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Updated: May 26, 2026
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B
Batman Superman
Jul 20, 2021
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Address: 262,C.Gengampet, Thiruvannamalai,606702

My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
View replies
Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX
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    R
    RAJESH RAJESHf
    Jul 20, 2021
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    Address: 262,C.Gengampet, Thiruvannamalai,606702
    Website: OLX.IN

    Plz sir unblock my OLX account
    View replies
    Dear OLX User,

    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

    Thanks,
    Team OLX
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      R
      RAJESH RAJESHf
      Jul 20, 2021
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      Address: 262,C.Gengampet, Thiruvannamalai,606702

      My olx account was deactivated so please recativate my olx account sir.please do favour for me Thank you
      View replies
      Dear OLX User,

      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

      Thanks,
      Team OLX
      Reply
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        J
        jack 002
        Jul 20, 2021
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        Address: A-8/21, First Floor Vasant Vihar New Delhi Delhi India 110057
        Website: www.olx.in

        My accounts are suspended from last 1 year but why my account suspended I don't know. They don't give any reason.
        please help …
        View replies
        Dear OLX User,

        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

        Thanks,
        Team OLX
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          S
          saurabh chourasiya
          Jul 20, 2021
          Resolved
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          Resolved

          So it's 3rd day regularly I'm trying to contact the olx professionals, have made complains here, got their replies to my mail with message 'Mail us at blah blah' what mail they're providing and when I do mail again on their provided email what I get...I'm attaching file what I get when I try to send mail to them and When I try to contact them directly from their website, it keep showing error. So now tell me what should I do?
          I never expected any such unprofessional behaviour from this big company..

          I do not want to contact anywhere now..because I've already tried 3 days regularly, you guys clearly tell me, going to unban my account or not?

          If not, give me proper reason, why you ban my account with proof.

          My registered mobile on olx is [protected]
          With the same email.

          Thank you
          Aug 22, 2021
          Complaint marked as Resolved 
          Verified Support
          Jul 21, 2021
          OLX India Customer Care's response           Dear OLX User,

          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

          Thanks,
          Team OLX
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            S
            saurabh chourasiya
            Jul 19, 2021
            Resolved
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            Resolved

            Yesterday complained and got replied but It was a very bad experience and when I tried to reply on same email, it was refering me to website and what I'm getting in website is just an error..so is there no proper ways to talk to this company?
            I want contact details to directly talk.
            No more emails.
            Tell me why my account banned?
            Here I'm, take my adhar if you need proof, what else you need?

            I'm attaching a pic i what I get when trying to contact us option in your website..
            Aug 25, 2021
            Complaint marked as Resolved 
            Verified Support
            Jul 20, 2021
            OLX India Customer Care's response             Dear OLX User,

            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

            Thanks,
            Team OLX
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              V
              Vinodmkumar
              Jul 19, 2021
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              My account was banned with giving any explanation may i know why was it suspended
              View replies
              Dear OLX User,

              We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
              In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

              Thanks,
              Team OLX
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                W
                world wide
                Jul 18, 2021
                Resolved
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                Resolved

                I poated my samsung galaxy s10 add after 1 day it automatically logged out when i tried to login my says my account has been suspended.
                Sep 1, 2021
                Complaint marked as Resolved 
                Verified Support
                Jul 20, 2021
                OLX India Customer Care's response                 Dear OLX User,

                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                Thanks,
                Team OLX
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                  S
                  saurabh chourasiya
                  Jul 18, 2021
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                  Dear Sir/Mam, It's really unprofessional, banning account without telling not any reason and when I tried 2nd account, they banned that too..I was finding rooms in olx, did some messages to room/flat owners..and suddenly my account got banned..It's really urgent for me..So please unban my account.

                  Contact details-

                  Email- [protected]@gmail.com
                  Contact number- [protected]
                  View replies
                  Dear OLX User,

                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                  Thanks,
                  Team OLX
                  Reply
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                    S
                    Sharmin Budhwani
                    from Mumbai, Maharashtra
                    Jul 18, 2021
                    Resolved
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                    Resolved

                    Address: Mumbai

                    Respected Sir/Madam,
                    I was searching for a second hand car on OLX india and one person claimed himself from indian army wanted to sell his car for 1, 25, 000 as his base cp was shifting from Nasik to Jammu. I told him ok I what to see car he said that he is from army so he can't meet us and we shall need to get Negative RTPCR report and will not get permission from army. He said that the courier service boy will talk to you
                    and drop the car at my place after some payments. I blindly trusted him in good faith that he is a genuine person and is from our indian army and i transferred the amount in Google Pay account via 4 transactions.
                    My humble request to you is please try and get us our refund, we belong to a middle class family whose only dream was to buy a second hand car.
                    Aug 22, 2021
                    Complaint marked as Resolved 
                    Verified Support
                    Jul 20, 2021
                    OLX India Customer Care's response                     Dear OLX User,

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                    - Your registered phone number on OLX
                    - Transaction receipt if any, in context to advance payment.
                    - Ad id through which you have contacted the suspect.
                    - Chat/message history with the suspect.
                    - Contact number/email address of the suspect.

