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OLX India Complaints & Reviews

3.3
Updated: Oct 7, 2025
Complaints 4713
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2854
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OLX India reviews & complaints page 66

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U
umaSURESH 4
Aug 28, 2021
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Sir,
one of my friends registered dinning table for sale at OLX.
we received a call and deal was finalized @ Rs4000/-.
Buyer asked me to scan a QR code for Rs1/-.
as soon as i scanned my account Rs 1/- was credited,
Subsequently he sent another QR code for Rs4000/- and this time as soon i scanned Rs 4000/- was debited to my account,
When contacted I was informed that instead of payment a receipt QR code has been sent inadvertently.
He asked me to scan Rs8000/- QR code saying that deal money plus refund money will be credited.
This time rs 8000/- was debited.
likethis Rs 32000/- has gone from my account.
Now he say scan QR code for Rs32000/- i will get full money.
Shall i scan or not Please advice
yours faithfully
uma
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

Please share all the details at [protected]@olxin.

- Your registered phone number on OLX

- Transaction receipt if any.

- Ad id through which the buyer contacted you.

- Chat/message history with the buyer.

- Contact number/email address of the buyer.

- Please update if the buyer shared the number through voice or text message.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!
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    shameem80
    Aug 28, 2021
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    I was selling my pone through olx when buyer messaged i provided him my number after one hour i could'nt login to olx. It is a very unethical behaviour from the side of olx which i ws never expected my phone number which got banned [protected]
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      M
      Mounesh Rathkar
      Aug 28, 2021
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      Address: Belgaum Karnataka
      Website: www.olx.com

      Sir
      Request you to please unblock my OLX account

      Email [protected]@gmail.com
      Cell no [protected]

      Customer are blocked/suspended their account several emails and customer care calls are done but no response this is very unsatisfactory on part of OLX service very image breaker to organisation
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        B
        B.S.Naharwal
        Aug 27, 2021
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        I have two mobile number and use for personal use only.But OLX has banned my both number without any reason. I'm not able to use OLX.please remove my number from banned list.
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          D
          Deependra Singh sports college
          Aug 27, 2021
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          Address: Kursi road Lucknow

          Hello olx team
          My name is deependra singh, i live in sports college next to integral university lucknow . I usually use olx to sports items to my students . In year 2016 i have sold plenty of sporting goods to many buyers in lucknow . Today on 27 August 2021 when i tried to login to my account it says that my account is banned . Kindly lift this ban from my account . I am footboll teacher at sports college lucknow . My registered mobile number is +[protected] and contact email is deependra.singh.[protected]@gmail.com
          Aug 30, 2021
          Updated by Deependra Singh sports college
          Still my account is not accessible . Kindly make my message reach to olx officials .
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            R
            rnair6669
            Aug 27, 2021
            Resolved
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            Resolved

            Address: Maharashtra

            Hi, I sold my car a year before but still I am getting multiple calls from Olx cash my car. I have told them many times but they don't listen and keeps on calling me three or four times a day.

            It's was really depressing and I tried to call their customer care number, where there is no option to call a customer care executive to delete my contact number. I am planning to file a complaint against Olx cash my car in the cyber cell.

            Hope you have understood the seriousness of the issue.

            Thanks
            Oct 1, 2021
            Complaint marked as Resolved 
            Verified Support
            Aug 29, 2021
            OLX India Customer Care's response
            Dear OLX user,

            We request you to share all the details t [protected]@olx.in. We will check this for you at the earliest.

            Thanks,
            Team OLX
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              M
              Mohd Mudassar
              Aug 27, 2021
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              Address: Vikas nagar lucknow uttar oradesh

              Hi this is mohd Mudassar from vikas nagar lucknow, my registered email is [protected]@gmail.com, from last few days i am not able to login to my olx account, recently i have purchased a new mobile . And at first my account was easily logged in but after a day it automatically logged me out .

              Kindly look into it . I have started a new business for which i have a buy a add pack and post around 5, 10 adds in a month, please allow my account to get started, and tell me the procedure to buy add pack .
              Contact me at [protected]
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                A
                Ajay Sharma
                from Pune, Maharashtra
                Aug 27, 2021
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                I had 3 account for myself and family...and all blocked by olx because of no reason
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                  M
                  Mohd Mudassar
                  Aug 26, 2021
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                  Address: Vikas nagar lucknow

                  Hi my name is monu, i live in vikas nagar lucknow, registered account number for my olx account is [protected], my account is banned for no reason, i am into online sales business, and i use this number for commercial purpose too . I want my account to be active, and a surety that infuture my account won't get blocked . What if i purchase a add pack from you . That after some time my account get banned than my money will be gone . Please help me
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
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                    N
                    Nagaraj s m
                    Aug 26, 2021
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                    I have purchased CAR from OLX AUTO I20 Hyundai Register No. KA10-M-5471, Olx AUTOS Certificate no. PC[protected] on[protected] from Hosur road, Bengaluru and all formalities compiled and assured your staff RTO paper work change of ownership will be issued it will take 30 days

