved
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                                    Resolved

                                    Customer Service

                                    One of the worst companies to deal with, (They work like SBI, “lunch ke baad aana”)I booked an appointment with them on September 10 and no one showed up, this continued till September 15 and still no one showed up. If you contact their call center they give you a phone number of a guy name anmol, who is the retail manager and no matter how many times you call this guy he will not answer your phone. I finally decided that I should sell...
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                                    Sushanth Reddy Nalla
                                    Sep 15, 2021
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                                    Hello. My account [protected]@gmail.com with the number [protected], is banned for no reason. So, I’ve tried searching for used cars on the website and sending my contact number to the sellers from my mom’s and sister’s account. Even those accounts are banned now. Mother’s number:[protected] and sister’s number:[protected]. Now if you guys don’t want us to buy from your website or communicate with the sellers, why have the website in the first place? I want to have a proper explanation for this reason.
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      Patel177
                                      Sep 14, 2021
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                                      Address: Online

                                      Hi All,

                                      I saw a add for Honda Activa 5G (GJ15 DJ[protected] model. I contacted seller and he told me the vehicle is in Baroda (~250 km) away from my place. He told me he works in Indian army and got transferred so selling vehicle. He asked me for token money for transferring the vehicle via "Indian army transport parcel department". Next morning I got call from their team mate asking for 12k for online verification and for delivery of vehicle. They said money will given back after delivery. I got suspicious and refused to give money. They started telling an FIR will be file against me and all.

                                      OLX Ad details:
                                      Honda Activa 5G[protected] km, 39, 500 Rs quoted prize.
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
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