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OLX India Complaints & Reviews

3.3
Updated: Feb 26, 2026
Complaints 4714
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2856
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OLX India reviews & complaints page 68

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A
ambujj
Aug 10, 2021
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Olx has banned 12 of my accounts in last 24 hour for no reason i had some great deals and my last account got banned after just logging in and sending a message please look into the matter i am so frustrated at the moment that i don't feel like using this app any more
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    N
    nasar2748
    Aug 10, 2021
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    Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      M
      Md Farhan Moiz
      Aug 10, 2021
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      Address: Asansol railpar

      Whenever I used to make an olx account after 1-2 days my account is getting banned
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
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        J
        Janerdan Banerjee
        Aug 9, 2021
        Resolved
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        Resolved

        Account suspended ,can't login

        It has been five days since I cant able to log into my olx account. It says 'your account has been suspended without any cause'.

        Tried to contact olx support team on mail but its of no use. Please help to resolve this issue as soon as possible....
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        H
        hitulgarg2588
        Aug 8, 2021
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        Address: House No 50 New Agarsen nagar SRI GANGANAGAR, RAJASTHAN 335001 India

        Dear Olx,

        my account has been banned for some unknown reasons. kindly help me to solve this.
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          A
          Amaanmirza
          from Haridwar, Uttarakhand
          Aug 8, 2021
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          OLX banned my account because of no reason when I wanted to sell my phone. I was logged in by my phone number [protected]. Then I logged in by my email id [protected]@gmail.com but it also got banned. Then I used another email id of mine [protected]@gmail.com and it also immediately got banned. I would request to unban my account and if required do a proper KYC for a safer side.
          Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            H
            HusainAttar
            Aug 8, 2021
            Resolved
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            Resolved

            Website: www.olx.in

            Hi, I posted an AD on OLX regarding my TV . It was for 1500. One of the buyer from OLX named as dharam singh contacted me and said he is army personnel and wants to buy it and then he asked me to send 15000 and after that 10000 in the name of Indian army, and said this is the normal procedure . He also asked me to mark ad as sold and Asked me to transfer money to different account. Total amount of fraud done was 25, 200.
            Please help me in getting my money back, we are already having critical condition during this pandemics.
            Providing the Ad id as well for faster resolution.
            Sep 17, 2021
            Complaint marked as Resolved 
            Verified Support
            Aug 12, 2021
            OLX India Customer Care's response
            Dear OLX User,

            Greetings from Team OLX!

            We completely understand your situation and apologize for the inconvenience caused.

            It would be great if you could share the contact details of the person that you are referring to.

            In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

            We look forward to serve you better.
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              S
              shagunmundhra_
              Aug 7, 2021
              Resolved
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              Resolved

              Address: vasant vihar
              Website: olx

              Bablu kumar, claiming himself as an army personnel, met him through olx. I had to buy iphone x from him. he took 2000 advance and said pay rest of the amount after checking the phone. he said army postal service is available 24hrs and i will send parcel to your address. before dispatching parcel he took 2000 advance through google pay. then he called and said you need to give rest of the amount and then my courier boy will give phone to you and he is nearby your area. i paid 13000 through phonepe then. then he said your payment is late. you need to give additional 15200, in which 100 rs will get deducted for waiting charges and rest 15100 the courier boy will give cash to you. i refused to pay.
              want refund.
              Sep 15, 2021
              Complaint marked as Resolved 
              Verified Support
              Aug 12, 2021
              OLX India Customer Care's response
              Dear OLX User,

              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

              - Your registered phone number on OLX
              - Transaction receipt if any, in context to advance payment.
              - Ad id through which you have contacted the suspect.
              - Chat/message history with the suspect.
              - Contact number/email address of the suspect.

              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

              Awaiting reply from you!
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                S
                ShivamAirconditioners
                Aug 7, 2021
                Resolved
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                Resolved

                Address: Noida, greater Noida

                I am not able to use purchased boost to top ad pack of 30 ads and pack period of 30 days is passing, please help, otherwise refund the money, HSN/SAC NO 998365
                CONTRACT NO [protected]
                [protected]
                Sep 26, 2021
                Complaint marked as Resolved 
                Verified Support
                Aug 12, 2021
                OLX India Customer Care's response
                Dear OLX User,

                We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                Thanks,
                Team OLX
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                  shagunmundhra_
                  Aug 6, 2021
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                  Bablu kumar, claiming himself as an army personnel, met him through olx. I had to buy iphone x from him. he took 2000 advance and said pay rest of the amount after checking the phone. he said army postal service is available 24hrs and i will send parcel to your address. before dispatching parcel he took 2000 advance through google pay. then he called and said you need to give rest of the amount and then my courier boy will give phone to you and he is nearby your area. i paid 13000 through phonepe then. then he said your payment is late. you need to give additional 15200, in which 100 rs will get deducted for waiting charges and rest 15100 the courier boy will give cash to you. i refused to pay.

