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Updated: Jun 15, 2025
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OLX India reviews & complaints page 67

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S
S13sunny
Aug 16, 2021
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My account suspended
Mob. [protected]
Mail. - [protected]@gmail.com
Plz unlock
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Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    D
    Dev9
    Aug 14, 2021
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    Address: GROUND FLOOR, TOWER NO. 3A, DLF CORPORATE PARK, DLF CITY, PHASE-III, M.G. ROAD GURGAON Gurgaon HR IN 122002.
    Website: www.olx.in

    Olx people are literally so much unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i was just chatting with some car dealer the other day and i when i opened the olx app today it said your account has been suspended for reasons unknown!!? email id is [protected]@gmail.com
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      montu4u
      Aug 14, 2021
      Resolved
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      Resolved

      My user id is my mobile number [ [protected]] which has been banned by giving a reason that account has been banned as you have created multiple accounts with OLX from the same device and this is not allowed as per our policies.

      I[censored] r going to block one account then its natural that i am going to open another account from the same PC/MOBILE so that i can buy other products.Just you are going to block my account that doesnot mean i am going to buy a new device mobile or PC or laptop just to use your service.you need to chance your policies .now comes to sharing of registered number. it is not possible always to share personal numbers as many of the seller or buyer making unnecessary calls and message.
      i think you need to make some changes with your polices so that customer can get benefited from your website
      Sep 16, 2021
      Complaint marked as Resolved 
      Verified Support
      Aug 16, 2021
      OLX India Customer Care's response       Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        A
        azam abdul
        Aug 14, 2021
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        Address: India
        Website: www.olx.in

        Hi, i am azam and i own olx account which is banned from olx and not sure why it is banned and when tried logging with my different it logged and that is also been banned, I have spoke with customer service but proper response hence would request OLX team to activate my account
        Email : [protected]@gmail.com

        Regards,
        AZAM
        Verified Support
        Aug 16, 2021
        OLX India Customer Care's response         Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
        Aug 24, 2021
        Updated by azam abdul         i have sent an email today and hoping for reactivating of my banned account
        Aug 24, 2021
        Updated by azam abdul         the email id which you mentioned <protected>@olx.in is getting bounced, please share correct email id
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          A
          anunay duhan
          Aug 13, 2021
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          My accounts are being banned for no reason at all. now this is a task for me daily. olx has banned my so many accounts that i lost the count of my accounts. i have no numbers left to create a new account now. they don’t have even responded to my e-mails. the number of their helpdesk doesn’t exist. Is this how they are going to treat their users.
          My accounts are as follows
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]@gmail.com
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            S
            Shafae Khan
            Aug 13, 2021
            Resolved
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            Resolved

            No reason my olx account got suspended

            This happen with me and also my family members in last few months.
            I am really facing huge trouble buying goods .and now i am planning to buy a car..i cant contact the seller...by no reason my olx account got suspended or banned..
            I am really angry now .i contacted through support number mentioned on website ..no response ..also by mail they provided, came out that gmail responding "no such email id exist or receiving mail is...
            +1 photos
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            B
            bhargav agravat
            Aug 13, 2021
            Resolved
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            Resolved

            I posted a mobile for sale on 12/08/2021
            And made a payment of ₹ 79/- thru SBI Net banking and the amount got detected, but the transaction on olx end failed. May i request to refund the ₹ 79/- amount of the failed transaction.
            your faithfully

            Bhargav M. Agravat
            +1 photos
            Sep 14, 2021
            Complaint marked as Resolved 
            Verified Support
            Aug 14, 2021
            OLX India Customer Care's response             Dear OLX User,

            We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

            Thanks,
            Team OLX
            Sep 22, 2021
            Updated by bhargav agravat             Thank you to resolve my complain...i received my refund
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              S
              shoeb sid
              Aug 12, 2021
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              Website: www.olx.in

              I am wondering why my account with email shoeb.[protected]@gmail.com has been banned. I was about to post and realised that my account has been banned.without any reason there customer service is very poor, please unbanned my account
              +1 photos
              Verified Support
              Aug 14, 2021
              OLX India Customer Care's response               Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
              Aug 15, 2021
              Updated by shoeb sid               I already did too many times kinky check your inbox

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                M
                manjax99
                Aug 12, 2021
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                Website: www.olx.in

                My account has been suspended since many years for reasons unknown to me. my mail id is [protected]@gmail.com. kindly do the needful.
                View replies
                Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  U
                  Ummaneni Vanaja
                  Aug 12, 2021
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                  Address: In up

                  I had put my ad in olx regarding selling my bed .some one call me he took my number in olx chatting.he said I'm second hand reseller.iposted my bed price 12k he offered 11k I said ok sir input in phone pay1 rupee please check one rupee come iwill send remaining amount isaid ok and I checked my phone pay and igot one rupee when I check my account that time he stolen my amount 30kin my account.i got message to ICICI Bank.immediately icalled him that fraud blocked my number. Plz resolve my complaint.that is my full month salary I have 3 EMI. I registered my complaint in police near my police station.entire family depending on my salary.that fraud complete my salary stolen. He is UP person.her pH no [protected] his name vishal omkarnath singh.my phone no [protected].
                  View replies
                  Dear OLX User,

                  Greetings from Team OLX!