                    This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                    Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                    Awaiting reply from you!
                    Helpful
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                      M
                      mathew1972
                      Jul 18, 2021
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                      Address: pune
                      Website: UNNECESSARY SUSPENSION AND BANNING

                      Dear Sir
                      I dont understand why this olx is being used widely, it is being used often and then suspended or banned without any information.
                      Please i request the higher authority to unsuspend or unban the use of olx otherwise people will not trust this site otherwise better remove it from the social media.
                      Please check whose account is suspended or banned and restart theirs otherwise it will create a bad image on OLX
                      thanks
                      MATHEW PETER BRAGANZA
                      View replies
                      Dear OLX User,

                      We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                      In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                      Thanks,
                      Team OLX
                      Reply
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                        A
                        Anil910
                        Jul 17, 2021
                        Resolved
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                        Resolved

                        Dear Sir,
                        All of a sudden yesterday my OLX account has been ban without any notice. I am the member since for many years. I don't know why it happens. It is my humble request to unban my account .
                        Regards,
                        Anil
                        Aug 18, 2021
                        Complaint marked as Resolved 
                        Verified Support
                        Jul 18, 2021
                        OLX India Customer Care's response                         Dear OLX User,

                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                        Thanks,
                        Team OLX
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                          N
                          Nishu805356
                          Jul 17, 2021
                          Resolved
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                          Resolved

                          I have uploaded an ad on olx for selling mobile phone. it got live but after some time my account got banned without any reason.
                          The gmail account associated with my account is [protected]@gmail.com
                          Aug 18, 2021
                          Complaint marked as Resolved 
                          Verified Support
                          Jul 18, 2021
                          OLX India Customer Care's response                           Dear OLX User,

                          We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                          In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                          Thanks,
                          Team OLX
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                            T
                            Tarvinder Kaur Lamba
                            Jul 17, 2021
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                            Suddenly my olx account shows as suspended. Kindly resolve it so that it's back in working condition
                            View replies
                            Dear OLX User,

                            We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                            In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                            Thanks,
                            Team OLX
                            Reply
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                              K
                              Kushal chand
                              Jul 16, 2021
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                              Fraud money fraud
                              View replies
                              Dear OLX User,

                              Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                              We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                              - Your registered phone number on OLX
                              - Transaction receipt if any, in context to advance payment.
                              - Ad id through which you have contacted the suspect.
                              - Chat/message history with the suspect.
                              - Contact number/email address of the suspect.

                              This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                              Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                              Awaiting reply from you!
                              Reply
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                                S
                                sesimi
                                Jul 16, 2021
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                                I am unable to access my olx account because it got suspended out of the blue without any notice. I have no idea what I've been doing wrong, is there some way I can get it back as it has chats on many possible employment opportunities and I need it? Pls help.
                                View replies
                                Dear OLX User,

                                We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                Thanks,
                                Team OLX
                                Reply
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                                  S
                                  sesimi
                                  Jul 16, 2021
                                  Resolved
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                                  Resolved

                                  Olx people are so unprofessional they have banned my account for no reason why they advertise so heavily if they do not want people to sell on their site i just posted a car to sell and service to sell email id is [protected]@gmail.com
                                  Aug 19, 2021
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 17, 2021
                                  OLX India Customer Care's response                                   Dear OLX User,

                                  We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                  In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                  Thanks,
                                  Team OLX
                                  Helpful
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                                    M
                                    mk verma12
                                    Jul 14, 2021
                                    Resolved
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                                    Resolved

                                    Address: [email protected]

                                    I recently got my two account suspended for absolutely no reason at all and I am no longer able to further be in touch with some serious deals of electronics through olx! And they provide no reason as to why this is happening!! I'm frustrated and I sort out many best deals and talked to many dealers but unfortunately my account got suspended please make me accessible to my account as soon as possible .
                                    Aug 17, 2021
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Jul 16, 2021
                                    OLX India Customer Care's response                                     Dear OLX User,

                                    We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                    In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                    Thanks,
                                    Team OLX
                                    Helpful
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                                      K
                                      Kartik Lowanshi
                                      Jul 13, 2021
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                                      Address: Gowliyer

                                      Dear sir indian army ke name se dhokha de rha vaykti name vimlesh batakar mujhe 17500 rupe lute liye sir uska mo no av v chalu sir uska mo no [protected] ye ki usne ispe phone baat ki he account no Department courier service account [protected]

                                      IFSC CODE UTIB0001558

                                      HOLDER NAME ANKIT KUMAR pls sir help me mene tu 3k student hun sir please help you sir or ek no or he jo Delbert boy je naam se mujhe aaya tha [protected] praveen naam he
                                      View replies
                                      Dear OLX User,

                                      Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                                      We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                                      - Your registered phone number on OLX
                                      - Transaction receipt if any, in context to advance payment.
                                      - Ad id through which you have contacted the suspect.
                                      - Chat/message history with the suspect.
                                      - Contact number/email address of the suspect.

                                      This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                                      Kindly call us on our hotline number[protected]:00 am to 7:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                                      Awaiting reply from you!
                                      Reply
                                      Helpful
                                      4 other people found this review helpful
                                      4 found this helpful
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                                        A
                                        Amathis
                                        Jul 13, 2021
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                                        Today I brought new sim card and today only I tried to rent the property but in no time my account got suspended.. And same thing happened with my previous account.
                                        Please help me out
                                        View replies
                                        Dear OLX User,

                                        We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
                                        In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

                                        Thanks,
                                        Team OLX
                                        Reply
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