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OLX India Complaints & Reviews

www.olx.in

3.3

Updated: Feb 26, 2026

Complaints 4714

Resolved

2856

Unresolved

1858

Good! OLX India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OLX India step up their efforts to fully resolve all complaints 👍

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OLX India reviews & complaints page 68

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Olx has banned 12 of my accounts in last 24 hour for no reason i had some great deals and my last account got banned after just logging in and sending a message please look into the matter i am so frustrated at the moment that i don't feel like using this app any more

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted some crystal items to sell and service to sell email id is [protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: Asansol railpar

Whenever I used to make an olx account after 1-2 days my account is getting banned

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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It has been five days since I cant able to log into my olx account. It says 'your account has been suspended without any cause'.

Tried to contact olx support team on mail but its of no use. Please help to resolve this issue as soon as possible.

Sep 26, 2021

Complaint marked as Resolved

Verified Support

Aug 12, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Address: House No 50 New Agarsen nagar SRI GANGANAGAR, RAJASTHAN 335001 India

Dear Olx,

my account has been banned for some unknown reasons. kindly help me to solve this.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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OLX banned my account because of no reason when I wanted to sell my phone. I was logged in by my phone number [protected]. Then I logged in by my email id [protected]@gmail.com but it also got banned. Then I used another email id of mine [protected]@gmail.com and it also immediately got banned. I would request to unban my account and if required do a proper KYC for a safer side.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Website: www.olx.in

Hi, I posted an AD on OLX regarding my TV . It was for 1500. One of the buyer from OLX named as dharam singh contacted me and said he is army personnel and wants to buy it and then he asked me to send 15000 and after that 10000 in the name of Indian army, and said this is the normal procedure . He also asked me to mark ad as sold and Asked me to transfer money to different account. Total amount of fraud done was 25, 200.
Please help me in getting my money back, we are already having critical condition during this pandemics.
Providing the Ad id as well for faster resolution.

Sep 17, 2021

Complaint marked as Resolved

Verified Support

Aug 12, 2021

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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Address: vasant vihar

Website: olx

Bablu kumar, claiming himself as an army personnel, met him through olx. I had to buy iphone x from him. he took 2000 advance and said pay rest of the amount after checking the phone. he said army postal service is available 24hrs and i will send parcel to your address. before dispatching parcel he took 2000 advance through google pay. then he called and said you need to give rest of the amount and then my courier boy will give phone to you and he is nearby your area. i paid 13000 through phonepe then. then he said your payment is late. you need to give additional 15200, in which 100 rs will get deducted for waiting charges and rest 15100 the courier boy will give cash to you. i refused to pay.
want refund.

Sep 15, 2021

Complaint marked as Resolved

Verified Support

Aug 12, 2021

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: Noida, greater Noida

I am not able to use purchased boost to top ad pack of 30 ads and pack period of 30 days is passing, please help, otherwise refund the money, HSN/SAC NO 998365
CONTRACT NO [protected]
[protected]

Sep 26, 2021

Complaint marked as Resolved

Verified Support

Aug 12, 2021

OLX India Customer Care's response Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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Bablu kumar, claiming himself as an army personnel, met him through olx. I had to buy iphone x from him. he took 2000 advance and said pay rest of the amount after checking the phone. he said army postal service is available 24hrs and i will send parcel to your address. before dispatching parcel he took 2000 advance through google pay. then he called and said you need to give rest of the amount and then my courier boy will give phone to you and he is nearby your area. i paid 13000 through phonepe then. then he said your payment is late. you need to give additional 15200, in which 100 rs will get deducted for waiting charges and rest 15100 the courier boy will give cash to you. i refused to pay.

Date of the incident- 6th august 2021
seller number- [protected]
desirable resolution- refund

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My olx account is banned for no reason
i just posted ad for property section
just soooooo irresponsible olx
[protected]@gmail.com

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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It's been so many times OLX banned my account I logged in with all available phone numbers in my family and what OLX did is banned all of them for no reason if this continues to happen I'll take this fraud company to High court and make sure it's shut down
[protected]
[protected]
[protected]
Are the numbers I used to login
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
Are the gmail accounts banned for no reason

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OLX India Customer Care

from Gurgaon, Haryana

Aug 12, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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Dear OLx team

I tried to give another for sale advertisement but yr system says I have already a free ad and hence cannot give another free. Please note that I have converted my first add to a payable one and paid RS 999 already. Kindly look into this matter and allow my free advertisement.

Regards
Dileep.T.S

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

D

Dileep T S

Aug 6, 2021

Dear OLX team
I have earlier availed one Ad for free but then converted it into a paid ad. Now I tried to give another Ad but yr system says since I already availed one free Ad, I cannot give another. Please note that I don't have any free Ad in your system now & want to give a free Ad. which is uploaded but shows a flag saying wait for 80+ days.

Can you please look into this and release my free Ad ( only one)

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Address: Wazir bagh srinagar

My account was suspended. I don't know why .so please retrieve my olx account to deal with people .Thankyou

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I was looking to buy a new monitor and I offered 4-5 guys negotiated price keeping in mind the olx's limit to negotiate still my account got blocked. And also blocked my other account and my mobile number too atleast give me a reason why you are blocking my accounts

[protected]@gmail.com
[protected]@gmail.com
[protected]

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

A

amirshaikh2699

Aug 16, 2021

everything is [protected]@mail or something how will I know where to send mail please Direct Message me

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Website: www.olx.in

Without any reason my olx account was suspended few days ago. I was just scrolling ads I didn't violate any rules. I reached olx customer support, they replied saying" we are facing some technical issues your account cannot be reactivated"

I tried to log in by using a different Mobile number and same thing happened. it looks like they have been intentionally blocking some users for no reason.

I demand an explanation...

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I logged in using my second number in my phone and suddenly my account was suspended. Their stupid policy caused me a huge loss. If a person has two number then they should be allowed to log in from two number. Now, I am suffering due to them and their customer support is non existent. Such unprofessional behaviour deserves a case in the consumer court and I'll move forward with a lawsuit if my issue is not resolved.
I urge olx to immediately unblock all my accounts and apologise for this stupidity. [protected]@gmail.com

Sep 6, 2021

Complaint marked as Resolved

Verified Support

Aug 06, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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A

aliza0786

Sep 7, 2021

please open my banned account olx team

A

aliza0786

Sep 7, 2021

please open my banned account

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It’s my 4th account that has been suspended for no reason! No reply for any of my emails. Such an unprofessional behaviour! I lost lot of contacts because of this.

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I just posted my ads and in the middle of a text with a customer, olx banned my account why so? I didn't go against anything, just reminder there are many frauds and they report our account unnecessarily,

Sep 6, 2021

Complaint marked as Resolved

Verified Support

Aug 06, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

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I have paid 249₹ to OLX through phone pe to feature my add for 7 days but it is not done and asking for money again

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OLX India Customer Care

from Gurgaon, Haryana

Aug 6, 2021

Verified Support

Dear OLX User,

We would like to extend our apologies for the unpleasant experience. For the privacy of your account and immediate resolution please write to [protected]@olx.in along with the details. Please be rest assured, we are always there to help you.

Thanks,
Team OLX

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