                    In this regard, I regret to inform you that still date August 26th I have not received RTO papers and No updated information from your good office. I tried your customer care Mr. Santosh, Delhi, Mobile No. [protected] sorry to inform you that he is responding me. and I also asked OLX Auto, Hosur Road they are telling that RTO paper works is not our work that look after by other persons. we don't to the status of RTO change of ownership status.
                    Further, I understand from our friends Car 24, is doing RTO papers work very well and issuing with in week.
                    I am very much happy uphappy your services
                    Please do need fulll
                    My Name Nagaraj SM
                    Mobile No. [protected]
                    Dear OLX User,

                    We apologize for the inconvenience caused. We would request you to contact the concerned team directly at:-

                    Email address: [protected]@olx.com
                    Phone Number:[protected]:00am - 07:00pm).

                    Warm Regards,
                    Team OLX
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                      Hi,

                      I ordered note 20 ultra on olx through seller Miss sharma. Here was my tracking id

                      [protected]

                      Yeah it was delhivery courier. It was cash on delivery. They dwlivwred today on 19 aug 2021, and i pay the amount which was rs21000. But upon checking and opening, it wasnt note 20 ultra, it was iphone 11 pro max FAKe, so fake. I contacted seller and she says not fake, which clearly was. And she...
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                      P
                      Pratik Chavande
                      Aug 25, 2021
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                      Website: www.olx.in

                      Olx India — Suspended My Account for No Reason

                      Today, I posted one ad for room rent and immediately Ola suspend my account with no reason.
                      They didn't inform any reason in email or anywhere.
                      I was just logout from app and when I try to login again, it is showing "Your account is suspended"
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        D
                        Deepraj1421
                        Aug 25, 2021
                        Resolved
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                        Resolved

                        Olx has been banned my olx account without any reason. I never misused olx platform but I don`t know why its banned. Even I have tried to call on customer care no. [protected] but that is also connect with the suport team. There is no way to connect with OLX to sort out any issue. Olx is so unprofessional company.
                        Sep 26, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 26, 2021
                        OLX India Customer Care's response
                        Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          S
                          Srinivasan Pb
                          Aug 24, 2021
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                          Address: KS digital electronics,bustand to church road ,karimnagar ,telangana state

                          I pb srinivasan prop of KS DIGITAL ELECTRONICS, bustand to church road, muka ram pura karimnagar telangana state, some body fradently mentioned my shop for rent along with shop photo, please remove the ad immediatly and take nessasary action against the fradent person who mentioned in the olx ad
                          Dear OLX User,

                          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                          We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                          - Your registered phone number on OLX
                          - Transaction receipt if any, in context to advance payment.
                          - Ad id through which you have contacted the suspect.
                          - Chat/message history with the suspect.
                          - Contact number/email address of the suspect.

                          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                          Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                          Awaiting reply from you
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                            M
                            Manishshukla19922020
                            Aug 24, 2021
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                            Olx is very suspicious as it suspended my account for no reason. I had posted an ad and I started receiving fraudulant calls asking to pay money online. I denied and after 4 hours, they suspended my account abruptly. This is so unprofessional. I am very disappointed.
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
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                              M
                              Mandiip Chauhaan
                              Aug 23, 2021
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                              Address: JALANDHAR
                              Website: Not having

                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some USED FURNITURE and they blocked me. What they want to proove. Banned back to back 3 accounts of my family. Highly unprofessional behavior.
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
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                                A
                                Anas Alam
                                from Mumbai, Maharashtra
                                Aug 23, 2021
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                                My account [protected]@gmail.com got banned without any reason.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  Kirtiman21
                                  Aug 23, 2021
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                                  Address: Shreenagar , Ghy -5 , Assam
                                  Website: Olx.in

                                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted an add to sell my vehicle and they suspended my account, i also made different accounts to post the ad but they are still suspending my account for no reason.
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Ratneshsharma678
                                    Aug 23, 2021
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                                    Address: Bareilly

                                    Why my account is banded without any reason
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
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                                      anand1339
                                      Aug 22, 2021
                                      Resolved
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                                      Resolved

                                      Website: billdeskpg.olxindia@hdfcbank

                                      Paid 149 for posting an add but no add was posted reloded page to payment page after successful payment...
                                      Sep 26, 2021
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 23, 2021
                                      OLX India Customer Care's response
                                      Dear OLX User,

                                      We apologize for any inconvenience this may have caused you.
                                      Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                                      For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                                      Thanks,
                                      Team OLX
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