                  Date of the incident- 6th august 2021
                  seller number- [protected]
                  desirable resolution- refund
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                    H
                    heena442
                    Aug 6, 2021
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                    My olx account is banned for no reason
                    i just posted ad for property section
                    just soooooo irresponsible olx
                    [protected]@gmail.com
                    Dear OLX User,

                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                    Thanks,
                    Team OLX
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                      B
                      BAD shambo
                      Aug 6, 2021
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                      It's been so many times OLX banned my account I logged in with all available phone numbers in my family and what OLX did is banned all of them for no reason if this continues to happen I'll take this fraud company to High court and make sure it's shut down
                      [protected]
                      [protected]
                      [protected]
                      Are the numbers I used to login
                      [protected]@gmail.com
                      [protected]@gmail.com
                      [protected]@gmail.com
                      Are the gmail accounts banned for no reason
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
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                        D
                        Dileep T S
                        Aug 6, 2021
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                        Dear OLx team

                        I tried to give another for sale advertisement but yr system says I have already a free ad and hence cannot give another free. Please note that I have converted my first add to a payable one and paid RS 999 already. Kindly look into this matter and allow my free advertisement.

                        Regards
                        Dileep.T.S
                        Dear OLX User,

                        We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                        Thanks,
                        Team OLX
                        Dear OLX team
                        I have earlier availed one Ad for free but then converted it into a paid ad. Now I tried to give another Ad but yr system says since I already availed one free Ad, I cannot give another. Please note that I don't have any free Ad in your system now & want to give a free Ad. which is uploaded but shows a flag saying wait for 80+ days.

                        Can you please look into this and release my free Ad ( only one)
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                          Tabish Bhat
                          Aug 5, 2021
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                          Address: Wazir bagh srinagar

                          My account was suspended. I don't know why .so please retrieve my olx account to deal with people .Thankyou
                          Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            A
                            amirshaikh2699
                            Aug 5, 2021
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                            I was looking to buy a new monitor and I offered 4-5 guys negotiated price keeping in mind the olx's limit to negotiate still my account got blocked. And also blocked my other account and my mobile number too atleast give me a reason why you are blocking my accounts

                            [protected]@gmail.com
                            [protected]@gmail.com
                            [protected]
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            everything is [protected]@mail or something how will I know where to send mail please Direct Message me
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                              M
                              M@hesh
                              Aug 5, 2021
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                              Re-activate my olx account

                              Website: www.olx.in

                              Without any reason my olx account was suspended few days ago. I was just scrolling ads I didn't violate any rules. I reached olx customer support, they replied saying" we are facing some technical issues your account cannot be reactivated"

                              I tried to log in by using a different Mobile number and same thing happened. it looks like they have been intentionally blocking some users for no reason.

                              I demand an explanation...
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                              V
                              Vibhu2409
                              Aug 5, 2021
                              Resolved
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                              Resolved

                              I logged in using my second number in my phone and suddenly my account was suspended. Their stupid policy caused me a huge loss. If a person has two number then they should be allowed to log in from two number. Now, I am suffering due to them and their customer support is non existent. Such unprofessional behaviour deserves a case in the consumer court and I'll move forward with a lawsuit if my issue is not resolved.
                              I urge olx to immediately unblock all my accounts and apologise for this stupidity. [protected]@gmail.com
                              Sep 6, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 06, 2021
                              OLX India Customer Care's response
                              Dear OLX User,

                              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                              Thanks,
                              Team OLX
                              please open my banned account olx team
                              please open my banned account
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                                H
                                HARSHAM RAYAN
                                Aug 4, 2021
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                                It’s my 4th account that has been suspended for no reason! No reply for any of my emails. Such an unprofessional behaviour! I lost lot of contacts because of this.
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
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                                  S
                                  Sumgai
                                  Aug 4, 2021
                                  Resolved
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                                  Resolved

                                  I just posted my ads and in the middle of a text with a customer, olx banned my account why so? I didn't go against anything, just reminder there are many frauds and they report our account unnecessarily,
                                  Sep 6, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Aug 06, 2021
                                  OLX India Customer Care's response
                                  Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
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                                    Shahinaaj professionals
                                    Aug 4, 2021
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                                    I have paid 249₹ to OLX through phone pe to feature my add for 7 days but it is not done and asking for money again
                                    Dear OLX User,

                                    We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

                                    Thanks,
                                    Team OLX
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