                  We completely understand your situation and apologize for the inconvenience caused.

                  It would be great if you could share the contact details of the person that you are referring to.

                  In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                  We look forward to serve you better.
                  Reply
                  Ummaneni Vanaja's [Complaint's author] reply, Aug 16, 2021
                  8765281659 her fraud no
                  [protected] her number.
                  Reply
                  I had raised so many complaints against fraud user in last two weeks but you take no action and no response.
                  Reply
                  He is UP PERSON your office is in up right.
                  Reply
                  Any update almost 3 weeks gone
                  Reply
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                    A
                    AbuDhabi 1
                    Aug 12, 2021
                    Resolved
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                    Resolved

                    I gave a featured ad regarding a car and the number is not displayed, people are finding it difficult to contact . I would not have opted if this is very complicated. who is having time to type and getting the number
                    This is the link https://www.olx.in/item/audi-q7-2014-dieseldriven-32000-kms-iid-[protected]. i have no clue whether you may be able to track this. Moreover, the add is only for 7 days and 2 days are over with this mess.

                    IN A NUTSHELL, I WANT THE NUMBER TO BE DISPLAYED OVER THE ADD, WHAT SHOULD BE DONE.
                    Sep 15, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Aug 14, 2021
                    OLX India Customer Care's response                     Dear OLX User,

                    We apologize for any inconvenience this may have caused you.
                    Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
                    For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

                    Thanks,
                    Team OLX
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                      A
                      Aditya.tiwari
                      Aug 11, 2021
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                      Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted was my property for rent email id is [protected]@gmail.com
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        T
                        Thanmai kumar Rudrapati
                        Aug 11, 2021
                        Resolved
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                        Resolved

                        Address: 3-56/1, syndicate bank officers colony, ballem vari Street,

                        Hi there,
                        When I wanted to sell my phone.I came to see a platform for selling OLX. So I have installed OLX application on my phone number. When I tried to login it's showing that my account has been suspended. So I want this issue to be resolved as soon as possible.
                        Thanking you
                        +1 photos
                        Sep 15, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 12, 2021
                        OLX India Customer Care's response                         Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          M
                          Mousemoush
                          Aug 11, 2021
                          Resolved
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                          Resolved

                          Dear OLX
                          I have been searching for a used phone on olx for the past few days
                          All of a sudden by account got banned for no reason
                          Why do you ban genuine costumers????
                          Sep 14, 2021
                          Complaint marked as Resolved 
                          Aug 11, 2021
                          Updated by Mousemoush                           [protected]@gmail.com
                          Verified Support
                          Aug 12, 2021
                          OLX India Customer Care's response                           Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            ambujj
                            Aug 10, 2021
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                            Olx has banned 12 of my accounts in last 24 hour for no reason i had some great deals and my last account got banned after just logging in and sending a message please look into the matter i am so frustrated at the moment that i don't feel like using this app any more
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
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                              N
                              nasar2748
                              Aug 10, 2021
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                              Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
                              View replies
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              Reply
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                                M
                                Md Farhan Moiz
                                Aug 10, 2021
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                                Address: Asansol railpar

                                Whenever I used to make an olx account after 1-2 days my account is getting banned
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
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                                  J
                                  Janerdan Banerjee
                                  Aug 9, 2021
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                                  Resolved

                                  Account suspended ,can't login

                                  It has been five days since I cant able to log into my olx account. It says 'your account has been suspended without any cause'.

                                  Tried to contact olx support team on mail but its of no use. Please help to resolve this issue as soon as possible....
                                  +1 photos
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                                  H
                                  hitulgarg2588
                                  Aug 8, 2021
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                                  Address: House No 50 New Agarsen nagar SRI GANGANAGAR, RAJASTHAN 335001 India

                                  Dear Olx,

                                  my account has been banned for some unknown reasons. kindly help me to solve this.
                                  View replies
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Reply
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                                    A
                                    Amaanmirza
                                    from Haridwar, Uttarakhand
                                    Aug 8, 2021
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                                    OLX banned my account because of no reason when I wanted to sell my phone. I was logged in by my phone number [protected]. Then I logged in by my email id [protected]@gmail.com but it also got banned. Then I used another email id of mine [protected]@gmail.com and it also immediately got banned. I would request to unban my account and if required do a proper KYC for a safer side.
                                    View replies
                                    Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Reply
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